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Comfort Hotel East Melbourne

3.5 star property

Photo gallery for Comfort Hotel East Melbourne

Superior Room
Reception
Exterior
Front of property
Exterior

Reviews

7.8 out of 10
Good

Popular amenities

  • Room service
  • 24/7 front desk
  • Pet-friendly
  • Laundry
  • Air conditioning
  • Kitchen

Explore the area

Map
90 Albert St., East Melbourne, VIC, 3002
  • Epworth Richmond
    ‪13 min walk‬
  • Melbourne Cricket Ground
    ‪15 min walk‬
  • Collins Street
    ‪18 min walk‬
  • Melbourne, VIC (MEL-Tullamarine)
    ‪31 min drive‬

Room options

View all photos for Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking

  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

  • 25 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Twin Room

Superior Twin Room

Superior Twin Room

  • 25 sq m
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Premier Room

Premier Room

Premier Room

  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room

Superior Room

Superior Room

  • 25 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Front of property

Richmond Central Apartments

  • Parking available
4.0 out of 5, Very good, (27)
The price is AU$153
for 1 room
includes taxes & fees
8 Mar - 9 Mar
Richmond Central Apartments

About the area

Melbourne

With a stay at Comfort Hotel East Melbourne in Melbourne (East Melbourne), you'll be within a 15-minute walk of Epworth Richmond and Melbourne Cricket Ground. .This hotel is 1.4 mi (2.2 km) from Melbourne Museum and 1.7 mi (2.8 km) from Rod Laver Arena.

What's nearby

  • Melbourne Cricket Ground - 15 min walk
  • Rod Laver Arena - 3 min drive
  • Queen Victoria Market - 3 min drive
  • Crown Casino - 6 min drive
  • AAMI Park - 6 min drive

Getting around

  • North Richmond Station - 6 min walk
  • Flinders Street Station - 12 min drive
  • Melbourne, VIC (MEB-Essendon) - 26 min drive

Restaurants

  • ‪McDonald's - ‬8 min walk
  • ‪McDonald's - ‬8 min walk
  • ‪Hungry Jack's - ‬4 min walk
  • ‪Old Kingdom - ‬8 min walk
  • ‪Square & Compass - ‬6 min walk

About this property

Comfort Hotel East Melbourne

Hotel with free parking, near Epworth Richmond
Comfort Hotel East Melbourne offers 51 air-conditioned accommodations with hair dryers and irons/ironing boards. Accommodations at this 3.5-star hotel have kitchenettes with refrigerators and microwaves.

This Melbourne hotel provides complimentary wireless Internet access. Flat-screen televisions come with premium satellite channels. Housekeeping is provided on request.

Make yourself at home in one of the 51 air-conditioned rooms featuring kitchenettes with refrigerators and microwaves. Flat-screen televisions with satellite programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include electric kettles and free tea bags/instant coffee, and housekeeping is provided on request.
Make use of convenient amenities, which include complimentary wireless internet access and a vending machine.
Satisfy your appetite at the hotel's coffee shop/cafe, or stay in and take advantage of the room service (during limited hours).
Featured amenities include express check-out, a 24-hour front desk, and luggage storage. Free self parking is available onsite.
Room service (during limited hours) is available.

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • On-site parking available only on request
  • Free self-parking on site
  • Limited on-site parking

Food and drink

  • 1 coffee shop/cafe
  • Room service available

Family friendly

  • Cots/infant beds (surcharge)
  • Kitchenette
  • Laundry facilities
  • Microwave
  • Fridge

Conveniences

  • Lift
  • Vending machine

Guest services

  • 24-hour front desk
  • Housekeeping (on request)
  • Laundry facilities
  • Luggage storage

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Cots/infant beds (surcharge)

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • Flat-screen TV
  • Premium channels
  • Satellite channels

Food and drink

  • Electric kettle
  • Free tea bags/instant coffee
  • Kitchenette
  • Microwave
  • Fridge

More

  • Iron/ironing board

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: AUD 40
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Late check-out subject to availability
Late check-out fee: AUD 40
Express check-out available

Special check-in instructions

The property charges 1.5 percent for credit card payments
Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of AUD 35 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are available for AUD 15 per stay

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AUD 0.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: AUD 35 per pet, per day
  • Service animals are exempt from fees
  • Early check-in fee: AUD 40 (subject to availability)
  • Late check-out fee: AUD 40 (subject to availability)
  • Crib (infant bed) fee: AUD 15 per stay
  • Credit card charges are subject to a surcharge of 1.5 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, mobile payments, and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and outdoor lighting
This property is professionally cleaned
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This hotel will place an authorization for 100 AUD for any bookings where payment for the stay will be made on site instead of at the time of booking.

Property is also known as

Eastern Townhouse Serviced
Comfort East Melbourne
Townhouse Serviced
Townhouse Serviced Apartments
Adara East Melbourne Apartment
Comfort Melbourne Melbourne
Comfort Hotel East Melbourne Hotel
Comfort Hotel East Melbourne East Melbourne
Comfort Hotel East Melbourne Hotel East Melbourne

Comfort Hotel East Melbourne Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 304 out of 1000 reviews
Rating 8 - Good. 437 out of 1000 reviews
Rating 6 - Okay. 147 out of 1000 reviews
Rating 4 - Poor. 63 out of 1000 reviews
Rating 2 - Terrible. 49 out of 1000 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

6.6/10

Amenities

7.4/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

8/10 Good

Fiona

Travelled with partner
Liked: Cleanliness
Decent size room for a couple. Excellent positioning for hospitals.
Stayed 1 night in Jan 2025

2/10 Terrible

Peter

Disliked: Staff & service
No room yet took my money
Arrived at reception, female tells me not received any booking and has no room. I attempt to show her my emails and receipts for payment. She wouldn't look at me. Evenrually she said you need to phone Agoda sometime they no good. We had driven 2 and half hrs . I ask her for help, she wouldnt look at me, then kept ignoring me.
Stayed 1 night in Nov 2024

4/10 Poor

Gary

Travelled with family
Disliked: Amenities, property conditions & facilities
Toilet ran all night. One bed side table no bed lights no cutlery couldn’t stir the tea
Stayed 1 night in Nov 2024

2/10 Terrible

Nick

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The bed and linen were acceptable however nothing else was. The tap fell off the wall, stains, cobwebs and dirt were on all fittings and fixtures. And hammering & sounds as if the ceiling was about to come down on us from 7.30am. Avoid!
Stayed 1 night in Oct 2024

4/10 Poor

Nicole

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
I would like to see once the renovations have been finished. The staff were really nice and suggested a great place to go for dinner. However the headboards had stains everywhere. Paint peeling off the walls and chips on the floor tiles in bathrooms. Marks on the desk and all the switches. Definitely needs a good vacuum but that is probably cause of all the renovations with the dust. The towels and sheets were clean and soft.
Stayed 1 night in Oct 2024

8/10 Good

Nathan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

Derek

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities
The property was well priced and placed for this particular visit to Melbourne. Bed was clean and comfortable, the room was reasonably presented. Areas for improvement if required would be the vanity leak fixed so floor not wet, drapes cleaned and floor stains removed.
Stayed 1 night in Oct 2024

2/10 Terrible

Nikita

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

4/10 Poor

Megan

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
You are paying for an old, ill equipped, very basic room. No coat hangers, batteries in the remote, utensils of any kind even though there was a microwave in the room. The 'leather' lounge was badly peeling, the bed headboards stained and furniture was in disrepair. The photo is of the cafe advertised to open at 7:30am but in real time not until after 9am. The photo also doesn't show multiple piggy backed power leads at the front door reminiscent of a third world premises. Paint was bubbling and peeling from the bathroom walls, the window sill stained, grout in between tiles blackened and vanity falling apart. Fortunately the sheets were clean. I was visiting a relative at the nearby hospital and wanted to check out a couple of days early and there was no flexibility here. I was directed to Expedia although I booked through Wotif and was billed by Travelscape . . . The staff were not interested at all in helping me. The detailed invoice I found after booking showed that the Saturday night rate was double that of Thursday- Friday which felt misleading. I would never stay here again or recommend it.
Stayed 5 nights in Oct 2024

4/10 Poor

Andrew

Business traveller, Travelled with partner
Disliked: Cleanliness, property conditions & facilities
I didn’t like anything about it . It was in the middle of a renovation. The state of the room was shabby. People getting up in the middle of the night running down the corridors . No room service. Completely without any merit Never again will I witness such a dump
Stayed 2 nights in Sep 2024

8/10 Good

Jeanette

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very happy with my stay in this hotel. The only downside was being a Sunday night there was very little options close by for dinner and breakfast was only available after 7.30 which was not an option for us as we had to be left by 7.30. But overall was happy with our stay
Stayed 1 night in Sep 2024

4/10 Poor

Phillip

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
This property is currently being updated; our car just fitted down their driveway. I do not think we would stay there again
Stayed 1 night in Aug 2024

8/10 Good

Kenneth

Liked: Cleanliness, staff & service, room comfort
Good but not if you are a light sleeper.
Convenient and affordable. A bit noisy at night from inconsiderate guests. Bed was super comfy.
Stayed 2 nights in Aug 2024

2/10 Terrible

David

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
Do not book this hotel. Arrived and was told that there was no power in the main building and that my room was in the cheaper hotel next door. Photos of this building are not a true indication of what it actually looks like. Steer clear!!!
Stayed 5 nights in Jun 2024

2/10 Terrible

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort
Please be careful, not what it seems
Seemed like a reasonable, efficient last minute booking, unfortunately not. Updates are not within building code Housing location for unwell and addicted persons My partner and I left in the middle of the night due to an addict yelling, screaming, and walking up and down the hallway unwell. She was very aggressive and we did not feel safe. The hotel staff did not attempt to rectify the issue. Called the police she was a known person to the police and they have had to attend the property on many occasions due to this. The police also noted she was a long term resident. Hotels.com have still not refunded the nights we did not stay and it’s been 4 days since we checked out early.
Stayed 3 nights in Jun 2024

8/10 Good

Kevin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
my only concern is the awkward parking arrangements
Stayed 2 nights in Jun 2024

4/10 Poor

Ineka

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

peter

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Comfort Hotel lived up to its name. It gave us the convenience of easy walking distance to the MCG we were attending a function there. The accommodation was exactly what we wanted - Independence, comfy beds, good bathroom & shower, easy access, close to facilities & public transport, staff were helpful and polite. Had a great couple of days, could not wish for more. Very satisfied.
Stayed 1 night in May 2024

2/10 Terrible

William

Stayed 1 night in May 2024

10/10 Excellent

Helen

Travelled with partner
Liked: Amenities
Really comfy bed and pillows and great shower
Stayed 1 night in May 2024

8/10 Good

Warwick

Stayed 1 night in May 2024

6/10 Okay

Shane

Business traveller, Travelled with partner
Liked: Cleanliness
Generally clean and quiet facility. No extra blankets in the room - reception area felt messy and cluttered which gave off ‘backpackers vibes’ rather than a quality Comfort Inn facility. Cafe was not enticing to the eye.
Stayed 1 night in May 2024

10/10 Excellent

Kendelle

Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable stay
Stayed 1 night in Apr 2024

6/10 Okay

Terry

Was ok
Stayed 1 night in Apr 2024

4/10 Poor

KATHERINE

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024