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Residence Inn by Marriott Palo Alto Mountain View

3.0 star property

Photo gallery for Residence Inn by Marriott Palo Alto Mountain View

Exterior
Pillow-top beds, in-room safe, desk, laptop workspace
Fridge, microwave, oven, stovetop
BBQ/picnic area
Pillow-top beds, in-room safe, desk, laptop workspace

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking available
  • Pet-friendly
  • Breakfast included
  • 24/7 front desk
  • Air conditioning
  • Kitchen

Explore the area

Map
1854 W El Camino Real, Mountain View, CA, 94040
  • Stevens Creek Trail
    ‪19 min walk‬
  • Mountain View Center for the Performing Arts
    ‪3 min drive‬
  • San Antonio Shopping Center
    ‪3 min drive‬
  • Palo Alto, CA (PAO-Santa Clara County)
    ‪16 min drive‬

Room options

View all photos for Studio, 1 Queen Bed with Sofa bed (Mobility/Hearing Access, Roll-In Shwr)

Pillow-top beds, in-room safe, desk, laptop workspace

Studio, 1 Queen Bed with Sofa bed (Mobility/Hearing Access, Roll-In Shwr)

  • 47 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

Pillow-top beds, in-room safe, desk, laptop workspace

Studio, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

  • 47 sq m
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 Queen Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

Pillow-top beds, in-room safe, desk, laptop workspace

Studio, 1 Queen Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

  • 47 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Studio, 1 Queen Bed with Sofa bed (Mobility Accessible, Tub)

Pillow-top beds, in-room safe, desk, laptop workspace

Studio, 1 Queen Bed with Sofa bed (Mobility Accessible, Tub)

  • 47 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed (Hearing Accessible)

Pillow-top beds, in-room safe, desk, laptop workspace

Studio, 1 King Bed with Sofa bed (Hearing Accessible)

  • 47 sq m
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed (Mobility/Hearing Access, Roll-In Shwr)

Pillow-top beds, in-room safe, desk, laptop workspace

Studio, 1 King Bed with Sofa bed (Mobility/Hearing Access, Roll-In Shwr)

  • 47 sq m
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 Queen Bed with Sofa bed

Studio, 1 Queen Bed with Sofa bed

Studio, 1 Queen Bed with Sofa bed

  • 47 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Double Bed, Non Smoking

Suite, 1 Double Bed, Non Smoking

Suite, 1 Double Bed, Non Smoking

  • 70 sq m
  • Sleeps 6
  • 1 Double Bed

View all photos for Studio, 1 King Bed with Sofa bed

Pillow-top beds, in-room safe, desk, laptop workspace

Studio, 1 King Bed with Sofa bed

  • 47 sq m
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

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About the area

Mountain View

Located in Mountain View (Shoreline West), Residence Inn by Marriott Palo Alto Mountain View is within a 10-minute drive of Googleplex and Stanford University. .This hotel is 8.1 mi (13 km) from Levi's Stadium and 10.1 mi (16.3 km) from San Francisco Bay.

What's nearby

  • Googleplex - 6 min drive
  • Computer History Museum - 6 min drive
  • Shoreline Amphitheatre - 7 min drive
  • Stanford University - 9 min drive
  • Stanford University Medical Center - 14 min drive

Getting around

  • Whisman Station - 6 min drive
  • San Antonio Station - 7 min drive
  • Norman Y. Mineta San Jose Intl. Airport (SJC) - 24 min drive

Restaurants

  • ‪McDonald's - ‬4 min walk
  • ‪Panda Express - ‬3 min walk
  • ‪Panera Bread - ‬5 min walk
  • ‪1 Oz Coffee - ‬3 min drive
  • ‪Starbucks - ‬2 min drive

About this property

Residence Inn by Marriott Palo Alto Mountain View

Suburban Mountain View hotel in Shoreline West with free breakfast
Residence Inn by Marriott Palo Alto Mountain View offers 144 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and coffee/tea makers. Accommodations have separate sitting areas and are furnished with double sofa beds and dining tables. Beds feature pillowtop mattresses. Plasma televisions come with cable channels. Accommodations at this 3-star hotel have kitchens with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations, designer toiletries, and hair dryers.

This Mountain View hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks, desk chairs, and phones. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered weekly.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 144 air-conditioned rooms featuring kitchens with refrigerators and ovens. Your room comes with a pillowtop bed, and all rooms are furnished with double sofa beds. Plasma televisions with cable programming provide entertainment, while wireless internet access (surcharge) keeps you connected. Conveniences include phones, as well as safes and desks.
Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and a television in a common area. This hotel also features barbecue grills and complimentary use of a nearby fitness facility.
Grab a bite from the snack bar/deli serving guests of Residence Inn by Marriott Palo Alto Mountain View. A complimentary continental breakfast is served on weekdays from 6:30 AM to 9:00 AM and on weekends from 7:00 AM to 9:30 AM.
Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Self parking (subject to charges) is available onsite.
A complimentary continental breakfast is served on weekdays between 6:30 AM and 9:00 AM and on weekends between 7:00 AM and 9:30 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 0.1 per night)
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (USD 14 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available 6:30 AM–9:00 AM on weekdays and 7:00 AM–9:30 AM on weekends
  • Coffee/tea in a common area

Things to do

  • Basketball
  • Fitness centre

Family friendly

  • Dining table
  • Free cots/infant beds
  • Kitchen
  • Laundry facilities
  • Microwave
  • Fridge
  • Snack bar/deli
  • Sofa bed

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Dry-cleaning service
  • Free food shopping service
  • Housekeeping (weekly)
  • Laundry facilities
  • Turndown service

Business services

  • Business centre
  • Computer station

Outdoors

  • BBQ grill(s)

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Assistive listening devices in meeting rooms
  • Braille signage
  • Lift
  • Lift door width (centimetres): 91
  • Grab bar in shower
  • Shower grab bar height (centimetres): 86
  • Grab bar near toilet
  • Toilet grab bar height (centimetres): 84
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height plug sockets in bathroom
  • Low-height view port in door
  • Step-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • 8 on-site accessible parking spaces
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 91
  • Wheelchair-accessible van parking
  • Wheelchair-accessible (may have limits)
  • Wheelchair-width doorways
  • Wheelchair-accessible doorway width (centimetres): 81

More

  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Rooftop garden
  • Smoke-free property
  • TV in lobby
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Double sofa bed
  • Free cots/infant beds
  • Heating
  • Pillow-top mattress

Bathroom

  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • TV channels
  • Plasma TV

Food and drink

  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Dining table
  • Dishwasher
  • Freezer
  • Kitchen
  • Microwave
  • Oven
  • Paper towels
  • Fridge
  • Stovetop
  • Toaster

More

  • Access via exterior corridors
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Turndown service
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2:00 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100.00 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 80 lbs per pet)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 500 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for in-room wireless internet: USD 0.1 per night (rates may vary)
  • Self parking fee: USD 14 per night (in/out privileges)
  • Pet fee: USD 100.00 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Marriott Palo Alto Mountain View
Marriott Residence Inn Mountain View
Palo Alto Mountain View
Residence Inn Marriott Mountain View
Residence Inn Marriott Palo Alto Hotel
Residence Inn Marriott Palo Alto Hotel Mountain View
Residence Inn Marriott Palo Alto Mountain View
Residence Inn Mountain View Palo Alto
Residence Inn Palo Alto Mountain View
Residence Inn Marriott Palo Alto Mountain View Hotel
Residence Inn Marriott Palo Alto
By Marriott Palo Alto Mountain
Residence Inn by Marriott Palo Alto Mountain View Hotel
Residence Inn by Marriott Palo Alto Mountain View Mountain View

Residence Inn by Marriott Palo Alto Mountain View Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 360 out of 642 reviews
Rating 8 - Good. 196 out of 642 reviews
Rating 6 - Okay. 51 out of 642 reviews
Rating 4 - Poor. 19 out of 642 reviews
Rating 2 - Terrible. 16 out of 642 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Edward

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very nice and clean!
Stayed 1 night in Nov 2024

10/10 Excellent

Rosa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Laverne

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Although several miles away from SFO International airport, once off of Highway 101, the hotel was easy to get to.
Stayed 3 nights in Oct 2024

10/10 Excellent

Matheus

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

Julie

Liked: Staff & service, property conditions & facilities
Disliked: Amenities
Wasn’t told they were doing construction But I must say the staff was very friendly and the breakfast was good
Stayed 1 night in Oct 2024

8/10 Good

Terri

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Our room was right on the corner of a busy intersection and road construction crews were working outside with a jackhammer throughout the 1st night.
Stayed 2 nights in Sep 2024

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Great property; very well run. Kudos to management at this property.
Stayed 3 nights in Sep 2024

8/10 Good

Zhong, Irvine

Stayed 1 night in Sep 2024

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

David

Stayed 1 night in Aug 2024

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I don’t want to review at this time
Stayed 1 night in Aug 2024

10/10 Excellent

maryanna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Tommy

Liked: Cleanliness, staff & service, property conditions & facilities
Nice room
Stayed 2 nights in Aug 2024

8/10 Good

Anthony

Stayed 3 nights in Jul 2024

8/10 Good

Joshua

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Tanya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

6/10 Okay

meggen

Easy location But nothing stands out Not the best cleaning
Stayed 4 nights in Jul 2024

10/10 Excellent

Elizabeth

Travelled with family
Liked: Cleanliness, staff & service, amenities
Very clean and the breakfast was very good!
Stayed 1 night in Jul 2024

2/10 Terrible

MARJORIE, LOS ALTOS HILLS

Stayed 2 nights in Jul 2024

10/10 Excellent

Jingyu

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Michael

Travelled with family, Travelled with family and small children, Travelled with pets
Liked: Cleanliness, staff & service
The staff was incredible. I brought a pet and didn’t understand that there was an additional fee. I was unhappy when I saw the fee. Joshua Weber went out of his way to help engage the general manager to assist as it was a miscommunication through Expedia and Tien Vo, the GM, called me back immediately and resolved it. I got points back worth way more than the pet charge. Almost immediately. Incredible. Staff is just the best at every single level. You will be valued at this property for sure. And the free breakfast Buffett is awesome and Joshua kept it open for people to come in a little later. I mean why throw out the food? Above and beyond!
Stayed 1 night in Jun 2024

6/10 Okay

Badrish

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
$20 charged for parking! That's a clear rip-off. Never going to go to another Residence Inn if I have to pay so much for parking. Also, the pull out bed is very bad in quality and there is no way anyone can get a good night of sleep on this bed where springs are popping out.
Stayed 1 night in Jul 2024

10/10 Excellent

Julian

Stayed 4 nights in Jun 2024

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

8/10 Good

Amy

Travelled with family
Liked: Cleanliness, staff & service, amenities
It was nice. Only wish we weren't charged $14 for parking.
Stayed 2 nights in Jun 2024