My son is a United States Marine stationed at Camp Pendleton which is the reason I booked this hotel. It is very close to the base so it was very easy for myself with 3 small children to visit my son on case with ease. But the condition of the hotel wasn’t worth a penny. I was more than disappointed and utterly shocked that Hotels.com would even host such a place for your customers to be thrown into. Because of your no refund policy it makes it easy for establishment this disgusting to stay in business. It is becoming way too risky to book through a third party because you are left stuck having a sleepless night in a place that’s filthy, unkept, unsafe and plain ole deplorable. There was rust, mold, exposed wiring, chipped paint, an open bathroom window that overlooked a trailer park or something, dirty stained cigarette burned comforters, food and trash left in drawers from previous people, ice machine out of order, etc….. And because according to the clerk (he was very pleasant despite working at this horrible place ) I was the last guest to check in and it was after hours (after 10pm) he was giving me my room keys and then shutting it down so to me that was saying no other rooms were available and no one was on duty to help me if I had an issue anyway.