6/10 Okay
Brooke L., United States
9 Nov 2024
Disliked: Cleanliness
Great Location unfortunately fell short for the cost
You couldn’t ask for a better location on the beach and steps from the beach. We had some issues with the house during our stay that was not addressed by the management company. The upstairs guest bathroom shower was broken. We informed the company on the first day and they said they would send someone to fix it and never did. We specifically looked for a house with three bathrooms with our family size. The master bathroom was loaded with bugs on arrival dead and alive filling the master bathtub. The bugs did not stop coming throughout our stay. The ovens in the kitchen did not work and we planned on cooking family dinners during our stay.
On a positive note, the views from the master bedrooms were spectacular and the house was decorated very nicely. The hot tub was clean and worked great! There were plenty of beach toys to entertain our kids. All in all we had a wonderful time and would have made this rental our yearly spot for our travels to Oxnard. Unfortunately the communication was extremely poor. We understand things can happen but you need to address them and try to rectify the situation. Hopefully they can get their act together in the future.
Brooke L.
Stayed 4 nights in Oct 2024