From the minute I checked in, to even after I checked out, the staff have been absolutely incredible. The hotel is quite unique, with attention paid to keeping it authentic. The location is excellent, and being able to sit outside on the deck in the evenings was very relaxing. Be cautious if you are tall, the bathrooms in some staterooms are small. Noise on the weekends is loud, but old Sacramento seems to slow down around 10pm on Saturdays, and end by 11pm. Other nights we had no trouble with noise (in August). Again, I cannot stress how lovely the staff are. We will be returning for future Sacramento trips!