See all properties
Save

Comfort Inn by the Bay

2.5 star property

Photo gallery for Comfort Inn by the Bay

Traditional Room, 2 Queen Beds, Bay View
Lobby
Exterior
Traditional Room, 1 Queen Bed, City View
Lobby

Reviews

8.2 out of 10
Very good

Popular amenities

  • Parking available
  • Air conditioning
  • Free WiFi
  • 24/7 front desk
  • Business services

Explore the area

Map
2775 Van Ness Ave, San Francisco, CA, 94109
  • Lombard Street
    ‪7 min walk‬
  • Ghirardelli Square
    ‪8 min walk‬
  • Pier 39
    ‪3 min drive‬
  • San Francisco, CA (SFO-San Francisco Intl.)
    ‪36 min drive‬

Room options

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

  • 31 sq m
  • Bay view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, Non Smoking, Bay View

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, Non Smoking, Bay View

  • Bay view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Traditional Room, 1 Queen Bed, No View

Premium bedding, down duvets, pillow-top beds, in-room safe

Traditional Room, 1 Queen Bed, No View

  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Traditional Room, 1 Queen Bed, City View

Premium bedding, down duvets, pillow-top beds, in-room safe

Traditional Room, 1 Queen Bed, City View

  • 25 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Traditional Room, 2 Queen Beds, Lower Partial View

Premium bedding, down duvets, pillow-top beds, in-room safe

Traditional Room, 2 Queen Beds, Lower Partial View

  • 28 sq m
  • Partial ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Traditional Room, 2 Queen Beds, Partial View

Premium bedding, down duvets, pillow-top beds, in-room safe

Traditional Room, 2 Queen Beds, Partial View

  • 28 sq m
  • Partial ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Traditional Room, 2 Queen Beds, Bay View

Premium bedding, down duvets, pillow-top beds, in-room safe

Traditional Room, 2 Queen Beds, Bay View

  • 28 sq m
  • Bay view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Traditional Room, 2 Single Beds, No View

Premium bedding, down duvets, pillow-top beds, in-room safe

Traditional Room, 2 Single Beds, No View

  • 25 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Traditional Room, 1 King Bed, Bay View

Traditional Room, 1 King Bed, Bay View

Traditional Room, 1 King Bed, Bay View

  • 28 sq m
  • Bay view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Single Beds, Accessible, Non Smoking

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 2 Single Beds, Accessible, Non Smoking

  • 25 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 1 Queen Bed, Accessible, Non Smoking

  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Outdoor pool, open 9:00 AM to 7:00 PM, pool loungers

Holiday Inn Golden Gateway by IHG

  • Pool
  • Free WiFi
  • Air conditioning
  • Gym
4.4 out of 5, Excellent, (3885)
The price is AU$376
for 1 room
includes taxes & fees
8 May - 9 May
Holiday Inn Golden Gateway by IHG

About the area

San Francisco

With a stay at Comfort Inn by the Bay in San Francisco (Marina District), you'll be within a 5-minute drive of Lombard Street and Alcatraz Island. .This hotel is 1.4 mi (2.2 km) from Pier 39 and 2.9 mi (4.7 km) from Moscone Convention Center.

What's nearby

  • Union Street - 6 min walk - 0.5 km
  • Lombard Street - 7 min walk - 0.6 km
  • Ghirardelli Square - 8 min walk - 0.7 km
  • Pier 39 - 3 min drive - 2.2 km
  • Moscone Convention Center - 5 min drive - 4.7 km

Getting around

  • San Francisco Station - 6 min drive
  • Hyde St & Lombard St Stop - 6 min walk
  • San Francisco Intl. Airport (SFO) - 36 min drive

Restaurants

  • ‪Saint Frank - ‬7 min walk
  • ‪Philz Coffee - ‬8 min walk
  • ‪Black Horse London Pub - ‬4 min walk
  • ‪Roam Artisan Burgers - ‬9 min walk
  • ‪First Cup - ‬2 min walk

About this property

Comfort Inn by the Bay

Hotel with free breakfast, a short walk to Lombard Street
Comfort Inn by the Bay offers 138 accommodations with safes and coffee/tea makers. Pillowtop beds feature down comforters and premium bedding. A pillow menu is available. 32-inch LCD televisions come with premium digital channels. Bathrooms include shower/tub combinations with hydromassage showerheads, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

The recreational activities listed below are available either on site or nearby; fees may apply.
Stay in one of 138 guestrooms featuring LCD televisions. Your pillowtop bed comes with down comforters and premium bedding. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms feature shower/tub combinations, designer toiletries, and hair dryers.
Make use of convenient amenities such as complimentary wireless internet access, concierge services, and a television in a common area.
A complimentary on-the-go breakfast is served daily from 6:30 AM to 9:30 AM.
Featured amenities include a computer station, express check-in, and express check-out. Self parking (subject to charges) is available onsite.
A complimentary on-the-go breakfast is served each morning between 6:30 AM and 9:30 AM.

Languages

Chinese (Mandarin), English, Filipino, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Secured parking on site (USD 35 per night; includes in/out privileges)
  • Limited on-site parking

Food and drink

  • Free on-the-go breakfast available daily 6:30 AM to 9:30 AM
  • Coffee and tea in common areas

Things to do

  • TV in common areas

Family friendly

  • Free cot
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (on request)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift (102 centimetre wide door)
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium digital channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
3 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room; children may not be eligible for complimentary breakfast
Rollaway/extra beds are available for USD 30.0 per night
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Secured self parking fee: USD 35.00 per night (in/out privileges)
  • In-room safe fee: USD 1.75 per day
  • Rollaway bed fee: USD 30.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property
Parking height restrictions apply

Property is also known as

Comfort Inn Bay
Comfort Inn Bay Hotel
Comfort Inn Bay Hotel San Francisco
Comfort Inn Bay San Francisco
Comfort Inn By The Bay Hotel San Francisco
Comfort Inn San Francisco
San Francisco Comfort Inn
Comfort Inn by the Bay Hotel
Comfort Inn by the Bay San Francisco
Comfort Inn by the Bay Hotel San Francisco

Comfort Inn by the Bay Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 446 out of 1004 reviews
Rating 8 - Good. 306 out of 1004 reviews
Rating 6 - Okay. 161 out of 1004 reviews
Rating 4 - Poor. 47 out of 1004 reviews
Rating 2 - Terrible. 44 out of 1004 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Judith, EDMONTON

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and comfortable with a decent price
Stayed 1 night in Jan 2025

4/10 Poor

Karina

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Staff was unprofessional made me pay for two nights when I only stayed one and didn’t give me a refund because of “policy” even though it was their mistake.Also there where stains in our bed and front desk said there were no housekeeping for one nighters.
Stayed 1 night in Jan 2025

8/10 Good

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Holiday weekend stay

When we arrived the parking garage was gated and tight, but fine. The front desk let us know to unload before going to our parking spot because the elevator didnt go past the first level of the parking garage. We stayed on the 4th floor and the room was a little stuffy and musty, but that went away after letting the A/C run. The room did not have a microwave or fridge but did have an ice machine in the hall way. From our room you could hear all the cars passing by and people talking and the elevator but for us it was fine. The area seemed safe and we walked from the hotel to the peirs and back in the day and night. The front desk customer service was always nice, check in and out was easy and fast. Overall we would book again for the price and location it was a great stay!
Stayed 2 nights in Jan 2025

8/10 Good

deena

Liked: Cleanliness, staff & service, property conditions & facilities
There wasnt much shopping clise to hotel
Stayed 1 night in Jan 2025

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great hotel on Lombard.
Stayed 2 nights in Jan 2025

10/10 Excellent

Andrey

Liked: Cleanliness, staff & service, property conditions & facilities
Good area, good staff
Stayed 2 nights in Jan 2025

10/10 Excellent

Yaryev

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

8/10 Good

Jeremy

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Alison

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean
Stayed 2 nights in Jan 2025

8/10 Good

FERNANDO

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Muy buena, solo condicionan el estacionamiento
Stayed 3 nights in Dec 2024

6/10 Okay

Mehdi

Liked: Property conditions & facilities
Disliked: Staff & service
The cleaning of the was not on daily basis No bottle of water offered for the guests No room service The breakfast was average
Stayed 5 nights in Jan 2025

8/10 Good

Raynuka

Stayed 4 nights in Jan 2025

6/10 Okay

ALIDA

So no housekeeping for a 3 nights stay. Breakfast items not always available. Minimal hot items. If you arrive late no food left.
Stayed 3 nights in Jan 2025

10/10 Excellent

Cristina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Dec 2024

6/10 Okay

seck

Stayed 2 nights in Dec 2024

10/10 Excellent

Alyssa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel
Stayed 3 nights in Dec 2024

10/10 Excellent

Karla

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

6/10 Okay

David

Travelled with family
Liked: Staff & service
Comfortable . The ac unit is humming.
Stayed 1 night in Dec 2024

8/10 Good

Karli

Travelled with family, Travelled with family and small children
Liked: Property conditions & facilities
Disliked: Amenities
The staff was short-tempered. Bad day? It’s also difficult to park with a van/truck. Tiny spots with tight corners and a very uneven ground. In the middle of the night someone tried to open our shared room door - I would definitely either ensure we did not have an adjoining door or ensure it was locked before bed and put a piece of furniture in front of it. Very creepy! The surface is “clean” but if you look you can tell it isn’t well maintained. Ex: the water suppression system is covered in lots of dirt/dust. I’m still waiting for the pending hold to release but it was a weekend date so we’ll see how that turns out.
Stayed 1 night in Jan 2025

6/10 Okay

Karabet

Liked: Staff & service
-
Stayed 3 nights in Jan 2025

10/10 Excellent

roman carlos

Stayed 2 nights in Jan 2025

10/10 Excellent

Carolyn

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was so friendly
Stayed 3 nights in Dec 2024

10/10 Excellent

Huisu

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are friendly, patient,smiling,willing for help,Johnston, Eva and others 2 staff on front desk. They care very helpful. 👍👍👍
Stayed 1 night in Jan 2025

4/10 Poor

Shuree

The hotel was okay, we enjoyed the continental breakfast daily which helped save on the cost of eating out around San Francisco. The hotel room itself was pretty small. However, I booked this hotel specifically because Expedia said “parking included”, which is not true. They charge you parking when you show up. This would have been nice to know this ahead of time as I would have booked the many hotels surrounding them that have free parking and or lower priced parking. These fees add up and I don’t appreciate this not being told to me beforehand. Please update your listing on Expedia!!!
Stayed 2 nights in Dec 2024

8/10 Good

Eric

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was a good location in Pacific Heights. They only clean the room every 3rd day so you need to request extra towels and toiletries. Overall we had a pleasant stay
Stayed 5 nights in Dec 2024