See all properties
Save

Comfort Inn by the Bay

2.5 star property

Photo gallery for Comfort Inn by the Bay

View from room
Premium bedding, down duvets, pillow-top beds, in-room safe
View from room
View from property
Traditional Room, 1 King Bed, Bay View

Reviews

8.2 out of 10
Very good

Popular amenities

  • Parking available
  • Air conditioning
  • Free WiFi
  • 24/7 front desk
  • Business services

Explore the area

Map
2775 Van Ness Ave, San Francisco, CA, 94109
  • Lombard Street
    ‪7 min walk‬
  • Ghirardelli Square
    ‪8 min walk‬
  • Pier 39
    ‪3 min drive‬
  • San Francisco, CA (SFO-San Francisco Intl.)
    ‪36 min drive‬

Room options

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

  • Bay view
  • 31 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, Non Smoking, Bay View

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, Non Smoking, Bay View

  • Bay view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Traditional Room, 1 Queen Bed, No View

Premium bedding, down duvets, pillow-top beds, in-room safe

Traditional Room, 1 Queen Bed, No View

  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Traditional Room, 1 Queen Bed, City View

Premium bedding, down duvets, pillow-top beds, in-room safe

Traditional Room, 1 Queen Bed, City View

  • City view
  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Traditional Room, 2 Queen Beds, Lower Partial View

Premium bedding, down duvets, pillow-top beds, in-room safe

Traditional Room, 2 Queen Beds, Lower Partial View

  • Partial ocean view
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Traditional Room, 2 Queen Beds, Partial View

Premium bedding, down duvets, pillow-top beds, in-room safe

Traditional Room, 2 Queen Beds, Partial View

  • Partial ocean view
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Traditional Room, 2 Queen Beds, Bay View

Premium bedding, down duvets, pillow-top beds, in-room safe

Traditional Room, 2 Queen Beds, Bay View

  • Bay view
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Traditional Room, 2 Single Beds, No View

Premium bedding, down duvets, pillow-top beds, in-room safe

Traditional Room, 2 Single Beds, No View

  • 25 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Traditional Room, 1 King Bed, Bay View

Traditional Room, 1 King Bed, Bay View

Traditional Room, 1 King Bed, Bay View

  • Bay view
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Single Beds, Accessible, Non Smoking

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 2 Single Beds, Accessible, Non Smoking

  • 25 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 1 Queen Bed, Accessible, Non Smoking

  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Outdoor pool, open 9:00 AM to 7:00 PM, pool loungers

Holiday Inn Golden Gateway by IHG

  • Pool
  • Free WiFi
  • Air conditioning
  • Gym
4.4 out of 5, Excellent, (3776)
The price is AU$286
for 1 room
includes taxes & fees
17 Apr - 18 Apr
Holiday Inn Golden Gateway by IHG

About the area

San Francisco

Located in San Francisco (Marina District), Comfort Inn by the Bay is within a 10-minute walk of Lombard Street and Ghirardelli Square. .This hotel is 1.4 mi (2.2 km) from Pier 39 and 2.9 mi (4.7 km) from Moscone Convention Center.

What's nearby

  • Union Street - 6 min walk - 0.5 km
  • Lombard Street - 7 min walk - 0.6 km
  • Ghirardelli Square - 8 min walk - 0.7 km
  • Pier 39 - 3 min drive - 2.2 km
  • Moscone Convention Center - 5 min drive - 4.7 km

Getting around

  • San Francisco Station - 6 min drive
  • Hyde St & Lombard St Stop - 6 min walk
  • San Francisco Intl. Airport (SFO) - 36 min drive

Restaurants

  • ‪Saint Frank - ‬7 min walk
  • ‪Philz Coffee - ‬8 min walk
  • ‪Black Horse London Pub - ‬4 min walk
  • ‪Roam Artisan Burgers - ‬9 min walk
  • ‪First Cup - ‬2 min walk

About this property

Comfort Inn by the Bay

Hotel with free breakfast, a short walk to Lombard Street
Comfort Inn by the Bay offers 138 accommodations with safes and coffee/tea makers. Pillowtop beds feature down comforters and premium bedding. A pillow menu is available. 32-inch LCD televisions come with premium digital channels. Bathrooms include shower/tub combinations with hydromassage showerheads, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

The recreational activities listed below are available either on site or nearby; fees may apply.
Stay in one of 138 guestrooms featuring LCD televisions. Your pillowtop bed comes with down comforters and premium bedding. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms feature shower/tub combinations, designer toiletries, and hair dryers.
Make use of convenient amenities such as complimentary wireless internet access, concierge services, and a television in a common area.
A complimentary on-the-go breakfast is served daily from 6:30 AM to 9:30 AM.
Featured amenities include a computer station, express check-in, and express check-out. Self parking (subject to charges) is available onsite.
A complimentary on-the-go breakfast is served each morning between 6:30 AM and 9:30 AM.

Languages

Chinese (Mandarin), English, Filipino, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Parking on site (USD 30 per night)
  • Limited on-site parking

Food and drink

  • Free on-the-go breakfast available daily 6:30 AM to 9:30 AM
  • Coffee and tea in common areas

Things to do

  • TV in common areas

Family friendly

  • Free cot
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (on request)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift (102 centimetre wide door)
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium digital channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
3 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room; children may not be eligible for complimentary breakfast
Rollaway/extra beds are available for USD 30.0 per night
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Self parking fee: USD 30.00 per night
  • In-room safe fee: USD 1.75 per day
  • Rollaway bed fee: USD 30.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property
Parking height restrictions apply

Property is also known as

Comfort Inn Bay
Comfort Inn Bay Hotel
Comfort Inn Bay Hotel San Francisco
Comfort Inn Bay San Francisco
Comfort Inn By The Bay Hotel San Francisco
Comfort Inn San Francisco
San Francisco Comfort Inn
Comfort Inn by the Bay Hotel
Comfort Inn by the Bay San Francisco
Comfort Inn by the Bay Hotel San Francisco

Comfort Inn by the Bay Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 443 out of 1024 reviews
Rating 8 - Good. 318 out of 1024 reviews
Rating 6 - Okay. 166 out of 1024 reviews
Rating 4 - Poor. 51 out of 1024 reviews
Rating 2 - Terrible. 46 out of 1024 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Victoria

Liked: Staff & service, property conditions & facilities
Didn’t like the parking garage, no real space to park. The parking garage is really tiny and had to maneuver
Stayed 2 nights in Dec 2024

2/10 Terrible

Oscar

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awful. The truth
So I was staying for 2 nights for a trip to San Francisco I got a queen bed room with view. First off I tried to get room before check and get an early check in however I was told it was unavailable. However my friend that had the exact same room and booked after I did was able to get early check in. I tried right before and after and nothing. They did not give daily towels or anything in the morning they said I’d have to go to the front desk. The room had dirty pillows and the bathroom light did not work at all. The windows were filthy and the ac/ hot air did not work. The lights near the bed flicked from time to time and the shower was not stocked and was dirty. Very bad experience.
Stayed 2 nights in Dec 2024

8/10 Good

Aram

Good
Stayed 1 night in Jan 2025

10/10 Excellent

Leonor

Stayed 2 nights in Jan 2025

10/10 Excellent

Glenn

Travelled with family
Liked: Cleanliness, staff & service, amenities
Enjoy my stay.
Stayed 1 night in Dec 2024

10/10 Excellent

Ala

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Owni checked us in and he was the best. From the start we felt welcomed after having a super stressful day. Thank you so much Owni! I do have one negative comment, and that is parking was not free and pretty expensive. I don't think we saw that on the website when we reserved, I also heard from another guest they felt they were cheated too
Stayed 3 nights in Dec 2024

10/10 Excellent

Jose

Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and Quiet Stay
Stayed 5 nights in Dec 2024

6/10 Okay

MaryAnn

Travelled with family
Liked: Cleanliness
Disliked: Amenities
The property was fine and convenient but would not recommend the breakfast. Maybe due to the holiday we arrived at breakfast 9:05 (closes at 9:30) Hardly anything left, no friut,yogurt, milk, even the juice dispenser was water. Total waste. The beds were very soft, not what I’ve had at other comfort inns. Asked for another pillow, they were out. Walls were thin, heard conversations on both sides of our room. Very close to another building so you also heard that noise and street noise throughout the night. Not staying here again.
Stayed 1 night in Dec 2024

4/10 Poor

Zoe

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2024

8/10 Good

Sreekumar

Stayed 6 nights in Dec 2024

10/10 Excellent

Robert

Stayed 2 nights in Jul 2024

10/10 Excellent

Kim

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Jonathan was the desk clerk when I checked in and there was an issue with a double booking. He suggest I contact Expedia which I did and Jonathan and Expedia was able to correct the issue. Jonathan was very kind and helpful through out the entire process.
Stayed 1 night in Dec 2024

10/10 Excellent

Talha

Liked: Cleanliness, amenities, property conditions & facilities
Amazing view from our window! The golden gate bridge, alcatraz everything can be viewed from the top rooms!
Stayed 2 nights in Dec 2024

8/10 Good

Marvin

Fare
Stayed 1 night in Dec 2024

10/10 Excellent

Jagjot, Azusa

Stayed 1 night in Nov 2024

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities
Front desk staff very friendly and helpful. No issues with room.
Stayed 1 night in Dec 2024

10/10 Excellent

Sireesh

Liked: Cleanliness
Stayed 3 nights in Dec 2024

10/10 Excellent

rohit

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Strategically situated near Lombard street, good location for a tourist, you can get to all the tourist location. The hotel staff are polite and the rooms were clean.
Stayed 2 nights in Dec 2024

6/10 Okay

Marina

Stayed 2 nights in Dec 2024

10/10 Excellent

Christina

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cute lobby. Convenient location. Walking distance to the marina. Bed was comfortable.
Stayed 1 night in Dec 2024

2/10 Terrible

giovanni a

Stayed 1 night in Dec 2024

10/10 Excellent

Carlos, TAMPA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and safe
Stayed 3 nights in Nov 2024

10/10 Excellent

Tuan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Dec 2024

10/10 Excellent

Aubrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024