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Comfort Inn by the Bay

2.5 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Comfort Inn by the Bay

Traditional Room, 1 King Bed, Bay View
Premium bedding, down duvets, pillow-top beds, in-room safe
Traditional Room, 1 King Bed, Bay View
View from room
Traditional Room, 2 Queen Beds, Bay View

Reviews

8.0 out of 10

Very good

Popular amenities

  • Parking available
    Parking available
  • Breakfast included
    Breakfast included
  • Air conditioning
    Air conditioning
  • 24/7 front desk
    24/7 front desk
  • Free WiFi
    Free WiFi
  • Business services
    Business services

Explore the area

Map
2775 Van Ness Ave, San Francisco, CA, 94109
  • Fort Mason
    5 min walk
  • Union Street
    6 min walk
  • Ghirardelli Square
    8 min walk
  • San Francisco, CA (SFO-San Francisco Intl.)
    30 min drive

Room options

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

  • 31 sq m
  • Bay view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, Non Smoking, Bay View

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, Non Smoking, Bay View

  • Bay view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Traditional Room, 1 Queen Bed, No View

Premium bedding, down duvets, pillow-top beds, in-room safe

Traditional Room, 1 Queen Bed, No View

  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Traditional Room, 1 Queen Bed, City View

Premium bedding, down duvets, pillow-top beds, in-room safe

Traditional Room, 1 Queen Bed, City View

  • 25 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Traditional Room, 2 Queen Beds, Lower Partial View

Premium bedding, down duvets, pillow-top beds, in-room safe

Traditional Room, 2 Queen Beds, Lower Partial View

  • 28 sq m
  • Partial ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Traditional Room, 2 Queen Beds, Partial View

Premium bedding, down duvets, pillow-top beds, in-room safe

Traditional Room, 2 Queen Beds, Partial View

  • 28 sq m
  • Partial ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Traditional Room, 2 Queen Beds, Bay View

Premium bedding, down duvets, pillow-top beds, in-room safe

Traditional Room, 2 Queen Beds, Bay View

  • 28 sq m
  • Bay view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Traditional Room, 2 Single Beds, No View

Premium bedding, down duvets, pillow-top beds, in-room safe

Traditional Room, 2 Single Beds, No View

  • 25 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Traditional Room, 1 King Bed, Bay View

Traditional Room, 1 King Bed, Bay View

Traditional Room, 1 King Bed, Bay View

  • 28 sq m
  • Bay view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Single Beds, Accessible, Non Smoking

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 2 Single Beds, Accessible, Non Smoking

  • 25 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 1 Queen Bed, Accessible, Non Smoking

  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

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About the area

San Francisco

Located in San Francisco (Marina District), Comfort Inn by the Bay is within a 10-minute walk of Ghirardelli Square and Lombard Street. .This hotel is 1.4 mi (2.2 km) from Pier 39 and 2.9 mi (4.7 km) from Moscone Convention Center.

What's nearby

  • Fort Mason - 5 min walk - 0.5 km
  • Ghirardelli Square - 8 min walk - 0.7 km
  • Lombard Street - 8 min walk - 0.7 km
  • Pier 39 - 3 min drive - 2.2 km
  • Moscone Convention Center - 5 min drive - 4.7 km

Getting around

  • San Francisco Station - 6 min drive
  • Hyde St & Lombard St Stop - 6 min walk
  • San Francisco Intl. Airport (SFO) - 30 min drive

Restaurants

  • ‪Saint Frank - ‬7 min walk
  • ‪Philz Coffee - ‬8 min walk
  • ‪Black Horse London Pub - ‬4 min walk
  • ‪Roam Artisan Burgers - ‬9 min walk
  • ‪First Cup - ‬2 min walk

About this property

Comfort Inn by the Bay

Hotel with free breakfast, a short walk to Ghirardelli Square
Comfort Inn by the Bay offers 138 accommodations with safes and coffee/tea makers. Pillowtop beds feature down comforters and premium bedding. A pillow menu is available. 32-inch LCD televisions come with premium digital channels. Bathrooms include shower/tub combinations with hydromassage showerheads, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

The recreational activities listed below are available either on site or nearby; fees may apply.
Stay in one of 138 guestrooms featuring LCD televisions. Your pillowtop bed comes with down comforters and premium bedding. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms feature shower/tub combinations, designer toiletries, and hair dryers.
Make use of convenient amenities such as complimentary wireless internet access, concierge services, and a television in a common area.
A complimentary on-the-go breakfast is served daily from 6:30 AM to 9:30 AM.
Featured amenities include a computer station, express check-in, and express check-out. Self parking (subject to charges) is available onsite.
A complimentary on-the-go breakfast is served each morning between 6:30 AM and 9:30 AM.

Languages

Chinese (Mandarin), English, Filipino, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (USD 30.00 per night)
  • Limited on-site parking
  • Height restrictions apply for on-site parking

Food and drink

  • Free on-the-go breakfast available daily 6:30 AM–9:30 AM
  • Coffee/tea in a common area

Family friendly

  • Free cots/infant beds
  • Rollaway/extra beds (surcharge)

Conveniences

  • Lift
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Housekeeping (on request)
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Business services

  • Computer station

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Wheelchair-accessible (may have limits)

More

  • Renovated entire property – January 2016
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Free cots/infant beds
  • Heating (climate-controlled)
  • Pillow menu
  • Pillow-top mattress
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Designer toiletries
  • Hairdryer
  • Hydromassage showerhead
  • Shower/bath combination
  • Towels

Entertainment

  • 32-inch LCD TV
  • TV/satellite channels
  • Premium channels

Food and drink

  • Coffee/tea maker

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
3 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room; children may not be eligible for complimentary breakfast
Rollaway/extra beds are available for USD 30.0 per night
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Self parking fee: USD 30.00 per night
  • In-room safe fee: USD 1.75 per day
  • Rollaway bed fee: USD 30.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property
Parking height restrictions apply

Property is also known as

Comfort Inn Bay
Comfort Inn Bay Hotel
Comfort Inn Bay Hotel San Francisco
Comfort Inn Bay San Francisco
Comfort Inn By The Bay Hotel San Francisco
Comfort Inn San Francisco
San Francisco Comfort Inn
Comfort Inn by the Bay Hotel
Comfort Inn by the Bay San Francisco
Comfort Inn by the Bay Hotel San Francisco

Comfort Inn by the Bay Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 411 out of 1003 reviews" "
Rating 8 - Good. 325 out of 1003 reviews" "
Rating 6 - Okay. 171 out of 1003 reviews" "
Rating 4 - Poor. 47 out of 1003 reviews" "
Rating 2 - Terrible. 49 out of 1003 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Valerie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, an comfortable.
Stayed 2 nights in Aug 2024

10/10 Excellent

Jayne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved it!
Our stay was actually amazing. This hotel is in the perfect area to explore San Francisco. Super close to fisherman’s warf, lots of local pubs and food, close views of the golden gate and Alcatraz. As for the ELEVATORS, the people reviewing this place complaining there’s only one elevator are very entitled and whiny. Yes there’s was only one elevator working at a time, no it wasn’t an issue. We stayed here for 6 days and didn’t have one issue getting an elevator up or down and we were on the 10th floor. People just need to find a way to complain to deal with their superiority complex. 10/10 would stay here again
Stayed 6 nights in Aug 2024

10/10 Excellent

PAMELA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Athena, Grants Pass

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great time the hotel was nice and the area was nice. The staff was really helpful
Stayed 3 nights in Aug 2024

6/10 Okay

Paul

Stayed 1 night in Aug 2024

10/10 Excellent

Jeanne

Liked: Cleanliness, staff & service, property conditions & facilities
A
Stayed 3 nights in Aug 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall it was great but the breakfast could have been better - a better muffin selection and the sausages were gross
Stayed 6 nights in Aug 2024

6/10 Okay

Kimberly Patzy

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
The room itself was good only thing is not enough lighting. The sink the water would go into the countertop instead of inside the sink when water was turned on. The elevator issue was a disaster only one working elevator. Took so long to be able to go down or go up. And lastly hidden fees! The customer service however was really good. But the breakfast options which they’d switch it up.
Stayed 2 nights in Aug 2024

8/10 Good

Julio, Ottawa

Travelled with family
Dated hotel property. Room had a musty smell but was clean. The hotel was very conveniently located near the major attractions in Monterey.
Stayed 4 nights in Aug 2024

10/10 Excellent

Cheryl

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe and clean
Stayed 1 night in Aug 2024

10/10 Excellent

Tomekia

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a very nice hotel and the staff was great.
Stayed 3 nights in Aug 2024

8/10 Good

Niina

Liked: Cleanliness, staff & service
Great location, walkable. Friendly staff. Fan did not work in the bathroom. Overall we had a great stay.
Stayed 3 nights in Aug 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
It felt safe and is a convenient location in San Francisco.
Stayed 2 nights in Aug 2024

6/10 Okay

Yeidy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great for an overnight stay bfor our destination to Hawaii. Elevators were down so we had to use stairs to bring luggage to the 7th floor. Not fun. Breakfast was ok….eggs were terrible!!
Stayed 2 nights in Aug 2024

6/10 Okay

Anuj

Travelled with family
Liked: Cleanliness, staff & service
So the biggest thing was there were only 2 elevators, once was not working and another was only working if you were on level 1, you cannot call the elevator from your floor, need to go down to level 1 by stairs. Breakfast was good, hotel staff was friendly . No fridge microwave given. Rest everything was fine.
Stayed 2 nights in Jul 2024

10/10 Excellent

James

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in Aug 2024

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
Stayed 4 nights in Aug 2024

2/10 Terrible

Natalie

Disliked: Cleanliness, staff & service, property conditions & facilities
Parking spots full of construction equipment. Both elevators were down and nobody provided updated
Stayed 4 nights in Aug 2024

8/10 Good

Charlotte

Travelled with family
Disliked: Property conditions & facilities
The location was really nice, and the check-in process was really easy and the check-in staff was friendly. The breakfast left something to be desired as there was basically only waffles and sausage most days. But it was better than nothing. They also had coffee and juice and a couple of cereal options. The parking was rough if you’re not good at parking. It’s underground and very tight parking spots and you should back into your parking spot. It has a lot of blind turns so just know that ahead of time. The room itself was fine, there was no microwave, but there was a little fridge. The bathroom was extremely small, but it did what it needed to do. And when I say extremely small, I mean, you could barely turn around in it and the door almost hit the toilet. Apparently the elevator has been “being serviced”. And there are only two elevators. While we were there, the second elevator went down for one night, but they did get it repaired in the middle of the night, so it was working again the next morning.
Stayed 3 nights in Aug 2024

8/10 Good

Veronica

Travelled with family
Liked: Cleanliness, staff & service, amenities
NIce spot. Not too far from center.
Stayed 3 nights in Jul 2024

8/10 Good

Michele

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were great. The shower and towels were plenty. Beds were comfy. The only drawback was all the noise from the street from the motorbikes that were going back and forth. I guess the guys thought it was cool . We were on the 10th floor.! But other then that the hotel was wonderful.
Stayed 2 nights in Aug 2024

10/10 Excellent

Kimberly

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient location
We stayed one night here. Didn’t get to do much since we we’re catching our flight the next morning but the area seemed nice and we were able to walk down the street to the bay and see Alcatraz island and that area. It was too foggy to see the Golden Gate Bridge while we were there. We ate at The Beuna Vista and I do highly recommend it. It was some of the best food we had on the whole trip!! The room was nice and clean and had a nice view!! Had a pretty good breakfast. Overall I would stay here again if in the area
Alcatraz
View from room
View from room
Stayed 1 night in Aug 2024

10/10 Excellent

Mohameth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing to say except that the next time I come back to San Francisco I will be staying here again. It was perfect and in a great location!
Stayed 4 nights in Aug 2024

4/10 Poor

Maria Paulina

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Not great
The property is extremely outdated. It’s not very clean and it’s not well maintained. Breakfast had no eggs, was just lacking in general. We ultimately decided to eat breakfast elsewhere. Next time I’ll pay more but go to a better hotel. The only plus was location and the view, but the windows were pretty dirty. Location is great though, and the area is safe at night.
Stayed 1 night in Aug 2024

8/10 Good

Michael

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The fact that the hotel does not offer daily room cleaning is a bit sad, on top you need to go down to reception to ask for new towels is a pain, they should have auto-provided guests new towels per day, like who won't use towels staying in a hotel?
Stayed 4 nights in Aug 2024