Grand Bay Hotel San Francisco

4.0 star property
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Grand Bay Hotel San Francisco

View from property
Terrace/patio
Lobby
Terrace/patio
View from property

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Pet-friendly
  • Bar
  • Parking available
  • Housekeeping
  • Room service

Explore the area

Map
223 Twin Dolphin Dr, Redwood City, CA, 94065
  • Hiller Aviation Museum
    ‪3 min drive‬
  • Hillsdale Shopping Center
    ‪5 min drive‬
  • Kaiser Permanente Redwood City Medical Center
    ‪6 min drive‬
  • San Francisco, CA (SFO-San Francisco Intl.)
    ‪15 min drive‬

Room options

Room, 1 King Bed, Partial Lake View

  • 32 sq m
  • Sleeps 3
  • 1 King Bed

Room, 2 Double Beds, Lagoon View

  • 32 sq m
  • Sleeps 4
  • 2 Double Beds

Suite, 1 Bedroom, Ensuite, Lagoon View

  • 80 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Junior Suite, 1 King Bed with Sofa bed, Accessible

  • 50 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Classic Room, 2 Double Beds

  • 32 sq m
  • Sleeps 4
  • 2 Double Beds

Classic Room, 1 King Bed

  • 32 sq m
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Lagoon View

  • 32 sq m
  • Sleeps 3
  • 1 King Bed

Junior Suite, 1 King Bed with Sofa bed, Lagoon View

  • 50 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Junior Suite, Accessible

  • 50 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Classic Room, Accessible

  • 32 sq m
  • Sleeps 3
  • 1 King Bed

Classic Room, 1 King Bed, Accessible

  • 32 sq m
  • Sleeps 3
  • 1 King Bed

Similar properties

About the area

Redwood City

Located in Redwood City (Redwood Shores), Grand Bay Hotel San Francisco is within a 10-minute drive of San Mateo County Event Center and Kaiser Permanente Redwood City Medical Center. .This hotel is 5.6 mi (9 km) from San Francisco Bay and 8.3 mi (13.4 km) from Facebook Campus.

What's nearby

  • Hiller Aviation Museum - 3 min drive
  • San Mateo County Event Center - 5 min drive
  • Kaiser Permanente Redwood City Medical Center - 6 min drive
  • Filoli - 16 min drive
  • Stanford University - 18 min drive

Getting around

  • Belmont Station - 3 min drive
  • San Francisco Intl. Airport (SFO) - 15 min drive

Restaurants

  • ‪In-N-Out Burger - ‬3 min drive
  • ‪Peacock's Koriander Indian Cuisine - ‬2 min drive
  • ‪Scroll Bar Waterside Kitchen - ‬1 min walk
  • ‪Starbucks - ‬13 min walk
  • ‪Chuck's Donuts - ‬3 min drive

About this property

Grand Bay Hotel San Francisco

Waterfront Redwood City hotel in Redwood Shores with a 24-hour fitness center
Grand Bay Hotel San Francisco offers 421 accommodations with safes and coffee/tea makers. Accommodations offer separate sitting areas. Beds feature Egyptian cotton sheets, down comforters, and premium bedding. 55-inch flat-screen televisions come with premium digital channels. Bathrooms include shower/tub combinations with rainfall showerheads, bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

Children under 12 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Stay in one of 421 guestrooms featuring flat-screen televisions. Your bed comes with down comforters and Egyptian cotton sheets. Complimentary wired and wireless internet access keeps you connected, and digital programming provides entertainment. Private bathrooms with shower/tub combinations feature rainfall showerheads and designer toiletries.
Take advantage of recreation opportunities including an outdoor pool and a 24-hour fitness center. Additional features at this hotel include complimentary wireless internet access, wedding services, and a television in a common area.
Grab a bite at Waterside Grill & Lounge, a restaurant which features a bar/lounge and a pool view. You can also stay in and take advantage of the room service (during limited hours). Cooked-to-order breakfasts are available daily from 6:30 AM to 11:00 AM for a fee.
Featured amenities include a 24-hour business center, express check-out, and a 24-hour front desk. Planning an event in Redwood City? This hotel has 20000 square feet (1858 square meters) of space consisting of conference space and meeting rooms. Self parking (subject to charges) is available onsite.
Cooked-to-order breakfasts are available for a surcharge and are served each morning between 6:30 AM and 11:00 AM.
Waterside Grill & Lounge - Overlooking the pool, this restaurant serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. Happy hour is offered. Reservations are required.
Room service (during limited hours) is available.

Languages

English, French, German, Italian, Portuguese, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and public transport

  • Secured covered self parking on site (USD 30 per night)
  • Wheelchair-accessible van parking available

Food and drink

  • Cooked-to-order breakfast available for a fee daily 6:30 AM–11:00 AM: USD 29 per person
  • 1 restaurant
  • 1 bar
  • Room service available
  • Coffee/tea in a common area

Restaurants on site

  • Waterside Grill & Lounge

Things to do

  • 24-hour fitness centre
  • Outdoor pool

Family friendly

  • Outdoor pool
  • Pool gate
  • Snack bar/deli
  • Travel cot

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Front-desk safe
  • Reception hall

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Luggage storage
  • Multilingual staff
  • Wedding services

Business services

  • 24-hour business centre
  • Conference space (20000 square feet)
  • Meeting rooms

Outdoors

  • Outdoor furniture
  • Picnic area
  • Pool sunloungers
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Braille signage
  • Lift
  • Lift door width (centimetres): 91
  • Handrails in hallways
  • Hallway handrail height (centimetres): 86
  • Handrails in stairwells
  • Stairwell handrail height (centimetres): 86
  • Lever door handles
  • Low-height plug sockets in bathroom
  • Phone accessibility kit
  • Pool access ramp on site
  • Pool hoist on site
  • Raised toilet seat
  • Raised toilet seat height (centimetres): 43
  • Step-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible bathroom dressing table
  • Wheelchair-accessible dressing table height (centimetres): 81
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 76
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Designated smoking areas (fines apply)
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Dressing gowns
  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/bath combination
  • Towels

Entertainment

  • 55-inch flat-screen TV
  • TV/satellite channels
  • Premium channels
  • Streaming services

Food and drink

  • Coffee/tea maker

More

  • Connecting rooms available
  • Desk
  • Guidebooks/recommendations
  • Iron/ironing board
  • Laptop-friendly workspace
  • Local maps
  • Phone
  • Restaurant dining guide
  • Safe
  • Separate sitting area
  • Slippers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
3 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 25.0 per day

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 20 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 29 per person
  • Covered self parking fee: USD 30 per night
  • Pet fee: USD 50 per pet, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 25.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 12 years old are not allowed in the swimming pool without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Sofitel Hotel
Sofitel Hotel San Bay Francisco
Sofitel San Francisco Bay
Redwood City Sofitel
Sofitel Hotel Redwood City
Sofitel Redwood City
Sofitel San Francisco Bay Hotel Redwood City
Sofitel San Francisco Bay Hotel
Sofitel San Francisco Bay Redwood City
Pullman San Francisco Bay Hotel Redwood City
Pullman San Francisco Bay Hotel
Pullman San Francisco Bay Redwood City

Grand Bay Hotel San Francisco Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 518 out of 1000 reviews" "
Rating 8 - Good. 189 out of 1000 reviews" "
Rating 6 - Okay. 145 out of 1000 reviews" "
Rating 4 - Poor. 77 out of 1000 reviews" "
Rating 2 - Terrible. 71 out of 1000 reviews" "

8.8/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Julian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

William

Stayed 1 night in Oct 2024

10/10 Excellent

Laverne

Stayed 1 night in Sep 2024

8/10 Good

Guadalupe

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Service was not amical. Especially at the bar.
Stayed 2 nights in Oct 2024

4/10 Poor

Shaila, Short Hills

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Room smelled musty like cigarette smoke, they claimed it was humidity. Seriously? They have full occupancy apparently, yet there is always only 1 person at the check in desk. The hotel is worn and tired, needs to be shut down and renovated.
Stayed 4 nights in Oct 2024

10/10 Excellent

Sabrina

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bed is very comfortable and the restaurant has exceptional food and wine. Parking is safe and easy.
Stayed 1 night in Oct 2024

8/10 Good

Kathleen

Stayed 2 nights in Oct 2024

10/10 Excellent

Michael

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2024

10/10 Excellent

Paul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had to pay for parking but other than that it was a very nice hotel.
Stayed 1 night in Sep 2024

4/10 Poor

Ruby

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Comforter had old stains. Bath towels had old stains. Bathroom had mold stains. Rooms did not smell clean/fresh.
Stayed 2 nights in Oct 2024

2/10 Terrible

Manuel, Hillsborough

Stayed 3 nights in Sep 2024

6/10 Okay

Stephanie

Travelled with family and small children
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The staff are amazing, restaurant/bar is great, location is convenient and it’s clean. However, the handful of times I’ve stayed here over the last 2 years, there’s seems to be something off each time - one of the elevators is always broken, the gate to the parking garage sometimes doesn’t work, room key isn’t programmed right, and this time - our bed frame was broken. Like huge metal frame pieces sticking straight out on both sides, one side sitting on the ground, other side on a splintered wood frame broken. Seriously unacceptable and totally unsafe.
Stayed 1 night in Oct 2024

10/10 Excellent

JUAN

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, and modern
Stayed 1 night in Oct 2024

10/10 Excellent

Ismael Garcia

Stayed 2 nights in Sep 2024

2/10 Terrible

Jernej

Travelled with family, Business traveller, Travelled with pets
Disliked: Staff & service
This hotel canceled my reservation at 8pm on the day of my check-in, leaving my wife, our dog and myself stranded. Completely irresponsible. They offered a replacement hotel that was not dog friendly and so of no use. This hotel practices overbooking. It is a complete disaster. How can you leave an out of town guest stranded at 8pm with no place to go, after they made their reservations weeks in advance???? Not to mention that your staff was so corporate and cold when they notified me. Nobody cared the slightest bit about all the pain that you caused.

10/10 Excellent

Solange

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

6/10 Okay

GABRIELA I

Disliked: Staff & service
Stayed 2 nights in Sep 2024

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, property conditions & facilities
Great place
Stayed 1 night in Oct 2024

10/10 Excellent

Dawn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2024

6/10 Okay

Verified traveller

Business traveller
Liked: Staff & service
Disliked: Cleanliness
Stayed 4 nights in Sep 2024

10/10 Excellent

Settha Phanh

Liked: Cleanliness, staff & service, property conditions & facilities
Nice views, clean, plenty of parking
Stayed 1 night in Oct 2024

10/10 Excellent

Zahra

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Troy

Stayed 2 nights in Sep 2024

8/10 Good

YOGESH

Stayed 1 night in Sep 2024

8/10 Good

TRACIE

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024