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Kimpton Hotel Enso by IHG

4.0 star property

Photo gallery for Kimpton Hotel Enso by IHG

Room, 2 Queen Beds, Balcony
Point of interest
Exterior
Property amenity
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Gym
  • Housekeeping
  • Air conditioning
  • Laundry
  • Parking available

Explore the area

Map
1800 Sutter St, San Francisco, CA, 94115
  • California Pacific Medical Center: Pacific Campus
    ‪5 min walk‬
  • The Fillmore
    ‪6 min walk‬
  • UCSF Medical Center at Mount Zion
    ‪8 min walk‬
  • San Francisco, CA (JCC-China Basin Heliport)
    ‪23 min drive‬

Room options

View all photos for Room, 1 King Bed, Accessible Bathtub, Patio (Mobility)

Courtyard view

Room, 1 King Bed, Accessible Bathtub, Patio (Mobility)

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible Bathtub, Corner (Mobility)

Frette Italian sheets, premium bedding, in-room safe, desk

Room, 1 King Bed, Accessible Bathtub, Corner (Mobility)

  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Roll-in Shower (Mobility)

Frette Italian sheets, premium bedding, in-room safe, desk

Room, 1 King Bed, Roll-in Shower (Mobility)

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible Bathtub (Mobility)

Frette Italian sheets, premium bedding, in-room safe, desk

Room, 2 Queen Beds, Accessible Bathtub (Mobility)

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Frette Italian sheets, premium bedding, in-room safe, desk

Room, 1 King Bed

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Frette Italian sheets, premium bedding, in-room safe, desk

Room, 2 Queen Beds

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, City View

Room, 2 Queen Beds, City View

Room, 2 Queen Beds, City View

  • 30 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Balcony, Corner

Room, 1 King Bed, Balcony, Corner | View from room

Room, 1 King Bed, Balcony, Corner

  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Corner (Spa)

Room, 1 King Bed, Corner (Spa)

Room, 1 King Bed, Corner (Spa)

  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Balcony

Room, 1 King Bed, Balcony

Room, 1 King Bed, Balcony

  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, City View

Room, 1 King Bed, City View

Room, 1 King Bed, City View

  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Patio

Frette Italian sheets, premium bedding, in-room safe, desk

Room, 1 King Bed, Patio

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room (Essential)

Frette Italian sheets, premium bedding, in-room safe, desk

Room (Essential)

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Balcony

Room, 2 Queen Beds, Balcony | View from room

Room, 2 Queen Beds, Balcony

  • 30 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

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About the area

San Francisco

Located in San Francisco (Western Addition), Kimpton Hotel Enso by IHG is within a 10-minute walk of California Pacific Medical Center: Pacific Campus and The Fillmore. .This hotel is 0.5 mi (0.9 km) from UCSF Medical Center at Mount Zion and 0.7 mi (1.1 km) from Kaiser Permanente Medical Center.

What's nearby

  • The Fillmore - 6 min walk
  • UCSF Medical Center at Mount Zion - 8 min walk
  • Kaiser Permanente Medical Center - 13 min walk
  • San Francisco Museum of Modern Art - 5 min drive
  • Golden Gate Bridge - 6 min drive

Getting around

  • San Francisco Station - 5 min drive
  • California St & Van Ness Ave Stop - 13 min walk
  • San Francisco Intl. Airport (SFO) - 33 min drive

Restaurants

  • ‪Marufuku Ramen - ‬4 min walk
  • ‪Izumi Kaiten Sushi - ‬3 min walk
  • ‪Udon Mugizo - ‬4 min walk
  • ‪Matcha Café Maiko - ‬5 min walk
  • ‪Benihana - ‬3 min walk

About this property

Kimpton Hotel Enso by IHG

Hotel with a fitness center, a quick walk to The Fillmore
Kimpton Hotel Enso by IHG offers 131 air-conditioned accommodations with iPod docking stations and safes. Beds feature Frette Italian sheets and premium bedding. 37-inch flat-screen televisions come with premium cable channels and pay movies. Bathrooms include bathrobes, slippers, designer toiletries, and complimentary toiletries.

In-room wireless Internet access (speed: 25+ Mbps) is available for a surcharge. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary newspapers and hair dryers. Hypo-allergenic bedding and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center and complimentary bicycles.
Make yourself at home in one of the 131 air-conditioned rooms featuring iPod docking stations and flat-screen televisions. Wireless internet access (surcharge) keeps you connected, and cable programming is available for your entertainment. Private bathrooms have designer toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Enjoy recreation amenities such as a fitness center or take in the view from a terrace. Additional amenities at this hotel include wireless internet access (surcharge), concierge services, and a banquet hall.
You can enjoy a meal at Hed 11 serving the guests of Kimpton Hotel Enso by IHG, or stop in at the snack bar/deli. Mingle with other guests at the complimentary reception, held daily.
Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. Self parking (subject to charges) is available onsite.
A complimentary manager's reception is offered each day.
Hed 11 - This restaurant specializes in Thai cuisine and serves dinner only.

Languages

Chinese (Mandarin), English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 12.99 per night)
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: WiFi (USD 12.99 per night)

Parking and public transport

  • Secured covered self parking on site (surcharge; includes in/out privileges)
  • Electric car charging station on site
  • Wheelchair-accessible parking available

Food and drink

  • 1 restaurant
  • Free daily reception
  • Coffee/tea in a common area

Restaurants on site

  • Hed 11

Things to do

  • Bike parking
  • Fitness centre
  • Free bike hire

Family friendly

  • Free cots/infant beds
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage

Outdoors

  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Thin carpet in room
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible (may have limits)

More

  • At least 80% of lighting from LEDs
  • Comprehensive food waste policy
  • Local artist showcase
  • Locally owned and organised tours and activities
  • Renovated entire property – October 2022
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Frette Italian sheets
  • Free cots/infant beds
  • Heating
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 37-inch flat-screen TV
  • TV channels
  • iPod dock
  • Films for purchase
  • Premium channels

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly cleaning products provided
  • Free local calls
  • Free newspapers
  • Iron/ironing board
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Recycling
  • Safe
  • Slippers
  • Soundproofing
  • Water-efficient showers only
  • Water-efficient toilets only

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:00 PM

Check-out

Check-out before 11:00 AM

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 20.0 per night
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Service fee: USD 1 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for in-room wireless internet: USD 12.99 per night (rates may vary)
  • Fee for wireless internet in public areas: USD 12.99 per night (rates may vary)
  • Covered self parking fee: USD 55.86 per day (in/out privileges)
  • Rollaway bed fee: USD 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Kimpton Hotel Enso by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 580 out of 1001 reviews
Rating 8 - Good. 290 out of 1001 reviews
Rating 6 - Okay. 89 out of 1001 reviews
Rating 4 - Poor. 22 out of 1001 reviews
Rating 2 - Terrible. 20 out of 1001 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

katerina, Scottsdale

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked the location, The bathroom door had a one inch gap between the door and wall it was attached to, minimizing any privacy when using the bathroom. There were no cups in the bathroom for toothbrushes. The most annoying thing was that whenever the people next door slammed their door the whole room we were in shook
Stayed 2 nights in Nov 2024

10/10 Excellent

guadalupe

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very close to shopping centers and very clean.
Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Carolyn

Liked: Cleanliness, staff & service, property conditions & facilities
This place is so convenient and so cordial. Loved it would definitely stay there again.
Stayed 2 nights in Oct 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Great place to stay!
Great location if you want to explore the neighborhoods of SF (you should). The hotel room was large and had plenty of space. It was clean and modern. The craftsmanship in the bathroom wasn’t great. It was very hard to maneuver the door, the door had a gap where you could see someone on the toilet, the shower door didn’t seal and got water all over the floor. These weren’t a big deal but just signs that some of the work was shoddy. We didn’t make use of a lot of the amenities but they seemed nice. I would recommend the hotel for sure.
Stayed 3 nights in Oct 2024

10/10 Excellent

Helen

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable staying
Front desk is very helpful and nice. Room was clean and comfortable.
Stayed 1 night in Oct 2024

6/10 Okay

David, Columbus

Business traveller, Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Very poor service and amenities Shower leaked Repairman did not fix it!!
Stayed 4 nights in Oct 2024

10/10 Excellent

sara

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient to area
Stayed 3 nights in Oct 2024

10/10 Excellent

busra

Stayed 3 nights in Sep 2024

10/10 Excellent

Elena G

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

2/10 Terrible

Hanyu

Travelled with group
Disliked: Staff & service, amenities, property conditions & facilities
The room was overbooked and the front desk didn’t help. There is no additional clean folding bed and there is no room service at all when arrived. The room I paid additional fee is the city view two people bedroom and I ended up with my friend in a one bed room in the basement floor.
Stayed 1 night in Oct 2024

10/10 Excellent

Karen

Stayed 2 nights in Aug 2024

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and didn't feel cramped. Love the food options within walking distance.
Stayed 2 nights in Sep 2024

10/10 Excellent

Kim P

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Every detail was 👍. Close to The Fillmore, our night-time destination, made it safe and easy returning to your hotel. Thank you!
Stayed 1 night in Aug 2024

10/10 Excellent

Sara Carleton

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Very, very comfortable beds and nice afternoon wine in the lobby.
Stayed 3 nights in Sep 2024

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jun 2024

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient, very walkable with shops and restaurants close by.
Stayed 2 nights in Sep 2024

10/10 Excellent

Dorinda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Vikram

Stayed 1 night in Aug 2024

10/10 Excellent

Donna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

6/10 Okay

Allen

Travelled with partner
Liked: Property conditions & facilities
It would have been nice to know that parking was limited on a first come first serve basis. Otherwise I would have not booked at this hotel. Alternative parking is 5 to 6 minutes away walking. I was told it was 'safe' only to find to be accosted by a person dealing drugs at the parking structure. Yikes.
Stayed 1 night in Aug 2024

10/10 Excellent

Frances

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Phyllis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Cassandra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my second time staying at this property, and I love it! Always clean, the staff are friendly, and I love the coffee set up in the morning. Also make sure to ask for a plant friend when you check in! Such a cute program.
Stayed 1 night in Aug 2024

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024