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La Luna Inn, Ascend Hotel Collection

2.5 star property

Photo gallery for La Luna Inn, Ascend Hotel Collection

Lobby
Lobby
Lobby
Pillow-top beds, desk, blackout curtains, iron/ironing board
Exterior

Reviews

8.2 out of 10
Very good

Popular amenities

  • Laundry
  • Housekeeping
  • Air conditioning
  • Free WiFi
  • 24/7 front desk

Explore the area

Map
2599 Lombard St, San Francisco, CA, 94123
  • Palace of Fine Arts
    ‪9 min walk‬
  • Lombard Street
    ‪3 min drive‬
  • Golden Gate Bridge
    ‪4 min drive‬
  • San Francisco, CA (SFO-San Francisco Intl.)
    ‪38 min drive‬

Room options

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Pillow-top beds, desk, blackout curtains, iron/ironing board

Room, 2 Queen Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking (Large Room)

Pillow-top beds, desk, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Non Smoking (Large Room)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Pillow-top beds, desk, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Pillow-top beds, desk, blackout curtains, iron/ironing board

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

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About the area

San Francisco

Located in San Francisco (Cow Hollow), La Luna Inn, Ascend Hotel Collection is a 4-minute walk from Presidio of San Francisco and 9 minutes by foot from Palace of Fine Arts. .This hotel is 1.3 mi (2.2 km) from Lombard Street and 1.4 mi (2.3 km) from Ghirardelli Square.

What's nearby

  • Presidio of San Francisco - 4 min walk - 0.4 km
  • Palace of Fine Arts - 9 min walk - 0.8 km
  • Lombard Street - 3 min drive - 2.2 km
  • Ghirardelli Square - 3 min drive - 2.3 km
  • Golden Gate Bridge - 4 min drive - 3.6 km

Getting around

  • Hyde St & Lombard St Stop - 3 min drive
  • San Francisco Station - 8 min drive
  • San Francisco Intl. Airport (SFO) - 38 min drive

Restaurants

  • ‪Super Duper Burgers - ‬6 min walk
  • ‪Souvla - ‬5 min walk
  • ‪Delarosa Marina - ‬7 min walk
  • ‪Monaghan's - ‬6 min walk
  • ‪Causwells - ‬4 min walk

About this property

La Luna Inn, Ascend Hotel Collection

Hotel with free parking, a quick walk to Presidio of San Francisco
La Luna Inn, Ascend Hotel Collection offers 62 air-conditioned accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. Beds feature pillowtop mattresses. 32-inch flat-screen televisions come with cable channels. Bathrooms include showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and irons/ironing boards can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.
Make yourself at home in one of the 62 air-conditioned rooms featuring flat-screen televisions. Your room comes with a pillowtop bed. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers.
Make use of convenient amenities such as complimentary wireless internet access, concierge services, and a fireplace in the lobby.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Free self parking is available onsite.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site parking (max 1 space per unit)
  • Wheelchair-accessible parking available

Family friendly

  • Mini-fridge

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Braille/raised signage
  • Hardwood flooring in room
  • Lift (81 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 150 per accommodation, per stay

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

Property is also known as

La Luna C-Two
La Luna C-Two San Francisco
La Luna Inn C-Two Hotel
La Luna Inn C-Two Hotel San Francisco
Luna Inn C-Two Hotel San Francisco
Luna Inn C-Two Hotel
Luna C-Two San Francisco
Luna C-Two
La Luna Inn
La Luna Inn a C Two Hotel
La Luna Inn, Ascend Collection
La Luna Inn Ascend Hotel Collection
La Luna Inn, Ascend Hotel Collection Hotel
La Luna Inn, Ascend Hotel Collection San Francisco
La Luna Inn, Ascend Hotel Collection Hotel San Francisco

La Luna Inn, Ascend Hotel Collection Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 92 out of 196 reviews
Rating 8 - Good. 50 out of 196 reviews
Rating 6 - Okay. 29 out of 196 reviews
Rating 4 - Poor. 15 out of 196 reviews
Rating 2 - Terrible. 10 out of 196 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Rick

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

8/10 Good

Jose Dejesus Jr Ramirez

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything went smooth to get in and out of the place with no trouble
Stayed 2 nights in Nov 2024

8/10 Good

Heather

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Stayed 1 night in Dec 2024

6/10 Okay

Tamara

Liked: Cleanliness, staff & service
I just needed a place to sleep. This place fit my needs. It is as nice as the price suggests. It was clean but no frills in the room.
Stayed 2 nights in Dec 2024

10/10 Excellent

Rowena, San Francisco

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location and price point! Would stay here again.
Stayed 1 night in Dec 2024

6/10 Okay

rebeka

Stayed 1 night in Oct 2024

10/10 Excellent

Forrest

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My wife and I were extremely pleased with our stay - great location. It is a bit older, but you can not beat it for the price. The staff was attentive and friendly, and we always returned to a clean room with fresh towels every day. Highly recommend!
Stayed 5 nights in Nov 2024

6/10 Okay

Sivaram

Travelled with family
Disliked: Amenities
Beds are good and room is spacious. That is the only thing good perhaps. Entertainment from TV is worse, AC is horrible, had to change because of flush is not working and maintenance guy can't come till tomorrow, room lighting is horrible.. the amenities are very basic
Stayed 1 night in Nov 2024

10/10 Excellent

Gabriela

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable stay
Stayed 1 night in Oct 2024

8/10 Good

Brandy

Liked: Cleanliness, staff & service, property conditions & facilities
This was a great spot for an overnight. I had everything I needed; the staff was friendly and professional, it was clean, and the wifi was strong enough for my remote work. I didn't explore the area much, but there's plenty around if someone needed that. They do not have a breakfast option.
Stayed 1 night in Nov 2024

10/10 Excellent

Steven

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel is the best value for the money in the Bay Area! It’s walkable to great restaurants, and tourist destinations.
Stayed 3 nights in Nov 2024

10/10 Excellent

Terri

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Ryan

Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2024

10/10 Excellent

Fernando

Stayed 1 night in Oct 2024

10/10 Excellent

Alejandra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very nice. We were able to check in a little early. Room was spacious and clean. Coffee and a fridge in the room is a plus. Will definitely come back.
Stayed 1 night in Nov 2024

6/10 Okay

Catherine

Stayed 2 nights in Oct 2024

10/10 Excellent

Geeta

Stayed 1 night in Oct 2024

2/10 Terrible

Yeojun

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
The rooms smelled like chlorine and the staff was unfriendly. Too close to the highway and the walls are thin so you can hear the cars and TV through the wall.
Stayed 4 nights in Oct 2024

10/10 Excellent

shelina

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was clean and the staff was great
Stayed 1 night in Oct 2024

10/10 Excellent

Alejandro

Stayed 3 nights in Oct 2024

10/10 Excellent

Gladis

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

4/10 Poor

Steven

Disliked: Property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

marsha

Stayed 1 night in Sep 2024

2/10 Terrible

Verified traveller

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cleanliness or service is not a priority here.
This place looks good in photos but when you get there the photos are very deceiving. The smelled chemical clean but if the moment your bare feet step on the floor you can feel how grimy it is. I did not take my socks off the entire stay. The shower too felt grimy and smelled mouldy. The exhaust fan was much too loud considering it was insanely close to the 2nd bed. My flight was much later and I checked out earlier to go out to explore and when i got back their lobby didn't even have a washroom you could use. The staff at the front desk was not professional. There was a couple that arrived separately and their maintenance staff made a crude comment saying that theres something fishy going on there and ones probably cheating on their spouse. TBH that was so unnecessary to be saying out in the open regardless of what that guest's circumstance was. They clearly did not screen the room and not noticed me in the corner. Keep your comments to yourself sir and just be grateful for the business. Overall, horrible experience and it just felt gross staying there.
Stayed 1 night in Oct 2024

10/10 Excellent

Pedro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024