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The Donatello

3.5 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Donatello

Lobby
Property amenity
Studio Suite, 1 King Bed with Sofa bed, Kitchenette | Living area
Indoor spa tub
Property entrance

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Spa
  • Restaurant
  • Parking available
  • Bar
    Bar
  • Room service
    Room service
  • 24/7 front desk
    24/7 front desk

Explore the area

Map
501 Post St, San Francisco, CA, 94102
  • Union Square
    2 min walk
  • Westin St Francis Hotel Glass Elevators
    3 min walk
  • SF Masonic Auditorium
    6 min walk
  • San Francisco, CA (JCC-China Basin Heliport)
    12 min drive

Room options

View all photos for Studio Suite, 1 King Bed with Sofa bed, Kitchenette

Studio Suite, 1 King Bed with Sofa bed, Kitchenette | Living area

Studio Suite, 1 King Bed with Sofa bed, Kitchenette

  • 37 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

Exterior
Hotel Nikko San Francisco
Pool
Pet-friendly
Free WiFi
Restaurant
4.6 out of 5, Wonderful, (2082)
The price is AU$376
for 1 night
includes taxes & fees
5 Dec - 6 Dec
Hotel Nikko San Francisco

About the area

San Francisco

With a stay at The Donatello, you'll be centrally located in San Francisco, steps from Union Square and 13 minutes by foot from San Francisco Museum of Modern Art. .This spa hotel is 1 mi (1.6 km) from Moscone Convention Center and 1.6 mi (2.5 km) from Oracle Park.

What's nearby

  • Union Square - 2 min walk - 0.2 km
  • San Francisco Museum of Modern Art - 13 min walk - 1.2 km
  • Moscone Convention Center - 16 min walk - 1.4 km
  • Oracle Park - 3 min drive - 2.5 km
  • Pier 39 - 4 min drive - 3.5 km

Getting around

  • San Francisco Station - 2 min drive
  • Powell St & Post St Stop - 2 min walk
  • San Francisco Intl. Airport (SFO) - 24 min drive

Restaurants

  • ‪Pinecrest Diner - ‬2 min walk
  • ‪Pacific Cocktail Haven - ‬2 min walk
  • ‪Redwood Room - ‬3 min walk
  • ‪Cocobang - ‬2 min walk
  • ‪Jack in the Box - ‬2 min walk

About this property

The Donatello

Hotel with a full-service spa, steps from Union Square
The Donatello offers 94 air-conditioned accommodations with iPod docking stations and DVD players. Accommodations offer separate sitting areas. Beds feature down comforters and premium bedding. 32-inch LCD televisions come with premium cable channels. Accommodations at this 3.5-star hotel have kitchenettes with microwaves, cookware/dishes/utensils, and coffee/tea makers. Bathrooms include showers, bathrobes, complimentary toiletries, and hair dryers.

This San Francisco hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. In-room massages and hypo-allergenic bedding can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves with a trip to the onsite spa, which has 2 treatment rooms. Services include deep-tissue massages and massages. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
Make yourself at home in one of the 94 air-conditioned rooms featuring kitchenettes. Your bed comes with down comforters and premium bedding. 32-inch LCD televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include phones, as well as safes and desks.
Pamper yourself with a visit to the spa, which offers massages. You can take advantage of recreational amenities such as a sauna and a fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and discounted use of a nearby fitness facility.
Satisfy your appetite for lunch or dinner at the hotel's restaurant, Zingari, or stay in and take advantage of the room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge.
Featured amenities include limo/town car service, a computer station, and express check-out.
Zingari - This restaurant serves lunch and dinner.
Room service (during limited hours) is available.

Languages

Chinese (Mandarin), English, Filipino, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Covered valet parking on site (USD 57.0 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available
  • Height restrictions apply for on-site parking
  • Limo/town car service

Food and drink

  • 1 restaurant
  • 1 bar
  • Room service available

Restaurants on site

  • Zingari

Things to do

  • Billiards/pool table
  • Fitness centre
  • Full-service spa
  • Sauna

Family friendly

  • DVD player
  • Kitchenette
  • Laundry facilities
  • Microwave
  • Mini-fridge

Conveniences

  • ATM/banking services
  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Dry-cleaning service
  • Housekeeping (on request)
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance

Business services

  • Computer station

Outdoors

  • Rooftop terrace

Spa

  • 2 treatment rooms
  • Aromatherapy
  • Massage - deep-tissue
  • Massage/treatment rooms
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Phone accessibility kit
  • Step-free path to entrance
  • Valet for wheelchair-equipped vehicle
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Down duvet
  • Heating
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 32-inch LCD TV
  • TV channels
  • DVD player
  • iPod dock
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Kitchenette
  • Microwave
  • Mini fridge

More

  • Desk
  • In-room massage
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 250.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Covered valet parking fee: USD 57.0 per night (in/out privileges)
  • Housekeeping is available for an additional fee and varies based on length of stay and unit size

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Parking height restrictions apply

Property is also known as

Donatello Hotel
Donatello Hotel San Francisco
Donatello San Francisco
Hotel Donatello
The Donatello Hotel
The Donatello San Francisco
The Donatello Hotel San Francisco

The Donatello Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 704 out of 1000 reviews" "
Rating 8 - Good. 215 out of 1000 reviews" "
Rating 6 - Okay. 50 out of 1000 reviews" "
Rating 4 - Poor. 21 out of 1000 reviews" "
Rating 2 - Terrible. 10 out of 1000 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location--steps from Union Square. Very comfortable rooms, easy to relax between activities.
Stayed 4 nights in May 2024

6/10 Okay

Thomas

Liked: Staff & service
Nice building. In downtown San Fransisco. At walking distance from peers and fashion stores.
Stayed 4 nights in Aug 2024

8/10 Good

Luke

Liked: Cleanliness
Disliked: Staff & service
Stayed 7 nights in Jul 2024

10/10 Excellent

Tania

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it
Stayed 3 nights in Jul 2024

8/10 Good

Joel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's OK, excellent location, but a lot of homeless nearby
Stayed 3 nights in Jun 2024

10/10 Excellent

Steve

Great place.
Stayed 3 nights in Jul 2024

10/10 Excellent

Tu

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking fee is reasonable for SF. What we didn’t like is the check out time of 10 am. I have stayed at many hotels but have never been to a hotel with a check out of 10 am. I don’t think that is normal.
Stayed 2 nights in Jul 2024

10/10 Excellent

Jordan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property itself is wonderful. Excellent staff, rooms are great, facilities were clean.
Stayed 2 nights in Jul 2024

10/10 Excellent

Yusef

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2024

8/10 Good

Ashlee

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a great place to stay! It was very close to the city transportation and shopping. At night, the area to the south was a bit sketchy but in order to enter the hotel at night, you have to scan your key card so that made us feel way better. The room was very large and clean! Definitely would love to stay here again in the future!
Stayed 5 nights in Jun 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice stay
Stayed 6 nights in Jul 2024

8/10 Good

Edward

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, convenient, GREAT STAFF, accommodating.
Stayed 3 nights in Jul 2024

6/10 Okay

Robert

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Until my final morning, I would have given the Donatello five stars in every regard, hands down. That changed. The problem I encountered was at check-out. They have a 10am check-out time, which is a little early, but definitely not ridiculous. However, many might expect it to be the more standard 11am, as I did. I would suggest they explicitly let guests know, verbally, about the check-out time upon check-in. I did realize early that morning that check-out was 10am. I packed, made a pretty quick trip to their fitness center, and returned to my room no later than 9:50, just enough time to take a quick shower and zip my suitcase. I was already locked out of my room at 9:50: my key card no longer worked. So I had to go down to the lobby, where I was met by attitude and noticeably curt behavior from a previously friendly desk attendant. She had to make a a new room key. I made it back to my room by 9:58, trying my best to hurry. (Of course, it still was before check-out time). At 10:02, housekeeping knocked on my door to get in, even though I had the "do not disturb" marker on the door. In the end I checked out by 10:15. A 15 minute grace period doesn't seem unreasonable. Of course, I would have checked out just on time had I not been locked out of my room. It was a stressful process and I must say left a bad taste in my mouth. Despire it being a really good stay until then, it was enough to make me not wish to stay there on my next trip to San Francisco.

6/10 Okay

Kristen

Stayed 2 nights in Jun 2024

10/10 Excellent

Maria Camila

Liked: Staff & service, property conditions & facilities
Stayed 5 nights in Jun 2024

10/10 Excellent

Jolanta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

DANIEL, CHULA VISTA

Liked: Cleanliness, staff & service, property conditions & facilities
Very safe and clean.
Stayed 2 nights in Jun 2024

10/10 Excellent

Silvia

Stayed 2 nights in Jun 2024

10/10 Excellent

Patrick, Richland

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value and price. Very comfortable room and the staff was very helpful and friendly. Loved the restaurant.
Stayed 3 nights in Jun 2024

10/10 Excellent

Deborah

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

10/10 Excellent

Margaret

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A+
Fantastic hotel. Big rooms. I stay in Union Square a lot and this is one of the best places I've stayed.
Stayed 2 nights in Jun 2024

10/10 Excellent

Susan, Edmonton

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jun 2024

8/10 Good

Marty

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

10/10 Excellent

Crystal

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was great: very clean, safe, and lots of old character with modern conveniences. Parking was a little expensive per day, but did feel like the safest option. Our only real problem was the noise at night! This hotel is right downtown, so you will likely hear sirens, karaoke, saxophones, yelling/screaming, loud motors, racing cars and even some basic home construction. The only way I can recommend this hotel is if you come equipped with good earplugs.
Stayed 2 nights in May 2024