I had low expectations so wasn't shocked. Staff not a happy crew, but if you're polite, they will be as well.
Room 106 Issues:
Couple of the lights didn't work, couple outlets didn't work, blinds didn't open, neighbors above and beside were crazy loud, lombard road is crazy loud, TV didn't work, shower dripped non stop loudly (couldn't make it stop).
Didn't need to look hard to see dirt and overall grubbiness.
Upsides: good location, bed fairly comfy and sheets seemed clean. With high quality earplugs and a pillow over my head, I slept well!