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AC Hotel by Marriott San Jose Downtown

3.5 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for AC Hotel by Marriott San Jose Downtown

Lobby
Outdoor pool
Room, Multiple Beds | View from room
Front of property - evening/night
In-room safe, desk, laptop workspace, soundproofing

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Restaurant
  • Breakfast available
    Breakfast available
  • Bar
    Bar
  • 24/7 front desk
    24/7 front desk
  • Parking available
    Parking available
  • Pool
    Pool

Explore the area

Map
350 West Santa Clara Street, San Jose, CA, 95113
  • San Pedro Square
    5 min walk
  • SAP Center at San Jose
    5 min walk
  • San Jose Center for the Performing Arts
    8 min walk
  • San Jose, CA (SJC-Norman Y. Mineta San Jose Intl.)
    6 min drive

Room options

View all photos for Room, 1 Queen Bed

In-room safe, desk, laptop workspace, soundproofing

Room, 1 Queen Bed

  • 23 sq m
  • Sleeps 2
  • 1 Queen Bed

Room, 1 Queen Bed, Non Smoking (Mobility Accessible, Tub)

  • Sleeps 2
  • 1 Queen Bed

Junior Suite, 1 King Bed, Non Smoking (Hearing Accessible)

  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed

In-room safe, desk, laptop workspace, soundproofing

Room, 1 King Bed

  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

In-room safe, desk, laptop workspace, soundproofing

Room, 1 King Bed

  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking (Mobility Accessible, Roll-In Shower)

In-room safe, desk, laptop workspace, soundproofing

Room, 1 King Bed, Non Smoking (Mobility Accessible, Roll-In Shower)

  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed, Non Smoking (Mobility Accessible, Roll-In Shower)

In-room safe, desk, laptop workspace, soundproofing

Room, 1 Queen Bed, Non Smoking (Mobility Accessible, Roll-In Shower)

  • 23 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite, 1 King Bed

In-room safe, desk, laptop workspace, soundproofing

Junior Suite, 1 King Bed

  • 48 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking (Hearing Accessible)

In-room safe, desk, laptop workspace, soundproofing

Room, 1 King Bed, Non Smoking (Hearing Accessible)

  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking (Hearing Accessible)

In-room safe, desk, laptop workspace, soundproofing

Room, 1 King Bed, Non Smoking (Hearing Accessible)

  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed (Mobility Accessible, Tub)

In-room safe, desk, laptop workspace, soundproofing

Junior Suite, 1 King Bed (Mobility Accessible, Tub)

  • 48 sq m
  • Sleeps 4
  • 1 King Bed

Room, Multiple Beds

  • Sleeps 4
  • 2 King Beds

View all photos for Room, 1 King Bed, Non Smoking (Mobility Accessible, Tub)

In-room safe, desk, laptop workspace, soundproofing

Room, 1 King Bed, Non Smoking (Mobility Accessible, Tub)

  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

In-room safe, desk, laptop workspace, soundproofing

Suite, 1 Bedroom

  • 48 sq m
  • Sleeps 5
  • 2 King Beds

View all photos for Room, 2 Queen Beds

In-room safe, desk, laptop workspace, soundproofing

Room, 2 Queen Beds

  • 23 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking (Mobility/Hearing Access, Roll-In Shwr)

In-room safe, desk, laptop workspace, soundproofing

Room, 1 King Bed, Non Smoking (Mobility/Hearing Access, Roll-In Shwr)

  • 23 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Lobby
Signia by Hilton San Jose
Pool
Pet-friendly
Free WiFi
Restaurant
4.4 out of 5, Excellent, (498)
The price is AU$529
for 1 night
includes taxes & fees
5 Dec - 6 Dec
Signia by Hilton San Jose

About the area

San Jose

AC Hotel by Marriott San Jose Downtown is in the heart of San Jose, within a 5-minute walk of San Pedro Square and SAP Center at San Jose. .This hotel is 0.6 mi (1 km) from San Jose Convention Center and 1.2 mi (1.9 km) from San Jose State University.

What's nearby

  • San Pedro Square - 5 min walk - 0.4 km
  • SAP Center at San Jose - 5 min walk - 0.5 km
  • San Jose Convention Center - 10 min walk - 0.9 km
  • San Jose State University - 18 min walk - 1.6 km
  • PayPal Park - 4 min drive - 4.1 km

Getting around

  • San Fernando Station - 8 min walk
  • San Jose Diridon Station - 10 min walk
  • Norman Y. Mineta San Jose Intl. Airport (SJC) - 6 min drive

Restaurants

  • ‪San Pedro Square Market - ‬5 min walk
  • ‪Chipotle Mexican Grill - ‬5 min walk
  • ‪Market Beer Company - ‬6 min walk
  • ‪The Farmers Union - ‬5 min walk
  • ‪Dr.ink - ‬6 min walk

About this property

AC Hotel by Marriott San Jose Downtown

Hotel with a 24-hour fitness center, a quick walk to SAP Center at San Jose
AC Hotel by Marriott San Jose Downtown offers 204 accommodations with safes and complimentary bottled water. Smart televisions come with digital channels, pay movies, and Netflix. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations, bathrobes, complimentary toiletries, and hair dryers.

This San Jose hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
Make yourself at home in one of the 204 guestrooms featuring refrigerators and Smart televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Be sure to enjoy recreational amenities including an outdoor pool and a 24-hour fitness center. This hotel also features complimentary wireless internet access, gift shops/newsstands, and a banquet hall.
You can enjoy a meal at the restaurant serving the guests of AC Hotel by Marriott San Jose Downtown, or stop in at the snack bar/deli. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are served on weekdays from 6:30 AM to 10:00 AM and on weekends from 7 AM to 11 AM for a fee.
Featured amenities include a business center, express check-out, and dry cleaning/laundry services. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:00 AM and on weekends between 7 AM and 11 AM.
AC Hotel by Marriott San Jose Downtown has a restaurant on site.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (USD 25 per day; includes in/out privileges)
  • Motorhome/coach/lorry parking (subject to charges) on site
  • Electric car charging station on site
  • Wheelchair-accessible parking and van parking available
  • Height restrictions apply for on-site parking

Food and drink

  • Buffet breakfast available for a fee 6:30 AM–10:00 AM on weekdays and 7 AM–11 AM on weekends: USD 23 for adults and USD 11.50 for children
  • 1 restaurant
  • 1 bar
  • Coffee/tea in a common area

Things to do

  • 24-hour fitness centre
  • Outdoor pool

Family friendly

  • Fence around the pool
  • Laundry facilities
  • Outdoor pool
  • Fridge
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Gift shop/newsstand
  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Dry-cleaning service
  • Housekeeping (on request)
  • Laundry facilities
  • Luggage storage

Business services

  • Business centre
  • Computer station
  • A meeting room

Outdoors

  • Firepit
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Assistive listening devices in meeting rooms
  • Braille signage
  • Lift
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height plug sockets in bathroom
  • Low-height view port in door
  • Step-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • At least 80% of lighting from LEDs
  • Biodegradable coffee stirrers
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Shared microwave
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Heating (climate-controlled)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Shower/bath combination
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • TV/satellite channels
  • Netflix
  • Films for purchase
  • Smart TV

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Energy-saving switches
  • Iron/ironing board
  • Laptop-friendly workspace
  • LED light bulbs
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Soundproofing
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per night
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 23 for adults and USD 11.50 for children
  • Self parking fee: USD 25 per day (in/out privileges)
  • Pet fee: USD 50 per accommodation, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Pool access available from 7:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Ac San Jose Downtown
Ac By Marriott Jose Jose
AC Hotel by Marriott San Jose Downtown Hotel
AC Hotel by Marriott San Jose Downtown San Jose
AC Hotel by Marriott San Jose Downtown Hotel San Jose

AC Hotel by Marriott San Jose Downtown Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 626 out of 1000 reviews" "
Rating 8 - Good. 197 out of 1000 reviews" "
Rating 6 - Okay. 89 out of 1000 reviews" "
Rating 4 - Poor. 38 out of 1000 reviews" "
Rating 2 - Terrible. 50 out of 1000 reviews" "

9.4/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Ruben

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

2/10 Terrible

John

Liked: Staff & service
Disliked: Cleanliness
none
Stayed 1 night in Aug 2024

10/10 Excellent

Annie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Nathaniel

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice
Stayed 2 nights in Aug 2024

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great, from the time we checked in we had a very enjoyable and experience. . I would definitely stay here again.
Stayed 1 night in Aug 2024

10/10 Excellent

Diego

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice and clean would recommend
Stayed 1 night in Jul 2024

10/10 Excellent

Mertin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

4/10 Poor

Claudia

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Was not super happy that my parking ticket was not stamped and even though I was refunded i was not happy I got a charge for 3 day parking which total $85 when I have only stayed for 1 night .
Stayed 1 night in Jul 2024

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Good location
Liked the area and it was in a great location, close to San Pedro square. We requested a few items for the room that we never received, but overall was a good stay. Very nice employees. The pool was not what I expected but it was nice to have it to ourselves.
Stayed 1 night in Aug 2024

10/10 Excellent

Gilbert

Stayed 2 nights in Jul 2024

10/10 Excellent

Araceli

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice
Stayed 2 nights in Jul 2024

10/10 Excellent

Rosa

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean
Stayed 1 night in Jul 2024

10/10 Excellent

Adriana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and spacious.
Stayed 1 night in Jul 2024

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, property conditions & facilities
Everything was good except for the AC we traveled from the coast which usually runs around 56-62 degrees and the AC in the room wouldn’t go under 67. That was too hot for us to be comfortable.
Stayed 1 night in Jul 2024

10/10 Excellent

Silvia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel, very clean. It seems like there’s sound proof walls because even though the hotel is next to the freeway, we heard no noise. Very quiet and comfortable beds. Definitely booking again in the future.
Stayed 1 night in Jul 2024

8/10 Good

Lisa

Stayed 2 nights in Jul 2024

10/10 Excellent

Karen

Stayed 1 night in Jul 2024

10/10 Excellent

Anahys

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
happy customer
Stayed 1 night in Jul 2024

10/10 Excellent

Marli

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I never leave reviews but I will here, customers service was excellent since the start, they explained how the parking works, it was a 5 min walk to the Sap center. I needed more towels and the person was already in my door when i got out of the elevator, very Good service. I will definitely return to this hotel. The only down side for me they dont sell snacks, i didn't see any other then this love it..Recommend it
Stayed 1 night in Jul 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff
Clean hotel near walking distance to SAP center. Staff is very friendly easy check in and out
Stayed 1 night in Jul 2024

10/10 Excellent

Yesenia

Liked: Cleanliness, property conditions & facilities, room comfort
Clean, close to the Sap center plus points on that, quiet and large room and bed, will definitely stay here again
Stayed 1 night in Jul 2024

4/10 Poor

Riley

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The front desk Check in person was awful. They were answering the phone instead of helping the line of people waiting to check in. Then once I finally went to check in the lady didn’t even ask any questions and didn’t see my reservation and charged me for a room I already paid for. I was also charged twice by their parking garage as well and had to call back to get refunded for both. Great location if you’re going to a concert but not great customer service.
Stayed 1 night in Jul 2024

6/10 Okay

Iveth

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
This is a perfect place to go to SAP events
Stayed 1 night in Jul 2024

10/10 Excellent

Victorino

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Was really close to the sap center and really clean and modern we really enjoyed
Stayed 1 night in Jul 2024

10/10 Excellent

Aurora

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I loved that the rooms didn’t have carpet! Very clean!
Stayed 1 night in Jul 2024