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DoubleTree by Hilton San Jose

4.0 star property

Photo gallery for DoubleTree by Hilton San Jose

Outdoor pool, pool umbrellas, pool loungers
Exterior
Lobby
View from room
Lobby

Reviews

7.0 out of 10
Good

Popular amenities

  • Pet-friendly
  • Housekeeping
  • Bar
  • Parking available

Explore the area

Map
2050 Gateway Pl, San Jose, CA, 95110
  • PayPal Park
    ‪5 min drive‬
  • SAP Center at San Jose
    ‪6 min drive‬
  • San Jose McEnery Convention Center
    ‪7 min drive‬
  • San Jose, CA (SJC-Norman Y. Mineta San Jose Intl.)
    ‪16 min walk‬

Room options

View all photos for Suite, 1 King Bed, Balcony (Gateway)

Premium bedding, in-room safe, desk, blackout curtains

Suite, 1 King Bed, Balcony (Gateway)

  • 42 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Club Suite, 1 King Bed, Accessible, Bathtub

Premium bedding, in-room safe, desk, blackout curtains

Club Suite, 1 King Bed, Accessible, Bathtub

  • 42 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (Mobility, Roll-In Shower)

Premium bedding, in-room safe, desk, blackout curtains

Room, 2 Queen Beds, Accessible (Mobility, Roll-In Shower)

  • 42 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Balcony, Pool View

Premium bedding, in-room safe, desk, blackout curtains

Room, 2 Queen Beds, Balcony, Pool View

  • 42 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Club Room, 1 King Bed, Accessible, Bathtub (Mobility)

Premium bedding, in-room safe, desk, blackout curtains

Club Room, 1 King Bed, Accessible, Bathtub (Mobility)

  • 42 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Balcony, Pool View

Premium bedding, in-room safe, desk, blackout curtains

Room, 1 King Bed, Balcony, Pool View

  • 42 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Suite, 1 King Bed, Balcony

Grand Suite, 1 King Bed, Balcony | Living area

Grand Suite, 1 King Bed, Balcony

  • 42 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Balcony

Premium bedding, in-room safe, desk, blackout curtains

Room, 1 King Bed, Balcony

  • 42 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub (Mobility)

Combined shower/bathtub, designer toiletries, hair dryer, towels

Room, 1 King Bed, Accessible, Bathtub (Mobility)

  • 42 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Balcony, Tower (Metro Tower)

Premium bedding, in-room safe, desk, blackout curtains

Room, 1 King Bed, Balcony, Tower (Metro Tower)

  • 42 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Tower (Metro Tower)

Premium bedding, in-room safe, desk, blackout curtains

Room, 2 Queen Beds, Tower (Metro Tower)

  • 41 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Roll-in Shower)

Bathroom shower

Room, 1 King Bed, Accessible (Roll-in Shower)

  • 42 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Balcony

Premium bedding, in-room safe, desk, blackout curtains

Room, 1 King Bed, Balcony

  • 42 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 1 King Bed

Club Room, 1 King Bed

Club Room, 1 King Bed

  • 42 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Bathtub (Mobility)

Room, 2 Queen Beds, Accessible, Bathtub (Mobility)

Room, 2 Queen Beds, Accessible, Bathtub (Mobility)

  • 41 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Club Room, 2 Queen Beds

Club Room, 2 Queen Beds

Club Room, 2 Queen Beds

  • 42 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room, 2 Queen Beds

Premium bedding, in-room safe, desk, blackout curtains

Superior Room, 2 Queen Beds

  • 42 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Daily buffet breakfast (USD 22.50 per person)

Holiday Inn San Jose - Silicon Valley by IHG

  • Pool
  • Free airport shuttle
  • Pet-friendly
  • Free WiFi
4.1 out of 5, Very good, (1001)
The price is AU$320
for 1 room
includes taxes & fees
8 Apr - 9 Apr
Holiday Inn San Jose - Silicon Valley by IHG

About the area

San Jose

With a stay at DoubleTree by Hilton San Jose in San Jose (Rosemary), you'll be a 5-minute drive from PayPal Park and 7 minutes from San Jose McEnery Convention Center. .This hotel is 5.9 mi (9.4 km) from Santana Row Shopping Center and 6.2 mi (10 km) from Levi's Stadium.

What's nearby

  • PayPal Park - 5 min drive - 5.3 km
  • SAP Center at San Jose - 6 min drive - 5.7 km
  • San Jose McEnery Convention Center - 7 min drive - 6.8 km
  • Santana Row Shopping Center - 8 min drive - 9.5 km
  • CSU San Jose State University - 8 min drive - 7.3 km

Getting around

  • San Jose College Park Station - 6 min drive
  • Karina Court Station - 12 min walk
  • Norman Y. Mineta San Jose Intl. Airport (SJC) - 3 min drive

Restaurants

  • ‪Casino M8trix - ‬6 min walk
  • ‪Chick-fil-A - ‬16 min walk
  • ‪Bay 101 - ‬19 min walk
  • ‪Starbucks - ‬5 min walk
  • ‪The Great American Bagel Bakery - ‬14 min walk

About this property

DoubleTree by Hilton San Jose

Hotel in San Jose with 3 restaurants and airport shuttle service
DoubleTree by Hilton San Jose offers 505 accommodations with iPod docking stations and video-game consoles. Rooms open to balconies. Beds feature premium bedding. A pillow menu is available. 37-inch flat-screen televisions come with cable channels. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers.

This San Jose hotel provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks, complimentary newspapers, and safes. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 505 guestrooms featuring iPod docking stations and flat-screen televisions. Rooms have private balconies. Cable programming and video-game consoles are provided for your entertainment, with wired and wireless internet access available for a surcharge. Private bathrooms with shower/tub combinations feature designer toiletries and hair dryers.
Take advantage of recreation opportunities including an outdoor pool and a 24-hour fitness center. This hotel also features complimentary wireless internet access, concierge services, and gift shops/newsstands.
Grab a bite to eat at one of the hotel's many dining establishments, which include 3 restaurants and a coffee shop/cafe. Wrap up your day with a drink at the bar/lounge. Full breakfasts are available daily from 7:00 AM to 11:00 AM for a fee.
Featured amenities include a business center, express check-in, and express check-out. Planning an event in San Jose? This hotel has 48000 square feet (4459 square meters) of space consisting of conference space and 10 meeting rooms. A roundtrip airport shuttle is complimentary at scheduled times.
Full breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.
DoubleTree by Hilton San Jose has 3 restaurants on site.

Languages

Chinese (Mandarin), English, German, Japanese, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 9.95 per night); wired internet (surcharge)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free return airport shuttle from 5:00 AM to 11:00 PM at scheduled times
  • Uncovered parking on site (USD 30 per night; includes in/out privileges)
  • Limited on-site parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 11:00 AM for a fee: USD 15 to 25 for adults and USD 15 to 21 for children
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Outdoor pool
  • Shopping
  • TV in common areas

Family friendly

  • Free cot
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 10 meeting rooms
  • 48,000 square feet of conference space
  • Business centre
  • Computer station

Outdoors

  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with cable channels
  • IPod dock
  • Video game console

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 5 AM
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per pet, per stay, plus a deposit of USD 75 per stay
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 75.00 per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately USD 15 to 25 for adults, and USD 15 to 21 for children
  • Fee for in-room wireless internet: USD 9.95 per night (rates may vary)
  • Fee for in-room wired internet: USD 9.95 per day (rates may vary)
  • Uncovered self parking fee: USD 30 per night (in/out privileges)
  • Pet deposit: USD 75 per stay
  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

DoubleTree Hilton Hotel San Jose
DoubleTree Hilton San Jose
DoubleTree San Jose
Hilton DoubleTree San Jose
San Jose DoubleTree
San Jose DoubleTree Hilton
San Jose Hilton
San Jose Hilton DoubleTree
Doubletree By Hilton San Jose Hotel San Jose
DoubleTree Hilton San Jose Hotel
Doubletree By Hilton Jose Jose
DoubleTree by Hilton San Jose Hotel
DoubleTree by Hilton San Jose San Jose
DoubleTree by Hilton San Jose Hotel San Jose

DoubleTree by Hilton San Jose Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 354 out of 1000 reviews
Rating 8 - Good. 188 out of 1000 reviews
Rating 6 - Okay. 169 out of 1000 reviews
Rating 4 - Poor. 139 out of 1000 reviews
Rating 2 - Terrible. 150 out of 1000 reviews

7.2/10

Cleanliness

7.6/10

Staff & service

7.0/10

Amenities

6.8/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

Deborah

Travelled with family
Liked: Amenities, property conditions & facilities
Staff is very friendly, one of the staff offered to take picture for me & my family by the Christmas tree… ❤️
Stayed 1 night in Dec 2024

10/10 Excellent

Patricia, CAPTAIN COOK

Liked: Cleanliness, staff & service, property conditions & facilities
Great, clean
Stayed 1 night in Dec 2024

4/10 Poor

Manuel

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
The beds were nice the rooms very old dirty and not clean rugs in hallways very used dirty and stained. Check in very late 4pm on the website it said complementary breakfast not true. Had to pay for parking $60 a day bathroom not very clean missing soaps no guides for the TV customer service not very friendly day and night shift house keeping very loud jacuzzi out of service
Stayed 1 night in Dec 2024

4/10 Poor

Terri

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Front desk staff was not friendly and somewhat rude. We were also charged a $56 for an early check in fee which when I called when booking, was not told about so we did not know until we arrived. The key card mechanism to our room door did not work. It would take many many times until we could get it open and it was not our fault, we know how to use the key card. I desperately needed my asthma inhaler at one time and we couldnt get in to get it until several tries. It was a bit frustrating.
Stayed 1 night in Dec 2024

2/10 Terrible

Luis

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
My wife had a surgery the next day at 4 am, the night before she was trying to shower and there was not hot water, I called the receptionist and nobody answer, i left the water running for 29 minutes and nothing, then I found out the drawing was clogged with lots of hair. The receptionist answer after 20 min and she told me she was going to send somebody right away. Almos one hour and nobody came. My wife didn’t shower a free her surgery because of that. They fix the water couple hours later but the clogged water still there, the next day it was a lot of noise (construction , repairs) inside the hotel, on my opinion I pay expensive for this hotel so my wife can be comfortable after her surgery but nothing of that happened.
Stayed 2 nights in Dec 2024

4/10 Poor

Virginia

Stayed 1 night in Dec 2024

4/10 Poor

Jerry

Stayed 1 night in Dec 2024

4/10 Poor

Adan

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Not the experience I Was expecting from a Hilton.
Stayed 3 nights in Dec 2024

10/10 Excellent

Scott

Travelled with group
Liked: Cleanliness, staff & service, room comfort
It’s nice to have a balcony. They should remodel the bathrooms and update the guest rooms.
Stayed 1 night in Dec 2024

4/10 Poor

WAI

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Everything’s inconvenient
Stayed 1 night in Dec 2024

2/10 Terrible

David

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We like the fact that it was close to the airport, but it was dirty and the staff didnt know what they were doing, nor did they know their own policies. The rooms were gross, the bed was uneven. I won't be staying there ever again.
Stayed 1 night in Dec 2024

10/10 Excellent

Paul

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Staff was extremely helpful and nice. Food at the bar was excellent.
Stayed 1 night in Nov 2024

8/10 Good

Betty

Stayed 1 night in Nov 2024

10/10 Excellent

Vicente

Business traveller
Liked: Staff & service, room comfort
The room smelled a little like it was vacated for a while but other than that it was great. It would have been nice to have an essence of cleansing.
Stayed 1 night in Dec 2024

2/10 Terrible

christopher

Stayed 1 night in Dec 2024

10/10 Excellent

Kim

Stayed 1 night in Dec 2024

8/10 Good

Stacy

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Not impressed
Our rooms shower did not have hot water. On checkout I told the front desk and all we got was 'okay, we'll look' not an offer for a discount or a partial refund because we couldnt shower. A little disappointed
Stayed 1 night in Dec 2024

10/10 Excellent

Jazmine

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the peacefulness
Stayed 1 night in Dec 2024

4/10 Poor

Kimberly

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Shuttle Service is not 24/7
Booked this hotel for their shuttle service to SJC. However this service doesn't begin until 5am, there were 20 people in the lobby at 4am trying to find a Lyft/Uber service because of this.
Stayed 1 night in Dec 2024

10/10 Excellent

Alyssa M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

8/10 Good

Luis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

8/10 Good

Van

Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Convenient
Stayed 1 night in Nov 2024

10/10 Excellent

Jeffrey

Liked: Cleanliness
Stayed 1 night in Dec 2024

8/10 Good

aaron

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Rubyna, North Vancouver

Liked: Staff & service
The location of this hotel was extremely useful for us. Close to the airport and close to the funeral home we needed to drive to. Service was good and rooms were very spacious. The hotel is dated and could use some serious updating. As mentioned, served our purposes.
Stayed 1 night in Dec 2024