DoubleTree by Hilton San Jose

4.0 star property
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for DoubleTree by Hilton San Jose

Outdoor pool, pool umbrellas, pool loungers
Exterior
Lobby
View from room
Lobby

Reviews

7.0 out of 10
Good

Popular amenities

  • Pool
  • Pet-friendly
  • Bar
  • Housekeeping
  • Parking available
  • Breakfast available

Explore the area

Map
2050 Gateway Pl, San Jose, CA, 95110
  • Casino M8trix
    ‪6 min walk‬
  • PayPal Park
    ‪5 min drive‬
  • San Pedro Square
    ‪6 min drive‬
  • San Jose, CA (SJC-Norman Y. Mineta San Jose Intl.)
    ‪16 min walk‬

Room options

Suite, 1 King Bed, Balcony (Gateway)

  • 42 sq m
  • Sleeps 4
  • 1 King Bed

Club Suite, 1 King Bed, Accessible, Bathtub

  • 42 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible (Mobility, Roll-In Shower)

  • 42 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Balcony, Pool View

  • 42 sq m
  • Sleeps 4
  • 2 Queen Beds

Club Room, 1 King Bed, Accessible, Bathtub (Mobility)

  • 42 sq m
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Balcony, Pool View

  • 42 sq m
  • Sleeps 3
  • 1 King Bed

Grand Suite, 1 King Bed, Balcony

  • 42 sq m
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Balcony

  • 42 sq m
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Accessible, Bathtub (Mobility)

  • 42 sq m
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Balcony, Tower (Metro Tower)

  • 42 sq m
  • Sleeps 3
  • 1 King Bed

Room, 2 Queen Beds, Tower (Metro Tower)

  • 41 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible (Roll-in Shower)

  • 42 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Balcony

  • 42 sq m
  • Sleeps 3
  • 1 King Bed

Club Room, 1 King Bed

  • 42 sq m
  • Sleeps 3
  • 1 King Bed

Room, 2 Queen Beds, Accessible, Bathtub (Mobility)

  • 41 sq m
  • Sleeps 4
  • 2 Queen Beds

Club Room, 2 Queen Beds

  • 42 sq m
  • Sleeps 4
  • 2 Queen Beds

Superior Room, 2 Queen Beds

  • 42 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

About the area

San Jose

With a stay at DoubleTree by Hilton San Jose in San Jose (Rosemary), you'll be within a 10-minute drive of SAP Center at San Jose and San Jose Convention Center. .This hotel is 10.8 mi (17.3 km) from Tesla Motors and 6.2 mi (10 km) from Levi's Stadium.

What's nearby

  • PayPal Park - 5 min drive
  • SAP Center at San Jose - 6 min drive
  • San Jose Convention Center - 7 min drive
  • Santana Row Shopping Center - 8 min drive
  • CSU San Jose State University - 8 min drive

Getting around

  • San Jose College Park Station - 6 min drive
  • Karina Court Station - 12 min walk
  • Norman Y. Mineta San Jose Intl. Airport (SJC) - 3 min drive

Restaurants

  • ‪Casino M8trix - ‬6 min walk
  • ‪Chick-fil-A - ‬16 min walk
  • ‪Bay 101 - ‬19 min walk
  • ‪Starbucks - ‬5 min walk
  • ‪The Great American Bagel Bakery - ‬14 min walk

About this property

DoubleTree by Hilton San Jose

San Jose hotel in Rosemary with 3 restaurants and airport shuttle service
DoubleTree by Hilton San Jose offers 505 accommodations with iPod docking stations and video-game consoles. Rooms open to balconies. Beds feature premium bedding. A pillow menu is available. 37-inch flat-screen televisions come with cable channels. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers.

This San Jose hotel provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks, complimentary newspapers, and safes. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 505 guestrooms featuring iPod docking stations and flat-screen televisions. Rooms have private balconies. Cable programming and video-game consoles are provided for your entertainment, with wired and wireless internet access available for a surcharge. Private bathrooms with shower/tub combinations feature designer toiletries and hair dryers.
Take advantage of recreation opportunities including an outdoor pool and a 24-hour fitness center. This hotel also features complimentary wireless internet access, concierge services, and gift shops/newsstands.
Grab a bite to eat at one of the hotel's many dining establishments, which include 3 restaurants and a coffee shop/cafe. Wrap up your day with a drink at the bar/lounge. Full breakfasts are available daily from 7:00 AM to 11:00 AM for a fee.
Featured amenities include a business center, express check-in, and express check-out. Planning an event in San Jose? This hotel has 48000 square feet (4459 square meters) of space consisting of conference space and 10 meeting rooms. A roundtrip airport shuttle is complimentary at scheduled times.
Full breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.
DoubleTree by Hilton San Jose has 3 restaurants on site.

Languages

Chinese (Mandarin), English, German, Japanese, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 9.95 per night), Wired Internet (surcharge)
  • Available in some public areas: Free WiFi

Parking and public transport

  • Uncovered self parking on site (USD 30 per night; includes in/out privileges)
  • Limited on-site parking
  • Wheelchair-accessible parking and van parking available
  • Free return airport shuttle from 5:00 AM to 11:00 PM
  • Airport shuttle at scheduled times

Food and drink

  • Full breakfast available for a fee daily 7:00 AM–11:00 AM: USD 15-25 for adults and USD 15-21 for children
  • 3 restaurants and 1 coffee shop/cafe
  • 1 bar

Things to do

  • 24-hour fitness centre
  • Outdoor pool
  • Shopping

Family friendly

  • Free cots/infant beds
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Front-desk safe
  • Gift shop/newsstand
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference space (48000 square feet)
  • Meeting rooms - 10

Outdoors

  • Pool sunloungers
  • Pool umbrellas

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • Fireplace in reception
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • 37-inch flat-screen TV
  • TV channels
  • iPod dock
  • Video game console

Food and drink

  • Coffee/tea maker

More

  • Connecting rooms available
  • Desk
  • Free newspapers
  • Iron/ironing board
  • Safe
  • Soundproofing

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 5 AM
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per pet, per stay, plus a deposit of USD 75 per stay
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 75.00 per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately USD 15 to 25 for adults, and USD 15 to 21 for children
  • Fee for in-room wireless internet: USD 9.95 per night (rates may vary)
  • Fee for in-room wired internet: USD 9.95 per day (rates may vary)
  • Uncovered self parking fee: USD 30 per night (in/out privileges)
  • Pet deposit: USD 75 per stay
  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

DoubleTree Hilton Hotel San Jose
DoubleTree Hilton San Jose
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Hilton DoubleTree San Jose
San Jose DoubleTree
San Jose DoubleTree Hilton
San Jose Hilton
San Jose Hilton DoubleTree
Doubletree By Hilton San Jose Hotel San Jose
DoubleTree Hilton San Jose Hotel
Doubletree By Hilton Jose Jose
DoubleTree by Hilton San Jose Hotel
DoubleTree by Hilton San Jose San Jose
DoubleTree by Hilton San Jose Hotel San Jose

DoubleTree by Hilton San Jose Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 349 out of 1002 reviews" "
Rating 8 - Good. 192 out of 1002 reviews" "
Rating 6 - Okay. 174 out of 1002 reviews" "
Rating 4 - Poor. 143 out of 1002 reviews" "
Rating 2 - Terrible. 144 out of 1002 reviews" "

7.4/10

Cleanliness

7.6/10

Staff & service

7.0/10

Amenities

6.8/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

8/10 Good

Scott

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location.
Stayed 1 night in Oct 2024

10/10 Excellent

KAROLE, VALLEJO

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property rooms were a little outdated, but it was in great condition and very clean. The staff were very helpful and friendly as well
Stayed 1 night in Oct 2024

2/10 Terrible

Stephanie

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
This hotel was old, dirty, and off-putting. I did not want my body or possessions to touch the floors. The carpets in the hallway were very dirty. The carpet in the room was dirty. It seemed as if the towels were leftover from a previous stay and not refreshed. I did not feel comfortable in this place at all. The only reason I stayed is because San Jose was highly booked while I was in town.
Stayed 2 nights in Oct 2024

10/10 Excellent

Alice

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and spacious hotel. Staff was friendly and room was quiet and comfortable. Chose it because it was close to the airport.
Stayed 1 night in Oct 2024

10/10 Excellent

Stephanie

Travelled with family
Liked: Cleanliness, staff & service, amenities
Nice hotel just the floor we were on was really out dated. For the price I can’t complain
Stayed 2 nights in Oct 2024

10/10 Excellent

Yoira

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 1 night in Oct 2024

6/10 Okay

Wael

Travelled with family
Needs renovation-old carpets with stains-I saw 2 forks in the hallways all 3 days I have been in Bathrooms are really old, need remodeling, stain in the wall, very loud AC The hotel does not offer complementary water, not even upon checking. They give you free cookie but a small water is 4$! Continental breakfast is overrated with very few options It is safe with parking (30$/night). Location is great however
Stayed 3 nights in Oct 2024

10/10 Excellent

Chevelle M

Stayed 1 night in Sep 2024

6/10 Okay

Genesis

Business traveller
Stayed 1 night in Jul 2024

6/10 Okay

Gerald Wayne

Stayed 1 night in Aug 2024

6/10 Okay

Neal

Business traveller
Liked: Cleanliness, staff & service, room comfort
Business trip
Staff was excellent! Bed was comfortable. The hotel shows its age.
Stayed 1 night in Sep 2024

6/10 Okay

NAIM

Stayed 4 nights in Oct 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Oct 2024

8/10 Good

Catherine

Travelled with family, Business traveller
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Good property for a quick stay. Room was not very clean. Bathroom floors were sticky, lots of stains on ceiling, and water bottles & trash under the beds.
Stayed 2 nights in Oct 2024

10/10 Excellent

Lorena

Stayed 1 night in Sep 2024

4/10 Poor

Kim, Walnut

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

2/10 Terrible

Indhira

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible or really bad
I was surprised because for the price and my experiences I expected more. The conditions of the hotel are terrible. I did not sleep all night because it was hot and the worst thing is that the carpet on the entire 4th floor where I was, was horrible, it smelled like urine.
Stayed 1 night in Oct 2024

10/10 Excellent

Stephen

Stayed 1 night in Sep 2024

8/10 Good

Dennise

Liked: Cleanliness, staff & service, property conditions & facilities
Have stayed here a couple times and it usually always quiet and everything is seamless from check in to check out.
Stayed 1 night in Sep 2024

10/10 Excellent

Valentin Mercado

Stayed 2 nights in Sep 2024

8/10 Good

Bonnie, Moretown

Stayed 1 night in Sep 2024

6/10 Okay

Curtis, Madison

Business traveller
This hotel is clean enough, but is in serious need of updating. Decor appears to not have changed since maybe the 90's. Carpet is old. My air conditioner really struggled to cool down my room at all. Bed was decent, but the TV was also quite old with minimal channels and a channel guide that was still listing the Olympics which was over for a couple months by the time I stayed here. The place just needs an overhaul.
Stayed 1 night in Sep 2024

4/10 Poor

Michelle

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
the room was dirty and the door handle was broken felt unsafe with my girls. the AC was so loud and you heard a rattling all night, i turned it off hoping noise would go away but it did not. the floors were dirty and smelled. took my girls to the pool and the all the chairs were stained and dirty.
Stayed 1 night in Sep 2024

8/10 Good

Lian ji

Stayed 3 nights in Sep 2024

6/10 Okay

Francesco

Disliked: Property conditions & facilities
The main lobby area is half decent but the rooms and hallways are outdated . No bar fridge in the room was told that you can rent one by the day. On the day I was leaving (5 am in the morning) had to have a cold shower (no hot water) This was on a Sunday. I had to get ice from a machine one floor above. Where the ice machine used to be (on my floor) there was a yellow pylon and the hook ups were still there. I asked an employee if it was months and he said more like years! The outdoor pool was not bad but the Hot Tub next to it had a sign that it was under repairs but all week i was there i did not see anyone working on it? The balcony was standing room only and the floor not the cleanest. The onsite parking was $30 US per day. The exist door on my end could use a little sweeping once in a while. Don't turn off AC as a stale musty odor sets in. The steak restaurant although it appeared on their main entrance sign outside and inside the lobby was apparently closed. I asked at the front desk and was told that it had gone out of business.When leaving i forgot my baseball cap so i called them at the front desk . they told me they had found the hat. I told them that my cousin who works in the area could pick it up for me. She went by the next day and they could not find it. I got an email from them telling me to go to a website where you have to sign up,file a claim and have it shipped? Could go on but I would not stay here again.
Stayed 6 nights in Sep 2024