Staff was great! We were 3 adults, two 4 year olds and an infant. I requested in advance and they had a pack-n-play and a room with a tub ready when we checked in. I booked this hotel because of the suite option so we had more room, the location close to activated we wanted to do, and that it came with breakfast. The breakfast was OK, not fantastic, but enough options. They had a omelet bar which was a nice touch (though the line was a little too long for me to wait with so many littles). The room was modern and clean. Housekeeping was also nice. The pool should have been a few degrees warmer as it was cold, even on a hot day. The 4 year olds (who don't care too much would shiver after a while) and needed breaks to warm up. I did not want to take my infant in on the second day when the weather was not as warm and the pool just a bit too cold. Other than that, the location to Happy Hallow and Children's museum was great, hotel nice, and staff friednly and accommodating.