No air conditioner, no mirror in or even close to bathroom, dirty floors, broken microwave, dangerous parking... staff kind but unable or willing to help in anyway. Apparently not one of our issues with the room could be improved!?!? AND the worst, when we went to check out 1 day early because of a medical crisis with a parent, despite hotels.com being willing to refund them the day, they stuck it to us and were unwilling to do so!!! We left a full day early and were stuck with the full bill.