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Tokyu Stay Shibuya

3.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Tokyu Stay Shibuya

Terrace/patio
Point of interest
Interior
Residential Family Room (3-4 persons), Non Smoking
Reception

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Breakfast available
  • 24/7 front desk
  • Laundry
  • Kitchen
  • Air conditioning
  • Free WiFi

Explore the area

Map
Shinsencho 8-14 Shibuya-ku, Tokyo, Tokyo-to, 150-0045
  • Love Hotel Hill
    7 min walk
  • うさぎ
    1 min walk
  • Shinsen Station
    3 min walk
  • Tokyo (HND-Haneda)
    49 min drive

Room options

View all photos for Residential Family Room (Bunk Beds,5-6 persons), Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Residential Family Room (Bunk Beds,5-6 persons), Non Smoking

  • 47 sq m
  • Sleeps 10
  • 2 Large Twin Bunk Beds and 2 Twin Sofa Beds

View all photos for Residential Family Room (Bunk Beds,2-4 persons), Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Residential Family Room (Bunk Beds,2-4 persons), Non Smoking

  • 47 sq m
  • Sleeps 8
  • 2 Large Twin Bunk Beds

View all photos for Superior Double Room (1 person), Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Superior Double Room (1 person), Non Smoking

  • 24 sq m
  • Sleeps 1
  • 1 Queen Bed

View all photos for Superior Double Room (2 persons), Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Superior Double Room (2 persons), Non Smoking

  • 24 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Residential Family Room (2 persons), Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Residential Family Room (2 persons), Non Smoking

  • 40 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Standard Double Room (2 persons), Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Standard Double Room (2 persons), Non Smoking

  • 20 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Twin Room (1 person), Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Deluxe Twin Room (1 person), Non Smoking

  • 30 sq m
  • Sleeps 1
  • 2 Twin Beds

View all photos for Superior Twin Room (1person), Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Superior Twin Room (1person), Non Smoking

  • 23 sq m
  • Sleeps 1
  • 2 Twin Beds

View all photos for Deluxe Twin Room (2 persons), Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Deluxe Twin Room (2 persons), Non Smoking

  • 30 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Superior Twin Room (2 persons), Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Superior Twin Room (2 persons), Non Smoking

  • 23 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Standard Double Room (1 Person), Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Standard Double Room (1 Person), Non Smoking

  • 20 sq m
  • Sleeps 1
  • 1 Queen Bed

View all photos for Residential Family Room (3-4 persons), Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Residential Family Room (3-4 persons), Non Smoking

  • 40 sq m
  • Sleeps 6
  • 2 Twin Beds and 2 Twin Sofa Beds

View all photos for Residential Family Room (Bunk Beds,1 person), Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Residential Family Room (Bunk Beds,1 person), Non Smoking

  • 47 sq m
  • Sleeps 1
  • 2 Large Twin Bunk Beds

View all photos for Residential Family Room (1 person), Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Residential Family Room (1 person), Non Smoking

  • 40 sq m
  • Sleeps 1
  • 2 Twin Beds

View all photos for Deluxe Twin Room (3 persons), Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Deluxe Twin Room (3 persons), Non Smoking

  • 30 sq m
  • Sleeps 5
  • 2 Twin Beds and 1 Twin Sofa Bed

Similar properties

Reception hall

Tokyu Stay Shibuya Shin-minamiguchi

Free WiFi
Air conditioning
Laundry
24/7 front desk
4.3 out of 5, Excellent, (1004)
The price is AU$319
for 1 room
includes taxes & fees
4 Jan - 5 Jan
Tokyu Stay Shibuya Shin-minamiguchi

About the area

Tokyo

With a stay at Tokyu Stay Shibuya in Tokyo (Shibuya), you'll be within a 5-minute drive of Shibuya Crossing and Mori Art Museum. .This hotel is 2.4 mi (3.9 km) from Shinjuku Gyoen National Garden and 3.1 mi (5 km) from Tokyo Tower.

What's nearby

  • Shibuya Crossing - 11 min walk
  • Yoyogi Park - 17 min walk
  • Tokyo Tower - 5 min drive
  • Shinjuku Gyoen National Garden - 5 min drive
  • Meiji Jingu Shrine - 7 min drive

Getting around

  • Shinsen Station - 3 min walk
  • Shibuya Station - 8 min walk
  • Narita Intl. Airport (NRT) - 82 min drive

Restaurants

  • ‪うさぎ - ‬1 min walk
  • ‪ターンテーブル - ‬1 min walk
  • ‪JOURNAL STANDARD relume - ‬1 min walk
  • ‪カリカリスパイス - ‬1 min walk
  • ‪スパイスガーデン 渋谷店 - ‬1 min walk

About this property

Tokyu Stay Shibuya

Hotel with a rooftop terrace, near Shibuya Crossing
Tokyu Stay Shibuya offers 126 accommodations with washers/dryers and safes. Accommodations at this 3-star hotel have kitchenettes with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations with deep soaking bathtubs, bathrobes, slippers, and bidets.

Guests can surf the web using the complimentary wired and wireless Internet access. LCD televisions are featured in guestrooms. Additionally, rooms include hair dryers and complimentary toiletries. Housekeeping is offered on request and irons/ironing boards can be requested.

Make yourself at home in one of the 126 guestrooms, featuring kitchenettes with refrigerators and stovetops. Complimentary wired and wireless internet access keeps you connected, and LCD televisions are provided for your entertainment. Private bathrooms with shower/tub combinations feature deep soaking bathtubs and complimentary toiletries. Conveniences include safes and desks, and housekeeping is provided on request.
Take in the views from a rooftop terrace and make use of amenities such as complimentary wireless internet access and a vending machine.
To-go breakfasts are available daily from 7 AM to 10:00 AM for a fee.
Featured amenities include complimentary wired internet access, a computer station, and dry cleaning/laundry services.
To-go breakfasts are available for a surcharge and are served each morning between 7 AM and 10:00 AM.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • No on-site parking available

Food and drink

  • To-go breakfast available for a fee daily 7 AM–10:00 AM: JPY 1320 per person

Family friendly

  • Kitchenette
  • Microwave
  • Fridge
  • Washer/dryer

Conveniences

  • Lift
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Dry-cleaning service
  • Housekeeping (on request)
  • Luggage storage
  • Multilingual staff

Business services

  • Computer station

Outdoors

  • Rooftop terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible (may have limits)

More

  • Designated smoking areas
  • Renovated entire property – August 2023

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Dressing gowns
  • Bidet
  • Deep-soaking bath
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • LCD TV

Food and drink

  • Cookware/dishes/utensils
  • Kitchenette
  • Microwave
  • Fridge
  • Stovetop

More

  • Desk
  • Iron/ironing board (on request)
  • Safe
  • Slippers
  • Washer and dryer

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2:00 AM
Contactless check-in available

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
Housekeeping service is provided weekly for stays of 7 nights or more. Additional housekeeping is available on request for a surcharge. Trash collection and towel and nightwear exchange are provided daily on request by placing a sign outside the room.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child per adult, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for to-go breakfast: approximately JPY 1320 per person
  • Housekeeping fee: JPY 1500

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Shibuya Stay
Shibuya Tokyu Stay
Tokyu Shibuya
Tokyu Stay
Tokyu Stay Hotel
Tokyu Stay Hotel Shibuya
Tokyu Stay Shibuya
Tokyu Stay Shibuya Tokyo
Tokyu Stay Shibuya Hotel Tokyo
Tokyu Stay Shibuya Hotel
Tokyu Stay Shibuya Hotel

Tokyu Stay Shibuya Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 526 out of 1000 reviews" "
Rating 8 - Good. 363 out of 1000 reviews" "
Rating 6 - Okay. 84 out of 1000 reviews" "
Rating 4 - Poor. 18 out of 1000 reviews" "
Rating 2 - Terrible. 9 out of 1000 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an amazing stay here with our 3 kids. Just a note that kids over 6 are counted as an adult and kids are “free” so this was helpful for our family of 5 as many hotels in Japan only Allow Maximum of 4. Amazing area, tons of great walkable dining, 12 minute walk to Shibuya crossing and safe! Albeit everywhere in Japan is safe. Rooms were so clean and comfortable. The hot plate was helpful to cook but they also had two markers downstairs for easy grab meals. Staff was super friendly and helpful.
Stayed 8 nights in Aug 2024

10/10 Excellent

Theresia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Staff is Amazing. They are very friendly and helpful. Great location. Nice amenities. Will be back for sure if there are opportunities.
Stayed 1 night in Sep 2024

10/10 Excellent

Teresa, Bella Vista

Stayed 2 nights in Aug 2024

8/10 Good

Cristy

Travelled with family and small children
The room we stayed at was very clean, had table and chairs, spacious enough to fit all 4 luggages, washer/dryer in the room was great. Location is away from all the crowd and there’s nearby stores/market/restaurants. Will recommend this for groups and Shibuya is very nice compare to Shinjuku and Harajuku.
Stayed 4 nights in Sep 2024

10/10 Excellent

Mahyar

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was great. I would stay here again.
Stayed 4 nights in Sep 2024

10/10 Excellent

Phuong-Linh

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet enough and walkable to Shibuya Scramble
Stayed 5 nights in Sep 2024

10/10 Excellent

Marites

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
First things first…make sure that you give the correct address of this hotel to the taxi driver. There is another Tokyu Stay Shibuya in the area. The main reason on why I booked this hotel was due to its proximity to the duo MUSIC EXCHANGE concert venue. It is about a 6 minute walk to the venue. Aside from this, the hotel is very conveniently located near the center if want to walk around to look for places to eat and shop. It is near a neighborhood area, which seems safe. There are many people walking too. It is clean and is a par to the US chain hotels that I am used to ($150/night type). I was very pleased with the washer/dryer inside the room, including the detergent. It is good for small loads. As for the train station, it is about a 10-minute walk. This is good when the sun is still not up, but when summer is in full bloom, you will be sweaty and tired when you reach the hotel or the train station. You can take a taxi to/from the hotel. It costed us about 1,100yen or USD8. Not bad. Overall…I will book to this hotel should I visit Shibuya again in the future.
Stayed 2 nights in Sep 2024

10/10 Excellent

Jen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Sep 2024

10/10 Excellent

Maritza

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the space and amenities that other hotels could not offer for the price! Will definitely consider staying again or recommending to others.
Stayed 7 nights in Aug 2024

10/10 Excellent

XUN

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel and I’m glad it have washing machine in the room which was really conveniently
Stayed 1 night in Aug 2024

10/10 Excellent

Gary

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
After arriving straight from the airport we were greeted by the two ladies in reception as if we were celebrities! It was such a lovely welcome to Tokyo. Room smallish as with most places in Tokyo but very well designed, very clean and modern and perfectly acceptable for two parents and teenager for 6 nights. When booking, my main concern had been the walking distance to the main parts of Shibuya, but I needn’t have worried. It was 10 to 15 minutes walk to the scramble crossing depending on your pace, some of it uphill, but it was a very nice walk initially along a characterful narrow winding street with many restaurants along it and then into a shopping mall attached to Shibuya station. We did that walk many times in our 6 day stay and it was never a problem and always an interesting stroll. The area around the hotel was very quiet and peaceful with a handy convenience store literally across the street. I would recommend this hotel to anybody. Also, look out for ‘A Happy Pancake’ near the back entrance to the mall. It’s on the third floor and hard to find but well worth it. Amazing Japanese fluffy pancakes !
Stayed 6 nights in Aug 2024

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable room in more quiet area
Returned to this hotel for stay in the shibuya area. Hotel looks fairly unassuming in what appears to be a residential area but that was part if the charm. Rooms are on the smaller side but layout for some of the rooms are very well thought out. The washer/dryer in unit is a definite plus. Staff is very friendly. Would return.
Stayed 3 nights in Aug 2024

10/10 Excellent

Hung Chun

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Janine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Aug 2024

10/10 Excellent

Verified traveller

Business traveller, Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Compact and Complete hotel near Shibuya
This Hotel is compact yet very complete. It has everything you need for a comfortable stay. It has a small electric stove and pot for cooking. It has a decent size fridge with freezer. It has a microwave, chopping board, knife, cutleries and more. The size of the room is decent for Tokyo standard. The lobby even offer free coffee. The best part is, it's only 10 minutes walk away from the main Shibuya centre. I'd definitely recommend this place if you were to stay in Tokyo!
Stayed 7 nights in Aug 2024

10/10 Excellent

Michael

Amazing staff, clean and amazing location
Stayed 6 nights in Aug 2024

10/10 Excellent

Robert

Stayed 8 nights in Jul 2024

8/10 Good

Myly Madeline

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Aug 2024

10/10 Excellent

Michael

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, close to Shibuya station making it easy to get around Tokyo. Have a washer/dryer in the room was extremely convenient as well
Stayed 7 nights in Aug 2024

10/10 Excellent

ANXIN

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is a very cost-effective option
Stayed 3 nights in Aug 2024

8/10 Good

Grace Pei Lin

Travelled with group
Liked: Cleanliness, staff & service, amenities
Front desk staff was nice and lobby lounge was well kept. However, room was very stuffy and had a loud AC. Not the most comfortable for a long trip, but will do for a short stay.
Stayed 4 nights in Aug 2024

10/10 Excellent

Bridget

Stayed 4 nights in Aug 2024

8/10 Good

Eric

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is good except of the breakfast. I suggest not to buy their breakfast package because you will get the same sandwich and Japanese food which is not so great.Besides from that everything is great!
Stayed 9 nights in Aug 2024

10/10 Excellent

V

Liked: Cleanliness, staff & service, property conditions & facilities
Love how friendly the staff are. Family friendly and the rooms were spacious and comfortable.
Stayed 3 nights in Aug 2024

10/10 Excellent

Kady

Stayed 3 nights in Jul 2024