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Tokyu Stay Shibuya

3.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Tokyu Stay Shibuya

Terrace/patio
In-room safe, desk, blackout curtains, iron/ironing board
Property entrance
Fridge, microwave, stovetop, cookware/dishes/utensils
Point of interest

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Breakfast available
    Breakfast available
  • 24/7 front desk
    24/7 front desk
  • Laundry
    Laundry
  • Kitchen
    Kitchen
  • Air conditioning
    Air conditioning
  • Free WiFi
    Free WiFi

Explore the area

Map
Shinsencho 8-14 Shibuya-ku, Tokyo, Tokyo-to, 150-0045
  • Love Hotel Hill
    7 min walk
  • Cerulean Tower
    7 min walk
  • Shibuya 109 Building
    8 min walk
  • Tokyo (HND-Haneda)
    49 min drive

Room options

View all photos for Residential Family Room (Bunk Beds,5-6 persons), Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Residential Family Room (Bunk Beds,5-6 persons), Non Smoking

  • 47 sq m
  • Sleeps 10
  • 2 Large Twin Bunk Beds and 2 Twin Sofa Beds

View all photos for Residential Family Room (Bunk Beds,2-4 persons), Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Residential Family Room (Bunk Beds,2-4 persons), Non Smoking

  • 47 sq m
  • Sleeps 8
  • 2 Large Twin Bunk Beds

View all photos for Superior Double Room (1 person), Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Superior Double Room (1 person), Non Smoking

  • 24 sq m
  • Sleeps 1
  • 1 Queen Bed

View all photos for Superior Double Room (2 persons), Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Superior Double Room (2 persons), Non Smoking

  • 24 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Residential Family Room (2 persons), Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Residential Family Room (2 persons), Non Smoking

  • 40 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Standard Double Room (2 persons), Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Standard Double Room (2 persons), Non Smoking

  • 20 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Twin Room (1 person), Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Deluxe Twin Room (1 person), Non Smoking

  • 30 sq m
  • Sleeps 1
  • 2 Twin Beds

View all photos for Superior Twin Room (1person), Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Superior Twin Room (1person), Non Smoking

  • 23 sq m
  • Sleeps 1
  • 2 Twin Beds

View all photos for Deluxe Twin Room (2 persons), Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Deluxe Twin Room (2 persons), Non Smoking

  • 30 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Superior Twin Room (2 persons), Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Superior Twin Room (2 persons), Non Smoking

  • 23 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Standard Double Room (1 Person), Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Standard Double Room (1 Person), Non Smoking

  • 20 sq m
  • Sleeps 1
  • 1 Queen Bed

View all photos for Residential Family Room (3-4 persons), Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Residential Family Room (3-4 persons), Non Smoking

  • 40 sq m
  • Sleeps 6
  • 2 Twin Beds and 2 Twin Sofa Beds

View all photos for Residential Family Room (Bunk Beds,1 person), Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Residential Family Room (Bunk Beds,1 person), Non Smoking

  • 47 sq m
  • Sleeps 1
  • 2 Large Twin Bunk Beds

View all photos for Residential Family Room (1 person), Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Residential Family Room (1 person), Non Smoking

  • 40 sq m
  • Sleeps 1
  • 2 Twin Beds

View all photos for Deluxe Twin Room (3 persons), Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Deluxe Twin Room (3 persons), Non Smoking

  • 30 sq m
  • Sleeps 5
  • 2 Twin Beds and 1 Twin Sofa Bed

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About the area

Tokyo

With a stay at Tokyu Stay Shibuya in Tokyo (Shibuya), you'll be within a 5-minute drive of Shibuya Crossing and Mori Art Museum. .This hotel is 2.4 mi (3.9 km) from Shinjuku Gyoen National Garden and 3.1 mi (5 km) from Tokyo Tower.

What's nearby

  • Cerulean Tower - 7 min walk - 0.6 km
  • Shibuya Crossing - 11 min walk - 0.9 km
  • Tokyo Anime Center - 13 min walk - 1.1 km
  • Tokyo Tower - 5 min drive - 5.1 km
  • Shinjuku Gyoen National Garden - 5 min drive - 4.0 km

Getting around

  • Shinsen Station - 3 min walk
  • Shibuya Station - 8 min walk
  • Narita Intl. Airport (NRT) - 82 min drive

Restaurants

  • ‪うさぎ - ‬1 min walk
  • ‪ターンテーブル - ‬1 min walk
  • ‪JOURNAL STANDARD relume - ‬1 min walk
  • ‪カリカリスパイス - ‬1 min walk
  • ‪スパイスガーデン 渋谷店 - ‬1 min walk

About this property

Tokyu Stay Shibuya

Hotel with a rooftop terrace, near Shibuya Crossing
Tokyu Stay Shibuya offers 126 accommodations with washers/dryers and safes. Accommodations at this 3-star hotel have kitchenettes with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations with deep soaking bathtubs, bathrobes, slippers, and bidets.

Guests can surf the web using the complimentary wired and wireless Internet access. LCD televisions are featured in guestrooms. Additionally, rooms include hair dryers and complimentary toiletries. Housekeeping is offered on request and irons/ironing boards can be requested.

Make yourself at home in one of the 126 guestrooms, featuring kitchenettes with refrigerators and stovetops. Complimentary wired and wireless internet access keeps you connected, and LCD televisions are provided for your entertainment. Private bathrooms with shower/tub combinations feature deep soaking bathtubs and complimentary toiletries. Conveniences include safes and desks, and housekeeping is provided on request.
Take in the views from a rooftop terrace and make use of amenities such as complimentary wireless internet access and a vending machine.
To-go breakfasts are available daily from 7 AM to 10:00 AM for a fee.
Featured amenities include complimentary wired internet access, a computer station, and dry cleaning/laundry services.
To-go breakfasts are available for a surcharge and are served each morning between 7 AM and 10:00 AM.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • No on-site parking available

Food and drink

  • To-go breakfast available for a fee daily 7 AM–10:00 AM: JPY 1320 per person

Family friendly

  • Kitchenette
  • Microwave
  • Fridge
  • Washer/dryer

Conveniences

  • Lift
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Dry-cleaning service
  • Housekeeping (on request)
  • Luggage storage
  • Multilingual staff

Business services

  • Computer station

Outdoors

  • Rooftop terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible (may have limits)

More

  • Designated smoking areas
  • Renovated entire property – August 2023

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Dressing gowns
  • Bidet
  • Deep-soaking bath
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • LCD TV

Food and drink

  • Cookware/dishes/utensils
  • Kitchenette
  • Microwave
  • Fridge
  • Stovetop

More

  • Desk
  • Iron/ironing board (on request)
  • Safe
  • Slippers
  • Washer and dryer

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2:00 AM
Contactless check-in available

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
Housekeeping service is provided weekly for stays of 7 nights or more. Additional housekeeping is available on request for a surcharge. Trash collection and towel and nightwear exchange are provided daily on request by placing a sign outside the room.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child per adult, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.
  • A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.

We have included all charges provided to us by the property.

Optional extras

  • Fee for to-go breakfast: approximately JPY 1320 per person
  • Housekeeping fee: JPY 1500

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Shibuya Stay
Shibuya Tokyu Stay
Tokyu Shibuya
Tokyu Stay
Tokyu Stay Hotel
Tokyu Stay Hotel Shibuya
Tokyu Stay Shibuya
Tokyu Stay Shibuya Tokyo
Tokyu Stay Shibuya Hotel Tokyo
Tokyu Stay Shibuya Hotel
Tokyu Stay Shibuya Hotel

Tokyu Stay Shibuya Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 527 out of 1001 reviews" "
Rating 8 - Good. 363 out of 1001 reviews" "
Rating 6 - Okay. 84 out of 1001 reviews" "
Rating 4 - Poor. 18 out of 1001 reviews" "
Rating 2 - Terrible. 9 out of 1001 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Michael

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, close to Shibuya station making it easy to get around Tokyo. Have a washer/dryer in the room was extremely convenient as well
Stayed 7 nights in Aug 2024

10/10 Excellent

ANXIN

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is a very cost-effective option
Stayed 3 nights in Aug 2024

8/10 Good

Grace Pei Lin

Travelled with group
Liked: Cleanliness, staff & service, amenities
Front desk staff was nice and lobby lounge was well kept. However, room was very stuffy and had a loud AC. Not the most comfortable for a long trip, but will do for a short stay.
Stayed 4 nights in Aug 2024

10/10 Excellent

Bridget

Stayed 4 nights in Aug 2024

8/10 Good

Eric

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is good except of the breakfast. I suggest not to buy their breakfast package because you will get the same sandwich and Japanese food which is not so great.Besides from that everything is great!
Stayed 9 nights in Aug 2024

10/10 Excellent

V

Liked: Cleanliness, staff & service, property conditions & facilities
Love how friendly the staff are. Family friendly and the rooms were spacious and comfortable.
Stayed 3 nights in Aug 2024

10/10 Excellent

Kady

Stayed 3 nights in Jul 2024

10/10 Excellent

Chi-hong

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed the stayed! Lovely helpful and friendly staff. Room was a bit small for 3 ppl but I guess that’s expected in centre of Tokyo. Kitchen had everything we need and Scramble crossing is only a 12min walk from the hotel. Allowed us to leave luggage after checkout whilst we venture out for the last day.
Stayed 3 nights in Aug 2024

10/10 Excellent

Masatsugu

Business traveller
Liked: Cleanliness, property conditions & facilities
Spacious for japan
Stayed 11 nights in Jul 2024

10/10 Excellent

Cuong

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly and helpful staff !
Stayed 5 nights in Jul 2024

10/10 Excellent

jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jul 2024

10/10 Excellent

Diego

Stayed 3 nights in Jul 2024

10/10 Excellent

Sabrina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2024

10/10 Excellent

Gladys

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close proximity to Shibuya station (approximately 6 min walk), restaurants, and convenance stores. About a 15-20 min walk to shopping centers.
Stayed 4 nights in Jul 2024

10/10 Excellent

Kenneth, Oceanside

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jun 2024

8/10 Good

Ka Kui

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Close to metro
Stayed 6 nights in Jul 2024

8/10 Good

Qinghua

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the room is nice with a small kitchen and laundry machines. there is a grocery store just across the street. Convenient and nice to cook my own meal during travel. There is a street with small restaurants very close by. And lots of shopping malls are in walking distance. but it is a little bit far from the train station, ok if you walk without heavy luggage.
Stayed 2 nights in Jul 2024

10/10 Excellent

Angela

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our spacious studio like apt room. Was a great space to enjoy Tokyo from, conveniently located so we could walk toany dining and grocery options.
Stayed 6 nights in Jul 2024

8/10 Good

Kusum

Stayed 1 night in Jul 2024

10/10 Excellent

SHARMAN

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property and lovely neighborhood within easy walking distance of Shibuya scramble. So nice having laundry in room. Would stay here again!
Stayed 4 nights in Jul 2024

10/10 Excellent

Abigail

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay here. The location is super close to the heart of Shibuya while still being a bit tucked away from the crowds. The hotel had great amenities and were always quick to accommodate anything needed. The staff spoke great English. I’d definitely recommend this hotel to anyone visiting Tokyo and I hope to be back soon.
Stayed 4 nights in Jul 2024

10/10 Excellent

omari

Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic
Stayed 9 nights in Jun 2024

10/10 Excellent

April

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the staff and the hotel!!!!
Stayed 3 nights in Jun 2024

10/10 Excellent

Devang

Stayed 4 nights in Jul 2024

8/10 Good

Damian

Travelled with partner
Liked: Cleanliness, staff & service
We have a problem with our microwave in our room was not working as the power was cutting off so we couldn’t heat up our breakfast.
Stayed 3 nights in Jun 2024