First, this hotel DOES NOT take cash for anything.
Everything is "3rd party."
The vending machine didn't work for a little girl, she was told get the number off the machine and call them for a refund. There is an area with snacks, if you buy something that requires a fork or spoon you have to go to the restaurant and ask for one and they aren't always open. No mention of parking fees until you get there, then they must be paid thru a 3rd party service by scanning a code to your phone. Cars will be towed if the paper card isn't hanging from the mirror.
We were told if we wanted "full service" to our room, we had to ask at the desk. Otherwise we would just be provided clean towels. The dirty towels were taken from the room but NO clean towels were provided. We had to get them from the desk. We weren't the only ones doing that either!
This is an old building. The upkeep is fair at best. Light switches in odd places, poor lighting all around. NO charging ports so make sure you take a plug in if you stay here.
Asked for directions to Disney parking and the young man at the desk the night before our Disney visit said he didn't know how to get there. Offered us a walking map of several blocks to the Disney shuttle. The next morning we were given accurate directions by the lady at the desk, It was not the kind of place you'd expect from a Holiday Inn, definitely needs updating, better cleaning, more informed staff at all hours. Stay somewhere else.