We initially encountered an issue with our first room, which had an unpleasant odour of sewerage. However, the staff were incredibly friendly and helpful in resolving the situation, promptly relocating us and offering a complimentary upgrade to a 1-bedroom apartment instead of the 1-bedroom studio we had booked. The apartment was significantly more spacious and comfortable, and I would highly recommend opting for the 1-bedroom apartment over the studio for the extra room.
The only minor downside was the slow lift, as only one was available, which could be an inconvenience during peak times. However, the location was excellent, with plenty of shopping and dining options nearby, and just a short walk to the Gabba busway, making transport to the city and other areas very convenient. Additionally, the underground secure parking was a great feature for added peace of mind.
Overall, we appreciated the great customer service and enjoyed our stay!