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Hotel great stay for the night. Arrived late but no problems getting checked in. The two members of staff I met were lovely upon check in and check out. The lady at check out gave me perfect directions to the tram. Hotel room was great, nothing more I needed. Bed comfortable and got a lovely nights sleep. Bathroom clean and no problems. One of the mugs had a stain on it but there was another so no issue with it The only other thing that could be improved to make it better would just be the windows. They just need cleaned. Double glazed the inside window was very clean but the outside one was very hard to see out of. Didn’t affect my overall rating The corridors were a bit run down looking but rooms totally fine Thanks for a great stay

Room was clean and nice and warm as we stayed in November service was good ,staff was very friendly. Tha bar was nice to sit in big tv screen. Would definitely stay there again

Beautiful hotel, room was spacious and spotless.

was good experiece

Clean Environment, Spacious, Conducive. Friendly staff. Nice location. We enjoyed the Breakfast.We will visit Soon.

Because of my wife being unwell, we spent much more time in the hotel room than intended. What a good job that this was one of the best rooms we have stayed in, half the price of London rooms for double the size. We were aware of the announcements from Lime Street station, but given we were on the 5th floor, it was back ground noise. All the staff we had direct contact with were excellent and couldn't be more helpful. The breakfast was OK (we didn't have cooked, so can't comment on it). I also ate in the attached bar which was pub food well done.