Book Westgate Resorts Gatlinburg accommodation from AU$103

GREAT location, friendly service, clean and comfortable rooms. The indoor pool is really a hidden gem at this hotel! Best indoor pool I think I've ever seen. My kids LOVE to swim, so we always try to stay at a place with an indoor pool, but the vast majority of them are just your average square pool in a room. This pool has a waterfall, a little "grotto" to swim around, and the hot tub is up on a platform in a "rock" formation. Front desk staff was very friendly. We did not try the restaurant. Bathrooms were sparkling clean, which is a must for me. My only complaint, and I know this may sound petty, but I had to find something to complain about - the sink in the room was this seashell shape and it's totally flat on the bottom. So when you're brushing your teeth or doing anything in the sink, the toothpaste/whatever doesn't go down the drain. It just kindof languishes in the sink. I hate that. The location cannot be beat. Less than 1 mile from the main "strip," and the Log Cabin pancake house is a 5-minute walk away, if that's your thing. I'm so glad I found this little hotel and can't wait to go back!

It is easily walkable to the main street in Gatlinburg and to the shops that are located there. There is also a very nice local park within 100 yards or so of the hotel. That park gave us a nice place to walk our dogs. Of course, we picked up after them. The hotel is pet friendly.

Mgr helped me get things sorted out and Went Above and Beyond as Expedia Dropped the Ball and Did Not send the hotel my confirmation # and itinerary for the continued stay here thru Sunday . Expedia Customer Service Rep was able to get things sorted out after another hour on the phone . Expedia Gets 1 Star and everyone else gets 5 stars . Typical Corporate Dissatisfaction Again ! Thank You ! Peter

Would recommend to others

Indoor and outdoor heated pool, in room jacuzzi tub and fireplace

Perfect location great staff.