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Melbourne Southbank Platinum Tower Apartment

3.5 star property

Photo gallery for Melbourne Southbank Platinum Tower Apartment

Indoor pool
Front of property
Family Apartment, 3 Bedrooms, Ocean View | Living area
Lobby
Apartment, 2 Bedrooms, City View | Living area

Reviews

6.8 out of 10

Popular amenities

  • Pool
  • Kitchen
  • Washing machine
  • Dryer
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View map
45 Clarke Street, Southbank, VIC, 3006
  • Place, Melbourne Convention and Exhibition Centre
    ‪5 min walk‬
  • Place, Crown Casino
    ‪7 min walk‬
  • Place, SEA LIFE Melbourne
    ‪10 min walk‬
  • Airport, Melbourne, VIC (MEL-Tullamarine)
    ‪25 min drive‬

Room options

View all photos for Apartment, 2 Bedrooms, City View

Apartment, 2 Bedrooms, City View

Apartment, 2 Bedrooms, City View

  • City view
  • 70 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 Queen Beds

View all photos for Family Apartment, 3 Bedrooms, Ocean View

Family Apartment, 3 Bedrooms, Ocean View

Family Apartment, 3 Bedrooms, Ocean View

  • Ocean view
  • 105 sq m
  • 3 bedrooms
  • Sleeps 6
  • 2 Queen Beds and 2 Large Single Beds

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Southbank Platinum Tower Apartment
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  • Kitchen
  • Washing machine
  • Free Wi-Fi
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Southbank Platinum Tower Apartment

About the area

Melbourne

A stay at Melbourne Southbank Platinum Tower Apartment places you in the heart of Melbourne, within a 15-minute walk of Crown Casino and Melbourne Convention and Exhibition Centre. .This apartment is 1.2 mi (1.9 km) from Marvel Stadium and 1.4 mi (2.2 km) from Melbourne Central.
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What's nearby

  • Melbourne Convention and Exhibition Centre - 5 min walk - 0.5 km
  • Crown Casino - 7 min walk - 0.6 km
  • Southbank Promenade - 10 min walk - 0.9 km
  • SEA LIFE Melbourne - 10 min walk - 0.9 km
  • Flinders Lane - 12 min walk - 1.0 km

Getting around

  • Flagstaff Station - 3 min drive
  • Southern Cross Station - 17 min walk
  • Melbourne Airport (MEL) - 24 min drive

Restaurants

  • ‪Velvet Bar - ‬7 min walk
  • ‪Baci - ‬7 min walk
  • ‪McDonald's - ‬3 min walk
  • ‪McDonald's - ‬5 min walk
  • ‪O3 - ‬4 min walk

About this property

Melbourne Southbank Platinum Tower Apartment

Melbourne Southbank Platinum Tower Apartment offers 4 air-conditioned accommodations with fireplaces and washers/dryers. Rooms open to balconies. Accommodations offer separate sitting areas and include desks. Beds feature premium bedding. Accommodations at this 3.5-star apartment have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include showers with rainfall showerheads, slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. 55-inch flat-screen televisions come with cable channels. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided once per stay.

Recreational amenities at the apartment include an indoor pool and a fitness center.
Make yourself at home in one of the 4 air-conditioned rooms featuring fireplaces and flat-screen televisions. Rooms have private balconies. Kitchens are outfitted with full-sized refrigerators/freezers, ovens, and stovetops. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment.
Enjoy recreational amenities such as an indoor pool and a fitness center.
Take advantage of the apartment's room service.
Featured amenities include express check-in, express check-out, and laundry facilities. Limited parking is available onsite.
Room service is available.

Property amenities

Pool/Spa

  • Indoor pool

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Limited on-site parking

Family friendly

  • Children stay free (see details)

Kitchen

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Full-sized refrigerator/freezer
  • Hob
  • Microwave
  • Oven

Dining

  • Room service

Bedrooms

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Living spaces

  • Fireplace
  • Living room
  • Separate dining area
  • Separate sitting area

Entertainment

  • 55-inch flat-screen TV with cable channels

Outdoor areas

  • Balcony

Laundry

  • Laundry facilities
  • Washer/dryer

Work spaces

  • Desk

Comfort

  • Air conditioning

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • In-room accessibility
  • Lift
  • Smoke-free property

Services and conveniences

  • Housekeeping available once per stay
  • Iron/ironing board

Location highlights

  • In a business district
  • In the city centre
  • Near a train station

Things to do

  • Gym

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
  • Fire extinguisher

General

  • 4 units

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 11:00 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Express check-out available

Special check-in instructions

There is no front desk at this property
Guests planning to arrive outside of normal check-in hours will receive an email with special check-in instructions and key retrieval information; your host will greet you
Information provided by the property may be translated using automated translation tools

Access methods

Host will greet you, key retrieval

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Long-term renters welcome
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher

Property is also known as

Melbourne Southbank Platinum Tower Apartment
Platinum Tower Apartment
Melbourne Southbank Platinum Tower
Melbourne bank Platinum Tower
Melbourne Southbank Platinum Tower Apartment Apartment
Melbourne Southbank Platinum Tower Apartment Southbank

Melbourne Southbank Platinum Tower Apartment Reviews

Reviews

6.8
Rating 10 - Excellent. 5 out of 21 reviews
Rating 8 - Good. 5 out of 21 reviews
Rating 6 - Okay. 6 out of 21 reviews
Rating 4 - Poor. 3 out of 21 reviews
Rating 2 - Terrible. 2 out of 21 reviews

6.4/10

Cleanliness

6.6/10

Staff & service

8.8/10

Amenities

7.4/10

Property conditions & facilities

Reviews

8/10 Good

S

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Great location, easy to communicate and make arrangements with. Amazing views from the apartment. The bathrooms; shower in particular just need a really good clean.
Stayed 1 night in Jan 2020

6/10 Okay

Robyn

Travelled with group
Liked: Room comfort
Disliked: Cleanliness
Stayed 2 nights in Jan 2020

4/10 Poor

Verified traveller

Travelled with family and small children
Disliked: Cleanliness, property conditions & facilities
The place was dirty, there were dirty dishes in the dishwasher and it smelt, mold in the showers, food and wrappers under the beds, a kitchen door was broken, no toaster, pan in the drawer still had food on it. It was disgusting and over priced, i would never stay there again.
Stayed 2 nights in Jan 2020

6/10 Okay

Verified traveller

Liked: Cleanliness, amenities
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was easy and the property was exactly ass described with amazing views and plenty of room for all of us.
Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jul 2019

10/10 Excellent

J, Melbourne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value for money, good location. Very clean and tidy.
Stayed 1 night in Jul 2019

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service
Would not recommend this property at all. Was sent an email with an allocated car park only to get all the way up to the car park and there was another car parked there, when I messaged about this all they said was sorry you don’t have a car park tonight you’ll have to go across to crown and pay to park! Was dirty like it hadn’t been cleaned, someone else’s jocks and socks and sunscreen were on the balcony. The fridge was dirty and in the morning a strange man let himself into the room. Will never stay here again and wouldn’t recommend it to anyone
Stayed 1 night in Feb 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2018

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
The only thing I liked was the pool with a view The state of our appartment was atrocious. I’ve never stayed in anything like it. I sent a msg to the person to come and clean it properly while we were away for the day and he turned up at 3pm. NOT GOOD ENOUGH!!!!!!!!! Of course we would be back in the room at that time having a rest. I paid cash and he didn’t give me a receipt so I sent him my email address and after the second day I requested a receipt and I got it. Just my proof I know I paid. WOWSERS.....don’t book room 1008. Very disgusting
Stayed 2 nights in Dec 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved the view and the pool. Brilliant. Excellent prompt communication with owners.
Stayed 1 night in Oct 2018

8/10 Good

Steph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location

Hotel room was clean and lots of room for 4 guests. We all had a great time and fantastic location
Stayed 1 night in Sep 2018

6/10 Okay

Verified traveller

Disliked: Cleanliness
Stayed 2 nights in Jul 2018

6/10 Okay

Andrea, Phoenix

Liked: Staff & service, property conditions & facilities, room comfort
The view was beautiful and has an amazing patio. The apartment smells like old smokers and there was blood all over the bathroom door and the table hadn't been wiped in a long time as it was covered in sticky stuff. Also the wifi isn't even usable its so slow. For an apartment in a metropolitan city I feel like this is unacceptable as my husband couldn't even open his email to do any work.
Stayed 2 nights in Jul 2018

2/10 Terrible

hayley, melboune

Disliked: Staff & service

Worst experience booking accommodation ever.

Communication for this property was horrible. We were told to let owner know when we were 30 minutes away. We rang and let them know. They were 40 minutes late meeting us. The man who met us we could not understand him and he gave us no instructions for anything. Everything about this experience was terrible. The room was decent but the owners need to step it up massively. So not professional.
Stayed 1 night in Jun 2018

6/10 Okay

Cam

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Very spacious apartment, beautifully presented. Communication with owner the day before check in was good, we weren’t aware that there was no reception at the hotel, which was confusing. We had to ring a number before we arrived to arrange to meet someone with a key and to pay, which was very average. We were not given much information about the property or parking and between the 4 of us we were only allowed 1 key. This apartment is so well positioned and looked after with a great view and access to the city, but the way bookings and check in in particular are looked after is quite poor. The guy who checked us in was more interested in talking to someone on his phone than welcoming us and letting us know what was going on.
Stayed 1 night in Jun 2018

6/10 Okay

Verified traveller

Disliked: Staff & service

One night stay

We booked through Wotif.com. A guy sent me a text asking what time we would be checking in. I said 2pm. We had to park across the road at crown casino. When we arrived the was a note at the desk saying this is not a hotel we can't check you in. The guy who text me rocked up at 230pm. Barely spoke a word of English and said follow me. We went up to room 2005 with him. He showed us how to lock the door as it was broken. The sheets smelt like BO. The pool area on the top floor has an amazing view but the pool was a little cool so we went in the spa. The unit had Netflix which was a win but if the sheets were washed then maybe consider a new washing powder as they smelt dirty.
Stayed 1 night in Mar 2018

10/10 Excellent

Bronwyn, Melbourne

Liked: Cleanliness, property conditions & facilities, room comfort

Great hotel In the cbd

Took forever to get checked in.. The staff at the desk were terrible. But not associated with the accommodation. Confusing who's in charge and what to do but great overall.. Views were amazing. Gym and pool are incredible. And can see the crown fireball display from the room. Really happy with our experience through wotif it was just the staff at the reception desk of the building that let the stay down. We will be back (and prepared) There's only one car park per room (even if it's a two bedroom apartment) but crown was just across the road and capped at $20.00 so was easy enough. Thanks for having us.
Stayed 1 night in Mar 2018

8/10 Good

Verified traveller

Disliked: Cleanliness

Nice pool

Was ok for a room for the night when we weren't really there. Bit dirty and marks all over the wall. No bath mats for shower or tea towels on the kitchen to dry a few dishes.
Stayed 1 night in Mar 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities

Nice Hotel. Lovely view. Beautiful Swimming pool.

Lovely time with friends. Spent time relaxing and enjoying the view.
Stayed 1 night in Feb 2018

4/10 Poor

Mick, Merimbula NSW

Disliked: Staff & service, property conditions & facilities

Shambles

Booked through wotif. Had no idea we were not not going to be able to check in at the accommodation. Received a text asking when we were arriving which seemed nice. Said 5pm. We arrived a little earlier and had no idea who we should be contacting. Eventually received a response at 5.22 from the text we had sent earlier in the day. Someone turned up around 5.50 with no introduction or apology. We missed the first part of an important business meeting The bathroom smelt and the shower water smelt also like bore water. The towels had that smell as though they had been left wet for a week Overall it was all very unprofessional
Stayed 1 night in Feb 2018