Shadow Play by Peppers

4.5 star property

Photo gallery for Shadow Play by Peppers

Shower, rainfall showerhead, free toiletries, hair dryer
Exterior
Exterior
Outdoor pool, pool loungers
Desk, laptop workspace, soundproofing, iron/ironing board

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • 24/7 front desk
  • Breakfast available
  • Room service
  • Pool
  • Washer

Explore the area

Map
308 – 320 City Road, Southbank, VIC, 3006
  • Crown Casino
    ‪5 min walk‬
  • Melbourne Convention and Exhibition Centre
    ‪7 min walk‬
  • Melbourne Central
    ‪3 min drive‬
  • Melbourne, VIC (MEL-Tullamarine)
    ‪25 min drive‬

Room options

Two Bedroom Corner Deluxe

  • 63 sq m
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 4
  • 2 Queen Beds OR 1 Queen Bed and 2 Twin Beds

One Bedroom Deluxe

  • 48 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 2
  • 1 Queen Bed

Deluxe Apartment, 1 Bedroom (Weekly Housekeeping)

  • 50 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 2
  • 1 Queen Bed

Penthouse, 3 Bedrooms

  • 3 bedrooms
  • 1 bathroom
  • City view
  • Sleeps 6
  • 2 Queen Beds and 1 King Bed OR 6 Twin Beds

Penthouse, 3 Bedrooms (Weekly Housekeeping)

  • 3 bedrooms
  • 1 bathroom
  • City view
  • Sleeps 6
  • 2 Queen Beds and 1 King Bed OR 6 Twin Beds

Two Bedroom Deluxe Apartment (Weekly Housekeeping)

  • 58 sq m
  • 2 bedrooms
  • 1 bathroom
  • Sleeps 4
  • 2 Queen Beds OR 2 Twin Beds and 1 Queen Bed

Two Bedroom 2 Bathroom Deluxe

  • 59 sq m
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 4
  • 2 Queen Beds OR 1 Queen Bed and 2 Twin Beds

Two Bedroom Deluxe

  • 58 sq m
  • 2 bedrooms
  • 1 bathroom
  • Sleeps 4
  • 2 Queen Beds OR 1 Queen Bed and 2 Twin Beds

Two Bedroom Corner Deluxe Apartment (Weekly Housekeeping)

  • 63 sq m
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 4
  • 2 Queen Beds OR 2 Twin Beds and 1 Queen Bed

Two Bedroom Two Bathroom Deluxe Apartment (Weekly Housekeeping)

  • 61 sq m
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 4
  • 2 Queen Beds OR 2 Twin Beds and 1 Queen Bed

Similar properties

About the area

Melbourne

A stay at Shadow Play by Peppers places you in the heart of Melbourne, within a 15-minute walk of Crown Casino and Melbourne Convention and Exhibition Centre. .This luxury aparthotel is 0.7 mi (1.1 km) from Collins Street and 0.6 mi (0.9 km) from SEA LIFE Melbourne.

What's nearby

  • Crown Casino - 5 min walk - 0.5 km
  • Melbourne Convention and Exhibition Centre - 7 min walk - 0.7 km
  • Collins Street - 13 min walk - 1.2 km
  • Marvel Stadium - 2 min drive - 1.9 km
  • Melbourne Central - 3 min drive - 2.3 km

Getting around

  • Flagstaff Station - 3 min drive
  • Southern Cross Station - 16 min walk
  • Melbourne, VIC (MEB-Essendon) - 21 min drive

Restaurants

  • ‪KFC - ‬7 min walk
  • ‪McDonald's - ‬2 min walk
  • ‪Juke's - ‬3 min walk
  • ‪The Pub - ‬4 min walk
  • ‪Mr. Hive Kitchen & Bar - ‬2 min walk

About this property

Shadow Play by Peppers

Luxury aparthotel with a fitness center and a sauna
Shadow Play by Peppers offers 75 air-conditioned accommodations with washers/dryers and espresso makers. Accommodations offer separate sitting areas and include dining tables. A pillow menu is available. Flat-screen televisions come with cable channels and pay movies. Accommodations at this 4.5-star aparthotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and hair dryers. Housekeeping is provided daily.

Recreational amenities at the aparthotel include an outdoor pool, a sauna, and a fitness center.
Make yourself at home in one of the 75 air-conditioned rooms featuring kitchens with full-sized refrigerators/freezers and ovens. Wired and wireless internet access is complimentary, and flat-screen televisions with cable programming provide entertainment. Conveniences include phones, as well as desks and separate sitting areas.
Take advantage of recreational opportunities offered, including an outdoor pool, a sauna, and a fitness center. This aparthotel also features complimentary wireless internet access, tour/ticket assistance, and barbecue grills.
Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The aparthotel also offers room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are served on weekdays from 7:00 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM for a fee.
Featured amenities include express check-out, a 24-hour front desk, and luggage storage. Limited parking is available onsite.
Buffet breakfasts are available for a surcharge on weekdays between 7:00 AM and 10:00 AM and on weekends between 7:00 AM and 11:00 AM.
Shadow Play by Peppers has a restaurant on site.
Room service (during limited hours) is available.

Languages

English

Property amenities

Pool/Spa

  • Outdoor pool
  • Pool loungers
  • Sauna
  • Steam room

Internet

  • Available in the apartment: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Valet parking on site (AUD 60 per day; includes in/out privileges)
  • Limited on-site parking
  • Wheelchair-accessible parking available

Family friendly

  • Cot: AUD 10 per night

Kitchen

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Espresso maker
  • Full-sized refrigerator/freezer
  • Hob
  • Microwave
  • Oven

Dining

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; AUD 32 for adults and AUD 15 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Dining table
  • Limited room service
  • Snack bar/deli

Bedrooms

  • Bedsheets provided
  • Pillow menu

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Slippers
  • Toothbrush and toothpaste (on request)
  • Towels provided

Living spaces

  • Dining table
  • Living room
  • Separate dining area
  • Separate sitting area

Entertainment

  • Flat-screen TV with cable channels
  • Library
  • Pay films

Outdoor areas

  • Barbecue grill
  • Terrace

Laundry

  • Laundry facilities
  • Washer/dryer

Work spaces

  • Conference space
  • Laptop workspace

Comfort

  • Air conditioning

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Smoke-free property

Services and conveniences

  • 24-hour front desk
  • Housekeeping (daily)
  • Iron/ironing board
  • Luggage storage
  • Phone
  • Safe at front desk
  • Tour and ticket assistance

Location highlights

  • In an entertainment district
  • In the city centre
  • Near an outlet shopping centre

Things to do

  • Gym
  • Casino nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 75 units
  • Banquet hall
  • Soundproofing

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are available for AUD 10 per night

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately AUD 32 for adults and AUD 15 for children
  • Valet parking fee: AUD 60 per day (in/out privileges)
  • Crib (infant bed) fee: AUD 10 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property is professionally cleaned
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Shadow Play Peppers Aparthotel Southbank
Shadow Play Peppers Aparthotel
Shadow Play Peppers Southbank
Shadow Play Peppers
Shadow Play by Peppers Southbank
Shadow Play by Peppers Aparthotel
Shadow Play by Peppers Aparthotel Southbank

Shadow Play by Peppers Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 132 out of 225 reviews
Rating 8 - Good. 59 out of 225 reviews
Rating 6 - Okay. 24 out of 225 reviews
Rating 4 - Poor. 8 out of 225 reviews
Rating 2 - Terrible. 2 out of 225 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Fiona

Business traveller
Liked: Cleanliness
Room was clean and comfortable enough. The air conditioning is only in the living room so the bedroom was hot. The front desk staff were not very friendly upon checkout and seemed like they didn’t want to be there.
Stayed 1 night in Dec 2024

8/10 Good

JAKE

Liked: Cleanliness, property conditions & facilities
great location and would stay again only gripe is the couch is not comfortable ( so hard) so you couldn't sit and watch TV at the end of the day . Its on a main road so a tad noisy but that didn't bother us
Stayed 3 nights in Nov 2024

10/10 Excellent

Ainslie

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location with a tram stop outside. Servo with a cafe right across road or walking distance to some supermarkets. Casino a 2 minute walk away
Stayed 2 nights in Oct 2024

10/10 Excellent

Victor

Liked: Cleanliness, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Mouhamed

Liked: Cleanliness, property conditions & facilities
Very nice
Stayed 1 night in Oct 2024

10/10 Excellent

Tania

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2024

4/10 Poor

Ngaria

Disliked: Cleanliness, property conditions & facilities
Despite leaving the 'make up my room' sign on the door handle every day - they did not attend to our room the entire 5 days of our stay. Every night we'd get back to our room and have to call downstairs to request that our rubbish be removed, or ask for more toilet paper or fresh towels etc... we spoke with the front desk every day to request our room be serviced - they still neglected to carry this out. They told us that we must have left the do not disturb on the handle - but we definitely had the correct sign and we even spoke to one the room service employees who was on our floor with the cart as we were leaving and asked that our room be serviced. We would not stay here again. A few things about the apartment - loose sink tap wear, broken cupboard mirror hinge. Apartment is also definitely smaller than what the photos online make it to look like.
Stayed 5 nights in Aug 2024

8/10 Good

Julie

Travelled with family
Liked: Cleanliness, room comfort
Okay but could be bigger
Smaller than I thought it was going to be. We had a 2br 2bathroom apartment but there was only room for 2 people to sit in the lounge to watch tv.. have stayed in other peppers hotel and the apartments were much bigger .
Stayed 2 nights in Aug 2024

6/10 Okay

Tereza

Liked: Cleanliness
Stayed 1 night in Jul 2024

10/10 Excellent

Robert

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

Judy

Travelled with family and small children
Very friendly staff. Rooms were beautiful and clean
Stayed 1 night in Jun 2024

8/10 Good

david

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Nice hotel beside the casino. Checking in was a bit slow. Room was 4-5 star. No parking. Pool and gym nice but small
Stayed 2 nights in May 2024

10/10 Excellent

Anthony

Stayed 1 night in Apr 2024

8/10 Good

Joanne

Travelled with partner
Liked: Cleanliness, amenities
Close to everything
Stayed 2 nights in Apr 2024

10/10 Excellent

Stephen

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Tahn

Business traveller, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Nice apartment, convenient walking distance to southbank etc
Stayed 3 nights in Apr 2024

4/10 Poor

Kylie

Disliked: Amenities, property conditions & facilities
The only positive is the location. The beds were so uncomfortable and tiny, the whole family rotated from the floor to the couch. Room wasn’t clean, dishes in cupboard were filthy. Beds made and towels replaced daily- that’s it. Lounge area was tiny, couldn’t even for our family in it . Won’t be returning.
Stayed 4 nights in Mar 2024

10/10 Excellent

Helena

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Sweet helpful staff, great room & fabulous pillows!!
Stayed 2 nights in Mar 2024

4/10 Poor

Michael

Disliked: Property conditions & facilities
Stayed 2 nights in Mar 2024

10/10 Excellent

Lisa

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Close to the Melbourne Convention Centre and South Bank area . Breakfast were awesome and the Staff were really friendly and very helpful. Would definitely stay here again.
Stayed 4 nights in Mar 2024

8/10 Good

Rachel

Liked: Cleanliness, room comfort
Stayed 1 night in Feb 2024

8/10 Good

MARK

Travelled with family
Liked: Cleanliness
Very short on storage or places to place things in the bathroom. Also could do with bedside drawers rather than tables. Otherwise very good
Stayed 5 nights in Jan 2024

8/10 Good

DAVID

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was great except for the fact that there was no vents causing it to get very hot with the door closed
Stayed 3 nights in Jan 2024

10/10 Excellent

Tony

Business traveller
Liked: Amenities, property conditions & facilities
Very close to excellent with a few minor irritations but overall very goog. Great service, well maintained, excellent location near MCEC, CBD, Sou GG hbank. Tram, food & groceries. Shower cubicle grout mould and no easily accessible power points near table ,no desk meant stringing power cable from laundry alcove or across main access for laptop only irritations.
Stayed 4 nights in Nov 2023

8/10 Good

Domenica De

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I liked the location, i wasnt a fan of the dark ambience in the hotel, just made the property look dull and cold. The apartment was great, had everything you need for your stay. Our daily cleaning was great to have. Our entire stay the hotel had issues with wifi which was frustrating
Stayed 4 nights in Oct 2023