Shadow Play by Peppers

4.5 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Shadow Play by Peppers

Shower, rainfall showerhead, free toiletries, hair dryer
Minibar, desk, laptop workspace, soundproofing
Outdoor pool, pool loungers
Exterior
Exterior

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Bar
  • Room service
  • Housekeeping
  • Breakfast available
  • 24/7 front desk
  • Washer

Explore the area

Map
308 – 320 City Road, Southbank, VIC, 3006
  • Crown Casino
    5 min walk
  • The Cloakroom
    1 min walk
  • Southern Cross Station
    16 min walk
  • Melbourne, VIC (MEL-Tullamarine)
    25 min drive

Room options

Two Bedroom Corner Deluxe

  • 63 sq m
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 4
  • 2 Queen Beds OR 1 Queen Bed and 2 Twin Beds

One Bedroom Deluxe

  • 48 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 2
  • 1 Queen Bed

Deluxe Apartment, 1 Bedroom (Weekly Housekeeping)

  • 50 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 2
  • 1 Queen Bed

Penthouse, 3 Bedrooms

  • 3 bedrooms
  • 1 bathroom
  • Sleeps 6
  • 2 Queen Beds and 1 King Bed OR 6 Twin Beds

Penthouse, 3 Bedrooms (Weekly Housekeeping)

  • 3 bedrooms
  • 1 bathroom
  • Sleeps 6
  • 2 Queen Beds and 1 King Bed OR 6 Twin Beds

Two Bedroom Deluxe Apartment (Weekly Housekeeping)

  • 58 sq m
  • 2 bedrooms
  • 1 bathroom
  • Sleeps 4
  • 2 Queen Beds OR 2 Twin Beds and 1 Queen Bed

Two Bedroom 2 Bathroom Deluxe

  • 59 sq m
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 4
  • 2 Queen Beds OR 1 Queen Bed and 2 Twin Beds

Two Bedroom Deluxe

  • 58 sq m
  • 2 bedrooms
  • 1 bathroom
  • Sleeps 4
  • 2 Queen Beds OR 1 Queen Bed and 2 Twin Beds

Two Bedroom Corner Deluxe Apartment (Weekly Housekeeping)

  • 63 sq m
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 4
  • 2 Queen Beds OR 2 Twin Beds and 1 Queen Bed

Two Bedroom Two Bathroom Deluxe Apartment (Weekly Housekeeping)

  • 61 sq m
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 4
  • 2 Queen Beds OR 2 Twin Beds and 1 Queen Bed

Similar properties

About the area

Melbourne

A stay at Shadow Play by Peppers places you in the heart of Melbourne, within a 15-minute walk of Crown Casino and Collins Street. .This luxury aparthotel is 0.4 mi (0.6 km) from Melbourne Convention and Exhibition Centre and 0.6 mi (0.9 km) from SEA LIFE Melbourne.

What's nearby

  • Crown Casino - 5 min walk
  • Melbourne Convention and Exhibition Centre - 7 min walk
  • Collins Street - 13 min walk
  • Marvel Stadium - 2 min drive
  • Melbourne Central - 3 min drive

Getting around

  • Flagstaff Station - 3 min drive
  • Southern Cross Station - 16 min walk
  • Melbourne, VIC (MEB-Essendon) - 21 min drive

Restaurants

  • ‪KFC - ‬7 min walk
  • ‪McDonald's - ‬2 min walk
  • ‪Juke's - ‬3 min walk
  • ‪The Pub - ‬4 min walk
  • ‪Mr. Hive Kitchen & Bar - ‬2 min walk

About this property

Shadow Play by Peppers

Luxury Melbourne aparthotel in Southbank with a fitness center
Shadow Play by Peppers offers 72 air-conditioned accommodations with washers/dryers and minibars. Accommodations offer separate sitting areas and include dining tables. A pillow menu is available. Flat-screen televisions come with cable channels and pay movies. Accommodations at this 4.5-star aparthotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include espresso makers and coffee/tea makers. Housekeeping is provided daily.

Recreational amenities at the aparthotel include an outdoor pool, a sauna, and a fitness center.
Make yourself at home in one of the 72 air-conditioned rooms featuring kitchens with full-sized refrigerators/freezers and ovens. Wired and wireless internet access is complimentary, and flat-screen televisions with cable programming provide entertainment. Conveniences include phones, as well as desks and separate sitting areas.
Take advantage of recreational opportunities offered, including an outdoor pool, a sauna, and a fitness center. This aparthotel also features complimentary wireless internet access, tour/ticket assistance, and barbecue grills.
Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The aparthotel also offers 24-hour room service. Quench your thirst with your favorite drink at the bar/lounge. Cooked-to-order breakfasts are served on weekdays from 7:00 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM for a fee.
Featured amenities include express check-out, a 24-hour front desk, and luggage storage. Limited parking is available onsite.
Cooked-to-order breakfasts are available for a surcharge on weekdays between 7:00 AM and 10:00 AM and on weekends between 7:00 AM and 11:00 AM.
Shadow Play by Peppers has a restaurant on site.
24-hour room service is available.

Languages

English

Property amenities

Pool/Spa

  • Outdoor pool
  • Sunloungers
  • Sauna
  • Steam room

Internet

  • Free WiFi

Parking and transport

  • Valet parking on site (AUD 60 per day; includes in/out privileges)
  • Wheelchair-accessible parking available
  • Limited on-site parking
  • Height restrictions apply for on-site parking

Family friendly

  • Free cot/infant bed

Kitchen

  • Fridge (full size)
  • Stovetop
  • Microwave
  • Oven
  • Dishwasher
  • Espresso maker
  • Coffee/tea maker
  • Cookware/dishes/utensils

Dining

  • Cooked-to-order breakfast available for a fee 7:00 AM–10:00 AM on weekdays and 7:00 AM–11:00 AM on weekends: AUD 32 for adults and AUD 15 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Dining table
  • Minibar
  • Snack bar/deli
  • 24-hour room service

Bedrooms

  • Pillow menu
  • Bed sheets provided

Bathrooms

  • Shower
  • Rainfall shower head
  • Towels provided
  • Free toiletries
  • Slippers
  • Hairdryer
  • Dressing gowns

Living spaces

  • Living room
  • Dining room
  • Library
  • Sitting area

Entertainment

  • Flat-screen TV with cable service
  • Pay films

Outdoor areas

  • Terrace
  • Barbecue
  • Garden

Laundry

  • Washer/dryer
  • Laundry facilities

Work spaces

  • Laptop workspace
  • Conference space

Comfort

  • Air conditioning

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Soundproofing
  • Wheelchair-accessible (with limits)
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Smoke-free property

Services and conveniences

  • Tour/ticket assistance
  • Daily housekeeping
  • Iron/ironing board
  • Phone
  • Luggage storage
  • Safe at front desk
  • 24-hour front desk
  • Banquet hall

Location highlights

  • In the city centre
  • In the entertainment district
  • Near outlet shopping

Things to do

  • Fitness centre
  • Casino nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 72 rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately AUD 32 for adults and AUD 15 for children
  • Valet parking fee: AUD 60 per day (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property is professionally cleaned
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Shadow Play Peppers Aparthotel Southbank
Shadow Play Peppers Aparthotel
Shadow Play Peppers Southbank
Shadow Play Peppers
Shadow Play by Peppers Southbank
Shadow Play by Peppers Aparthotel
Shadow Play by Peppers Aparthotel Southbank

Shadow Play by Peppers Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 130 out of 217 reviews" "
Rating 8 - Good. 55 out of 217 reviews" "
Rating 6 - Okay. 22 out of 217 reviews" "
Rating 4 - Poor. 8 out of 217 reviews" "
Rating 2 - Terrible. 2 out of 217 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Tania

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2024

4/10 Poor

Ngaria

Disliked: Cleanliness, property conditions & facilities
Despite leaving the 'make up my room' sign on the door handle every day - they did not attend to our room the entire 5 days of our stay. Every night we'd get back to our room and have to call downstairs to request that our rubbish be removed, or ask for more toilet paper or fresh towels etc... we spoke with the front desk every day to request our room be serviced - they still neglected to carry this out. They told us that we must have left the do not disturb on the handle - but we definitely had the correct sign and we even spoke to one the room service employees who was on our floor with the cart as we were leaving and asked that our room be serviced. We would not stay here again. A few things about the apartment - loose sink tap wear, broken cupboard mirror hinge. Apartment is also definitely smaller than what the photos online make it to look like.
Stayed 5 nights in Aug 2024

8/10 Good

Julie

Travelled with family
Liked: Cleanliness, room comfort
Okay but could be bigger
Smaller than I thought it was going to be. We had a 2br 2bathroom apartment but there was only room for 2 people to sit in the lounge to watch tv.. have stayed in other peppers hotel and the apartments were much bigger .
Stayed 2 nights in Aug 2024

6/10 Okay

Tereza

Liked: Cleanliness
Stayed 1 night in Jul 2024

10/10 Excellent

Robert

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

Judy

Travelled with family and small children
Very friendly staff. Rooms were beautiful and clean
Stayed 1 night in Jun 2024

8/10 Good

david

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Nice hotel beside the casino. Checking in was a bit slow. Room was 4-5 star. No parking. Pool and gym nice but small
Stayed 2 nights in May 2024

10/10 Excellent

Anthony

Stayed 1 night in Apr 2024

8/10 Good

Joanne

Travelled with partner
Liked: Cleanliness, amenities
Close to everything
Stayed 2 nights in Apr 2024

10/10 Excellent

Stephen

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Tahn

Business traveller, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Nice apartment, convenient walking distance to southbank etc
Stayed 3 nights in Apr 2024

4/10 Poor

Kylie

Disliked: Amenities, property conditions & facilities
The only positive is the location. The beds were so uncomfortable and tiny, the whole family rotated from the floor to the couch. Room wasn’t clean, dishes in cupboard were filthy. Beds made and towels replaced daily- that’s it. Lounge area was tiny, couldn’t even for our family in it . Won’t be returning.
Stayed 4 nights in Mar 2024

10/10 Excellent

Helena

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Sweet helpful staff, great room & fabulous pillows!!
Stayed 2 nights in Mar 2024

4/10 Poor

Michael

Disliked: Property conditions & facilities
Stayed 2 nights in Mar 2024

10/10 Excellent

Lisa

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Close to the Melbourne Convention Centre and South Bank area . Breakfast were awesome and the Staff were really friendly and very helpful. Would definitely stay here again.
Stayed 4 nights in Mar 2024

8/10 Good

Rachel

Liked: Cleanliness, room comfort
Stayed 1 night in Feb 2024

8/10 Good

MARK

Travelled with family
Liked: Cleanliness
Very short on storage or places to place things in the bathroom. Also could do with bedside drawers rather than tables. Otherwise very good
Stayed 5 nights in Jan 2024

8/10 Good

DAVID

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was great except for the fact that there was no vents causing it to get very hot with the door closed
Stayed 3 nights in Jan 2024

10/10 Excellent

Tony

Business traveller
Liked: Amenities, property conditions & facilities
Very close to excellent with a few minor irritations but overall very goog. Great service, well maintained, excellent location near MCEC, CBD, Sou GG hbank. Tram, food & groceries. Shower cubicle grout mould and no easily accessible power points near table ,no desk meant stringing power cable from laundry alcove or across main access for laptop only irritations.
Stayed 4 nights in Nov 2023

8/10 Good

Domenica De

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I liked the location, i wasnt a fan of the dark ambience in the hotel, just made the property look dull and cold. The apartment was great, had everything you need for your stay. Our daily cleaning was great to have. Our entire stay the hotel had issues with wifi which was frustrating
Stayed 4 nights in Oct 2023

8/10 Good

Linda

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2023

6/10 Okay

Sally

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Comfortable & clean. Staff, other than Franco, were not knowledgable about the hotel systems or the local area. Every question we had, eg. We booked 2 bathroom but only got 1, which way to the MCG, washing machine is broken, are we able to have a late checkout? Were either answered incorrectly or not communicated to other staff, so not followed up. Franco was correcting others mistakes and providing excellent, knowledgable service. He must despair of his colleagues, and deserves to be paid more them them.
Stayed 3 nights in Oct 2023

6/10 Okay

Benjamin

Business traveller
Liked: Room comfort
Disliked: Cleanliness
Underpar
The staff were lovely but otherwise it is a disappointing hotel. The garbage Shute smell is very strong and unpleasant, it seeps into the room. The cleanliness is way off for a new hotel. Location was our big win. The property is priced to encourage a high expectation.
Stayed 3 nights in Sep 2023

10/10 Excellent

Gemma

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Aug 2023

10/10 Excellent

Amanda

Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Loved it and great service...
Stayed 2 nights in Aug 2023