Crowne Plaza Birmingham NEC by IHG

4.0 star property

Photo gallery for Crowne Plaza Birmingham NEC by IHG

Exterior
Bar (on property)
Exterior
Exterior
Lobby

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking available
  • Bar
  • Gym
  • Room service

Explore the area

Map
Pendingo Way Natl Exhib Ctr, Birmingham, England, B40 1PS
  • Resorts World Birmingham
    ‪4 min walk‬
  • National Exhibition Centre
    ‪10 min walk‬
  • National Motorcycle Museum
    ‪1 min drive‬
  • Birmingham (BHX)
    ‪8 min drive‬

Room options

Standard Room, 2 Double Beds, Lake View

  • Lake view
  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 Queen Bed, Balcony

  • Sleeps 2
  • 1 Queen Bed

Premium Room

  • Sleeps 2
  • 1 Twin Bed

Standard Room, 1 Queen Bed with Sofa bed

  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

Junior Suite, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Junior Suite, 2 Double Beds

  • Sleeps 5
  • 2 Double Beds

Standard Room, 1 Double Bed, Accessible

  • Sleeps 2
  • 1 Double Bed

Standard Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

Standard Room, 2 Single Beds

  • Sleeps 2
  • 2 Twin Beds

Premium Room, 1 King Bed (1 Super King)

  • Sleeps 2
  • 1 King Bed

Standard Room

  • Sleeps 2
  • 1 Twin Bed

Premium Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

Similar properties

Crowne Plaza Birmingham NEC by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 554 out of 1109 reviews
Rating 8 - Good. 363 out of 1109 reviews
Rating 6 - Okay. 110 out of 1109 reviews
Rating 4 - Poor. 46 out of 1109 reviews
Rating 2 - Terrible. 36 out of 1109 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Carl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Gemma

Stayed 1 night in Dec 2024

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall excellent hotel, common areas were really lovely, room was perfectly serviceable but a little tired furniture wise. Excellent breakfast
Stayed 1 night in Dec 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Great hotel, went to a concert at Bp live and our was a 3 minute walk. Next door to loads of restaurants and plenty to do. Only moan, was how long the food took to be served in their restaurant for evening meal.
Stayed 1 night in Dec 2024

8/10 Good

Elaine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

2/10 Terrible

Mark

Disliked: Cleanliness, staff & service
Stayed 1 night in Dec 2024

8/10 Good

Ian

Business traveller
Liked: Staff & service
Stayed 1 night in Sep 2024

10/10 Excellent

Darryl

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Brilliant hotel.
Molly was amazing when we checked in. She was extremely helpful and suggested places for us to go as no one in our party is from Birmingham. She was welcoming and friendly and is an asset to the hotel. All 4 of us were in one room and there was plenty of space. The room was clean. Great place to stay!
Stayed 2 nights in Dec 2024

10/10 Excellent

Lewis

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

WYN

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Overall: very good. Convenient location; excellent parking (only £10); great staff; spacious room and bed; good Aircon/heating; super clean; easy check-in and check-out; good menu; generally in god condition. Could Do Better: like all chain hotels, doesn’t quite hit the mark in some areas. Desk chair wouldn’t fit under desk because of arms; no integrated USB connectors in power points; power only on one side of the bed; and the caged shampoo/conditioner etc makes you feel like a criminal and was so beryl placed as to be inaccessible while showering. Bad: charging extra for room service PLUS an additional £3.50 “tray charge” is offensive to travellers. Surely all room service involves a tray? Just build it into the price! Despite the little things, I’d stay there again.
Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Customer Care
Appreciated the hotel staff came round in person to keep guests informed and hotel provided free drinks for unforeseen inconvenience outside their control.
Stayed 1 night in Nov 2024

10/10 Excellent

Lesley

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect for attending an event at the NEC
Stayed 1 night in Nov 2024

2/10 Terrible

keith

Disliked: Room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Tanith

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent weekend stay. All staff were incredibly friendly and rooms were clean and comfortable. Reception organised free drink for mums birthday which was greatly appreciated at the end of a busy day. There was also plenty of parking and lovely breakfast.
Stayed 2 nights in Nov 2024

10/10 Excellent

Janet

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
On site parking at reasonable prices Pleasent staff very helpful
Stayed 1 night in Nov 2024

8/10 Good

Alan, Callow End

Liked: Cleanliness, staff & service, property conditions & facilities
Room 504 bed was poor more like a trampolene. Staff coped well with loss of electricity on Friday at 9am Ali in the bar and restaurant was excellent.
Stayed 1 night in Nov 2024

8/10 Good

Lynda

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
EASY ACCESS TO RESORTS WORLD , FRIENDLY STAFF COULDNT DO MORE SHAME ABOUT THE POWERCUT
Stayed 1 night in Nov 2024

10/10 Excellent

Kurt

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel with great staff!! 5⭐️
Everything was first class from parking in the car park to checking out. The staff were courteous, polite and extremely helpful at all times. The evening meal was delicious with good portion sizes and the breakfast was my favourite. A full english cooked to perfection, not like the dry stale food you get at budget hotels!! Overall, a fantastic stay and id return again if required. I highly recommend!
Stayed 1 night in Nov 2024

4/10 Poor

Chris

Stayed 1 night in Nov 2024

10/10 Excellent

Roy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Moira

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Great location if attending the BPPulse venue
Stayed 1 night in Nov 2024

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel, clean, staff helpful and friendly
Stayed 2 nights in Nov 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would stay again
Great location, room was a good standard and clean, staff were brilliant. Would definitely stay again!
Stayed 1 night in Nov 2024

8/10 Good

Verified traveller

Disliked: Room comfort
Good breakfast, lots of choice, plenty of seating and tables cleared quickly. Bed very hard. Pillows flat, even with two they didn’t provide adequate support for head.
Stayed 1 night in Nov 2024

8/10 Good

Julian

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Great location but needs a refurb
Fantastic spot for gigs at the arena which is literally next door. Sadly the furniture has seen better days and all the wood fittings were very chipped and scratched. Breakfast was excellent and staff really helpful
Stayed 1 night in Nov 2024