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Candeo Hotels Tokyo Shimbashi

3.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Candeo Hotels Tokyo Shimbashi

Lobby sitting area
Property amenity
Lobby
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Property amenity

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Housekeeping
  • 24/7 front desk
  • Air conditioning
  • Laundry

Explore the area

Map
3-6-8 Shimbashi, Minato-ku, Tokyo, Tokyo, 105-0004
  • Hibiya Park
    8 min walk
  • Hamarikyu Gardens
    12 min walk
  • Ginza Six
    13 min walk
  • Tokyo (HND-Haneda)
    25 min drive

Room options

View all photos for Corner Twin Room for 3 adults, Non Smoking

Premium bedding, free WiFi, bed sheets

Corner Twin Room for 3 adults, Non Smoking

  • 20 sq m
  • Sleeps 5
  • 2 Twin Beds

View all photos for Corner Twin Room, Non Smoking

Premium bedding, free WiFi, bed sheets

Corner Twin Room, Non Smoking

  • 20 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Twin Room, Non Smoking

Twin Room, Non Smoking

Twin Room, Non Smoking

  • 18 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Double Room, Non Smoking (1 Person)

Premium bedding, free WiFi, bed sheets

Double Room, Non Smoking (1 Person)

  • 15 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for King Room, Non Smoking

King Room, Non Smoking

King Room, Non Smoking

  • 17 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Double Room, Non Smoking

Premium bedding, free WiFi, bed sheets

Double Room, Non Smoking

  • 15 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Run of House, Non Smoking

Premium bedding, free WiFi, bed sheets

Run of House, Non Smoking

  • 15 sq m
  • Sleeps 2
  • 1 Twin Bed

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The price is AU$165
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About the area

Tokyo

A stay at Candeo Hotels Tokyo Shimbashi places you in the heart of Tokyo, within a 5-minute drive of Tokyo Tower and Hamarikyu Gardens. .This spa hotel is 1.2 mi (2 km) from Tokyo Imperial Palace and 3.5 mi (5.7 km) from Takeshita Street.

What's nearby

  • Hamarikyu Gardens - 12 min walk
  • Ginza Six - 13 min walk
  • Tokyo Tower - 19 min walk
  • Tokyo Imperial Palace - 2 min drive
  • Shibuya Crossing - 6 min drive

Getting around

  • Uchisaiwaicho Station - 4 min walk
  • Shimbashi Station - 5 min walk
  • Haneda Airport (HND) - 25 min drive

Restaurants

  • ‪すき家 - ‬1 min walk
  • ‪濃厚鶏そば 麺屋武一新橋本店 - ‬1 min walk
  • ‪魚金 2号店 - ‬1 min walk
  • ‪新橋お多幸事務所 - ‬1 min walk
  • ‪牡蠣海鮮料理 かき家 こだはる 新橋店 - ‬1 min walk

About this property

Candeo Hotels Tokyo Shimbashi

Hotel with a full-service spa, near Hamarikyu Gardens
Candeo Hotels Tokyo Shimbashi offers 126 air-conditioned accommodations with complimentary bottled water and slippers. Beds feature premium bedding. 48-inch flat-screen televisions come with cable channels.

Bathrooms include shower/tub combinations, bidets, complimentary toiletries, and hair dryers. This Tokyo hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

Recreational amenities at the hotel include a sauna.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. Public bath/onsen services include an indoor public bath (no minerals).
Make yourself at home in one of the 126 air-conditioned rooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and bidets. Conveniences include electric kettles and complimentary bottled water, and housekeeping is provided daily.
Pamper yourself with a visit to the spa, which offers massages. Additional features at this hotel include complimentary wireless internet access and a vending machine.
Cooked-to-order breakfasts are available daily from 6:30 AM to 10 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff.
Cooked-to-order breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10 AM.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Food and drink

  • Cooked-to-order breakfast available for a fee daily 6:30 AM–10 AM: JPY 1980 for adults and JPY 1430 for children

Things to do

  • Full-service spa
  • Sauna

Family friendly

  • Laundry facilities
  • Fridge

Conveniences

  • Lift
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Spa

  • Indoor public bath (no minerals)
  • Massages
  • Spa open daily

Accessibility

  • Lift

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Heating
  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • 48-inch flat-screen TV
  • TV channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Fridge

More

  • Slippers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 3:00 AM
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately JPY 1980 for adults and JPY 1430 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a security system

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities

Property is also known as

Candeo Hotels Tokyo Shimbashi Hotel
Candeo Hotels Shimbashi Hotel
Candeo Hotels Shimbashi
Candeo Hotels Tokyo Shimbashi Hotel
Candeo Hotels Tokyo Shimbashi Tokyo
Candeo Hotels Tokyo Shimbashi Hotel Tokyo

Candeo Hotels Tokyo Shimbashi Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 568 out of 988 reviews" "
Rating 8 - Good. 314 out of 988 reviews" "
Rating 6 - Okay. 63 out of 988 reviews" "
Rating 4 - Poor. 28 out of 988 reviews" "
Rating 2 - Terrible. 15 out of 988 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Sid

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
We had a pleasant stay at Candeo Hotel in Shimbashi. The highlight was definitely the open sky onsen, which provided a relaxing experience. However, we felt that the amenities could be improved—particularly the lack of a toilet inside the onsen area. Our room was on the smaller side, which made it a bit tight with our daughter, but it would be comfortable enough for a couple. The location was decent, with access to nearby attractions. Overall, a good stay, but a few small improvements could make it even better.
Stayed 2 nights in Sep 2024

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a lovely hotel. The price was very reasonable, the room was comfortable and rhe public bath was really wonderful. So relaxing after a long flight. The hotel was easily accessible from Haneda airport and I enjoyed the breakfast. Would absolutely stay here again.
Stayed 2 nights in Aug 2024

4/10 Poor

XIANGYU

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed in Japan for 14 days and visited six cities. The whole trip is excellent except the experience in this hotel. We booked three nights stayed there. But we change to another hotel next day.
Stayed 3 nights in Aug 2024

10/10 Excellent

William

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jun 2024

10/10 Excellent

yukai

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very nice hotel, although the room is little bit small for family of 4. but we do enjoy of stay. specially it is located in the heart of Shimbashi. lots of bar and restaurant in the area. very busy and fun during the night.
Stayed 1 night in Jul 2024

6/10 Okay

Carlos Rodriguez

Travelled with family
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
The hotel is well located, very close to Shimbashi station from where you can get a train to almost anywhere in Tokyo. But the surroundings are not appropriate for families, specially at night, where many places of adult entertainment start operations.
Stayed 6 nights in Jul 2024

10/10 Excellent

David, San Francisco

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Second stay and look forward to next visit
Stayed 3 nights in Jul 2024

4/10 Poor

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Not was expected
Price paid was higher than what was quoted. Facility did not have infant crib as expected. Air conditioner quit working in the middle of one of the hottest night in Tokyo so far this year.
Stayed 2 nights in Jul 2024

8/10 Good

Charmaine, South San Francisco

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property and service are excellent. Travelled with family (14 and 11 yo kids) corner room was cramped for us no closets for our luggages. Luxurious amenities, spa, toiletries including linens and pillows. Would not recommend as family home base when in the area. Surrounded by bars but pretty much safe. Shimbashi station about 10 minute walk
Stayed 4 nights in Jun 2024

8/10 Good

Yusuke, Torrance

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is clean. Nice staff. But Shinbashi area was really dirt in Tokyo.
Stayed 4 nights in Jun 2024

10/10 Excellent

Qian, San Jose

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is in a very convenient location，very close to Shimbashi station. There a A LOT of restaurants nearby. The breakfast buffet is amazing. Room is very clean. Staffs are nice and friendly.
Stayed 3 nights in Jun 2024

8/10 Good

edward

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The gentleman at the front desk is very unhelpful, everything is “not possible” but when the female receptionist comes then I was able to get accommodated. Next incident same thing no accommodation any other word is “not possible” until the restaurant guy step in to help then I was able to get things done.
Stayed 5 nights in Jun 2024

8/10 Good

edward

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is good except the front desk gentleman is not willing to help changing room, thanks to the guy from the restaurant who step in and help me solve the situation
Stayed 2 nights in Jun 2024

10/10 Excellent

Bryce

Stayed 5 nights in Jun 2024

10/10 Excellent

Eugene J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2024

4/10 Poor

Kent

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
My 12 yr got sick and he just wanted some fruits as he couldn’t make it to the breakfast area. Since I’ve already prepaid for breakfast, I walked in and grabbed a few pieces of fruits for my son and I got stopped half way and was told that I can’t bring any food out. Granted it’s the hotel policy but what’s a few pieces of fruits plus I’ve already prepaid for the entire breakfast? So I ended up going outside to get him breakfast but no restaurants has ‘to go’ option. I looked around for about 30-40 min then finally found 1 but you have to order thru a machine which has only Japanese. I can’t read Japanese. Finally got some help and ordered some miso soup for the sick boy but it was hell just to get take out food around the area. Had the hotel be more lenient on the breakfast policy, it won’t be such a hassle especially when you’re on vacation. I’d won’t recommend this place or area if you travel with kids.
Stayed 2 nights in Jun 2024

10/10 Excellent

Yan Yin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 3 nights in May 2024

10/10 Excellent

Sadatsugu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

6/10 Okay

Jeffrey Chi-Yat

Liked: Cleanliness, amenities
Noisy during night. Thin walls
Stayed 2 nights in Jun 2024

10/10 Excellent

Ute

Liked: Cleanliness, staff & service, property conditions & facilities
All was excellent
Stayed 7 nights in May 2024

10/10 Excellent

keiko

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2024

10/10 Excellent

Daisuke, Rye

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and enjoyed the spa at the 12th floor. Breakfast buffet was also nice.
Stayed 6 nights in Apr 2024

10/10 Excellent

BUNNALA

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Booked since it was cheap. But service and amenities was amazing.
Stayed 2 nights in Apr 2024

10/10 Excellent

Denyse

Stayed 4 nights in Apr 2024

10/10 Excellent

Henry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Area around the hotel is a bit much but a very nice hotel otherwise
Stayed 1 night in Apr 2024