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Grand Prince Hotel Shin Takanawa

5.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Grand Prince Hotel Shin Takanawa

2 restaurants, breakfast, lunch, dinner served; Chinese cuisine
Garden
Garden
Lobby
View from property

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Bar
  • Pool
  • Housekeeping
  • Gym
  • Spa
  • Air conditioning

Explore the area

Map
3-13-1 Takanawa Minato, Tokyo, Tokyo, 108-8612
  • Meiji Gakuin University
    10 min walk
  • Outback Steakhouse
    4 min walk
  • Takanawadai Station
    5 min walk
  • Tokyo (HND-Haneda)
    24 min drive

Room options

View all photos for [Club Floor] Club Corner King, Tokyo Tower View with Lounge Access, Non Smoking

Down duvets, in-room safe, blackout curtains, free WiFi

[Club Floor] Club Corner King, Tokyo Tower View with Lounge Access, Non Smoking

  • 38.6 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Twin Room, Non Smoking

Down duvets, in-room safe, blackout curtains, free WiFi

Standard Twin Room, Non Smoking

  • 29.9 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Executive Club Suite King Connecting Room with Lounge Access, Non-Smoking

Executive Club Suite King Connecting Room with Lounge Access, Non-Smoking

Executive Club Suite King Connecting Room with Lounge Access, Non-Smoking

  • 120.2 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Corner Twin Room, Non Smoking

Standard Corner Twin Room, Non Smoking

Standard Corner Twin Room, Non Smoking

  • 38.6 sq m
  • Sleeps 5
  • 2 Twin Beds and 3 Twin Sofa Beds

View all photos for Superior Precious Twin Room, Non Smoking

Superior Precious Twin Room, Non Smoking

Superior Precious Twin Room, Non Smoking

  • 29.9 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for [Club Floor] Club Suite Twin with Lounge Access, Non Smoking

[Club Floor] Club Suite Twin with Lounge Access, Non Smoking

[Club Floor] Club Suite Twin with Lounge Access, Non Smoking

  • 67.0 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for [Club Floor] Club Junior Suite Twin, Tokyo Tower View with Lounge Access, Non Smoking

Down duvets, in-room safe, blackout curtains, free WiFi

[Club Floor] Club Junior Suite Twin, Tokyo Tower View with Lounge Access, Non Smoking

  • 60.1 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Precious Triple Room, Non Smoking

Superior Precious Triple Room, Non Smoking

Superior Precious Triple Room, Non Smoking

  • 29.9 sq m
  • Sleeps 5
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Standard Triple Room, Non Smoking

Down duvets, in-room safe, blackout curtains, free WiFi

Standard Triple Room, Non Smoking

  • 29.9 sq m
  • Sleeps 5
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Superior Precious Corner Twin Room, Non Smoking

Superior Precious Corner Twin Room, Non Smoking

Superior Precious Corner Twin Room, Non Smoking

  • 38.6 sq m
  • Sleeps 5
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for [Club Floor] Club Corner King Room with Lounge Access, Non Smoking

Down duvets, in-room safe, blackout curtains, free WiFi

[Club Floor] Club Corner King Room with Lounge Access, Non Smoking

  • 38.6 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Corner Twin Room, Non Smoking

Superior Corner Twin Room, Non Smoking

Superior Corner Twin Room, Non Smoking

  • 38.6 sq m
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Superior Corner King Room, Non Smoking

Down duvets, in-room safe, blackout curtains, free WiFi

Superior Corner King Room, Non Smoking

  • 38.6 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Club King Room with Lounge Access (Non-Smoking) 

Down duvets, in-room safe, blackout curtains, free WiFi

Club King Room with Lounge Access (Non-Smoking) 

  • 29.9 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Twin Room, Non Smoking

Down duvets, in-room safe, blackout curtains, free WiFi

Superior Twin Room, Non Smoking

  • 29.9 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Executive Club Suite King Room with Lounge Access, Non-Smoking

Executive Club Suite King Room with Lounge Access, Non-Smoking

Executive Club Suite King Room with Lounge Access, Non-Smoking

  • 120.2 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for [Tokyo Tower View] Superior King Room, Non Smoking

View from room

[Tokyo Tower View] Superior King Room, Non Smoking

  • 29.9 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for [Tokyo Tower View] Superior Corner King Room, Non Smoking

Down duvets, in-room safe, blackout curtains, free WiFi

[Tokyo Tower View] Superior Corner King Room, Non Smoking

  • 38.6 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for [Club Floor] Club King, Tokyo Tower View with Lounge Access, Non Smoking

Down duvets, in-room safe, blackout curtains, free WiFi

[Club Floor] Club King, Tokyo Tower View with Lounge Access, Non Smoking

  • 29.9 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Fourth Room, Non Smoking

Standard Fourth Room, Non Smoking

Standard Fourth Room, Non Smoking

  • 38.6 sq m
  • Sleeps 6
  • 2 Twin Beds and 2 Twin Sofa Beds

View all photos for Club Twin Room with Lounge Access (Non-Smoking) 

Club Twin Room with Lounge Access (Non-Smoking) 

Club Twin Room with Lounge Access (Non-Smoking) 

  • 29.9 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior King Room, Non Smoking

Down duvets, in-room safe, blackout curtains, free WiFi

Superior King Room, Non Smoking

  • 29.9 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Club King Junior Suite with Lounge Access (Non-Smoking) 

Down duvets, in-room safe, blackout curtains, free WiFi

Club King Junior Suite with Lounge Access (Non-Smoking) 

  • 60.1 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Triple Room, Non Smoking

Down duvets, in-room safe, blackout curtains, free WiFi

Superior Triple Room, Non Smoking

  • 29.9 sq m
  • Sleeps 5
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Club Twin Junior Suite with Lounge Access (Non-Smoking) 

Down duvets, in-room safe, blackout curtains, free WiFi

Club Twin Junior Suite with Lounge Access (Non-Smoking) 

  • 60.1 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for [Tokyo Tower View] Superior Twin Room, Non Smoking

View from room

[Tokyo Tower View] Superior Twin Room, Non Smoking

  • 29.9 sq m
  • City view
  • Sleeps 4
  • 2 Twin Beds

Superior Double - Smoking

  • Sleeps 2

Twin - Non-Smoking

  • Sleeps 2

Twin - Smoking

  • Sleeps 2

Stateroom, Suite, Annex Double - Non-Smoking

  • Sleeps 2

Superior Double - Non-Smoking

  • Sleeps 2

Superior Twin - Non-Smoking

  • Sleeps 3

Superior Triple - Non-Smoking

  • Sleeps 3

Double - Non-Smoking

  • Sleeps 2

Stateroom, Suite, Annex Twin - Smoking

  • Sleeps 2

Triple - Non-Smoking

  • Sleeps 3

Stateroom, Suite, Annex Twin - Non-Smoking

  • Sleeps 2

Superior Triple - Smoking

  • Sleeps 3

4Beds - Non-Smoking

  • Sleeps 4

Superior Twin - Smoking

  • Sleeps 2

Stateroom, Suite, Annex Double - Smoking

  • Sleeps 2

Superior Double - Smoking

  • Sleeps 2

Twin - Non-Smoking

  • Sleeps 2

Stateroom, Suite, Annex Double - Non-Smoking

  • Sleeps 2

Superior Twin - Non-Smoking

  • Sleeps 2

Superior Double - Non-Smoking

  • Sleeps 2

Similar properties

Exterior

Grand Prince Hotel Takanawa

Pool
Spa
Free WiFi
Restaurant
4.5 out of 5, Wonderful, (1002)
The price is AU$278
for 1 night
includes taxes & fees
8 Jan - 9 Jan
Grand Prince Hotel Takanawa

About the area

Tokyo

A stay at Grand Prince Hotel Shin Takanawa places you in the heart of Tokyo, a 5-minute drive from Tokyo Tower and 7 minutes from Tokyo Imperial Palace. .This luxury hotel is 3.6 mi (5.8 km) from Shibuya Crossing and 5.6 mi (9 km) from Meiji Jingu Shrine.

What's nearby

  • Roppongi Hills - 4 min drive
  • Tokyo Tower - 5 min drive
  • Tokyo Imperial Palace - 7 min drive
  • Shibuya Crossing - 7 min drive
  • Meiji Jingu Shrine - 12 min drive

Getting around

  • Takanawadai Station - 5 min walk
  • Shinagawa Station - 7 min walk
  • Haneda Airport (HND) - 24 min drive

Restaurants

  • ‪あきた美彩館ダイニング - ‬5 min walk
  • ‪Executive Lounge - ‬6 min walk
  • ‪Grand Prince Hotel Takanawa - ‬5 min walk
  • ‪Aux Bacchanales Takanawa - ‬4 min walk
  • ‪Outback Steakhouse - ‬4 min walk

About this property

Grand Prince Hotel Shin Takanawa

Luxury Tokyo hotel in Minato with 2 restaurants
Grand Prince Hotel Shin Takanawa offers 908 air-conditioned accommodations with safes and slippers. Rooms open to balconies. Beds feature down comforters. Televisions come with digital channels.

Bathrooms include shower/tub combinations, toilets with an electronic bidet, complimentary toiletries, and hair dryers. This Tokyo hotel provides complimentary wired and wireless Internet access. Housekeeping is offered daily and in-room massages can be requested.

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.
Guests can pamper themselves by indulging in the onsite spa services. Services include massages.
Make yourself at home in one of the 908 air-conditioned rooms featuring refrigerators. Rooms have private balconies. Complimentary wired and wireless internet access keeps you connected, and digital programming provides entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.
Be sure to enjoy recreational amenities including a 24-hour fitness center and a seasonal outdoor pool. This hotel also features complimentary wireless internet access, concierge services, and gift shops/newsstands.
Enjoy Chinese cuisine at Koki-Den, one of the hotel's many dining establishments, which include 2 restaurants and 2 coffee shops/cafes. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 6:30 AM to 10:00 AM for a fee.
Featured amenities include complimentary wired internet access, a business center, and dry cleaning/laundry services. Planning an event in Tokyo? This hotel has facilities measuring 25801 square feet (2397 square meters), including conference space. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:00 AM.
Koki-Den - This restaurant specializes in Chinese cuisine and serves lunch and dinner.
Shimizu - This restaurant specializes in Japanese cuisine and serves breakfast, lunch, and dinner. Open select days.
Lounge Momiji - This café serves lunch, dinner, and light fare. Guests can enjoy drinks at the bar. Open daily.
SLOPE SIDE DINER ZAKURO - This buffet restaurant serves breakfast, lunch, and dinner. Open daily.
ASAMA - This bar serves dinner and light fare. Open select days.

Languages

Chinese (Mandarin), English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Self parking on site (JPY 1500 per night; includes in/out privileges)

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:00 AM: JPY 4520 for adults and JPY 2373 for children
  • 2 restaurants and 2 coffee shops
  • 1 bar

Restaurants on site

  • Koki-Den
  • Shimizu
  • Lounge Momiji
  • SLOPE SIDE DINER ZAKURO
  • ASAMA

Things to do

  • 24-hour fitness centre
  • Bike parking
  • Seasonal outdoor pool
  • Shopping
  • Spa services

Family friendly

  • Corner/local shop
  • Fridge
  • Seasonal outdoor pool

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Gift shop/newsstand
  • Corner/local shop
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • Business centre
  • Conference space (25801 square feet)

Outdoors

  • Garden
  • Japanese garden

Spa

  • Massages

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible (may have limits)

More

  • Designated smoking areas
  • Local artist showcase

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Heating

Bathroom

  • Electronic bidet
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Shower/bath combination
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste

Entertainment

  • 32-inch TV
  • TV/satellite channels

Food and drink

  • Electric kettle
  • Free tea bags/instant coffee
  • Fridge

More

  • Electrical adapters/chargers
  • In-room massage
  • Phone
  • Safe
  • Slippers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
A scheduled power outage will take place on January 14, 2025 from 1-5 AM. All facilities that use power, including elevators will not be available during this time.
A scheduled power outage will take place on January 27, 2025 from 1-5 AM. All facilities that use power, including elevators will not be available during this time.
Breakfast is not included in the breakfast rate plans for children ages 0-5, and can be requested onsite for the listed child breakfast fee.

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from September 2 to July 19:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately JPY 4520 for adults and JPY 2373 for children
  • Self parking fee: JPY 1500 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Pool fee: JPY 9000 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The optional pool fee of JPY 7,000 per person, per day, applies to guests ages 16 and above on weekdays, and JPY 9,000 on weekends, holidays, and August 14-16, 2024, for access to the Sky Pool. The same optional pool fee per person, per day, applies to guests ages 13 and above for access to the Diamond Pool. The pool fee for children ages 4-12 is JPY 5,000 on weekdays and JPY 7,000 on weekends, holidays, and August 14-16, 2024. Children ages 0-3 have access to the Diamond Pool at no charge. The optional pool fee is different for July 27, August 4, August 9 and August 24, 2024. Please contact property for more details.
Guests with tattoos are not able to use the onsite public bathing facilities and pool.

We should mention

The seasonal pool will be open from July 20 to September 01
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
A car is not required for transportation to and from this property
Guests with tattoos are not able to use the onsite public bathing facilities
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Grand Prince Hotel New Takanawa
Grand Prince Hotel New Takanawa Tokyo
Grand Prince New Hotel Takanawa
Grand Prince New Takanawa
Grand Prince New Takanawa Hotel
Grand Prince New Takanawa Tokyo
Hotel Prince Takanawa
New Takanawa Prince
Prince New Takanawa Hotel
Takanawa Prince
Grand Prince Hotel New Takanawa Tokyo, Japan
Prince Shin Takanawa Tokyo
Grand Prince Hotel New Takanawa
Grand Prince Hotel Shin Takanawa Hotel
Grand Prince Hotel Shin Takanawa Tokyo
Grand Prince Hotel Shin Takanawa Hotel Tokyo

Grand Prince Hotel Shin Takanawa Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 574 out of 1048 reviews" "
Rating 8 - Good. 279 out of 1048 reviews" "
Rating 6 - Okay. 128 out of 1048 reviews" "
Rating 4 - Poor. 37 out of 1048 reviews" "
Rating 2 - Terrible. 30 out of 1048 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Mary

Stayed 11 nights in Aug 2024

10/10 Excellent

Kyle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was immaculate and rught next to shinagawa station. From shinagawa can get anywhere you need to.
Stayed 7 nights in Sep 2024

10/10 Excellent

David

Stayed 5 nights in Sep 2024

8/10 Good

Narelle Mayling

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very happy we chose to stay here. It's a beautiful hotel and is in a convenient location. Close to transport, convenience stores, and places to eat.
Stayed 2 nights in Sep 2024

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall a very luxurious experience! I wish there was more instructions or signage in English. The staff wasn’t the most personable, but I was able to understand most of what was going on with the check in and check out.
Stayed 1 night in Sep 2024

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome Great Wonderful!
This hotel is great! I don't know who is writing these reviews, or where they are staying. I stayed at the Grand Prince Hotel Shin Takanawa. The people are amazing. Extremely helpful staff. Everyone speaks English...... and even if they didn’t, why would they? It's Japan. If you want people to speak English then you should travel to England or the United States LOL. Or maybe if you are a whiny American then you should stay home, or learn Japanese. (American here......not whiny.) Did I mention that the staff is great! I just want to make that clear. Our room was just fine, is it a brand new remodeled room? No. Our room was a big room with two double beds. The balcony is small. Room for two people to stand up. No lounging with furniture. Some balconies overlook the beautiful Japanese garden. There was absolutely nothing wrong with the room. The hotel is beautiful and amazing. I did not use any of the amenities at the property so I cannot comment on those. I am glad that I didn't let the reviews deter me from staying here. Someone also complained about there being no room to store luggage, what hotel rooms have room to store luggage? Stay at this hotel, I highly recommend it. I got a reasonable, affordable price. If you are booking during a high price time then your opinions may be different.
Stayed 5 nights in Sep 2024

8/10 Good

Oskar

Liked: Cleanliness, staff & service, amenities
Overall a very pleasant stay. The only thing that wasn't so great was that the air conditioning in my room. My room rarely went below 27 degrees Celsius no matter what settings I inputted, so perhaps it was faulty. I had to resort to cold showers to cool off.
Stayed 12 nights in Sep 2024

10/10 Excellent

Edgar

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2024

6/10 Okay

Thanh

Travelled with partner
Disliked: Property conditions & facilities
Looked nothing like the photos advertised. Old tv and old rooms. Gym was very small. All(2) of their pools were closed because it wasn’t summer, was still 35 degrees. Definitely worth trying somewhere else. Won’t be coming back.
Stayed 3 nights in Sep 2024

10/10 Excellent

Katrina

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are nice enough. The best parts of the hotel are the shared spaces - the garden and lobby are wonderful. Staff and service are great.
Stayed 5 nights in Sep 2024

10/10 Excellent

Gurpreet

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Convenient location close to Shinigawa station. Shuttle to the station is very helpful. Decent amount to see and do within walking distance. The rooms are a little worn down and dated considering the price.
Stayed 1 night in Sep 2024

8/10 Good

Marc Andre

Stayed 4 nights in Sep 2024

10/10 Excellent

Stephanie, Jamaica

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel has many restaurant options it’s very clean. Close to the subway and JR Yamanote line.
Stayed 7 nights in Sep 2024

10/10 Excellent

Dawn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel great views
Stayed 2 nights in Sep 2024

10/10 Excellent

Nga

Stayed 4 nights in Sep 2024

10/10 Excellent

kitajima

Stayed 2 nights in Sep 2024

8/10 Good

Laurent, Tustin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful outdoor garden. Room was nice….rugs look a bit used. Main issue was the AC. Wasn’t cooling the room. Other than that…enjoyed the hotel
Stayed 1 night in Aug 2024

10/10 Excellent

Franco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Rafael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recommended
Very good hotel and well connected with the green line of the train.
Stayed 1 night in Sep 2024

8/10 Good

Takashi

Liked: Cleanliness, staff & service
Stayed 2 nights in Sep 2024

10/10 Excellent

Ayaka

Stayed 1 night in Sep 2024

8/10 Good

Janet Shuk-Wun

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was generally clean and quiet. The room was big and confortable. There were many elevators and you didn't have to wait long for one. It was also convenient - there's a 7-Eleven in the B1 level. Overall, the stay was good. The only downside was it feels a bit of a long walk from Shinagawa station when in 35degrees heat.
Stayed 6 nights in Sep 2024

10/10 Excellent

Matthew

Travelled with family, Business traveller
Liked: Staff & service
Disliked: Amenities
The lobby and room itself was clean and spacious, especially for a room in Tokyo. The staff was also very helpful, and the breakfast buffet was great. However, the bathroom had a mildew smell due to lack of ventilation, and the "fitness center" was just 2 treadmills (1 broken) and 2 stationary bikes, no weight machines. It was also oppressively hot in that room, which felt more like a repurposed office.
Stayed 5 nights in Sep 2024

8/10 Good

Cody

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was beautiful and had great amenities close by.
Stayed 2 nights in Sep 2024

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service, room comfort
Stayed 3 nights in Sep 2024