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HOTEL MYSTAYS PREMIER Hamamatsucho

4.0 star property

Photo gallery for HOTEL MYSTAYS PREMIER Hamamatsucho

Lobby lounge
Exterior
Lobby sitting area
In-room safe, desk, free WiFi, bed sheets
Bar (on property)

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Housekeeping
  • Parking available
  • 24/7 front desk
  • Laundry

Explore the area

Map
1-8-5 Hamamatsucho, Tokyo, Tokyo-to, 105-0013
  • Tokyo Tower
    ‪15 min walk‬
  • Tokyo Imperial Palace
    ‪3 min drive‬
  • Roppongi Hills
    ‪4 min drive‬
  • Tokyo (HND-Haneda)
    ‪25 min drive‬

Room options

View all photos for Deluxe Twin Room without Extra Bed, Non Smoking, Max 4 Adults

In-room safe, desk, free WiFi, bed sheets

Deluxe Twin Room without Extra Bed, Non Smoking, Max 4 Adults

  • 28 sq m
  • Sleeps 6
  • 2 Double Beds

View all photos for Deluxe Twin with Extra Bed, Non Smoking, Max 5 Adults

In-room safe, desk, free WiFi, bed sheets

Deluxe Twin with Extra Bed, Non Smoking, Max 5 Adults

  • 28 sq m
  • Sleeps 7
  • 2 Double Beds and 1 Twin Murphy Bed

View all photos for Comfort Room with Sofa Bed, Non Smoking (No cleaning Service), Max 3 Adults

In-room safe, desk, free WiFi, bed sheets

Comfort Room with Sofa Bed, Non Smoking (No cleaning Service), Max 3 Adults

  • 28 sq m
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Superior Twin Room, Non Smoking, Max 3 Adults

In-room safe, desk, free WiFi, bed sheets

Superior Twin Room, Non Smoking, Max 3 Adults

  • 28 sq m
  • Sleeps 5
  • 2 Large Twin Beds

View all photos for Comfort King Room, Non Smoking, Max 3 Adults

In-room safe, desk, free WiFi, bed sheets

Comfort King Room, Non Smoking, Max 3 Adults

  • 28 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Comfort King Room, Non Smoking (No cleaning Service), Max 3 Adults

In-room safe, desk, free WiFi, bed sheets

Comfort King Room, Non Smoking (No cleaning Service), Max 3 Adults

  • 28 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Comfort King Room with Sofa Bed, Non Smoking, Max 3 Adults

In-room safe, desk, free WiFi, bed sheets

Comfort King Room with Sofa Bed, Non Smoking, Max 3 Adults

  • 28 sq m
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Superior Room, Non Smoking, Max 3 Adults

In-room safe, desk, free WiFi, bed sheets

Superior Room, Non Smoking, Max 3 Adults

  • 28 sq m
  • Sleeps 4
  • 1 Queen Bed

View all photos for Superior Twin Room, Non Smoking (No cleaning Service), Max 3 Adults

In-room safe, desk, free WiFi, bed sheets

Superior Twin Room, Non Smoking (No cleaning Service), Max 3 Adults

  • 28 sq m
  • Sleeps 5
  • 2 Large Twin Beds

View all photos for Superior Room, Non Smoking (Queen, No cleaning Service), Max 2 Adults

In-room safe, desk, free WiFi, bed sheets

Superior Room, Non Smoking (Queen, No cleaning Service), Max 2 Adults

  • 28 sq m
  • Sleeps 4
  • 1 Queen Bed

View all photos for Deluxe Twin Room with Extra Bed, Non Smoking (No cleaning Service), Max 5 Adults

In-room safe, desk, free WiFi, bed sheets

Deluxe Twin Room with Extra Bed, Non Smoking (No cleaning Service), Max 5 Adults

  • 28 sq m
  • Sleeps 7
  • 2 Double Beds and 1 Twin Murphy Bed

View all photos for Deluxe Twin Room without Extra Bed, Non Smoking (No cleaning Service), Max 4 Adults

In-room safe, desk, free WiFi, bed sheets

Deluxe Twin Room without Extra Bed, Non Smoking (No cleaning Service), Max 4 Adults

  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Twin Room, Non Smoking, Max 5 Adults

In-room safe, desk, free WiFi, bed sheets

Deluxe Twin Room, Non Smoking, Max 5 Adults

  • 28 sq m
  • Sleeps 7
  • 2 Double Beds and 1 Twin Murphy Bed

View all photos for Deluxe Twin Room, Non Smoking (No cleaning Service), Max 5 Adults

In-room safe, desk, free WiFi, bed sheets

Deluxe Twin Room, Non Smoking (No cleaning Service), Max 5 Adults

  • 28 sq m
  • Sleeps 7
  • 2 Double Beds and 1 Twin Murphy Bed

View all photos for Run of House, Non Smoking

Run of House, Non Smoking

Run of House, Non Smoking

  • Sleeps 2
  • 2 Large Twin Beds OR 1 Queen Bed

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About the area

Tokyo

With a stay at HOTEL MYSTAYS PREMIER Hamamatsucho, you'll be centrally located in Tokyo, within a 5-minute drive of Tokyo Tower and Tokyo Imperial Palace. .This hotel is 3 mi (4.8 km) from Toyosu Market and 3.6 mi (5.7 km) from Nippon Budokan.

What's nearby

  • Shiba Park - 15 min walk - 1.3 km
  • Tokyo Tower - 15 min walk - 1.3 km
  • Ginza Six - 18 min walk - 1.5 km
  • Tokyo Imperial Palace - 3 min drive - 3.1 km
  • Roppongi Hills - 4 min drive - 3.1 km

Getting around

  • Hamamatsucho Station - 6 min walk
  • Daimon Station - 6 min walk
  • Haneda Airport (HND) - 25 min drive

Restaurants

  • ‪芝文 - ‬2 min walk
  • ‪ドミノ・ピザ浜松町店 - ‬2 min walk
  • ‪煎濾 - ‬2 min walk
  • ‪蕎麦たつ 浜松町店 - ‬2 min walk
  • ‪福楽園 - ‬2 min walk

About this property

HOTEL MYSTAYS PREMIER Hamamatsucho

Hotel with a 24-hour front desk, near Tokyo Tower
HOTEL MYSTAYS PREMIER Hamamatsucho offers 120 air-conditioned accommodations with safes and complimentary bottled water. Televisions come with digital channels and pay movies.

Bathrooms include showers, toilets with an electronic bidet, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and in-room massages can be requested.

Make yourself at home in one of the 120 air-conditioned rooms featuring refrigerators. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and toilets with an electronic bidet. Conveniences include safes and desks, and housekeeping is provided daily.
Make use of convenient amenities such as complimentary wireless internet access, tour/ticket assistance, and a vending machine.
Enjoy a satisfying meal at Morimoto serving guests of HOTEL MYSTAYS PREMIER Hamamatsucho. Buffet breakfasts are available daily from 7 AM to 9:30 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 7 AM and 9:30 AM.
Morimoto - This restaurant serves breakfast, lunch, and dinner.

Languages

Chinese (Mandarin), English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Parking on site (JPY 1,620 per night)

Food and drink

  • Daily buffet breakfast available 7 AM to 9:30 AM for a fee: JPY 1,800 for adults and JPY 1,450 for children
  • A restaurant

Restaurants on site

  • Morimoto

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Spa

  • In-room massages

Accessibility

  • Lift

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • 32-inch TV with digital channels
  • Pay films

Food and drink

  • Free bottled water
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Heating
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:30 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
This property provides heating from October 31 - March 31, and air conditioning from April 17 - October 30.
A scheduled fire alarm system inspection will take place at this property on April 28 - April 29,2025, 9 AM - 5PM. During this time, inspectors will patrol the property and enter guestrooms. Guests can expect to hear loud noises from emergency alarms. this time, inspectors will patrol the property and enter guestrooms.
This property's restaurant closes at 11 PM. Orders for alcoholic beverages are accepted until 10:30 PM, and food orders are accepted until 10 PM. Room service orders are accepted until 9 PM.
Breakfast is not included in the breakfast rates for children ages 4-6 years, and can be requested onsite for JPY 1,000 per person.

Renovations and closures

The property will be renovating from May 6 2025 to September 29 2025 (completion date subject to change). The following areas are affected:
  • Select guestrooms
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately JPY 1800 for adults and JPY 1450 for children
  • Self parking fee: JPY 1620 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Mystays Premier Hamamatsucho
HOTEL MYSTAYS PREMIER Hamamatsucho Hotel
HOTEL MYSTAYS PREMIER Hamamatsucho Tokyo
HOTEL MYSTAYS PREMIER Hamamatsucho Hotel Tokyo

HOTEL MYSTAYS PREMIER Hamamatsucho Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 633 out of 1156 reviews
Rating 8 - Good. 401 out of 1156 reviews
Rating 6 - Okay. 96 out of 1156 reviews
Rating 4 - Poor. 17 out of 1156 reviews
Rating 2 - Terrible. 9 out of 1156 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Hendri, LINDFIELD

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel provides everything anyone would desire from a hotel. It is conveniently located from Tokyo and is close to all amenities including shops & transport. The room is clean and comfortable with enough space for large luggages. The staff members are courteous and helpful in addressing our needs. Highly recommended.
Stayed 2 nights in Dec 2024

10/10 Excellent

Enoch Man-Tsun

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to train and subway station. Also close to tokyo tower. Enough food options and convenient stores near by
Stayed 4 nights in Dec 2024

10/10 Excellent

Abraham

Travelled with family
Stayed 8 nights in Dec 2024

10/10 Excellent

Carmen

Travelled with family
Liked: Property conditions & facilities
Excellent location
It is a lovely place, great location and services.
Stayed 1 night in Dec 2024

8/10 Good

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Cynthia

Stayed 10 nights in Nov 2024

10/10 Excellent

Amber

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024

6/10 Okay

Chris

Travelled with family, Travelled with family and small children
Liked: Staff & service, amenities
Room should be cleaner but the location was okay because of the proximity from the tourist areas.
Stayed 3 nights in Dec 2024

8/10 Good

Billy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They were kind enough to let us check in early and then stowed our bags when we went out and about before our lat evening flight.
Stayed 1 night in Dec 2024

8/10 Good

Teddy

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The supermarket and station only about 5 minute walk and have several convenience store, dining store nearby. Stay with family with 2 young kids, quite comfortable
Stayed 2 nights in Nov 2024

8/10 Good

Deryk, New Taipei City

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just a short walk from Hamamatsucho Monorail station, which is an 18 minute ride to and from Haneda Airport, so very convenient. Nice hotel, average Japanese style breakfast with some Western elements thrown in. A short walk to a lot of restaurants and a few bars.. Recommended.
Stayed 3 nights in Dec 2024

10/10 Excellent

Arlene

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Nov 2024

10/10 Excellent

Tian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel and friendly staff
We booked the last few nights of stay at this hotel as part of our last few days in Japan.The hotel staff was very friendly and helpful. They spoke English well and there is always someone at the front desk even late at night. Upon check in the front desk staff give us a sheet of paper and explain room service, breakfast time, wifi, etc.They also helped and explained to us how to ship our luggage to the airport. This was very helpful since we're traveling with kids and have carry on and backpacks so shipping the larger luggage straight to the airport was great. Process was very smooth. We booked the luggage pick up online through the app the night before, drop off the luggage at the front desk in the morning and then check out. The breakfast provided at the hotel was very good. They have both Japanese breakfast (miso soup, grilled fish, natto, etc) and also mini pancakes and waffles, cereals and other American breakfast as well. We didn't pay the room rate to include breakfast so we paid additional fees for the breakfast, but it was worth it. We didn't want our room to be cleaned everyday so we just dropped the towels outside our doors and picked up new towels at the front desk. Anything else we need, we just asked and picked up at the front desk. We heard from other family members staying that if we let them clean our room, we get water bottles everyday. Overall, our stay was great. If we are in the area in the future, we would considered staying at the hotel again.
Stayed 4 nights in Nov 2024

10/10 Excellent

Vanessa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2024

6/10 Okay

Jeffrey

Travelled with family and small children
Liked: Staff & service
The room was a bit hot and air conditioning is centrally controlled so we can’t really change the temperature. Staff were nice, and assisted us with holding our luggage. The room was reasonable. Not very new, but clean enough.
Stayed 3 nights in Nov 2024

10/10 Excellent

Stefan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Vicinity to subway station is great! Staff is also great, assisted me e.g. with forwarding luggage to my next hotel.
Stayed 6 nights in Nov 2024

8/10 Good

Beverly

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 10 nights in Nov 2024

10/10 Excellent

Arlene

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice quiet area but very close to the train station Spacious room
Stayed 2 nights in Nov 2024

10/10 Excellent

Jenna

Liked: Cleanliness, staff & service, property conditions & facilities
It was a comfortable stay!
Stayed 2 nights in Nov 2024

4/10 Poor

Liyakhat

Travelled with family
Liked: Staff & service, room comfort
The bathroom was very smelly. Other than that, it’s a good hotel. I would not recommend staying here because of the smell in bathroom.
Stayed 2 nights in Nov 2024

8/10 Good

dundee

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room gets cleaned and supplies replenished daily. Close to public transport but not noisy.
Stayed 4 nights in Nov 2024

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Mark

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was spacious and tastefully designed. Liked the sliding grid panel between the entry and main room. Appreciated the extra space offered by the seating area. Would like it if extra towels were already placed in the room, however, I assume we would be provided with extras if we asked. The buffet breakfast in the restaurant downstairs offered a great variety of Japanese food. Areas of improvement: Received emails from the hotel a few days prior to check-in informing us of potential construction activities in the hotel, and another one stating that the HVAC system would be switching from cooled air to heated air. When we got to our room, it felt uncomfortably warm. We were told by the staff that we could turn off the air delivery system and open the window to allow cool air from outside to come in. The window is pivoting, therefore, once opened, it makes it difficult to roll the shades down. It took a while to cool the room down. It would have been better if those notices were provided at the time of booking to help in our decision of selecting a hotel. Overall, we liked this hotel and recommend it.
Stayed 2 nights in Nov 2024

10/10 Excellent

Dara

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

6/10 Okay

tod j

Liked: Cleanliness, room comfort
Last night stay in Japan
We picked this hotel for our last night in Japan because of it's higher ratings, it's closeness to Hamamatsucho Station (which is only one stop from HND Airport on an express train), and it's closeness to Hamarikyu Gardens; that worked out well. If memory serves me right, this hotel was also less expensive compared to other hotels with the same rating. However, this was our least favorite of any of the major hotels we stayed at and was a bit disappointing. The staff seemed a bit stressed, the carpet in the room worn and felt unclean, even though the room was clean. The breakfast was very good. It's an older hotel which means they only have heat or ac in the rooms, an even though temps outside were still warm, the hotel had switched to heat; our room was very warm, but fortunately we could open the window. Finally, after checkout we went back to the hotel to pickup our stored luggage. My husband needed to take a pill so he asked the staff in the restaurant (where we had eaten breakfast and they remembered him) for a glass of water. He was told he would have to pay for water (about US$5); how absurd. We would not recommend this hotel.
Stayed 1 night in Nov 2024