Overall this is a good place to stay. The location is convenient, there is a lovely rooftop terrace and the rooms, although small are fine. The problem is the checkout experience. We arrived early on the day we checked in and the room was not ready however the staff stored our luggage until check in time. When it was time to check out, we left to checkout at 7:30 am as we were going on a tour. We brought our luggage down and were told that they could only store it until 11 am ( checkout time). They gave me a tag to take the luggage somewhere else 300 metres away. I told them we were going on a tour and I did not have time to do that - but could return at 12 noon. There was no flexibility at all. They insisted I come back by 11. If this is the policy, they should make it clear to guests that they will not store luggage after checkout time ( which is very unusual for a hotel). We had to leave the tour early to come back for the luggage. On top of that, the tag is to take it to an expensive storage place which I discovered after. There are many lockers closer and cheaper, so taking it to the place they suggest is just poor advice. Other than the checkout experience, which really made our last day a less than pleasant experience, we were pleased with the stay.