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Sheraton Miyako Hotel Tokyo

5.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Sheraton Miyako Hotel Tokyo

Exterior
Deluxe Room, 2 Single Beds, Non Smoking
Luxury Room, 1 King Bed, Non Smoking
Indoor pool
2 bars/lounges, lobby lounge

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Bar
    Bar
  • Hot tub
    Hot tub
  • Air conditioning
    Air conditioning
  • Parking available
    Parking available
  • Spa
    Spa
  • Gym
    Gym

Explore the area

Map
1-1-50 Shirokanedai, Minato-ku, Tokyo, Tokyo-to, 108-8640
  • Happoen Garden
    1 min walk
  • Meiji Gakuin University
    1 min walk
  • Sengakuji Temple
    7 min walk
  • Tokyo (HND-Haneda)
    31 min drive

Room options

View all photos for Premium Room, 2 Single Beds, Non Smoking, City View

Premium Room, 2 Single Beds, Non Smoking, City View

Premium Room, 2 Single Beds, Non Smoking, City View

  • 36 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Premium Room, 1 King Bed, Non Smoking, City View

Premium Room, 1 King Bed, Non Smoking, City View

Premium Room, 1 King Bed, Non Smoking, City View

  • 33 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Non Smoking, City View

Superior Room, 1 King Bed, Non Smoking, City View

Superior Room, 1 King Bed, Non Smoking, City View

  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Club Room, 1 Double Bed, Non Smoking

Club Room, 1 Double Bed, Non Smoking

Club Room, 1 Double Bed, Non Smoking

  • 26 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Suite, 1 King Bed, Non Smoking, City View

Junior Suite, 1 King Bed, Non Smoking, City View

Junior Suite, 1 King Bed, Non Smoking, City View

  • 62 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Club Suite, 1 King Bed

Premium bedding, down duvets, minibar, in-room safe

Club Suite, 1 King Bed

  • 60 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Single Beds, Non Smoking

Deluxe Room, 2 Single Beds, Non Smoking

Deluxe Room, 2 Single Beds, Non Smoking

  • 36 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Room, 1 King Bed, Non Smoking

Deluxe Room, 1 King Bed, Non Smoking

Deluxe Room, 1 King Bed, Non Smoking

  • 33 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Non Smoking

Superior Room, 1 King Bed, Non Smoking

Superior Room, 1 King Bed, Non Smoking

  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 Double Bed, Non Smoking

Deluxe Room, 1 Double Bed, Non Smoking

Deluxe Room, 1 Double Bed, Non Smoking

  • 33 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room, 1 King Bed, Non Smoking

Superior Room, 1 King Bed, Non Smoking

Superior Room, 1 King Bed, Non Smoking

  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Room, 1 King Bed, Non Smoking

Luxury Room, 1 King Bed, Non Smoking

Luxury Room, 1 King Bed, Non Smoking

  • 40 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking

Deluxe Room, 1 King Bed, Non Smoking

Deluxe Room, 1 King Bed, Non Smoking

  • 33 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Single Beds, Non Smoking

Deluxe Room, 2 Single Beds, Non Smoking

Deluxe Room, 2 Single Beds, Non Smoking

  • 36 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Room, 1 King Bed, Non Smoking

Superior Room, 1 King Bed, Non Smoking

Superior Room, 1 King Bed, Non Smoking

  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Single Beds, Non Smoking

Superior Room, 2 Single Beds, Non Smoking

Superior Room, 2 Single Beds, Non Smoking

  • 30 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Standard Room, 1 Queen Bed, Non Smoking

Standard Room, 1 Queen Bed, Non Smoking

  • 26 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

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About the area

Tokyo

With a stay at Sheraton Miyako Hotel Tokyo, you'll be centrally located in Tokyo, within a 5-minute drive of Tokyo Tower and Roppongi Hills. .This luxury hotel is 2.9 mi (4.7 km) from Shibuya Crossing and 3.3 mi (5.3 km) from Tokyo Bay.

What's nearby

  • Sengakuji Temple - 7 min walk - 0.7 km
  • Roppongi Hills - 3 min drive - 2.7 km
  • Tokyo Tower - 4 min drive - 3.1 km
  • Tokyo Midtown - 5 min drive - 4.2 km
  • Shibuya Crossing - 6 min drive - 4.7 km

Getting around

  • Shirokane-takanawa Station - 6 min walk
  • Meguro Station - 18 min walk
  • Narita Intl. Airport (NRT) - 66 min drive

Restaurants

  • ‪八芳園夢庵 - ‬8 min walk
  • ‪ロビーラウンジ バンブー - ‬1 min walk
  • ‪Sheraton Club - ‬1 min walk
  • ‪四川 - ‬1 min walk
  • ‪Thrush Cafe - ‬7 min walk

About this property

Sheraton Miyako Hotel Tokyo

Luxury Tokyo hotel in Minato with 5 restaurants
Sheraton Miyako Hotel Tokyo offers 471 air-conditioned accommodations with minibars and laptop-compatible safes. Beds feature down comforters and premium bedding. A pillow menu is available. 32-inch LCD televisions come with premium digital channels. Guests can make use of the in-room refrigerators and espresso makers. Bathrooms include shower/tub combinations with deep soaking bathtubs and hydromassage showerheads. Bathrooms are also outfitted with slippers, toilets with an electronic bidet, and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and hair dryers. In-room massages, irons/ironing boards, and change of bedsheets can be requested. Housekeeping is provided daily.

An indoor pool and a spa tub are on site. Other recreational amenities include a health club and a sauna.

Children under 12 years old are not allowed in the swimming pool without adult supervision. Guests under 7 years old are not allowed in the swimming pool.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Esthetic salon GUERLAN PARIS. Services include deep-tissue massages, facials, body scrubs, and body treatments. The spa is equipped with a sauna and a spa tub. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
Make yourself at home in one of the 471 air-conditioned rooms featuring refrigerators and LCD televisions. Your bed comes with down comforters and premium bedding. Complimentary wired and wireless internet access keeps you connected, and digital programming provides entertainment. Private bathrooms with shower/tub combinations feature deep soaking bathtubs and complimentary toiletries.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You can take advantage of recreational amenities such as a health club, an indoor pool, and a spa tub. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands. Getting to nearby attractions is a breeze with the complimentary area shuttle.
Grab a bite at Cafe California, one of the hotel's 5 restaurants, or stay in and take advantage of the room service (during limited hours). Relax with a refreshing drink at one of the 2 bars/lounges. English breakfasts are available daily from 7:00 AM to 10:30 AM for a fee.
Featured amenities include complimentary wired internet access, a 24-hour business center, and limo/town car service. Planning an event in Tokyo? This hotel has facilities measuring 8030 square feet (746 square meters), including conference space. A roundtrip airport shuttle is provided for a surcharge (available on request), and self parking (subject to charges) is available onsite.
English breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:30 AM.
Cafe California - This restaurant serves breakfast, lunch, and dinner.
Shisen Chinese Restaurant - This restaurant serves breakfast, lunch, and dinner. Open select days.
Bamboo Lobby Bar & Lounge - Overlooking the garden, this lobby lounge serves light fare only. Open daily.
M Bar - This bar serves light fare only. Open daily.
Teppanyaki Shirokane - This restaurant serves lunch and dinner. Open select days.
Room service (during limited hours) is available.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Uncovered self parking on site (JPY 2000 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available
  • Return airport shuttle (surcharge) from 6:00 AM to 9:30 PM
  • Airport shuttle on request
  • Free local area shuttle
  • Limo/town car service

Food and drink

  • English breakfast available for a fee daily 7:00 AM–10:30 AM: JPY 4500 per person
  • 5 restaurants
  • 2 bars/lounges
  • Room service available

Restaurants on site

  • Cafe California
  • Shisen Chinese Restaurant
  • Bamboo Lobby Bar & Lounge
  • M Bar
  • Teppanyaki Shirokane

Things to do

  • Fitness centre
  • Full-service spa
  • Indoor pool
  • Sauna
  • Shopping
  • A hot tub

Conveniences

  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Corner/local shop

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Conference space (8030 square feet)

Outdoors

  • Garden

Spa

  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Sauna
  • Spa open daily
  • Hot tub

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Grab bar near toilet
  • Height-adjustable showerhead
  • In-room accessibility
  • Lever door handles
  • Low-height plug sockets in bathroom
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs available on site

More

  • Biodegradable coffee stirrers
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • No plastic coffee stirrers
  • Rooftop garden
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Heating
  • Pillow menu
  • Premium bedding

Bathroom

  • Deep-soaking bath
  • Electronic bidet
  • Free toiletries
  • Hairdryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower/bath combination
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 32-inch LCD TV
  • TV/satellite channels
  • Premium channels

Food and drink

  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar
  • Fridge

More

  • Desk
  • Free newspapers
  • In-room massage
  • Iron/ironing board (on request)
  • Laptop-compatible safe
  • Phone
  • Recycling
  • Slippers
  • Soundproofing
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2:00 AM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Renovations and closures

The following facilities or services will be unavailable from October 22 2024 to October 31 2024 (dates subject to change):
  • Sauna
  • Spa
  • Spa tub
  • Swimming pool
The property will be renovating from November 25 2024 to March 23 2025 (completion date subject to change). The following areas are affected:
  • Hallway
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

This property does not allow children
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.
  • A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.

We have included all charges provided to us by the property.

Optional extras

  • Fee for English breakfast: approximately JPY 4500 per person
  • Airport shuttle fee: JPY 3200 per person (one-way)
  • Uncovered self parking fee: JPY 2000 per night (in/out privileges)
  • Facilities fee: JPY 3000 per person and includes use of: sauna; swimming pool; fitness facilities

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Pool access available from 6:30 AM to 8:00 PM
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Guests under 7 years old are not allowed in the swimming pool, and guests under 12 years old are only allowed in the swimming pool with adult supervision
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Miyako Tokyo Hotel
Sheraton Hotel Tokyo
Sheraton Miyako
Sheraton Miyako Hotel
Sheraton Miyako Hotel Tokyo
Sheraton Miyako Tokyo
Sheraton Tokyo
Tokyo Miyako Hotel
Tokyo Sheraton Miyako
Tokyo Sheraton Miyako Hotel
Minato Sheraton
Sheraton Minato
Sheraton Miyako Hotel Tokyo Japan
Sheraton Miyako Tokyo Tokyo
Sheraton Miyako Hotel Tokyo Hotel
Sheraton Miyako Hotel Tokyo Tokyo
Sheraton Miyako Hotel Tokyo Hotel Tokyo

Sheraton Miyako Hotel Tokyo Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 499 out of 1000 reviews" "
Rating 8 - Good. 378 out of 1000 reviews" "
Rating 6 - Okay. 78 out of 1000 reviews" "
Rating 4 - Poor. 33 out of 1000 reviews" "
Rating 2 - Terrible. 12 out of 1000 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Suminori

Stayed 2 nights in Aug 2024

10/10 Excellent

Jean elie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect
Stayed 1 night in Aug 2024

10/10 Excellent

Ahmad

Stayed 5 nights in Jul 2024

10/10 Excellent

Pte Ltd

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Jonathan

Stayed 3 nights in May 2024

8/10 Good

William

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent garden area for walking.
Stayed 3 nights in Apr 2024

6/10 Okay

Christopher

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The gym is not adequate as there are no weights. The washroom in the room is very out dated. There are very few ac charging outlets in each bedroom and nothing next to the bed. This hotel needs to be updated very badly.
Stayed 3 nights in Apr 2024

10/10 Excellent

Theresa, Murray

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is very convenient to the JR Shinagawa Station and the free shuttle to there and Meguro Station is a very good service. Hotel staff is friendly and helpful every time I have stayed.
Stayed 2 nights in Apr 2024

8/10 Good

Jorge

Liked: Staff & service, property conditions & facilities, room comfort
Spa & Sauna Room
The location and hotel installations were excellent. However, they charged for the use of the Sauna room, and the cleaning of the spa area was not good.
Stayed 4 nights in Mar 2024

10/10 Excellent

Gabriel, San Diego

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall facility and services were excellent
Stayed 4 nights in Mar 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our frequent go-to hotel in Tokyo because it is close to Haneda Airport and easy to access by JR or subway, and in a quiet residential neighbourhood if one wants to avoid the madding crowds.
Stayed 1 night in Jan 2024

10/10 Excellent

wing yun

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

10/10 Excellent

Judy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel. Great staff. Only complaint is that Marriott did not recognize this stay because we booked through hotels.com. Most disappointing as we’ve never booked any other way than through the Marriott site and didn’t realize Marriott would not count these nights towards our stays. Not a very good policy from a company that’s usually so very accommodating.
Stayed 2 nights in Oct 2023

10/10 Excellent

John T

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

6/10 Okay

Suzan

Stayed 3 nights in Sep 2023

10/10 Excellent

Christopher

Stayed 3 nights in Jun 2023

8/10 Good

Yin Peng

Liked: Cleanliness, staff & service, amenities
Stayed 6 nights in Apr 2023

10/10 Excellent

Viatcheslav

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good enough
Stayed 1 night in Apr 2023

6/10 Okay

Doowon

Liked: Cleanliness, amenities
Location was inconvenient for metro and restaurants.
Stayed 2 nights in Apr 2023

10/10 Excellent

Clare

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We were warmly welcomed by the staff and check in was quick and efficient. The club room was very spacious, beds super comfy and bathroom clean and plenty amenities. The Japanese Garden was an added bonus. We were very pleased with our stay at the Sheraton Miyako and would definitely stay here again
Stayed 5 nights in Mar 2023

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 13 nights in Feb 2023

4/10 Poor

Tat Pui

Disliked: Cleanliness, amenities, property conditions & facilities
The room needs renovation badly . Water won’t drain properly. Lightning too dark . Everything reminds me of a 3 star hotel in Europe

8/10 Good

Yumiko

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Nov 2022

10/10 Excellent

Hongyuan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best hotels stay. Love the cleanliness and food especially. Also enjoyed the garden around the hotel. There's also free shuttle to and fro Meguro station, so prettt convenient. The swimming pool is not free for guest though, and it's pretty expensive. Other than that, love the quietness and ambience of this hotel. Will definitely come back again.
Stayed 4 nights in Nov 2022

10/10 Excellent

mark

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Faultless Hotel
Cannot fault this hotel in terms of service, cleanliness. The best I’ve experienced in a long time. One negative - I would have to pay to use the gym if I wasn’t a Bonvoy member. Luckily I am however if I’d paid to use their poorly equipped gym I would not have been happy.
Stayed 4 nights in Oct 2022