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The Prince Park Tower Tokyo - Preferred Hotels & Resorts, LVX Collection

5.0 star property

Photo gallery for The Prince Park Tower Tokyo - Preferred Hotels & Resorts, LVX Collection

3 bars/lounges
3 bars/lounges
3 bars/lounges
Panoramic Corner King Room, Non Smoking, 19-28F [Tokyo Tower View]
3 bars/lounges

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Parking available
  • Housekeeping

Explore the area

Map
4-8-1 Shibakoen Minato-ku, Tokyo, Tokyo-to, 105-8563
  • Tokyo Tower
    ‪8 min walk‬
  • Tokyo Imperial Palace
    ‪3 min drive‬
  • Shibuya Crossing
    ‪5 min drive‬
  • Tokyo (HND-Haneda)
    ‪22 min drive‬

Room options

View all photos for City Royal Suite Room, Non Smoking, Club Lounge Access, 32F [2 bed rooms, Tokyo Tower View]

City Royal Suite Room, Non Smoking, Club Lounge Access, 32F [2 bed rooms, Tokyo Tower View] | Living area

City Royal Suite Room, Non Smoking, Club Lounge Access, 32F [2 bed rooms, Tokyo Tower View]

  • 215.7 sq m
  • City view
  • Sleeps 6
  • 1 King Bed and 2 Twin Beds

View all photos for Corner King Room, Non Smoking, 3-18F

Corner King Room, Non Smoking, 3-18F

Corner King Room, Non Smoking, 3-18F

  • 34.41 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Corner King Room, Non Smoking, Club Lounge Access, 29-31F [Tokyo Tower View]

Minibar, in-room safe, desk, blackout curtains

Club Corner King Room, Non Smoking, Club Lounge Access, 29-31F [Tokyo Tower View]

  • 37.23 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for [No Club Lounge Access] Club Corner King Room, Non Smoking (29-30F)

Minibar, in-room safe, desk, blackout curtains

[No Club Lounge Access] Club Corner King Room, Non Smoking (29-30F)

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Corner King Room, Non Smoking, 3-18F [Tokyo Tower View]

Corner King Room, Non Smoking, 3-18F [Tokyo Tower View]

Corner King Room, Non Smoking, 3-18F [Tokyo Tower View]

  • 34.41 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for [No Club Lounge Access] Club Corner King Room, Non Smoking (29-30F) [Tokyo Tower View]

Minibar, in-room safe, desk, blackout curtains

[No Club Lounge Access] Club Corner King Room, Non Smoking (29-30F) [Tokyo Tower View]

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Japanese Garden Suite, Non Smoking, 2F [2 single beds and 2 Japanese futons]

Japanese Garden Suite, Non Smoking, 2F [2 single beds and 2 Japanese futons]

Japanese Garden Suite, Non Smoking, 2F [2 single beds and 2 Japanese futons]

  • 72.43 sq m
  • Sleeps 6
  • 2 Twin Futons and 2 Twin Beds

View all photos for Standard Twin Room, Non Smoking, 3-18F

Standard Twin Room, Non Smoking, 3-18F

Standard Twin Room, Non Smoking, 3-18F

  • 28.68 sq m
  • City view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Deluxe Twin Room, Non Smoking, 3-18F(Extra bed added for 3rd adult person)

Minibar, in-room safe, desk, blackout curtains

Deluxe Twin Room, Non Smoking, 3-18F(Extra bed added for 3rd adult person)

  • 38.02 sq m
  • City view
  • Sleeps 5
  • 2 Twin Beds

View all photos for Deluxe Twin Room, Non Smoking, 3-18F[Tokyo Tower View](Extra bed added for 3rd adult person)

Minibar, in-room safe, desk, blackout curtains

Deluxe Twin Room, Non Smoking, 3-18F[Tokyo Tower View](Extra bed added for 3rd adult person)

  • 38.02 sq m
  • City view
  • Sleeps 5
  • 2 Twin Beds

View all photos for Panoramic King Room, Non Smoking, 20-27F [Tokyo Tower View]

Panoramic King Room, Non Smoking, 20-27F [Tokyo Tower View]

Panoramic King Room, Non Smoking, 20-27F [Tokyo Tower View]

  • 38.02 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Panoramic Junior Suite Room, Non smoking, 19-28F [Tokyo Tower View]

Panoramic Junior Suite Room, Non smoking, 19-28F [Tokyo Tower View] | View from room

Panoramic Junior Suite Room, Non smoking, 19-28F [Tokyo Tower View]

  • 50 sq m
  • City view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Japanese Garden Luxury Suite, Non Smoking, 2F [ 2 single beds and 4 Japanese futons]

Japanese Garden Luxury Suite, Non Smoking, 2F [ 2 single beds and 4 Japanese futons]

Japanese Garden Luxury Suite, Non Smoking, 2F [ 2 single beds and 4 Japanese futons]

  • 113 sq m
  • City view
  • Sleeps 8
  • 2 Twin Beds and 4 Twin Futons

View all photos for Panoramic Twin Room, Non Smoking, 19-28F [Tokyo Tower View]

Panoramic Twin Room, Non Smoking, 19-28F [Tokyo Tower View]

Panoramic Twin Room, Non Smoking, 19-28F [Tokyo Tower View]

  • 38.02 sq m
  • City view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Adjoining (2 Rooms), Deluxe Twin Rooms Non-Smoking, 3-18F [Tokyo Tower View]

Minibar, in-room safe, desk, blackout curtains

Adjoining (2 Rooms), Deluxe Twin Rooms Non-Smoking, 3-18F [Tokyo Tower View]

  • 76 sq m
  • City view
  • Sleeps 8
  • 4 Twin Beds

View all photos for Park Suite Room, Non Smoking, 11-18F

Park Suite Room, Non Smoking, 11-18F

Park Suite Room, Non Smoking, 11-18F

  • 76.44 sq m
  • City view
  • Sleeps 6
  • 2 Twin Beds and 2 Double Sofa Beds

View all photos for Club King Room, Non Smoking, Club Lounge Access, 29-31F [Tokyo Tower View]

Minibar, in-room safe, desk, blackout curtains

Club King Room, Non Smoking, Club Lounge Access, 29-31F [Tokyo Tower View]

  • 38.02 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for [No Club Lounge Access] Club King Room, Non Smoking (29-30F)

Minibar, in-room safe, desk, blackout curtains

[No Club Lounge Access] Club King Room, Non Smoking (29-30F)

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Twin Room, Non Smoking, 3-18F [Tokyo Tower View]

Standard Twin Room, Non Smoking, 3-18F [Tokyo Tower View]

Standard Twin Room, Non Smoking, 3-18F [Tokyo Tower View]

  • 28.68 sq m
  • City view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Club Corner King Room, Non Smoking, Club Lounge Access, 29-31F

Minibar, in-room safe, desk, blackout curtains

Club Corner King Room, Non Smoking, Club Lounge Access, 29-31F

  • 37.23 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Club King Room, Non Smoking, Club Lounge Access, 29-31F

Minibar, in-room safe, desk, blackout curtains

Club King Room, Non Smoking, Club Lounge Access, 29-31F

  • 38.02 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for [No Club Lounge Access] Club King Room, Non Smoking (29-30F) [Tokyo Tower View]

Minibar, in-room safe, desk, blackout curtains

[No Club Lounge Access] Club King Room, Non Smoking (29-30F) [Tokyo Tower View]

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Panoramic Twin Room, Non Smoking, 19-28F

Minibar, in-room safe, desk, blackout curtains

Panoramic Twin Room, Non Smoking, 19-28F

  • 38.2 sq m
  • City view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Panoramic Junior Suite King Room, Non Smoking, 22-27F

Panoramic Junior Suite King Room, Non Smoking, 22-27F

Panoramic Junior Suite King Room, Non Smoking, 22-27F

  • 50.11 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Panoramic King Room, Non Smoking, 20-27F

Panoramic King Room, Non Smoking, 20-27F

Panoramic King Room, Non Smoking, 20-27F

  • 38.02 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Panoramic Corner King Room, Non Smoking, 19-28F [Tokyo Tower View]

Panoramic Corner King Room, Non Smoking, 19-28F [Tokyo Tower View]

Panoramic Corner King Room, Non Smoking, 19-28F [Tokyo Tower View]

  • 37.23 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Panoramic Corner King Room, Non Smoking, 19-28F

Panoramic Corner King Room, Non Smoking, 19-28F

Panoramic Corner King Room, Non Smoking, 19-28F

  • 37.23 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Adjoining (2 Rooms), Deluxe Twin Rooms Non Smoking, 3-18F

Minibar, in-room safe, desk, blackout curtains

Adjoining (2 Rooms), Deluxe Twin Rooms Non Smoking, 3-18F

  • 76 sq m
  • City view
  • Sleeps 8
  • 4 Twin Beds

View all photos for Prince Suite Room, Non Smoking, 19-28F

Prince Suite Room, Non Smoking, 19-28F

Prince Suite Room, Non Smoking, 19-28F

  • 113.27 sq m
  • City view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Panoramic Junior Suite Room, Non Smoking, 19-28F

Panoramic Junior Suite Room, Non Smoking, 19-28F

Panoramic Junior Suite Room, Non Smoking, 19-28F

  • 50.11 sq m
  • City view
  • Sleeps 4
  • 2 Twin Beds

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About the area

Tokyo

A stay at The Prince Park Tower Tokyo - Preferred Hotels & Resorts, LVX Collection places you in the heart of Tokyo, within a 5-minute drive of Tokyo Tower and Tokyo Imperial Palace. .This luxury hotel is 2.9 mi (4.7 km) from Shibuya Crossing and 4.2 mi (6.7 km) from Tokyo Dome.

What's nearby

  • Tokyo Tower - 8 min walk - 0.7 km
  • Roppongi Hills - 18 min walk - 1.6 km
  • Tokyo Imperial Palace - 3 min drive - 3.6 km
  • Shibuya Crossing - 5 min drive - 4.7 km
  • Tokyo Dome - 7 min drive - 6.8 km

Getting around

  • Akabanebashi Station - 4 min walk
  • Hamamatsucho Station - 14 min walk
  • Narita Intl. Airport (NRT) - 56 min drive

Restaurants

  • ‪Tully's Coffee - ‬6 min walk
  • ‪中国料理陽明殿 - ‬1 min walk
  • ‪豆の家港店 - ‬4 min walk
  • ‪小諸そば - ‬6 min walk
  • ‪スカイラウンジ ステラガーデン - ‬1 min walk

About this property

The Prince Park Tower Tokyo - Preferred Hotels & Resorts, LVX Collection

Luxury hotel with 7 restaurants and bars
The Prince Park Tower Tokyo - Preferred Hotels & Resorts, LVX Collection offers 603 air-conditioned accommodations with minibars and safes. This Tokyo hotel provides complimentary wired and wireless Internet access.

Bathrooms include separate bathtubs and showers, bathrobes, slippers, and designer toiletries. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.

Recreational amenities at the hotel include a sauna and a fitness center.

Guests under 20 years old are not allowed in the swimming pool, fitness facility, or hot tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include facials, body treatments, and manicures and pedicures. A variety of treatment therapies are provided, including reflexology. There are hot springs open between 6:00 AM and 10:00 PM.
Make yourself at home in one of the 603 air-conditioned rooms featuring minibars. Complimentary wired and wireless internet access is available. Bathrooms feature separate bathtubs and showers, designer toiletries, and bidets. Conveniences include phones, as well as safes and desks.
Pamper yourself with onsite massages, body treatments, and facials. You can take advantage of recreational amenities such as hot springs, a sauna, and a fitness center. This hotel also features complimentary wireless internet access, concierge services, and gift shops/newsstands.
Enjoy Modern European cuisine at Brise Verte, one of the hotel's 7 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink at one of the 3 bars/lounges. Buffet breakfasts are available daily from 7:00 AM to 10:00 AM for a fee.
Featured amenities include a 24-hour business center, express check-in, and express check-out. Planning an event in Tokyo? This hotel has facilities measuring 25284 square feet (2349 square meters), including a conference center. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
Brise Verte - This restaurant specializes in Modern European cuisine and serves breakfast, lunch, and dinner.
Yakitori Torishiba - This restaurant specializes in Japanese cuisine and serves dinner only.
Chinese Cuisine Yomeiden - This restaurant specializes in Chinese cuisine and serves lunch and dinner.
Steakhouse Katsura - This steakhouse serves dinner only.
Sushi Hamashiba - This restaurant specializes in sushi and serves lunch and dinner.
Room service (during limited hours) is available.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Covered parking on site (JPY 3,000 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: JPY 5,175 per person
  • 3 bars/lounges
  • 7 restaurants
  • A coffee shop/cafe

Restaurants on site

  • Brise Verte
  • Chinese Cuisine Yomeiden
  • Steakhouse Katsura
  • Sushi Hamashiba
  • Yakitori Torishiba

Things to do

  • Gym
  • Hot spring
  • Sauna
  • Shopping

Family friendly

  • Grocery/convenience store

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (25,284 square foot of space)

Outdoors

  • In a regional park

Spa

  • Facials
  • Hot spring
  • Hot springs open from 6:00 AM - 10:00 PM
  • Manicures/pedicures
  • Massage
  • Reflexology

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchairs on site

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Hot springs are available for the listed optional facility fee.
Additional fees apply to children 0-5 years old for breakfast when sharing existing bedding.
Check-in for guests staying in a "Premium Corner King Room, Non-Smoking", or "Premium King, Non-smoking" room type should check-in at the Premium Club Lounge on the 32nd floor. Check-in after 8 PM is at the front desk.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 5 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age.
  • A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately JPY 5175 per person
  • Covered self parking fee: JPY 3000 per night
  • Facilities fee: JPY 5000 per person, per day and includes use of: sauna; spa; swimming pool

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests under 20 years old are not allowed in the hot springs.
The fitness facility, spa, and pool are only accessible for guests 20 and above.

We should mention

Hot springs access available from 6:00 AM to 10:00 PM
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
A car is not required for transportation to and from this property
Parking height restrictions apply
Guests under 20 years old are not allowed in the swimming pool, fitness facility, or hot tub
Guests with tattoos are not able to use the onsite public bathing facilities
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Prince Hotel Tokyo Park Tower
Prince Park Tower Tokyo
Prince Park Minato
The Prince Park Hotel Tokyo
The Prince Park Tower Tokyo Hotel Minato
The Prince Park Tower Tokyo Japan
Prince Park Tower Tokyo Hotel
Prince Hotel
The Prince Park Tower Tokyo

The Prince Park Tower Tokyo - Preferred Hotels & Resorts, LVX Collection Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 930 out of 1222 reviews
Rating 8 - Good. 185 out of 1222 reviews
Rating 6 - Okay. 58 out of 1222 reviews
Rating 4 - Poor. 34 out of 1222 reviews
Rating 2 - Terrible. 15 out of 1222 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Nathaniel, Spring

Stayed 4 nights in Dec 2024

10/10 Excellent

Wen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great area with breathtaking view!
Stayed 5 nights in Dec 2024

8/10 Good

Gabriel

Stayed 3 nights in Dec 2024

6/10 Okay

Freerk Erik, Gimo

Travelled with family and small children
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
We had a disappointing stay at the Prince Park Tokyo Tower. The room was outdated, extremely warm even while it was just 10 degrees outside, air conditioning non functional and poor air quality. This made our stay unpleasant. We complained at reception but other then a change of AC filter no real action was undertaken. Hotel is well located in city and breakfast at floor 33 was also nice
Stayed 3 nights in Dec 2024

10/10 Excellent

Sylvia

Stayed 1 night in Dec 2024

10/10 Excellent

Cesar

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Jiacheng

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The room is aged.
Stayed 1 night in Dec 2024

8/10 Good

Nicole

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

CHARLES, Seattle

Stayed 1 night in Dec 2024

6/10 Okay

Masumi

Stayed 4 nights in Dec 2024

8/10 Good

Gaiane, OFALLON

Liked: Cleanliness, staff & service
Stayed 6 nights in Dec 2024

10/10 Excellent

Grace

Stayed 2 nights in Dec 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and lovely hotel with friendly and helpful staff.
Stayed 2 nights in Dec 2024

10/10 Excellent

Karan Vir Singh

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place to stay in Tokyo. Close to multiple subway lines. Customer service is incredible.
Stayed 7 nights in Dec 2024

10/10 Excellent

Erica

Stayed 4 nights in Nov 2024

10/10 Excellent

joel

Stayed 4 nights in Nov 2024

10/10 Excellent

Shanicka

Stayed 5 nights in Nov 2024

10/10 Excellent

Ronald

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome property and staff
Stayed 3 nights in Dec 2024

10/10 Excellent

Linda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unique view of the tower. Staff are exceptional. There wasn’t anything I didn’t like. Lack of English speaking staff surprises me for such an expensive hotel
Stayed 3 nights in Dec 2024

6/10 Okay

Jason

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Good view of the tower, but rooms are outdated
We booked it for the tower view. The tower view was great. The room is very old through. Looks much more nice and renovated in pictures. The lobby does seem renovated but the rooms are much outdated. Even repainting would change the vibe a lot. For how much we paid (~$650 per night), we thought the room quality felt not up to par. Staff were polite and helpful. Checking in took a while but everyone was nice about it.
Stayed 1 night in Dec 2024

10/10 Excellent

Douglas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This might have been one of my best hotel stays of all time. I've stayed in club level at the best hotels in the United States and none of them come close to the level of service we received at this hotel. Arrival from the cab was simple and easy. I had not touched my bags from getting out until i was unpacking. We had to wair for our room for a few hours so they recommended some activities for us to do in the meantime. The stay was to celebrate a surprise engagement. I wanted to grab a slice of cake to celebrate the occasion so i asked for recommendations. The club concierge asked what i imagine is a couple of other people for recs and they gave an amazing recommendation and offered to call me a cab to get there and back. The club lounge was always welcoming and well staffed. The drinks were great that you made yourself and the company was always pleasant. It did start to get loud around 8pm but never rowdy. The view from the lounge and our room were phenomenal. The lounge faced Tokyo Tower and our room faced Mount Fuji. The icing on the cake was when we were checking out, we planned to go to Kyoto for a few days. They offered to keep our luggage at the property free of charge until we got back to tokyo. When we did return, it was almost like we never checked out and again our luggage went from bell services to our cab. Would always recommend as it is more than worth the price!
Stayed 2 nights in Dec 2024

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities
Being in the club floor was exceptional. Service, staff were exceptional. Very helpful. Would have liked more Japanese food in the club lounge e.g sushi, gyoza but other than that very good
Stayed 3 nights in Dec 2024

10/10 Excellent

jushveer

Stayed 1 night in Nov 2024

10/10 Excellent

Sean

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024