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Best Western Kilima Hotel

3.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Best Western Kilima Hotel

Reception hall
Bar (on property)
Exterior
Exterior
Restaurant

Reviews

8.4 out of 10

Very good

Popular amenities

  • Bar
  • Parking available
  • Room service
  • Laundry

Explore the area

Map
129 Holgate Road, York, England, YO24 4AZ
  • Micklegate Bar
    11 min walk
  • Silver Star
    5 min walk
  • York (QQY-York Train Station)
    13 min walk
  • Leeds (LBA-Leeds Bradford)
    40 min drive

Room options

View all photos for Standard Room, 1 Double Bed, Non Smoking (Canopy Bed)

Desk, blackout curtains, iron/ironing board, free WiFi

Standard Room, 1 Double Bed, Non Smoking (Canopy Bed)

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed, Non Smoking

Desk, blackout curtains, iron/ironing board, free WiFi

Standard Room, 1 Double Bed, Non Smoking

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Desk, blackout curtains, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Family Room, 1 King Bed, Non Smoking

Desk, blackout curtains, iron/ironing board, free WiFi

Family Room, 1 King Bed, Non Smoking

  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 Single Bed, Non Smoking

Desk, blackout curtains, iron/ironing board, free WiFi

Standard Room, 1 Single Bed, Non Smoking

  • Sleeps 1
  • 1 Twin Bed

View all photos for Family Suite, 1 Double Bed, Non Smoking (Four Poster Bed)

Desk, blackout curtains, iron/ironing board, free WiFi

Family Suite, 1 Double Bed, Non Smoking (Four Poster Bed)

  • Sleeps 5
  • 1 Double Bed

View all photos for Standard Room, 2 Single Beds, Non Smoking

Standard Room, 2 Single Beds, Non Smoking

Standard Room, 2 Single Beds, Non Smoking

  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Room, Multiple Beds, Non Smoking

Desk, blackout curtains, iron/ironing board, free WiFi

Family Room, Multiple Beds, Non Smoking

  • Sleeps 4
  • 1 King Bed and 1 Twin Bed

Similar properties

Front of property

York Pavilion Hotel, Sure Hotel Collection by Best Western

Free WiFi
Restaurant
Breakfast available
Parking available
4.1 out of 5, Very good, (940)
The price is AU$152
for 1 night
includes taxes & fees
1 Jan - 2 Jan
York Pavilion Hotel, Sure Hotel Collection by Best Western

About the area

York

With a stay at Best Western Kilima Hotel in York (Holgate), you'll be within a 5-minute drive of York Minster and Shambles. .This hotel is 0.4 mi (0.7 km) from West Bank Park and 0.5 mi (0.8 km) from Bar Convent Museum.

What's nearby

  • York City Walls - 19 min walk
  • York Racecourse - 2 min drive
  • York Minster - 3 min drive
  • Shambles - 4 min drive
  • York Christmas Market - 6 min drive

Getting around

  • York (QQY-York Train Station) - 13 min walk
  • Leeds (LBA-Leeds Bradford) - 40 min drive

Restaurants

  • ‪York Tap - ‬14 min walk
  • ‪The Punch Bowl - ‬10 min walk
  • ‪KFC - ‬8 min walk
  • ‪BrewDog - ‬11 min walk
  • ‪Duke of York - ‬13 min walk

About this property

Best Western Kilima Hotel

Victorian York hotel in Holgate with an indoor pool
Best Western Kilima Hotel offers 26 accommodations with coffee/tea makers and hair dryers. Guests can surf the web using the complimentary wireless Internet access.

Bathrooms include shower/tub combinations and complimentary toiletries. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool.
Make yourself at home in one of the 26 guestrooms. Complimentary wireless internet access is available to keep you connected. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as desks and coffee/tea makers.
Enjoy recreation amenities such as an indoor pool or take in the view from a terrace. Additional features at this Victorian hotel include complimentary wireless internet access, concierge services, and a reception hall.
Take advantage of the hotel's room service (during limited hours). Wrap up your day with a drink at the bar/lounge. Full breakfasts are served on weekends from 7:30 AM to 10 AM for a fee.
Featured amenities include complimentary wired internet access, a computer station, and express check-in. Self parking (subject to charges) is available onsite.
Full breakfasts are available for a surcharge between 7:30 AM and 10 AM on weekends.
Room service (during limited hours) is available.

Languages

English, Polish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Secured uncovered self parking on site (GBP 10.00 per day)
  • Limited on-site parking

Food and drink

  • Full breakfast available for a fee weekends 7:30 AM–10 AM: GBP 12.50 for adults and GBP 5.00 for children
  • 1 bar
  • Room service available
  • Coffee/tea in a common area

Things to do

  • Indoor pool

Family friendly

  • Indoor pool
  • Laundry facilities

Conveniences

  • Front-desk safe
  • Library
  • Reception hall

Guest services

  • Concierge services
  • Daily housekeeping
  • Front desk (limited hours)
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Business services

  • Computer station

Outdoors

  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Assistive listening devices available
  • Handrails in stairwells
  • Well-lit path to entrance
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible (may have limits)

Room amenities

Bedroom

  • Bed sheets
  • Blackout drapes/curtains
  • Heating

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Food and drink

  • Coffee/tea maker

More

  • Desk
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 10:00 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:30 AM
Express check-out available

Special check-in instructions

The front desk is open daily from 7:00 AM - 10:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 12.50 for adults and GBP 5.00 for children
  • Uncovered self parking fee: GBP 10.00 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

This property does not have elevators
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Best Western Kilima
Best Western Kilima Hotel
Best Western Kilima Hotel York
Best Western Kilima York
Kilima Hotel
Kilima Hotel Best Western
Best Western York
York Best Western
Best Western Kilima Hotel York
Best Western Kilima Hotel Hotel
Best Western Kilima Hotel Hotel York

Best Western Kilima Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 117 out of 287 reviews" "
Rating 8 - Good. 116 out of 287 reviews" "
Rating 6 - Okay. 36 out of 287 reviews" "
Rating 4 - Poor. 14 out of 287 reviews" "
Rating 2 - Terrible. 4 out of 287 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Clare

Stayed 1 night in Sep 2024

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Lovely place to stay.
Really enjoyed my brief stay. Hotel has charm and character. Staff were brilliant: friendly, helpful, and made me feel very welcome. Room was well-equipped and clean. Hotel was quiet at night. Situated in comvenient location for railway station and city centre.
Stayed 1 night in Sep 2024

4/10 Poor

Paul

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Staff very friendly,hotel in dire need of refurbishment, car park like a building site.They do have a nice swimming pool but one wall needed re plastering.
Stayed 1 night in Aug 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

NEIL

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2024

4/10 Poor

Verified traveller

Disliked: Property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

8/10 Good

Hugo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Gavin

Stayed 1 night in Jul 2024

8/10 Good

Allen

Liked: Cleanliness, staff & service
Nice hotel on the outskirts of town
Nice hotel on the outskirts of town not far from the train station. Quiet comfortable rooms. Great breakfast and pleasant staff. Perfect for a weekend while exploring York.
Stayed 1 night in Jun 2024

6/10 Okay

Jeff

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Short Break
No welcome pack, no fridge, very uncomfortable pillows, no window with a view in bedroom so very dark. Very helpful host and friendly, lovely breakfast, good location for York central, rather surprised to be charged for car parking.
Stayed 2 nights in Jun 2024

4/10 Poor

Peter

Business traveller
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The floor was hugely squeaky - the planks under the carpet really need screwing down.
Stayed 2 nights in Jun 2024

8/10 Good

Simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

10/10 Excellent

PETER

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to racecourse, reasonably priced.
Stayed 1 night in May 2024

10/10 Excellent

Derek

Stayed 1 night in Apr 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay at Best Western Kilima
Good location and excellent service from the nice German lady doing multiple jobs throughout the hotel.
Stayed 1 night in Apr 2024

8/10 Good

martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2024

10/10 Excellent

Kathryn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel with pool
Lovely hotel friendly helpful staff.
Stayed 1 night in Feb 2024

10/10 Excellent

Alan

Stayed 1 night in Feb 2024

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

8/10 Good

Sarah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Warm welcome
Staff very helpful and friendly- breakfast was great too. The hotel is welcoming and warm, decor is a little tired, but the rooms have character 😊
Stayed 2 nights in Dec 2023

4/10 Poor

Michael

Travelled with family
Disliked: Staff & service, room comfort
Not good
I bought this stay for my wife and mother in law. My wife’s room had a leak which wasn’t rectified meaning she couldn’t use the shower. The breakfast wast also poor quality and when mentioned to staff my wife was told “oh really”
Stayed 1 night in Nov 2023

8/10 Good

Craig

Liked: Cleanliness, staff & service
Very friendly and attentive staff. Cleanliness is clearly a priority for this hotel. The hotel requires modernising especially in the older part of the property. It's a bit tired in places. The shower in my room was almost a trickle and in need of replacing. Overall I would recommend staying here.
Stayed 1 night in Nov 2023

10/10 Excellent

Ilian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel
Perfect service, lady on the check in was lovely, polite with good manners . Explain me everything, show me the room.
Stayed 1 night in Nov 2023

6/10 Okay

Jane

Business traveller
it would be helpful to make clearer the charge for parking. Our vehicle was parked of an evening say 7.00pm - 7.30 am and yet still the full charge made.
Stayed 2 nights in Oct 2023