6/10 Okay
Melanie
24 Nov 2024
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Could be better
We stayed here for 3 nights as a couple, our room was lovely & the bed was really comfortable. However there were 2 bath robes hanging up, one was fluffy & soft, but the other one felt like you were wearing a bit of old carpet, wasnt comfortable at all.
The tea making facilities in the room were great, the espresso machine was a nice added extra but there was only decaffeinated pods available... absolutely pointless.
The hotel was generally clean & tidy apart from there were trays of food left in the hallway for 5+ hours.
We went to the "fine dining" restaurant in the hotel on our first night, it was completely empty & now we know why. Fine dining it is not. Paying £37 for 3 tiny lamb cutlets & it coming with chunky chips is not fine. The burgers were lovely but certainly not worth £25, didnt even come with a bit of salad! We ate in the relaxed bar by the pool the rest of the time which was much more relaxed.
The pool & jacuzzi are lovely, theres a sauna & steam room too but unfortunately it was closed one of the days we were there which was disappointing.
The bar staff were great, quick to be served.
Breakfast buffet had a huge selection & tasted lovely but we had to wait to be seated each day as the staff were mostly down in the seating area
Melanie
Stayed 3 nights in Nov 2024
