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Novotel York Centre

4.0 star property

Photo gallery for Novotel York Centre

Exterior
Superior Room
Exterior
Indoor pool
Porch

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Bar
  • 24/7 front desk
  • Parking available
  • Pet-friendly
  • Breakfast available

Explore the area

Map
Fishergate, York, England, YO10 4FD
  • York Barbican
    ‪4 min walk‬
  • Clifford's Tower
    ‪7 min walk‬
  • York Castle Museum
    ‪8 min walk‬
  • Leeds (LBA-Leeds Bradford)
    ‪55 min drive‬

Room options

View all photos for Deluxe Room, 1 Queen Bed with Sofa bed

Deluxe Room, 1 Queen Bed with Sofa bed

Deluxe Room, 1 Queen Bed with Sofa bed

  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Superior Room, 1 Queen Bed with Sofa bed

Superior Room, 1 Queen Bed with Sofa bed

Superior Room, 1 Queen Bed with Sofa bed

  • 17 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Superior Room

Superior Room

Superior Room

  • Sleeps 3
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Family Double Room, 1 Queen Bed with Sofa bed

Family Double Room, 1 Queen Bed with Sofa bed

Family Double Room, 1 Queen Bed with Sofa bed

  • 20 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Executive Room, 1 Queen Bed with Sofa bed

In-room safe, laptop workspace, blackout curtains, iron/ironing board

Executive Room, 1 Queen Bed with Sofa bed

  • 22 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Superior Room, 1 Queen Bed

Superior Room, 1 Queen Bed

Superior Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite, 1 Queen Bed with Sofa bed

Junior Suite, 1 Queen Bed with Sofa bed

Junior Suite, 1 Queen Bed with Sofa bed

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

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About the area

York

Located in York (Fishergate), Novotel York Centre is within a 15-minute walk of York City Walls and Jorvik Viking Centre. .This hotel is 0.5 mi (0.9 km) from Shambles and 1.3 mi (2.1 km) from York Minster.

What's nearby

  • York Barbican - 4 min walk
  • York City Walls - 10 min walk
  • Jorvik Viking Centre - 10 min walk
  • Shambles - 10 min walk
  • York Minster - 17 min walk

Getting around

  • York (QQY-York Train Station) - 5 min drive
  • Leeds (LBA-Leeds Bradford) - 55 min drive

Restaurants

  • ‪The Postern Gate - ‬4 min walk
  • ‪Piccadilly Tap - ‬7 min walk
  • ‪Walmgate Sandwich Bar - ‬8 min walk
  • ‪The Lighthorseman - ‬5 min walk
  • ‪Masons Arms - ‬3 min walk

About this property

Novotel York Centre

Riverwalk York hotel in Fishergate with a sauna
Novotel York Centre offers 146 accommodations with laptop-compatible safes and coffee/tea makers. Televisions come with digital channels.

Bathrooms include shower/tub combinations and hair dryers. This York hotel provides complimentary wireless Internet access. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a sauna.
Make yourself at home in one of the 146 guestrooms featuring refrigerators. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms have shower/tub combinations and hair dryers. Conveniences include laptop-compatible safes and coffee/tea makers, and housekeeping is provided daily.
Enjoy recreational amenities such as an indoor pool and a sauna. Additional features at this hotel include complimentary wireless internet access, gift shops/newsstands, and a television in a common area.
Enjoy a satisfying meal at Gourmet Bar serving guests of Novotel York Centre. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 6:30 AM to 10 AM for a fee.
Featured amenities include a computer station, express check-out, and dry cleaning/laundry services. Planning an event in York? This hotel has 2153 square feet (200 square meters) of space consisting of conference space and meeting rooms. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10 AM.
Gourmet Bar - This restaurant specializes in international cuisine. Guests can enjoy drinks at the bar.

Languages

English, French, Italian, Polish, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (GBP 17 per night)
  • Electric car charging station on site
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10 AM: GBP 18 per person
  • 1 restaurant
  • 1 bar
  • Coffee/tea in a common area

Restaurants on site

  • Gourmet Bar

Things to do

  • Indoor pool
  • Sauna

Family friendly

  • Free cots/infant beds
  • Indoor pool
  • Laundry facilities
  • Fridge

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Business services

  • Computer station
  • Conference space (2153 square feet)
  • Meeting rooms

Outdoors

  • Picnic area
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Assistive listening devices in meeting rooms
  • Lift
  • Handrails in stairwells
  • Low-height view port in door
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • 5 on-site accessible parking spaces
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible (may have limits)
  • Wheelchair-width doorways

More

  • At least 80% of lighting from LEDs
  • At least 80% of food locally sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local artist showcase
  • Locally owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drinks bottles
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Smoke-free property
  • TV in lobby
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Heating (climate-controlled)

Bathroom

  • Eco-friendly toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • 32-inch TV
  • Digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Fridge

More

  • Bulk dispenser for toiletries
  • Connecting rooms available
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Iron/ironing board (on request)
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • LED light bulbs
  • Restaurant dining guide
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 4:30 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: GBP 40
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 17 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
2 children, up to the age of 16 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 18 per person
  • Self parking fee: GBP 17 per night
  • Pet fee: GBP 17 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: GBP 40 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Novotel York Centre Hotel
Novotel Hotel
Novotel Hotel York Centre
Novotel York Centre
Accor York Centre
Hotel Novotel York
Novotel York Centre Hotel York
York Novotel
Novotel York Centre York
Novotel York Centre Hotel
Novotel York Centre Hotel York

Novotel York Centre Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 514 out of 1005 reviews
Rating 8 - Good. 309 out of 1005 reviews
Rating 6 - Okay. 117 out of 1005 reviews
Rating 4 - Poor. 37 out of 1005 reviews
Rating 2 - Terrible. 28 out of 1005 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Kirsty

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was within walking distance to the town centre.
Stayed 1 night in Nov 2024

8/10 Good

Apryll

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Mark

Travelled with family and small children
Great base for a trip to York. Really close to Barbican theatre (venue for our trip). Spent the day after in York, could leave the car in the car park all day!
Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Dave

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
First stay here of many to follow
First time stay at a Novotel. If they are all as good as this one then I will be using this brand much more frequently. The staff were polite friendly and helpful, the foyer is large and well presented. I stay away at least 30 times a year and there are some things I always look for in a hotel obviously cleanliness is at the top, a decent size room with usb connection ports is good. The TV in this room was a good size, but I often prefer to use a tablet. Wifi was certainly quick enough for my small needs. I was not gaming. The bed linen was decent and the bed was an excellent foam mattress, the pillows were only OK. Another thing I think all hotels should fit are soft close toilet seats as there is nothing more annoying than one slamming down next door at stupid o' clock in the morning. Soft close seats are fitted here. As for the hotels location to York centre for us it was perfect. A 15 minute stroll along the river into town. Parking was perfect too and £16 for 24 hours in York is reasonable. We will be using this hotel again.
Stayed 1 night in Nov 2024

10/10 Excellent

Gary

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

8/10 Good

Steve

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Oct 2024

8/10 Good

Ian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were celebrating my Husband’s 60th Birthday, and were given the lovely surprise of an upgrade plus a welcome treat in our room. It’s good to see the Hotel is continually improving the look of the Hotel by upgrading the flooring and extra new touches at breakfast. Big shout out to Rekah a staff member who is so welcoming.
Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were amazing. The hotel was just fabulous (especially for the money) and within perfect strolling distance to the Barbican. Would definitely stay here again.
Stayed 1 night in Nov 2024

10/10 Excellent

Lorraine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Great stay, stayed here before fab location. Staff were friendly, polite & helpful. Room spotless. Food good. Would stay there again
Stayed 3 nights in Oct 2024

10/10 Excellent

Christy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Great location. Room was very clean and a good size for 4 of us. Food was excellent and staff very friendly and helpful
Stayed 3 nights in Oct 2024

10/10 Excellent

Rachel

Stayed 1 night in Oct 2024

6/10 Okay

Abbie

Travelled with partner
Disliked: Cleanliness
Expensive and grubby. Tea splats all up the wall. Very tired room with damaged furniture.
Stayed 1 night in Oct 2024

10/10 Excellent

Victoria

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Anna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Kristin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would stay again
Very nice clean hotel. Conveniently located for walking into city centre and excellent parking facilities for a good price, including plenty of EV chargers.
Stayed 1 night in Oct 2024

6/10 Okay

Eloisa, Blackpool

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service
We arrived before the designated check-in time and requested the receptionist for an early check-in. She mentioned that there were no rooms ready, but still requested my information, so I provided my complete name. She requested my name once more, mentioning that it was not in the system. Next, I presented her with the confirmation and receipt I had received via email and on my Expedia account. After glancing at my confirmation email/receipt, she continues to claim that my name wasn't in the system despite me spelling it out for her. When I inquired about the name on the system, she instantly changed her tone and said that it was in the system after all. Messing around like that completely changed my perception of the hotel as what could have been a smooth experience with excellent customer service ended up leaving a bad impression. A 4 star hotel must have excellent customer service and should not have unfriendly receptionists representing the hotel. Another criticism is that they should offer at least two bottles of water in the room since it is a 4-star establishment and there was a lack of amenities in the bathroom. Therefore, considering the price paid, it would be advisable to seek accommodation elsewhere with better services as this hotel resembles more of a 3-star rating.
Stayed 1 night in Oct 2024

8/10 Good

scott

Stayed 1 night in Oct 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient for visiting York
Very convenient location for visiting York. The rooms are clean and comfortable. Electric chargers for EV
Stayed 2 nights in Oct 2024

8/10 Good

Helen

Travelled with family
Liked: Cleanliness, staff & service, amenities
Great stay for a long weekend. Lovely meal at The Indian Gardena and the Chinese just behind the local pub. Great facilities and comfy beds
Stayed 2 nights in Oct 2024

10/10 Excellent

Sara

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really convenient location if you are driving to York. Lovely riverside walk into the centre. We were able to leave our car there for the whole of the day of checkout so got to spend another full day of our weekend in York
Stayed 1 night in Oct 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel
Clean, modern and very friendly and helpful staff. Good car park as well!
Stayed 1 night in Oct 2024