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Sapphire Hotel

3.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Sapphire Hotel

Front of property
Lobby
Staircase
Front of property - evening/night
Triple Room, Private Bathroom

Reviews

6.8 out of 10

Popular amenities

  • Housekeeping
  • Free WiFi
  • Business services

Explore the area

Map
35 Shepherds Bush Road, London, England, W6 7LU
  • Westfield London Shopping Centre
    12 min walk
  • Eventim Apollo
    14 min walk
  • Kensington High Street
    17 min walk
  • London (LHR-Heathrow)
    28 min drive

Room options

View all photos for Single Room, Private Bathroom

Single Room, Private Bathroom

Single Room, Private Bathroom

  • Sleeps 1
  • 1 Twin Bed

View all photos for Twin Room, Private Bathroom

Twin Room, Private Bathroom

Twin Room, Private Bathroom

  • Sleeps 2
  • 2 Twin Beds

View all photos for Double Room, Private Bathroom

Double Room, Private Bathroom

Double Room, Private Bathroom

  • Sleeps 2
  • 1 Double Bed

View all photos for Triple Room, Private Bathroom

Triple Room, Private Bathroom

Triple Room, Private Bathroom

  • 17 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

Similar properties

Reception

Hotel Lily

Free WiFi
Parking available
Housekeeping
24/7 front desk
2.2 out of 5, (557)
The price is AU$211
for 1 room
includes taxes & fees
1 Jan - 2 Jan
Hotel Lily

About the area

London

With a stay at Sapphire Hotel in London (Hammersmith and Fulham), you'll be a 2-minute drive from Westfield London Shopping Centre and 7 minutes from Hyde Park. .This hotel is 4.6 mi (7.3 km) from Buckingham Palace and 4.8 mi (7.7 km) from Piccadilly Circus.

What's nearby

  • Westfield London Shopping Centre - 12 min walk
  • Kensington High Street - 17 min walk
  • Hyde Park - 7 min drive
  • Buckingham Palace - 11 min drive
  • Piccadilly Circus - 12 min drive

Getting around

  • Goldhawk Road Underground Station - 7 min walk
  • Shepherd's Bush Station - 8 min walk
  • Heathrow Airport (LHR) - 28 min drive

Restaurants

  • ‪Subway Shepherds Bush - ‬6 min walk
  • ‪BrewDog Shepherd's Bush - ‬4 min walk
  • ‪Urban Baristas - ‬6 min walk
  • ‪The Sindercombe Social - ‬4 min walk
  • ‪Kave Cafe - ‬3 min walk

About this property

Sapphire Hotel

Hotel in London, near Westfield London Shopping Centre
Sapphire Hotel offers 14 accommodations with DVD players and safes. LED televisions come with satellite channels. Refrigerators and coffee/tea makers are provided. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. A nightly turndown service is provided and housekeeping is offered daily.

Make yourself at home in one of the 14 guestrooms featuring refrigerators and LED televisions. Satellite programming and DVD players are provided for your entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.
Make use of convenient amenities such as complimentary wireless internet access, concierge services, and a television in a common area.
Featured amenities include a computer station and luggage storage.

Languages

English, French, Romanian, Spanish, Urdu

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Off-site parking within 10 ft (GBP 8.5 per day)
  • Street parking available

Family friendly

  • DVD player
  • Fridge
  • Soundproofed rooms

Guest services

  • Concierge services
  • Daily housekeeping
  • Luggage storage
  • Tour/ticket assistance
  • Turndown service

Business services

  • Computer station

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Upper floors accessible by stairs only

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Bed sheets
  • Heating

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • DVD player
  • LED TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Fridge

More

  • Desk
  • Desk chair
  • Iron/ironing board
  • Safe
  • Soundproofing
  • Turndown service

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: GBP 20
Late check-in subject to availability
Late check-in fee: GBP 20 for check-in between midnight and 1:30 AM
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 20

Special check-in instructions

The check-in location differs from the property location; go to: [49 Shepherds Bush Road W6 7LU]
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Nearby parking fee: GBP 8.5 per day (10 ft away)
  • Early check-in fee: GBP 20 (subject to availability)
  • Late check-in fee: GBP 20 for check-in between midnight and 1:30 AM
  • Late check-out fee: GBP 20 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards

We should mention

This property does not have elevators
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Only registered guests are allowed in the guestrooms

Property is also known as

Sapphire Hotel London
Sapphire London
Sapphire Hotel Hotel
Sapphire Hotel London, England
Sapphire Hotel London
Sapphire Hotel Hotel London

Sapphire Hotel Reviews

Reviews

6.8
Rating 10 - Excellent. 210 out of 1000 reviews" "
Rating 8 - Good. 317 out of 1000 reviews" "
Rating 6 - Okay. 211 out of 1000 reviews" "
Rating 4 - Poor. 129 out of 1000 reviews" "
Rating 2 - Terrible. 133 out of 1000 reviews" "

7.0/10

Cleanliness

7.0/10

Staff & service

6.6/10

Amenities

6.6/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

10/10 Excellent

Vindhya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really liked staying here. We had the room with a bathroom and the room was very large and had enough room for both our suitcases, and had ample amount of outlets for charging, the water pressure was very good, and it was light and bright from the bay window, it was close to the subway stations (two) and had coffee shops and a grocery store across the way. The only thing we didn't like about the property was that we could hear the noise when people came up the stairs. and of course some street noise since it was facing the street.
Stayed 4 nights in Sep 2024

10/10 Excellent

carl

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quick walk from Shepherd’s Bush tube check in guy very friendly we stayed in the company’s sister hotel a few doors up which is very similar style hotel so no problem room was very clean with a nice double size shower comfy bed and fridge great value for money no complaints at all will definitely use again
Stayed 1 night in Sep 2024

6/10 Okay

Randy

Travelled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Staff was friendly enough and allowed us to check in early. Room had no hair dryer, asked for one but didn’t receive one. We didn’t find out until the following morning when done showering. Unfortunately we were in a rush so had to air dry our hair.
Stayed 1 night in Aug 2024

4/10 Poor

Paris

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

4/10 Poor

Verified traveller

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
On arrival the man at reception was really helpful, changed our rooms to a more accessible room after noticing I was on crutches. We checked in, left our bags and went straight back out to a show. When we returned it was late and we went to bed. There was lots of banging at night and loudness when people came and went. In the morning we noticed the double bed was dirty, there was rubbish on the floor by the single bed, the shower door didn't shut properly and the bathroom could have cleaner. Really disappointing room after such a lovely and helpfulw welcome
Stayed 1 night in Sep 2024

10/10 Excellent

Roy

Liked: Amenities
Stayed 1 night in Sep 2024

6/10 Okay

Neeki

Liked: Cleanliness
Stayed 1 night in Sep 2024

10/10 Excellent

John

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was excellent
Stayed 1 night in Sep 2024

6/10 Okay

Jakob

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2024

8/10 Good

Julie

Liked: Cleanliness, staff & service
Is a non-smoking room , as soon as I walk in my room. I can smell smoke everywhere.
Stayed 1 night in Sep 2024

10/10 Excellent

Francesca

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleasant and comfortable. The staff were very helpful too.
Stayed 5 nights in Aug 2024

8/10 Good

Carlo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient
Stayed 2 nights in Aug 2024

2/10 Terrible

Adelita

Disliked: Cleanliness, property conditions & facilities
Ladder was on the entrance doorway at the basement. 2 fire extinguisher were also at the entrance doorway just lying on the floor. When entering the basement where the room is, it’s stinky. Chandelier light bulbs are not working. Small refrigerator in the room is not cooling and dirty Microwave in the basement kitchen is dirty Place is not recommendable and I’ll never stay in this hotel again.
Stayed 4 nights in Aug 2024

10/10 Excellent

Andy

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect as a base
Great little place. Friendly staff, clean.
Stayed 1 night in Aug 2024

10/10 Excellent

Fionnuala

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pearl Hotel (A Great Find)
I stayed in the Pearl Hotel not Sapphire Hotel. It was a great find, just needed for somewhere to sleep, great value, and bed was super comfortable. Staff very obligeing, no problems, had luggage storage so before you could check in and when you checked out luggage could be left behind and collected again. This is a basic, clean, friendly place to stay, it was perfect for my needs Thank you Pearl Hotel.
Stayed 3 nights in Aug 2024

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wouldn't stay here again
Booked a room in the Sapphire Hotel, upon check-in was told am staying in the sister hotel 3 doors down the road called the Pearl Hotel. The photos of the room in sapphire was part of the reason I booked cheap and nice room for 5 night's. No lift, stairs were steep and was given room on the top floor so getting my bag upstairs was exhausting, would recommend packing lightly. Walls of my room had holes and someone wrote on the walls. Ceiling in the shower had a hole filled with an empty plastic bottle. Every evening at front door there is a strong smell of weed, quite alot of groups of people standing about the outside streets. Constant sirens and people shouting in the street, really busy street. Housekeepers leaving hoovers, piles of laundry over the stairs. Pros. Walking distance to 3 underground stations, bus stops. Room had a tv which i was able to log into my netflix account etc, fan attacted to the wall room can get really hot, fridge was a great feature.
Stayed 5 nights in Aug 2024

8/10 Good

Samantha

Travelled with family
Liked: Property conditions & facilities
Stayed 1 night in Aug 2024

6/10 Okay

Mary Ann

We stayed at sapphire hotel last aug 9 and it was very hot that night, the fan provided was covered in dust and did not feel safe to leave the windows open since we were on the ground floor. The bathroom drain was clogged and was very slow to drain the water so it got flooded after I showered.
Stayed 1 night in Aug 2024

10/10 Excellent

Stephen

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Neomi

Liked: Cleanliness, staff & service
Stayed 2 nights in Aug 2024

6/10 Okay

Gavin

Travelled with group
Good transport location. Not good air conditioning or toilet facilities
Stayed 2 nights in Aug 2024

6/10 Okay

Akram

Travelled with group
Liked: Staff & service
Stayed 1 night in Aug 2024

6/10 Okay

Kliti

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

4/10 Poor

Stanis

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 12 nights in Aug 2024

8/10 Good

Nathan

Stayed 5 nights in Aug 2024