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Seraphine Hammersmith Hotel

3.0 star property
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Seraphine Hammersmith Hotel

Exterior
Single Room
Triple Room
Breakfast meal
Exterior

Reviews

7.6 out of 10
Good

Popular amenities

  • 24/7 front desk
  • Housekeeping
  • Laundry
  • Air conditioning
  • Free WiFi

Explore the area

Map
84 King Street, Hammersmith, London, England, W6 0QW
  • Eventim Apollo
    ‪7 min walk‬
  • Olympia Conference and Exhibition Centre
    ‪19 min walk‬
  • Kensington High Street
    ‪20 min walk‬
  • London (LHR-Heathrow)
    ‪27 min drive‬

Room options

View all photos for Double Room, Accessible

Double Room, Accessible

Double Room, Accessible

  • 19 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Cosy Room

Cosy Room

Cosy Room

9.0 out of 10
Wonderful
(6 reviews)
  • 13 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Double Room

Double Room | Bathroom

Double Room

10.0 out of 10
Exceptional
(1 review)
  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

8.0 out of 10
Very good
(1 review)
  • 17 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Triple Room

Triple Room

Triple Room

8.0 out of 10
Very good
(2 reviews)
  • 18 sq m
  • Sleeps 3
  • 1 Large Twin Bed and 1 Double Bed

View all photos for Single Room

Single Room

Single Room

  • Sleeps 1
  • 1 Twin Bed

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The price is AU$137
for 1 room
includes taxes & fees
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About the area

London

With a stay at Seraphine Hammersmith Hotel, you'll be centrally located in London, within a 5-minute drive of Thames River and Kensington High Street. .This hotel is 3.3 mi (5.3 km) from Hyde Park and 4.9 mi (7.9 km) from Buckingham Palace.

What's nearby

  • Eventim Apollo - 7 min walk
  • Olympia Conference and Exhibition Centre - 19 min walk
  • Kensington High Street - 20 min walk
  • Westfield London Shopping Centre - 5 min drive
  • Hyde Park - 8 min drive

Getting around

  • Kensington (Olympia) Underground Station - 4 min drive
  • Hammersmith Station - 5 min walk
  • Heathrow Airport (LHR) - 27 min drive

Restaurants

  • ‪Hop Poles - ‬3 min walk
  • ‪The Plough & Harrow - ‬1 min walk
  • ‪German Doner Kebab - ‬1 min walk
  • ‪Eat Tokyo - ‬2 min walk
  • ‪Taco Bell - ‬1 min walk

About this property

Seraphine Hammersmith Hotel

Hotel with a 24-hour front desk, a short walk to Thames River
Seraphine Hammersmith Hotel offers 41 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and complimentary bottled water. Beds feature premium bedding. Flat-screen televisions come with digital channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Housekeeping is offered daily and irons/ironing boards can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.
Make yourself at home in one of the 41 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.
Take advantage of recreation opportunities such as bicycles to rent, or other amenities including complimentary wireless internet access and babysitting (surcharge). Additional amenities at this hotel include a television in a common area, tour/ticket assistance, and a reception hall.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff.

Languages

English, Hindi, Hungarian, Polish, Romanian, Urdu

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available

Things to do

  • Bike rentals

Family friendly

  • Babysitting (surcharge)

Conveniences

  • Front-desk safe
  • Newspapers in reception
  • Reception hall

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Smooth flooring in public areas
  • Thin carpet in public areas
  • Thin carpet in room

More

  • Renovated entire property – January 2023
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Heating (climate-controlled)
  • Premium bedding

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • Digital channels
  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Access via exterior corridors
  • Desk
  • Desk chair
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: GBP 10.00 per stay

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted

We should mention

This property does not have elevators

Property is also known as

Best Western Hammersmith
Best Western Hammersmith Hotel
Best Western Plus Seraphine
Best Western Plus Seraphine Hammersmith
Best Western Plus Seraphine Hammersmith Hotel
Best Western Plus Seraphine Hotel
Best Western Seraphine Hotel Hammersmith
Hammersmith Best Western Hotel
Seraphine Best Western
Seraphine Hammersmith
Best Western Plus Seraphine Hammersmith Hotel London
Best Western Plus Seraphine Hammersmith London
Seraphine Hammersmith Hotel Sure Hotel Collection Best Western
Seraphine Hotel Sure Hotel Collection Best Western
Seraphine Hammersmith Sure Collection Best Western
Seraphine Sure Collection Best Western
Best Western Plus Seraphine Hammersmith Hotel
Seraphine Sure Collection Best

Seraphine Hammersmith Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 247 out of 1001 reviews" "
Rating 8 - Good. 437 out of 1001 reviews" "
Rating 6 - Okay. 215 out of 1001 reviews" "
Rating 4 - Poor. 72 out of 1001 reviews" "
Rating 2 - Terrible. 30 out of 1001 reviews" "

8.2/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Jonathan

Liked: Amenities, property conditions & facilities
This hotel is in a great location only 6 mins walk to the tube....the premises are very clean and staff friendly and welcoming. Our room was a triple room, which although compact had ample space. The bathroom facilities were excellent and the shower powerful. The hotel was exceptionally quiet and we didnt hear other guests. Dont hesitate to book this hotel - i will definitely look to book again for my next visit.
Stayed 2 nights in Oct 2024

10/10 Excellent

A

Stayed 1 night in Oct 2024

10/10 Excellent

Laurence

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Oct 2024

4/10 Poor

Matthew

Business traveller
Disliked: Property conditions & facilities, room comfort
Good location. Poor rooms.
Positives - close to my office - close to Hammersmith station - good shower Negatives - no elevator in hotel with 3 floors. My mum came for a theatre trip while I worked and we were on top floor and she had a horrendous time with the stairs. Doesn’t mention no lift anywhere in advert. - no windows. The top floor has no windows or air flow. - too warm. Top floor that has no windows has air con that doesn’t go below 19 meaning the rooms are warm and stuffy and not nice to be in. - “Cosy room” = barely larger than the bed. - “breakfast” consists of a horrible sausage roll, yoghurt, banana and small cereal bar. Do not pay extra for this when there’s marks and Spencer’s food hall over the road.
Stayed 2 nights in Oct 2024

2/10 Terrible

Paata

Stayed 1 night in Oct 2024

8/10 Good

Mohammed Chaouki

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Sep 2024

4/10 Poor

John

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Pros: Large TV, good wi-fi, breakfast arrived on time. Cons: Disorganized check-in. The first 2 rooms we were given were occupied/dirty. Hotel split across 2 different buildings. The larger building has 3 floors and no lift. VERY small rooms. Window in our room was broken. Water leak from air vent when heat was turned on. Very expensive for the location and room quality.
Stayed 1 night in Sep 2024

10/10 Excellent

Anita

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We’ll be back!
Naim went above and beyond for our stay at Seraphine Hotel. He was so kind and lovely and upgraded us even with a full hotel. The heated floor in the bathroom was wonderful. With only 5 min away from Hammersmith Apollo it was a worth every penny. Breakfast was delivered on time. It’s a basic hotel, the price is reflected in the standard on the rooms and breakfast. But the service, cleanliness, comfortable bed and a good night sleep makes it a 5 star stay! We’re coming back.
Stayed 1 night in Sep 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay at a great location
Stayed 2 nights in Sep 2024

6/10 Okay

Agata

Business traveller
Disliked: Staff & service
Stayed 1 night in Aug 2024

10/10 Excellent

Kitty

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will definitely stay again!
Lovely hotel, perfect walking distance to the Eventim Apollo. Very friendly and welcoming staff, nice clean room and loved the big bathroom
Stayed 1 night in Aug 2024

10/10 Excellent

Gina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
All the above 😊
Stayed 1 night in Aug 2024

8/10 Good

Zakaria

Liked: Staff & service, property conditions & facilities
.
Stayed 20 nights in Jul 2024

6/10 Okay

Elena

Liked: Cleanliness, staff & service
Stayed 5 nights in Jul 2024

10/10 Excellent

Antoinette

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very professional and helpful front desk staff
Stayed 1 night in Jul 2024

2/10 Terrible

Tom

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No lift, no bar, no dinning room and did I mention no bar
Stayed 4 nights in Jul 2024

10/10 Excellent

Mark

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Amanda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The location was great, close to many shops and the tube. Also was quiet. I enjoyed the free breakfast. The room was a good size too. Only downside was our room was on the third floor with no lift.
Stayed 4 nights in Jun 2024

10/10 Excellent

Andrew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are small but are clean and very modern, the staff are friendly and helpful, the location in Hammersmith is ideal, minutes to the shops and underground.
Stayed 3 nights in Jun 2024

8/10 Good

jill

Travelled with family
Liked: Staff & service
Very nice staff, convenient location, rooms are small but generally clean (drawers were dirty so I just didn’t use them), WiFi is spotty. Close to the tube and it’s a main hub so easy to get everywhere. Smile Thai Massage nearby is great as is Lumi yoga across the street. Wagamana’s yum. Mall with IKEA a couple min walk. Walk down by the Thames is gorgeous and charming. Hammersmith generally busy vs quaint but diverse and felt fairly safe.
Stayed 4 nights in Jun 2024

6/10 Okay

Pious

Stayed 4 nights in Jun 2024

8/10 Good

Pious

Travelled with group
Liked: Cleanliness, staff & service
Good property but too much money for the stay. Will look for something more cheap next time
Stayed 3 nights in Jun 2024

6/10 Okay

Ioana

Business traveller
I appreciated the breakfast provided and the location close to the Hammersmith station, but getting logged out of the wifi after around 2 hours of streaming was extremely inconvenient. This was not mentioned whatsoever when I checked in, and I only realized it when I got a warning on my work phone that I had used up all of my data. I contacted Reception and they asked me to provide the wifi addresses/IMEI codes for my devices to have those re-activated. A little lengthy, but this seemed to fix the issue until I got logged out once again later that night, but unfortunately no one was available to help me anymore at that time of night. All in all, I was happy with the stay until this very frustrating and costly situation, especially since I had to pay out of pocket the data usage on my work phone which the hotel took no responsibility for. Also, the walls are paper thin, I could hear the neighbors or was it the cleaning people talking loudly next door.
Stayed 4 nights in Jun 2024

8/10 Good

Hannah

Travelled with family
Liked: Cleanliness, room comfort
Great if you travel light
Great location. Quiet room but no lift and room was on 3rd floor, which is awkward with heavy luggage
Stayed 1 night in May 2024

10/10 Excellent

Michael

Liked: Cleanliness, property conditions & facilities, room comfort
IDEAL FOR SHORT STAY
Was just right for what we wanted for three night stay. Very handy for Hammersmith Bus and Tube Stations. Only down is that there are no lifts and all rooms are upstairs.
Stayed 3 nights in May 2024