With a stay at W12 Rooms, you'll be centrally located in London, within a 5-minute drive of Westfield London Shopping Centre and Kensington High Street. .This guesthouse is 2.4 mi (3.8 km) from Natural History Museum and 2.7 mi (4.4 km) from Marble Arch.
Olympia Conference and Exhibition Centre - 18 min walk
Royal Albert Hall - 6 min drive
Hyde Park - 7 min drive
Getting around
Shepherd's Bush Station - 2 min walk
Shepherd's Bush Underground Station - 2 min walk
London City Airport (LCY) - 64 min drive
Restaurants
Ben's Cookies - 2 min walk
The Central Bar - 1 min walk
Black Sheep Coffee - 2 min walk
McDonald's - 1 min walk
Costa Coffee - 1 min walk
About this property
W12 Rooms
Guesthouse with a 24-hour front desk, a short walk to Westfield London Shopping Centre
W12 Rooms offers 19 air-conditioned accommodations with safes and complimentary bottled water. Flat-screen televisions are featured in guestrooms. Bathrooms include showers, complimentary toiletries, and hair dryers. Housekeeping is offered daily and irons/ironing boards can be requested.
Make yourself at home in one of the 19 air-conditioned rooms featuring flat-screen televisions. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and electric kettles.
This smoke-free guesthouse has 4 floors in 1 building and offers bellhop services.
Featured amenities include a 24-hour front desk, luggage storage, and a safe deposit box at the front desk.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
This property does not have any lifts
Upper floors accessible by stairs only
More
Smoke-free property
Room amenities
Bedroom
Air conditioning
Bed sheets
Heating (climate-controlled)
Bathroom
Free toiletries
Hairdryer
Private bathroom
Shower
Towels
Entertainment
Flat-screen TV
Food and drink
Electric kettle
Free bottled water
Free tea bags/instant coffee
Mini fridge
More
Connecting rooms available
Iron/ironing board (on request)
Phone
Safe
Soundproofing
Policies
Check-in
Check-in time starts at 3:00 PM
Minimum check-in age: 18
Check-out
Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Renovations and closures
The property will be renovating from October 8 2023 to August 28 2025 (completion date subject to change). The following areas are affected:
Exterior
During renovations, the guesthouse will make every effort to minimize noise and disturbance.
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are available for GBP 40 per night
Cribs (infant beds) are not available
Payment types
Important information
Optional extras
Late check-out is available for a fee (subject to availability)
Rollaway bed fee: GBP 40 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property's porter/bellhop service is available 8 AM to 6 PM.
We should mention
This property does not have elevators
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Alcohol is not served at this property
National rating
This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.
Property is also known as
W12
W12 Rooms
W12 Rooms House
W12 Rooms House London
W12 Rooms London
W12 Rooms London, England
W12 Rooms Guesthouse London
W12 Rooms Guesthouse
W12 Rooms London
W12 Rooms Guesthouse
W12 Rooms Guesthouse London
W12 Rooms Reviews
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
They would not consider my change of travel plans, meaning I paid 4 nights for a 2 night stay, even if there is a policy in place, there was enough time to accept my change of dates. Many hotels go outside of policy for seasoned travellers. I paid for something I did not use essentially.
I've always stayed at the W12 rooms since 2018. Lovely rooms, friendly staff. Its right beside Shepherds Bush underground station on the Central Line so handy for anywhere in London and you've London Overground station across the road and Westfield shopping centre behind you!
The hotel is in a good location next to the tube and shopping centre, this does mean it’s in a busy/ noisy location (think traffic noise, sirens etc), but I didn’t have a problem with this.
Reception staff were friendly. Room was expected cleanliness and comfort for price paid.I would have liked to have had a chair in the room so I could use the desk.
My issue was the walls were paper thin and I could hear everything in the room above and next door. The other occupants weren’t antisocial but I could hear bags being zipped, walking around, coughing teeth being brushed etc. for this reason I wouldn’t recommend this hotel
This hotel was run down from the pictures in their advertisement. The double bed was very small. They charged 10£ per night for an additional person. We paid the surcharge on arrival since I booked prior to having a companion and was unable to change my reservation. Despite only staying one of two nights they would not refund the 10£ for the night we did not stay. Stains could be seen on the mattress through the thin mattress cover. My boyfriend is 6’3” and had to turn the shower off to soap up when showering due to the placement of the rainfall shower.
Best part of this hotel was its location which is right beside the tube station. Staff members were friendly but their policies are outdated and not geared toward customer service. I would unlikely stay at this hotel again.
Staff were extremely friendly and helpful.
The hotel was spotless and our room was cleaned, replenished daily.
The location is excellent for shopping ( right next to W12 shopping centre ), with a large variety of restaurants within a 5 min walk.
Also excellent location for transport being right next to Shepherds Bush tube station.
Could not fault it.
Great stay at W12. Clean and nice rooms in a great location. There a lot of stairs as I was on the top floor but the staff took my bags up for me which was a nice touch. The only downside was my room had a skylight which had no blind so was very bright in the early morning, but otherwise a great stay.
Verified traveller
Stayed 1 night in Sep 2024
10/10 Excellent
Stephen
23 Sept 2024
Liked: Amenities
Always a lovely experience. The staff and the rooms were as expected.
Stuff was friendly.
Area around the property was in terrible condition. Building under external renovation, so no opportunity to get any of the daylight.
Nice place and services, the person at the reception was very kind with us. The hotel has modern facilities. Excellent location, the hotel is close to the tube and bus stations. I recommend 100%
Great decor, friendly staff, unfortunately no option to check in early but staff were happy to accommodate and hold my case so I could enjoy the day in London before checking in.
Very Noisy at night from outside the building as its on a busy street, I stayed a Saturday night and while it was fine for me in these circumstances I can see it could be an issue for others.
Overall a good stay, room as advertised lovely decor inside the hotel.
Would stay again and reccomend if your attending a event at Wembley Stadium as I did.
Hotel was basic in the room but clean and has all you need for a night or a few. Bed was comfy, shower was good. Staff were very friendly and helpful! Location was absolutely perfect for me, minutes away from Westfield.
The only thing I have to note is if you’re in the 3rd floor or above, make sure you’re fit enough for the stairs haha.
Would definitely stay here again next time I’m in London