The staff greeted us upon entering, check in was a breeze. Staff was friendly and informative. They have English-speaking staff. The accommodation here is great! They provided pajamas for guests (kids included). They also provided us with bottled water per guest, per day. The room was clean and spacious. The AC works great, came with instructions and pictures to help you set it up since everything is in Japanese. The breakfast is at Royal Host, at the lobby, reasonable price with basic variety of cereal, fruits, traditional Japanese breakfast and traditional Western breakfast available. Overall, a great, quiet spot for travelers. The hotel is also close to train stations and convenient stores.