2/10 Terrible
Maria
Business traveller
13 Dec 2024
Disliked: Property conditions & facilities
I will never stay at this property again and implore you to consider another option as well. I was moved twice during myvstay within the first couple of hours of my stay. 1st roo. - room 101 had plumbing issues and a heater that didn't work. Room 110 wherr I was then moved to had the inside llsecure lock broke - concerning for single female travelling alone, - and there was a MOUSE in the room. The 3rd room I was moved to, room 414, also had a non functioning heater but by this time I was done. I stayed rattled the whole stay about mice in the building and regretted immensely booking this hotel. Ratings misleading and simply not okay. And if they at all cared about customer service, they wpuld have themselves offered a refund the minute I had to be moved a second time following reporting of a MOUSE IN MY ROOM. If I could give a rating less than 1 star, I would.
Maria
Stayed 2 nights in Dec 2024