Ibis Birmingham New Street Station Hotel

3.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Ibis Birmingham New Street Station Hotel

Bar (on property)
Double Room, 1 Double Bed
Front of property
Double Room, 1 Double Bed
Exterior

Reviews

8.0 out of 10

Very good

Popular amenities

  • Bar
    Bar
  • Parking available
    Parking available
  • 24/7 front desk
    24/7 front desk
  • Breakfast available
    Breakfast available
  • Housekeeping
    Housekeeping
  • Laundry
    Laundry

Explore the area

Map
21 Ladywell Walk Arcadian Centre, Birmingham, England, B5 4ST
  • Birmingham Hippodrome
    2 min walk
  • The Alexandra Theatre
    6 min walk
  • O2 Academy Birmingham
    6 min walk
  • Birmingham (BHX)
    24 min drive

Room options

Family Room, Multiple Beds

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

Twin Room, 2 Single Beds

  • Sleeps 2
  • 2 Twin Beds

Double Room, 1 Double Bed

  • Sleeps 2
  • 1 Double Bed

Similar properties

About the area

Birmingham

With a stay at Ibis Birmingham New Street Station Hotel, you'll be centrally located in Birmingham, within a 10-minute walk of O2 Academy Birmingham and Bullring & Grand Central. .This hotel is 1.7 mi (2.8 km) from Edgbaston Stadium and 1.8 mi (2.9 km) from Broad Street.

What's nearby

  • O2 Academy Birmingham - 6 min walk - 0.6 km
  • Bullring & Grand Central - 7 min walk - 0.6 km
  • International Convention Centre - 20 min walk - 1.7 km
  • Utilita Arena Birmingham - 20 min walk - 1.7 km
  • Broad Street - 4 min drive - 2.9 km

Getting around

  • Birmingham New Street Station - 4 min walk
  • Grand Central Tram Stop - 8 min walk
  • Birmingham Airport (BHX) - 30 min drive

Restaurants

  • ‪Look in 樂意 - ‬1 min walk
  • ‪Malaysian Delight - ‬1 min walk
  • ‪Genting Casino Birmingham Chinatown - ‬1 min walk
  • ‪China Court Restaurant - ‬1 min walk
  • ‪Santorini - ‬1 min walk

About this property

Ibis Birmingham New Street Station Hotel

Hotel with a conference center, a quick walk to O2 Academy Birmingham
Ibis Birmingham New Street Station Hotel offers 159 accommodations with coffee/tea makers and hair dryers. Guests can surf the web using the complimentary wireless Internet access.

Bathrooms include showers and complimentary toiletries. Business-friendly amenities include desks and phones. Additionally, rooms include fans and blackout drapes/curtains. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Make yourself at home in one of the 159 guestrooms. Complimentary wireless internet access is available to keep you connected. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as desks and coffee/tea makers.
Make use of convenient amenities, which include complimentary wireless internet access and a television in a common area.
You can enjoy a meal at the restaurant serving the guests of Ibis Birmingham New Street Station Hotel, or stop in at the snack bar/deli. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are served on weekdays from 6:30 AM to 10:00 AM and on weekends from 6:30 AM to 11:00 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Event facilities at this hotel consist of a conference center and 7 meeting rooms. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:00 AM and on weekends between 6:30 AM and 11:00 AM.
Ibis Birmingham New Street Station Hotel has a restaurant on site.

Languages

Arabic, English, Finnish, French, Greek, Hindi, Italian, Latvian, Polish, Portuguese, Spanish, Thai

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Secured covered self parking on site (GBP 15 per night)
  • Wheelchair-accessible parking and van parking available
  • Height restrictions apply for on-site parking

Food and drink

  • Buffet breakfast available for a fee 6:30 AM–10:00 AM on weekdays and 6:30 AM–11:00 AM on weekends: GBP 12-12 for adults and GBP 0-6 for children
  • 1 restaurant
  • 1 bar

Things to do

  • Billiards/pool table

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • Lift
  • Front-desk safe
  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage

Business services

  • Conference centre
  • Coworking spaces
  • Meeting rooms - 7

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Braille signage
  • Lift
  • Grab bar in shower
  • Grab bar near toilet
  • Lever door handles
  • Step-free path to entrance
  • Vibrating pillow alarm
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair-accessible (may have limits)
  • Wheelchairs available on site

More

  • 100% renewable energy
  • At least 80% of lighting from LEDs
  • At least 80% of food locally sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drinks bottles
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Smoke-free property
  • TV in lobby
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Bed sheets
  • Blackout drapes/curtains
  • Fan
  • Heating (climate-controlled)

Bathroom

  • Eco-friendly toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • TV

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Bulk dispenser for toiletries
  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products provided
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Restaurant dining guide
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
The credit card used to make the booking will be requested at check-in and a GBP0.01 authorization will be placed for identification purposes.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 10 per pet, per night
Service animals are welcome, and are exempt from fees
1 total pets
Pets cannot be left unattended
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: GBP 50 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately GBP 12 to 12 for adults, and GBP 0 to 6 for children
  • Covered self parking fee: GBP 15 per night
  • Pet fee: GBP 10 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
The photos in this description reflect the brand standard and are provided for illustrative purposes only
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Ibis Birmingham New Street
Ibis New
Ibis New Hotel Birmingham Centre Street
Ibis Birmingham Centre New Street Hotel
Ibis Birmingham City Centre Hotel Birmingham
Ibis New Street Hotel
Ibis New Street
Ibis Birmingham New Street Station Hotel Hotel
Ibis Birmingham New Street Station Hotel Birmingham
Ibis Birmingham New Street Station Hotel Hotel Birmingham

Ibis Birmingham New Street Station Hotel Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 360 out of 1001 reviews" "
Rating 8 - Good. 374 out of 1001 reviews" "
Rating 6 - Okay. 145 out of 1001 reviews" "
Rating 4 - Poor. 74 out of 1001 reviews" "
Rating 2 - Terrible. 48 out of 1001 reviews" "

8.2/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

robert

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Booked for theatre trip to Hippodrome- great location in China Town, parking under the hotel, close to New Street station and 10 minutes from ICC, Sea Life and NIA. Good shower, comfy bed - typical Ibis.
Stayed 1 night in Aug 2024

10/10 Excellent

Deborah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

6/10 Okay

Lee

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Good location. Didn't really need much from the staff but they were friendly and helpful. Hotel itself is very basic, a bit old fashioned and tatty in places. Perfectly clean though. Car park is not for the feint hearted. If you've anything other than a small car, I'd use one of the other nearby car parks.
Stayed 1 night in Aug 2024

8/10 Good

Thompson

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

6/10 Okay

Jade

Liked: Cleanliness, staff & service
Disliked: Room comfort
Okay for what was needed
Went up for a 2 night stay to see a band playing at a venue nearby. The room was good for what it was needed for. The weather was really hot but the cooling "radiator" wasn't really effective. When walking into the building, it was hotter and more humid than outside. Coming out of the lift onto our floor was even worse, the air was really difficult to breathe. Also, the pillows were also pretty thin and there wasn't much in terms of tea/coffee/sugar/milk - 2 of each item. However the staff were all lovely and welcoming. The breakfast was all nice too, a good selection of foods from a cooked breakfast to fruits and cereals.
Stayed 2 nights in Aug 2024

8/10 Good

Matthew

Stayed 2 nights in May 2024

8/10 Good

Maxine

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location, clean and staff were nice
The staff were welcoming and friendly. The reception and communal areas were stiflingly hot. The room was also hot and had a machine that could blow cool air although we also had the window open. The room was clean and the size was okay. the bathroom was very small and a bit difficult to to move around it but it was clean. We stayed for 1 night and it was fine for that. We didn't pay for breakfast but it looked okay from what I saw. The loction was very good an we walked to New Street Station and walked back from the Utilita arena
Stayed 1 night in Aug 2024

10/10 Excellent

melody

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
absolutely perfect
Stayed 1 night in Aug 2024

8/10 Good

Stella

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The building is in need of air conditioning as it was very hot and stuffy especially in the reception area. However, this was the only criticism as the rooms are exceptionally clean and supplied with tea/coffee, toiletries, big towels and comfy beds. All the staff were extremely helpful and friendly and are a credit to the company!
Stayed 1 night in Aug 2024

2/10 Terrible

Julia

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Rooms need updating. pillows need replacing. almost non existent. also the room was very very sickly warm with only a little fan to cool down. the windows only opened slightly. felt sick and had no sleep. will not stay again
Stayed 1 night in Aug 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
I love every minute of my stay and I will definitely come back in the future with my daughter
Stayed 4 nights in Aug 2024

4/10 Poor

Shajaht

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Next to a nightclub, so loud on the weekends, blackout curtains don't block out light properly, tiny rooms
Stayed 2 nights in Aug 2024

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Helen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay, the staff were friendly and attentive and one went out of his way to help as I have a feeding tube that got blocked and so I couldn't syringe my medication through it. I needed someone with more strength than I had to push the medication through the syringe and he didn't hesitate to answer my request for help. This was typical of the help and support and willingness to make sure we had a comfortable stay that all the staff had demonstrated during our stay. We will certainly com again, and it was so convenient for eating places and shops.
Stayed 1 night in Aug 2024

6/10 Okay

lee

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
Too warm
Too warm no aircon in hotel lounge and poor aircon in rooms just had a fan to move warm air around
Stayed 1 night in Jul 2024

10/10 Excellent

Philip

Stayed 1 night in Jul 2024

10/10 Excellent

Zack

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay
Stayed 2 nights in May 2024

8/10 Good

T F

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good location, welcoming staff, well appointed room for the price, comfortable bed and proper size bath towels.
Stayed 2 nights in Jul 2024

2/10 Terrible

Tom

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Freeman, Liverpool

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

6/10 Okay

Mark

Liked: Cleanliness, staff & service
Stayed 3 nights in Jul 2024

6/10 Okay

David

Travelled with group
Liked: Staff & service
Functional and well located
Stayed 2 nights with friends during Edgbaston test match. Hotel is basic and functional. Very warm in public areas and bedrooms as no air conditioning. Bedroom windows can be opened (with restricted opening) but in a very popular and busy area in Chinatown for the night time economy so very loud on a Saturday night until around 4 am. One of the two lifts out of service throughout out stay and stairwell some distance away from reception lobby. Breakfast was more than acceptable but quite a small area in comparison to the number of rooms and people were waiting for tables to become available on Sunday morning. Aside from the night time noise the hotel is very well located for the City Centre and New Street station/Bullring shopping
Stayed 2 nights in Jul 2024

4/10 Poor

Dan

Stayed 1 night in Jul 2024

8/10 Good

Christopher

Good location and very easy stay.
Stayed 2 nights in Jul 2024