8/10 Good
MAURICE
Travelled with family
4 Sept 2024
Liked: Amenities
Our stay was all great apart from the first 5 minutes checking in . I was told I had to pay £20 for parking my car one hour 45 minutes before 12:00 the guy didn’t want to know . I then Rod him the two children were sick and if he could can we get in the room around 12:00 he went in the computer and said he would try . We came back 12:00 and the girl checked the computer and there was no information regarding getting the room around 12:00 she advised us it would be 25:00. So we sat in the lounge and she pushed for us knowing the problem and got our rooms ten minutes later thanks to her for that . I was asked for a £100 deposit and when I checked out I did not get a breakdown of what it was spent on the remainder of our stay and hotel were great couldn’t fault it
MAURICE
Stayed 2 nights in Sep 2024