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Coastal Bay Hotel

3.0 star property

Photo gallery for Coastal Bay Hotel

Lobby
Standard Triple Room, City View
Exterior
Front of property
View from property

Reviews

5.0 out of 10

Popular amenities

  • Spa
  • 24/7 front desk
  • Breakfast included
  • Parking included
  • Free WiFi

Explore the area

Map
377-379 Promenade, Blackpool, England, FY1 6BH
  • Sandcastle Waterpark
    ‪10 min walk‬
  • Blackpool Pleasure Beach
    ‪11 min walk‬
  • Blackpool Central Pier
    ‪16 min walk‬

Room options

View all photos for Triple Room, Sea View

Triple Room, Sea View

Triple Room, Sea View

  • Sea view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Standard Double Room, 1 Double Bed

14 bedrooms, individually furnished, desk, bed sheets

Standard Double Room, 1 Double Bed

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Triple Room, City View

Standard Triple Room, City View

Standard Triple Room, City View

  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Standard Double Room, Sea View

Standard Double Room, Sea View

Standard Double Room, Sea View

  • Sea view
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, City View

14 bedrooms, individually furnished, desk, bed sheets

Standard Room, City View

  • City view
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Family Room, Sea View

Family Room, Sea View

Family Room, Sea View

  • City view
  • Sleeps 5
  • 2 Double Beds and 1 Twin Bed

View all photos for Standard Room, City View

14 bedrooms, individually furnished, desk, bed sheets

Standard Room, City View

  • City view
  • Sleeps 7
  • 1 Double Bed, 3 Twin Beds and 1 Twin Bunk Bed

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Exterior

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The price is AU$74
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includes taxes & fees
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About the area

Blackpool

Located in Blackpool (South Shore), Coastal Bay Hotel is within a 15-minute walk of Blackpool Pleasure Beach and Sandcastle Waterpark. .This beach hotel is 0.8 mi (1.2 km) from Blackpool Central Pier and 1.1 mi (1.8 km) from Blackpool Tower.

What's nearby

  • Sandcastle Waterpark - 10 min walk - 0.9 km
  • Blackpool Pleasure Beach - 11 min walk - 1.0 km
  • Blackpool Central Pier - 16 min walk - 1.3 km
  • Blackpool Tower - 3 min drive - 1.8 km
  • Winter Gardens - 3 min drive - 2.4 km

Getting around

  • Blackpool South Station - 9 min walk

Restaurants

  • ‪McDonald's - ‬4 min walk
  • ‪The Old Bridge - ‬7 min walk
  • ‪Notarianni Ices Blackpool - ‬4 min walk
  • ‪The Dutton Arms - ‬4 min walk
  • ‪The Eating Inn - ‬5 min walk

About this property

Coastal Bay Hotel

Beachside fun near Sandcastle Waterpark
Coastal Bay Hotel offers 36 accommodations with complimentary bottled water and slippers. These individually furnished accommodations include desks. 21-inch flat-screen televisions come with digital channels. Housekeeping is offered on request and hair dryers can be requested.
Guests can pamper themselves by indulging in the onsite spa services. There are 2 treatment rooms and outdoor treatment areas.
Stay in one of 36 guestrooms featuring flat-screen televisions. Digital television is provided for your entertainment. Bathrooms have complimentary toiletries and slippers. Conveniences include desks and electric kettles, and housekeeping is provided on request.
Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless internet access. Additional features at this hotel include an arcade/game room, a hair salon, and a vending machine.
A complimentary English breakfast is served daily from 8:30 AM to 9:30 AM.
Featured amenities include a 24-hour front desk, an elevator, and a vending machine. Free self parking is available onsite.
A complimentary English breakfast is served each morning between 8:30 AM and 9:30 AM.

Languages

English

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Limited on-site parking

Food and drink

  • Free English breakfast available daily 8:30 AM to 9:30 AM

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Shopping centre

Family friendly

  • Arcade/game room

Conveniences

  • 24-hour front desk
  • Hair salon
  • Vending machine

Guest services

  • Housekeeping (on request)

Outdoors

  • Garden
  • On the beach
  • Terrace

Spa

  • 2 treatment rooms
  • Outdoor treatment areas

Accessibility

  • Lift

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 21-inch flat-screen TV with digital channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Tea bags/instant coffee

More

  • Desk
  • Heating
  • Individual furnishings

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: GBP 10.00
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Payment types

Important information

Optional extras

  • Early check-in fee: GBP 10.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available

Property is also known as

Coastal Bay Hotel Hotel
Coastal Bay Hotel Blackpool
Coastal Bay Hotel Hotel Blackpool

Coastal Bay Hotel Reviews

Reviews

5.0
Rating 10 - Excellent. 4 out of 31 reviews
Rating 8 - Good. 5 out of 31 reviews
Rating 6 - Okay. 5 out of 31 reviews
Rating 4 - Poor. 4 out of 31 reviews
Rating 2 - Terrible. 13 out of 31 reviews

4.4/10

Cleanliness

6.0/10

Staff & service

4.0/10

Amenities

3.8/10

Property conditions & facilities

5.2/10

Eco-friendliness

Reviews

2/10 Terrible

Navid

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Complaints
Dear Hotels.com, I am writing to formally complain about the hotel we booked through your platform. The condition of the hotel was extremely disappointing and completely different from the pictures advertised on Hotels.com. The room was filthy, the bathroom door was broken, and overall, the place was in such poor condition that it caused us anxiety and stress. We couldn’t sleep at all due to the unhygienic and uncomfortable conditions. When we raised these issues with the hotel reception, they dismissed our concerns, stating that since we booked through Hotels.com, we needed to file a complaint with you directly. Despite this awful experience, we were told that hotel.com paid them only £39.00 for that room which is not the room sold to us. We trust that you will take this complaint seriously and request a full refund for our stay. Thank you for your attention to this matter. Sincerely, Navid
The bed
The size
Stayed 1 night in Aug 2024

2/10 Terrible

Chamkaur

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Location good everything else bad like room
First of all there was no one at the reception so we had to call then on the website it said there was more beds that not was once we said it they said is a mistake in beds they said we can’t do anything about it and there was no hot tub as on the website said it is available when it wasn’t the location was good and the food was alright but the room was very bad the images on the website were old where it shows nice when it wasn’t the room was dirty barely any cleaned the location couldn’t be any better the staff was nice and polite but the room was very bad online we had set up 7 people but on reception they said it only said 6 saying that it was a mistake which was a major they hadn’t update the images of the hotel as it was very dirty and the blankets were old just as the mattress very dirty
Stayed 1 night in Aug 2024

8/10 Good

aaron

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Jul 2024

6/10 Okay

Karen

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Needs work, but the staff are brilliant
The hotel does need a major refurb, but for the price you pay for a sea-view room you don't expect perfection. The room was small, dated, but clean. The bathroom was the same, but the shower was fine, nice and warm. We had a really good time in the bar later on - really good atmosphere. The staff are brilliant. The hotel just needs updating and it would be perfect, the location is brilliant, just near South Pier and a tram stop. Get there early if you want a parking spot, the car park is only small. We enjoyed our stay.
Stayed 1 night in Jun 2024

2/10 Terrible

Lee

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Upon arrival, there was nobody on Reception, we had to phone to get someone to let us in. After getting to our room, initially, the room looked clean and tidy but upon closer inspection, there were lots of cobwebs and large spiders. There was a clump of hair on the side, the inside of the drawers were full of crumbs. The kettle was clean but was placed on a unit with no plug socket meaning that to use the kettle, we had to move it to a different part of the room. The TV had no remote control either. The bed itself looked fab but upon sitting/lying down on it, you sunk in and it was very uncomfortable for two people. It is definitely in need of being replaced. I braved the shower which looked grim. I shouldn't have bothered. The water took ages to warm up and when it did, it was still only luke warm. The windows were both not great and the one wasnt able to be opened as was broken. The general decor was in need of being updated throughout the whole hotel although you can look past this. The breakfast was lovely. There was a good choice of cereals and a fry up. The staff at breakfast time were very helpful. Unfortunately, I wouldn't stay here again which is a shame as the parking was free, security was good to get into and out the building and the location was perfect.
Stayed 2 nights in May 2024

4/10 Poor

dean

Disliked: Cleanliness, property conditions & facilities, room comfort
Oh dear don't stay here if you have standards.
were to start, shown three rooms as first was bad 12 then 17&19 stayed in 17 they are all half rooms, that tells you something, hotel is very very tired, in fact it needs gutting and rebuilding, booked a sea view did not expect to have the sea in the room, window leaked carpet was wet, most worrying the smoke alarm was hanging from the ceiling! Walls grubby, ceiling hanging down, paper peeling, bathroom was from the 60s and just full of peeling silicone & paper, furniture is hand painted and 50 year old, tv was unwatchable constant glitching , one ok thing bedding was clean. dining room is just awful what's with the fish tank?, arrived Thursday, asked about the bar/drinks to be told only open at weekends, breakfast was acceptable and the receptionist was really pleasant but he is on a hiding to nothing! i stayed one night of three leaving next day, did not even as for a refund as they clearly need the money more than me! do yourself a favour and stay next door (new brooklyn) its like a 5 star hotel compared with coastal bay as that's were i went. phots att substantiate what i have said.
Stayed 3 nights in May 2024

8/10 Good

Elun

Stayed 1 night in Apr 2024

6/10 Okay

Manpreet

Travelled with family
Liked: Staff & service, room comfort
Stayed 1 night in Mar 2024

10/10 Excellent

Allan

Stayed 2 nights in Feb 2024

6/10 Okay

Lisa

Travelled with partner
Liked: Staff & service, amenities
It was a last minute book room was tiny but it did it job staff are lovely and welcoming
Stayed 1 night in Feb 2024

10/10 Excellent

Tariq

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Staff very helpful hotel could rooms doing up.
Stayed 1 night in Feb 2024

10/10 Excellent

Connie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent staff
Staff are really friendly and welcoming, no problems with room was really clean, full english breakfast tasted amazing, no complaints will be booking again, in good distance from town centre 10 min walk
Stayed 2 nights in Feb 2024

2/10 Terrible

Shniece

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

10/10 Excellent

Simon

Stayed 2 nights in Dec 2023

8/10 Good

Roger

Stayed 3 nights in Sep 2023

8/10 Good

Jason

Travelled with group
Liked: Staff & service, room comfort
Stayed 1 night in May 2023

4/10 Poor

John

Disliked: Cleanliness
whether it was early in season, there was no replenishment of coffee etc, room was small but adequate, no bin for rubbish etc, and lastly, a wee bit dated.
Stayed 2 nights in May 2023

8/10 Good

Lisa

Travelled with group
Liked: Staff & service
The man who runs this hotel was lovely, very basic hotel with the most comfortable bed! The owner did say he was trying to renovate the hotel, when this is done this will be a lovely hotel. Very central on the sea front perfect location, had a lovely one night stay
Stayed 1 night in Dec 2022

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, property conditions & facilities
staff very helpful as ecpedia had booked up wrong rooms , hotel very dirty and smelly carparking poor bathroom toilet didnt flush no tv in room
Stayed 1 night in Nov 2019

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Should be closed down.
We thought this place was shut down. Maybe it had been. No sign. No lights on (the light in the photo is the light I left on). All black and in darkness. Went to the door and a man unlocked it. No sign of any computers in reception etc. or signage. Not even a sheet of A4 in the window Bar closed and grill over the bar. Breakfast area desolate. Carpet filthy. Bedroom small and damaged furniture. Parking situation a little unusual. No spaces either. First hotel I’ve ever declined to stay at. Didn’t even bring the family in (I had gone to do a recce as the place looked closed) And in subsequent messages, I was called a liar by the man who let us in - a bit like another reviewer. When we booked, the tripadvisor link took us to a different hotel. Hopefully that has changed now.
Stayed 1 night in Oct 2019

2/10 Terrible

Derek

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
Don't know what photos they use to put on website
So poor no hotel name anywhere asked people in the street said didn't know asked someone parking in front of what actually was the hotel and they said don't know we are staying at the hotel Athol but told could park here!!! Only hotel on the Promenade no lights on in reception at night. Rooms basic compared to the website photos on trivago that goes for whole hotel no bar no dining room reception area and lobby nothing like photos on the site!!! We were going out on Saturday and guests were arriving asking us if we knew where the Coastal Bay Hotel is Manager didn't seem bothered said that hotel only offered room only
Stayed 3 nights in Nov 2019

2/10 Terrible

Jenna

Stayed 1 night in Nov 2019

4/10 Poor

Verified traveller

Travelled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
Nice room but scruffy no breakfast just told about a cafe down the road i thaught a hotel or b and b was bed and breakfast for the price we paid
Stayed 1 night in Oct 2019

6/10 Okay

Carly

Travelled with family
Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 1 night in Oct 2019

6/10 Okay

Paul

Travelled with family
Liked: Room comfort
Disliked: Property conditions & facilities
OK if you’re not spending much time in here
Good points: The beds were comfy and clean, friendly host Bad points: Strong musky smell, very old decor, doors hanging off cupboards, wallpaper peeling off, crammed parking, no TV.
Stayed 1 night in Oct 2019