Staff very friendly and chatty, dining area and reception are lovely. Place looks great till u go upstairs to the rooms, really is in need of redecoration and upgrading. First floor smelled completely of wet dog, we had a mouldy shower, ripped duvet cover and we had to “make the bed” when we got there cos it was a riot. Broken glass in windows, walls were peeling, had a mouldy shower, broken bed and dried blood on the mattress, bed felt damp when you lay on it, wardrobe was like the leaning tower of piza. The rooms just need a bit of tlc, at least the one we had on the first floor did, (our other room, bear in mind we were a family of 4) was on the second floor due to being at full capacity, fair enough until i realised the room next to us was empty for 2 nights and only filled on our last day, would have made more sense for us to have those rooms and the other people could have had the one on the second floor.
The place was nice and ideal if a family with young kids as you are away from the craziness that is the nightlife and theres a tram stop right outside. But unfortunately the room did let it down. Please upgrade the rooms because your place has the potential to be a goldmine otherwise