The Norfolk Royale Hotel

4.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Norfolk Royale Hotel

Fitness facility
Garden
Front of property - evening/night
Deluxe Double Room
Lounge

Reviews

8.0 out of 10

Very good

Popular amenities

  • Bar
  • Hot tub
  • Pool
  • Room service
  • 24/7 front desk
  • Breakfast available

Explore the area

Map
Richmond Hill, Bournemouth, England, BH2 6EN
  • The Square
    3 min walk
  • Wildwood
    1 min walk
  • Bournemouth Station
    3 min drive
  • Bournemouth (BOH-Bournemouth Intl.)
    10 min drive

Room options

Small Double Room

  • 14.48 sq m
  • Sleeps 2
  • 1 Double Bed

Standard Double Room

  • 22.29 sq m
  • Sleeps 3
  • 1 Double Bed

Single Room

  • 16 sq m
  • Sleeps 1
  • 1 Twin Bed

Executive Double Room

  • 26.76 sq m
  • Sleeps 3
  • 1 Queen Bed

Executive Twin Room

  • 26.76 sq m
  • Sleeps 3
  • 2 Twin Beds

Standard Twin Room

  • 22.29 sq m
  • Sleeps 3
  • 2 Twin Beds

Family Room

  • 23 sq m
  • Sleeps 4
  • 1 King Bed and 1 Twin Bunk Bed

Deluxe Twin Room

  • 22.6 sq m
  • Sleeps 3
  • 2 Twin Beds

Premier Double or Twin Room

  • 33.77 sq m
  • Sleeps 3
  • 2 Twin Beds

Deluxe Double Room (Accessible)

  • 22.6 sq m
  • Sleeps 3
  • 1 King Bed

Deluxe Double Room

  • 23 sq m
  • Sleeps 3
  • 1 King Bed

Similar properties

About the area

Bournemouth

Located in Bournemouth (Bournemouth City Centre), The Norfolk Royale Hotel is within a 10-minute walk of Bournemouth International Centre and Bournemouth Pavillion Theatre. .This hotel is 1.1 mi (1.8 km) from Bournemouth Beach and 1.9 mi (3.1 km) from Bournemouth University.

What's nearby

  • Bournemouth International Centre - 8 min walk
  • Bournemouth Pavillion Theatre - 9 min walk
  • Bournemouth Beach - 10 min walk
  • Bournemouth University - 4 min drive
  • O2 Academy Bournemouth - 5 min drive

Getting around

  • Bournemouth Station - 3 min drive
  • Bournemouth (BOH-Bournemouth Intl.) - 10 min drive

Restaurants

  • ‪Crema - ‬2 min walk
  • ‪Starbucks - ‬2 min walk
  • ‪McDonald's - ‬3 min walk
  • ‪The Mary Shelley - ‬3 min walk
  • ‪Caffè Nero - ‬2 min walk

About this property

The Norfolk Royale Hotel

Edwardian Bournemouth hotel in Bournemouth City Centre with a 24-hour front desk
The Norfolk Royale Hotel offers 95 accommodations with complimentary newspapers and coffee/tea makers. Each accommodation is individually furnished and decorated. Digital television is provided. Bathrooms include bathtubs or showers, designer toiletries, complimentary toiletries, and hair dryers.

This Bournemouth hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

An indoor pool and a spa tub are on site.
Make yourself at home in one of the 95 individually decorated guestrooms. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with shower/tub combinations feature designer toiletries and hair dryers. Conveniences include phones, as well as desks and complimentary newspapers.
Take advantage of recreation opportunities including an indoor pool and a spa tub. Additional amenities at this Edwardian hotel include complimentary wireless internet access, concierge services, and wedding services.
Enjoy a meal at Echos, or stay in and take advantage of the hotel's 24-hour room service. Wrap up your day with a drink at the bar/lounge. English breakfasts are served on weekdays from 7:30 AM to 9:30 AM and on weekends from 8:00 AM to 10:30 AM for a fee.
Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Event facilities at this hotel consist of conference space and meeting rooms.
English breakfasts are available for a surcharge on weekdays between 7:30 AM and 9:30 AM and on weekends between 8:00 AM and 10:30 AM.
Echos - Onsite restaurant. Guests can enjoy alfresco dining (weather permitting). A children's menu is available. Reservations are required.
24-hour room service is available.

Languages

English, Italian, Polish, Portuguese, Spanish, Turkish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Wheelchair-accessible parking available
  • Off-site parking for GBP 12.50 per day; booking required

Food and drink

  • English breakfast available for a fee 7:30 AM–9:30 AM on weekdays and 8:00 AM–10:30 AM on weekends: GBP 15 for adults and GBP 7.50 for children
  • 1 restaurant
  • 1 bar
  • 24-hour room service

Restaurants on site

  • Echos

Things to do

  • Access to nearby indoor pool
  • Indoor pool
  • A hot tub

Family friendly

  • Access to nearby indoor pool
  • Indoor pool
  • Laundry facilities

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference space
  • Meeting rooms

Outdoors

  • BBQ grill(s)
  • Garden
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Lift
  • Step-free path to entrance
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible (may have limits)

More

  • Designated smoking areas (fines apply)
  • Fireplace in reception

Room amenities

Bedroom

  • Bed sheets
  • Heating

Bathroom

  • Bath or shower
  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • Digital channels
  • TV

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Free newspapers
  • Individually decorated
  • Individually furnished
  • Iron/ironing board (on request)
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Contactless check-out available
Late check-out fee: GBP 30

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Cribs (infant beds) are available for GBP 5.0 per day

Payment types

Important information

Optional extras

  • Fee for English breakfast: approximately GBP 15 for adults and GBP 7.50 for children
  • Nearby parking fee: GBP 12.50 per day
  • Late check-out fee: GBP 30
  • Crib (infant bed) fee: GBP 5.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Norfolk Bournemouth
Norfolk Hotel Bournemouth
Norfolk Royale Hotel Bournemouth
Norfolk Royale Hotel
Norfolk Royale Bournemouth
Norfolk Royale
Norfolk Royale Hotel BW Signature Collection Bournemouth
Norfolk Royale Hotel BW Signature Collection
Norfolk Royale BW Signature Collection Bournemouth
Norfolk Royale BW Signature Collection
Norfolk Royale BW Signature C
The Norfolk Royale Hotel Hotel
The Norfolk Royale Hotel Bournemouth
The Norfolk Royale Hotel Hotel Bournemouth
Norfolk Royale Hotel BW Signature Collection

The Norfolk Royale Hotel Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 333 out of 1000 reviews" "
Rating 8 - Good. 377 out of 1000 reviews" "
Rating 6 - Okay. 188 out of 1000 reviews" "
Rating 4 - Poor. 69 out of 1000 reviews" "
Rating 2 - Terrible. 33 out of 1000 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was above my usual rate but I was impressed. Staff were excellent - bar and reception and I loved heated towel racks and my swim in the pool!
Stayed 2 nights in Sep 2024

8/10 Good

Ephraim

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Second time staying at the Norfolk. Great service and superb staff. Modernising the interiors and rooms is much needed. Electricity sockets placed in inconvenient locations and no usb power points. The loss of parking is a real shame.
Stayed 2 nights in Aug 2024

8/10 Good

Steve

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Good,but…
3 hour trip from Eastbourne, very pleased with the cleanliness and look of the hotel. Staff very friendly. Car park easy to find. However the bed was very uncomfortable and we could feel the springs so had to lay on top of the duvet. Bed was also very clearly two singles pushed together as the sheet did not fit properly.
Stayed 1 night in Sep 2024

8/10 Good

David

Stayed 1 night in Aug 2024

6/10 Okay

Claire

Stayed 1 night in Sep 2024

10/10 Excellent

Kaiden

Stayed 1 night in Sep 2024

8/10 Good

Katrina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A character hotel, all the staff were helpful but due to the age of the hotel the floorboards throughout were extremely creaky. We had to leave very early morning and found it difficult to creep around quietly. Would have been nice to have had bottled water in the bedrooms, some herbal or decaff teas.
Stayed 1 night in Sep 2024

6/10 Okay

John

Liked: Cleanliness, staff & service
Good, friendly staff, good bar and restaurant area. The room was small, looked tired and the bed width was under 4ft. Not good for 2 people of average build
Stayed 1 night in Sep 2024

6/10 Okay

Jack

Liked: Amenities, property conditions & facilities
Room 203 which is by a busy road as well as a karaoke bar. No AC in room so had to keep window open in August which meant that every noise was heard. Being woken up in the night was regular. Also, we placed the please make my room up on our door in the morning and came back at 1830 and our room had not been made up. General facilities were good but service as well as room being located by a busy road with no AC was poor.
Stayed 2 nights in Aug 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Slavik

Travelled with family
Liked: Cleanliness, staff & service, amenities
Room quite big, very convenient with children
Stayed 1 night in Aug 2024

10/10 Excellent

Mohamed

Stayed 1 night in Aug 2024

10/10 Excellent

Hannah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and really lovely staff.
Stayed 1 night in Aug 2024

10/10 Excellent

Diana

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Hotel is in a lovely location and has easy access to the beach and entertainment spots. Would visit again
Stayed 1 night in Aug 2024

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Agata

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

2/10 Terrible

urania

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Chanelle

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely stay with our children they loved the pool area
Stayed 1 night in Aug 2024

10/10 Excellent

Charlaine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly and great entertainment
Stayed 2 nights in Jul 2024

8/10 Good

Peter

Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2024

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst and I mean WORST place. Unable to sleep due to the heat no air conditioning and pool smell urine and jazucci smells and even colour was green yellow. Sand on the carpet in bedroom Only 75 plus people no family’s. Hotel is not suitable for family better of checking in somehear else next time with my little family. So much nice good hotels I noticed closer to beach and BETTER price, and rooms look much modern, never mind I know now for next time
Stayed 1 night in Jul 2024

4/10 Poor

Maria

Stayed 1 night in Jul 2024

8/10 Good

Ashley

Travelled with family
Liked: Cleanliness, room comfort
Just OK
Stayed 1 night in Jul 2024

8/10 Good

Surekha

Travelled with family
Liked: Cleanliness, staff & service
We enjoyed the stay, staff were friendly and helpful. The car park was very expensive for guests. The check in time is really late 4pm and check out at 11am is too early. The hotel is expensive when you do not get 24 hour stay.
Stayed 1 night in Jul 2024