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Mercure Bristol Grand Hotel

4.0 star property

Photo gallery for Mercure Bristol Grand Hotel

Exterior
Exterior
Breakfast, lunch, dinner served; British cuisine
Bar (on property)
Standard Twin Room, 2 Single Beds

Reviews

7.6 out of 10
Good

Popular amenities

  • Bar
  • Room service
  • Parking available
  • 24/7 front desk
  • Breakfast available
  • Housekeeping

Explore the area

Map
Broad Street, Bristol, England, BS1 2EL
  • Bristol Hippodrome Theatre
    ‪6 min walk‬
  • University of Bristol
    ‪7 min walk‬
  • Cabot Circus Shopping Centre
    ‪10 min walk‬
  • Bristol (BRS-Bristol Intl.)
    ‪26 min drive‬

Room options

View all photos for Family Room, 1 Double Bed with Sofa bed

Family Room, 1 Double Bed with Sofa bed

Family Room, 1 Double Bed with Sofa bed

  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 Double Bed

Standard Room, 1 Double Bed

Standard Room, 1 Double Bed

  • 14 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room, 2 Single Beds

Standard Twin Room, 2 Single Beds

Standard Twin Room, 2 Single Beds

  • 14 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Privilege, Room, 1 Double Bed

Privilege, Room, 1 Double Bed

Privilege, Room, 1 Double Bed

  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Room, 1 Double Bed (Compact)

In-room safe, desk, iron/ironing board, free WiFi

Room, 1 Double Bed (Compact)

  • 14 sq m
  • Sleeps 2
  • 1 Double Bed

Suite, 1 Double Bed

  • Sleeps 4
  • 1 Double Bed

Similar properties

Exterior

Clayton Hotel Bristol City

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
4.6 out of 5, Wonderful, (910)
The price is AU$194
for 1 room
includes taxes & fees
23 Mar - 24 Mar
Clayton Hotel Bristol City

About the area

Bristol

A stay at Mercure Bristol Grand Hotel places you in the heart of Bristol, within a 10-minute walk of Bristol Hippodrome Theatre and University of Bristol. .This hotel is 0.5 mi (0.8 km) from Cabot Circus Shopping Centre and 2.4 mi (3.9 km) from Clifton Suspension Bridge.

What's nearby

  • Bristol Hippodrome Theatre - 6 min walk - 0.5 km
  • University of Bristol - 7 min walk - 0.6 km
  • Cabot Circus Shopping Centre - 10 min walk - 0.9 km
  • SS Great Britain - 6 min drive - 4.3 km
  • Ashton Gate Stadium - 7 min drive - 4.6 km

Getting around

  • Bristol Temple Meads Station - 15 min walk
  • Bristol International Airport (BRS) - 26 min drive

Restaurants

  • ‪The Commercial Rooms - ‬2 min walk
  • ‪Full Court Press - ‬1 min walk
  • ‪Matina - ‬2 min walk
  • ‪Strawberry Thief - ‬1 min walk
  • ‪San Carlo - ‬2 min walk

About this property

Mercure Bristol Grand Hotel

Hotel with a 24-hour front desk, a short walk to Bristol Hippodrome Theatre
Mercure Bristol Grand Hotel offers 182 air-conditioned accommodations with safes and coffee/tea makers. Flat-screen televisions are featured in guestrooms. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

This Bristol hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Make yourself at home in one of the 182 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access is available to keep you connected. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Take advantage of recreation opportunities such as bicycles to rent, or other amenities including complimentary wireless internet access and concierge services. This hotel also features wedding services and a banquet hall.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's 24-hour room service. Quench your thirst with your favorite drink at the bar/lounge. English breakfasts are served on weekdays from 7:00 AM to 10:00 AM and on weekends from 7:00 AM to 10:30 AM for a fee.
Featured amenities include a business center, express check-out, and dry cleaning/laundry services. Self parking (subject to charges) is available onsite.
English breakfasts are available for a surcharge on weekdays between 7:00 AM and 10:00 AM and on weekends between 7:00 AM and 10:30 AM.
Mercure Bristol Grand Hotel has a restaurant serving breakfast, lunch, and dinner.
24-hour room service is available.

Languages

Bulgarian, English, French, German, Italian, Polish, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (GBP 17.00 per night)
  • Wheelchair-accessible parking available

Food and drink

  • English breakfast available for a fee 7:00 AM–10:00 AM on weekdays and 7:00 AM–10:30 AM on weekends: GBP 16.50 per person
  • 1 restaurant
  • 1 bar
  • 24-hour room service

Restaurants on site

  • Keepers Kitchen & Bar

Things to do

  • Bike rentals

Family friendly

  • Laundry facilities

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe
  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Wedding services

Business services

  • Business centre

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bath
  • Lift
  • Grab bar in bath
  • In-room accessibility
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible (may have limits)

More

  • At least 80% of lighting from LEDs
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Comprehensive recycling policy
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drinks bottles
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Bath or shower
  • Eco-friendly toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker

More

  • Desk
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Iron/ironing board
  • LED light bulbs
  • Phone
  • Safe
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for English breakfast: approximately GBP 16.50 per person
  • Self parking fee: GBP 17.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

We should mention

Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Mercure Bristol Grand Hotel Opening November 2015
Mercure Grand Hotel Opening November 2015
Mercure Bristol Grand Opening November 2015
Mercure Grand Opening November 2015
Mercure Bristol Grand Hotel Newly Refurbished
Mercure Bristol Grand
The Grand, Bristol Hotel Bristol
Thistle Hotel Bristol
Mercure Bristol Grand Newly Refurbished
Mercure Bristol Hotel Bristol
Mercure Bristol Grand Hotel Hotel
Mercure Bristol Grand Hotel Bristol
Mercure Bristol Grand Hotel Hotel Bristol

Mercure Bristol Grand Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 360 out of 1014 reviews
Rating 8 - Good. 291 out of 1014 reviews
Rating 6 - Okay. 193 out of 1014 reviews
Rating 4 - Poor. 114 out of 1014 reviews
Rating 2 - Terrible. 56 out of 1014 reviews

8.0/10

Cleanliness

8.0/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

HILARY

Travelled with group
Liked: Cleanliness
Disliked: Staff & service
A few issues, but overall good
Please provide a chair in the room the suitcase rack a waste of space Please also provide a toilet brush, it embarrasing if you cant keep the toilet clean yourself, when sharing the room The lighting was dreadful in the room....gloomy But overall our stay was satisfactory and i would stay again, because if the central location. The breakfast was very good.
Stayed 1 night in Dec 2024

8/10 Good

Michael

Stayed 2 nights in Nov 2024

6/10 Okay

W

Liked: Cleanliness
Disliked: Property conditions & facilities
Good location, good bathroom, but access with a vehicle for drop off/pick is horrendous (nothing like the photo provided as the road space in front of the hotel is owned by the Council and wardens pass by every 10 minutes), also floorboards creak like crazy and walls are poorly insulated. You can get better value elsewhere.
Stayed 1 night in Nov 2024

8/10 Good

TIM

Liked: Staff & service
Disliked: Room comfort
Nice location petty about the rooms.
Hotel is in a good location and the bar seemed nice. Room was small, not well furnished and the bed was uncomfortable.
Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Property conditions & facilities
Room was tiny compared to my parents room I booked for the same price. Horrid view of a skip on the roof. No heating, there was a tiny electric heater that had been placed in the room that barley did anything, and clicked constantly. Bar downstairs is nice
Stayed 1 night in Nov 2024

10/10 Excellent

Jeremy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was lovely. Quiet, with good blackout curtains and not too hot - perfect for a good nights sleep.
Stayed 3 nights in Nov 2024

6/10 Okay

Ian

Disliked: Property conditions & facilities
Not as grand as the name suggests
A little disappointed with our stay, the hotel isn't as grand as the name suggests! The room was Ok, but a little tired and no plug by the kettle and tea tray. Breakfast is probably one of the worst we've experienced, poor choice, cold coffee, toaster not switched on and staff just hanging around.
Stayed 1 night in Nov 2024

10/10 Excellent

Macauley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff. Went above and beyond. Would rate higher than 5* if i could.
Stayed 1 night in Nov 2024

8/10 Good

Ian

Travelled with partner
Liked: Cleanliness
Really disappointed that we didn't have any information regarding the difficulty in locating the hotel by car, once we entered the city. We spoke too several people, who had the same experience. After an hour of trying to get our room warm with the air conditioning, we were told by the receptionist that it wasn't working properly and were given a electric heater also the extractor in the bathroom didn't work. It's a real shame, because the Hotel itself is exceptional
Stayed 2 nights in Nov 2024

6/10 Okay

Arielle, london

Business traveller
Liked: Property conditions & facilities
Disliked: Staff & service
Hotel staff were very unhelpful, no where to be found when trying to check in and very abrupt and unhelpful. Made me feel very un welcome for the minute I walked I the door. had to deal with a party going on in the room next to me all night on a wednesday evening. Wasn't the best but in a great location.
Stayed 1 night in Nov 2024

10/10 Excellent

Mark

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was favourably impressed by the hotel staff. In particular, Ioan, one of the barman (an eclectic mix of East London and Wales) was very friendly and helpful even to the point of recommending a local restaurant, which lived up to his recommendation. The hotel is old and looks like it may need a touch of TLC to its exterior but everything worked well enough such as the lifts and the bathroom fixtures and fittings. Overall my experience was positive and I would stay there again.
Stayed 1 night in Nov 2024

10/10 Excellent

Ian

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mercure Bristol
Good friendly service, clean, comfy room and great breakfast
Stayed 1 night in Nov 2024

8/10 Good

Andrew

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

8/10 Good

Clare

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Kathryn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Verified traveller

Business traveller
Liked: Room comfort
Stayed 1 night in Nov 2024

6/10 Okay

Paul

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Jason

Stayed 1 night in Nov 2024

10/10 Excellent

Gloria

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Greatly located, great stay
Stayed 1 night in Sep 2024

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Rachel

Stayed 1 night in Oct 2024

6/10 Okay

Lisa

Liked: Cleanliness
Disliked: Staff & service, room comfort
Ok for what we needed
We were here for a local wedding, 2 night stay. We asked front desk for more pillows but they never arrived, the room was cleaned late in the day and only 1 set of towels were given, I tried to call internally to front desk at different times over an evening and the next morning but no answer. I also called from my mobile and again no answer. The room was dark with some very bright wall/floor lamps that werent dimmable so thankfully there was a table lamp i could move to the side of the bed and turn it away so it created a softer light. The bed was hard but it would of had been ok for 1 night but 2 nights was a bit uncomfortable. The pillows were very flat which is why i wanted some more to watch tv in bed. The bathroom lighting, shower, extendable mirror and shower gel was really good. The wardrobe space was good and the tea tray and kettle were good. The staff behind the bar were very friendly and the same for reception. Parking was easy although the spaces were very narrow. The hotel feels like it needs money spent on the matresses and pillows and apart from that its a good hotel in a perfect location for what we needed.
Stayed 2 nights in Oct 2024

8/10 Good

andrew, Huddersfield

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great central location.
Stayed 1 night in Oct 2024