Novotel Southampton

4.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Novotel Southampton

Breakfast, lunch, dinner served; international cuisine
Dock
Reception
Exterior
Standard Room, 1 Queen Bed with Sofa bed

Reviews

8.0 out of 10

Very good

Popular amenities

  • Bar
  • Gym
  • 24/7 front desk
  • Pool
  • Parking available
  • Room service

Explore the area

Map
1 West Quay Road, Southampton, England, SO15 1RA
  • Mayflower Theatre
    10 min walk
  • TGI Fridays
    3 min walk
  • Southampton Central Station
    7 min walk
  • Southampton (SOU)
    18 min drive

Room options

Standard Room, 1 Queen Bed with Sofa bed

  • 25 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Executive Room, 1 Queen Bed with Sofa bed

  • 25 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Standard Double Room, 1 Double Bed, Accessible

  • Sleeps 2
  • 1 Double Bed

Standard Room, 2 Single Beds

  • 25 sq m
  • Sleeps 2
  • 2 Twin Beds

Superior Double Room, 1 Double Bed, Accessible

  • Sleeps 2
  • 1 Double Bed

Superior Room, 1 Queen Bed with Sofa bed

  • 25 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

Similar properties

About the area

Southampton

With a stay at Novotel Southampton, you'll be centrally located in Southampton, a 4-minute drive from Southampton Cruise Terminal and 9 minutes from New Forest National Park. .This hotel is 8.9 mi (14.3 km) from Paultons Family Theme Park - Home of Peppa Pig World and 0.3 mi (0.5 km) from Grosvenor Casino.

What's nearby

  • Mayflower Theatre - 10 min walk
  • Southampton Cruise Terminal - 12 min walk
  • WestQuay Shopping Centre - 13 min walk
  • Solent University - 16 min walk
  • St. Mary's Stadium - 4 min drive

Getting around

  • Southampton Central Station - 7 min walk
  • Heathrow Airport (LHR) - 85 min drive

Restaurants

  • ‪John Lewis & Partners - ‬13 min walk
  • ‪Costa Coffee - ‬7 min walk
  • ‪Bill's - ‬5 min walk
  • ‪The Mayflower Village - ‬9 min walk
  • ‪Ikea, Southampton - ‬4 min walk

About this property

Novotel Southampton

Hotel with a fitness center, near Southampton Cruise Terminal
Novotel Southampton offers 121 accommodations with minibars and laptop-compatible safes. Accommodations are furnished with sofa beds and desks. LCD televisions are featured in guestrooms.

Bathrooms include complimentary toiletries and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and coffee/tea makers. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 121 guestrooms featuring minibars and LCD televisions. Complimentary wireless internet access is available to keep you connected. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include laptop-compatible safes and desks, and housekeeping is provided daily.
Enjoy recreational amenities such as a sauna and a fitness center. Additional amenities at this hotel include complimentary wireless internet access, wedding services, and a television in a common area.
Enjoy international cuisine at Elements, a restaurant which features a bar/lounge, or stay in and take advantage of the 24-hour room service. To-go breakfasts are available daily for a fee.
Featured amenities include a business center, express check-out, and a 24-hour front desk. Planning an event in Southampton? This hotel has 5382 square feet (500 square meters) of space consisting of conference space and 10 meeting rooms. Self parking (subject to charges) is available onsite.
To-go breakfasts are available for a surcharge and are served each morning.
Elements - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Late night fare is available from 24-hour room service.

Languages

English, French, Italian, Polish, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (GBP 10 per night; includes in/out privileges)
  • Electric car charging station on site
  • Wheelchair-accessible parking available

Food and drink

  • To-go breakfast available for a fee daily: GBP 18.00 per person
  • 1 restaurant
  • 1 bar
  • 24-hour room service

Restaurants on site

  • Elements

Things to do

  • Fitness centre
  • Sauna
  • Scooter/moped hire
  • Swimming pool

Family friendly

  • Free cots/infant beds
  • Sofa bed

Conveniences

  • Banquet hall
  • Lift

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Daily housekeeping
  • Luggage storage
  • Multilingual staff
  • Wedding services

Business services

  • Business centre
  • Conference space (5382 square feet)
  • Meeting rooms - 10

Outdoors

  • Garden
  • Outdoor furniture
  • Terrace
  • Vegetable garden

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Lift
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible (may have limits)

More

  • At least 80% of lighting from LEDs
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drinks bottles
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Romance packages available
  • Smoke-free property
  • TV in lobby
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Heating
  • Sofa bed

Bathroom

  • Eco-friendly toiletries
  • Hairdryer
  • Private bathroom
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • LCD TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Free tea bags/instant coffee
  • Minibar

More

  • Bulk dispenser for toiletries
  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Guidebooks/recommendations
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • LED light bulbs
  • Local maps
  • Recycling
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 12 per pet, per night
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for to-go breakfast: approximately GBP 18.00 per person
  • Self parking fee: GBP 10 per night (in/out privileges)
  • Pet fee: GBP 12 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Novotel Hotel Southampton
Novotel Southampton
Southampton Novotel
Novotel Southampton Hotel Southampton
Novotel Southampton Hotel
Accor Southampton
Novotel Southampton Hotel
Novotel Southampton Southampton
Novotel Southampton Hotel Southampton

Novotel Southampton Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 389 out of 1002 reviews" "
Rating 8 - Good. 322 out of 1002 reviews" "
Rating 6 - Okay. 153 out of 1002 reviews" "
Rating 4 - Poor. 80 out of 1002 reviews" "
Rating 2 - Terrible. 58 out of 1002 reviews" "

8.2/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

6/10 Okay

Kelly, Sault Ste Marie

Travelled with family
Liked: Staff & service
Disliked: Amenities
Staff very friendly and helpful.
Stayed 2 nights in Sep 2024

8/10 Good

Timothy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Need air conditioning in rooms, breakfast options need to be expanded, cost could be revised downward. Need efficiency One to one CS especially on departure. Overall it’s still a good hotel and I would recommend staying to people.
Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was OK
The hotel was good but I only stayed 1 night
Stayed 1 night in Sep 2024

4/10 Poor

Michael

Travelled with partner, Travelled with group
Liked: Staff & service, amenities
Disliked: Cleanliness
Our room had the carpet cleaned and I believe it was shampood as there were many wet spots on the carpet and our socks got wet. The room stunk of perfume from the carpet and there was not much air through the windows. The smell set off my allergies and was not fun. Would not come back.
Stayed 1 night in Sep 2024

8/10 Good

Susan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our go-to hotel when in the area. Have also brought friends with us and they were pleased with our choice. Visiting again near Christmas.
Stayed 1 night in Sep 2024

10/10 Excellent

Robin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

8/10 Good

DEREK

Liked: Cleanliness, staff & service
Great dining area and breakfast. Staff very attentive
Stayed 1 night in Sep 2024

6/10 Okay

Eleito Frank

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2024

10/10 Excellent

Elliott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
High high standards
Came for my girlfriends birthday and our room was upgraded for free by the lady who checked us in, sorry in advance I didn’t catch her name but was much appreciated and helped make my girlfriends stay that little bit better. Highly recommend this place! Will be staying again
Stayed 1 night in Sep 2024

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the staff were very friendly and helpful
Stayed 3 nights in Sep 2024

6/10 Okay

Paul

Stayed 1 night in Aug 2024

8/10 Good

Kathleen

Liked: Cleanliness, staff & service, amenities
Staff awesome. Lobby beautiful. Room dated but comfortable. Excellent location to old town and shopping 5 minutes from cruise ports Bathroom needs some attention to cleaning. Still usable but could use a good scrub
Stayed 1 night in Aug 2024

10/10 Excellent

Ann

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to cruise docks, easy walk to ship.
Stayed 2 nights in Aug 2024

8/10 Good

Claudia

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location once we found it.
Stayed 1 night in Aug 2024

10/10 Excellent

Shirley

Liked: Cleanliness
Had a good stay
Stayed 1 night in Aug 2024

8/10 Good

grace

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2024

8/10 Good

Trivender

Travelled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Good Hotel. Staff were very polite and professional. Nice and clean. The only issue was lack of air conditioning which I can understand and were were made aware about it at the time of booking. But my request would be to please allow opening the windows a little bit more so there is more fresh air.
Stayed 1 night in Aug 2024

4/10 Poor

Chris

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Overpriced
The hotel is massively overpriced. The room smelt really stale. Room was very basic.
Stayed 1 night in Aug 2024

8/10 Good

Hung Kei

Stayed 1 night in Aug 2024

8/10 Good

Ross

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Roberta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value
The hotel is very clean and well maintained. Just whoosh there was a night light. Our iotion was leaving the shower light on, which is essentially life early morning light... not great for sleeps
Stayed 1 night in Aug 2024

10/10 Excellent

Robin

Liked: Cleanliness, staff & service, property conditions & facilities
The restaurant was good
Stayed 1 night in Aug 2024

6/10 Okay

William

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The carpets are dirty, inside the room and outside. The hotel definitely needs a renovation.
Stayed 1 night in Aug 2024

8/10 Good

Michael

Travelled with family
Liked: Staff & service
If you’re cruising out of Southampton, location is great, but property is tired and noisy, and no AC.
Stayed 1 night in Aug 2024

4/10 Poor

Eddy

Travelled with family
Disliked: Staff & service, property conditions & facilities
Bath shower to high to step in to , no Safty rail . Toilet felt like you were in a cell.
Stayed 1 night in Aug 2024