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The Milner York formerly the Principal York

4.0 star property

Photo gallery for The Milner York formerly the Principal York

Exterior
Exterior
Lobby
In-room safe, desk, iron/ironing board, free WiFi
City view from property

Reviews

8.4 out of 10
Very good

Popular amenities

  • Hot tub
  • Bar

Explore the area

Map
Station Road, York, England, YO24 1AA
  • Micklegate Bar
    ‪5 min walk‬
  • National Railway Museum
    ‪8 min walk‬
  • York Minster
    ‪10 min walk‬
  • Leeds (LBA-Leeds Bradford)
    ‪54 min drive‬

Room options

View all photos for Single Room

In-room safe, desk, iron/ironing board, free WiFi

Single Room

  • 10 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Comfort Double Room

In-room safe, desk, iron/ironing board, free WiFi

Comfort Double Room

  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room, Annex Building

In-room safe, desk, iron/ironing board, free WiFi

Standard Double Room, Annex Building

  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room

In-room safe, desk, iron/ironing board, free WiFi

Standard Double Room

  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room, Garden View

Garden view

Standard Double Room, Garden View

  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Signature Studio Suite, City View

In-room safe, desk, iron/ironing board, free WiFi

Signature Studio Suite, City View

  • 35 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Studio Suite

In-room safe, desk, iron/ironing board, free WiFi

Junior Studio Suite

  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Twin Room

In-room safe, desk, iron/ironing board, free WiFi

Superior Twin Room

  • 20 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Double Room, 1 King Bed

Superior Double Room, 1 King Bed

Superior Double Room, 1 King Bed

  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room, 1 King Bed

In-room safe, desk, iron/ironing board, free WiFi

Deluxe Double Room, 1 King Bed

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room, Accessible

In-room safe, desk, iron/ironing board, free WiFi

Standard Double Room, Accessible

  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

Similar properties

Aerial view

Malmaison York

  • Pet-friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
4.4 out of 5, Excellent, (1391)
The price is AU$264
for 1 room
includes taxes & fees
25 Feb - 26 Feb
Malmaison York

About the area

York

With a stay at The Milner York formerly the Principal York, you'll be centrally located in York, a 10-minute walk from York Minster and 11 minutes by foot from York Dungeon. .This eco-certified hotel is 0.8 mi (1.3 km) from Clifford's Tower and 0.8 mi (1.3 km) from York Castle Museum.

What's nearby

  • York Minster - 10 min walk
  • York Dungeon - 11 min walk
  • Shambles - 12 min walk
  • Jorvik Viking Centre - 12 min walk
  • York Racecourse - 3 min drive

Getting around

  • York Station - 1 min walk
  • Leeds (LBA-Leeds Bradford) - 54 min drive

Restaurants

  • ‪York Tap - ‬1 min walk
  • ‪The Punch Bowl - ‬5 min walk
  • ‪Society Lounge Bar - ‬5 min walk
  • ‪BrewDog - ‬6 min walk
  • ‪Red Chilli Authentic Chinese - ‬5 min walk

About this property

The Milner York formerly the Principal York

Eco-certified York hotel in South Bank with a health club
The Milner York formerly the Principal York offers 155 air-conditioned accommodations with safes and complimentary bottled water. This York hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.
An indoor pool and a hot tub are on site. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 155 air-conditioned guestrooms. Complimentary wireless internet access is available to keep you connected. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries. Conveniences include safes and desks, and housekeeping is provided daily.
Take advantage of recreational opportunities offered, including a health club, an indoor pool, and a hot tub. Additional amenities at this Victorian hotel include complimentary wireless internet access, concierge services, and wedding services.
Satisfy your appetite for lunch or dinner at the hotel's restaurant, Refectory, or stay in and take advantage of the 24-hour room service. Wrap up your day with a drink at the bar/lounge. English breakfasts are available daily from 7 AM to 10 AM for a fee.
Featured amenities include a business center, express check-out, and dry cleaning/laundry services. Event facilities at this hotel consist of conference space and meeting rooms. Self parking (subject to charges) is available onsite.
English breakfasts are available for a surcharge and are served each morning between 7 AM and 10 AM.
Refectory - This restaurant serves breakfast, lunch, and dinner. Reservations are required.
Chapter House - Onsite bar. Open daily.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and public transport

  • Uncovered self parking on site (GBP 19.00 per day)
  • Wheelchair-accessible parking available

Food and drink

  • English breakfast available for a fee daily 7 AM–10 AM: GBP 19.95 per person
  • 1 restaurant
  • 1 bar
  • 24-hour room service

Restaurants on site

  • Refectory
  • Chapter House

Things to do

  • Fitness centre
  • Indoor pool
  • Sauna
  • A hot tub
  • Steam room

Family friendly

  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Wedding services

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Outdoors

  • BBQ grill(s)
  • Garden
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Step-free path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Heating (climate-controlled)

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • TV

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Desk
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in.

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from December 23 to December 26:
  • Dining venue(s)

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 30 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total pets
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for English breakfast: approximately GBP 19.95 per person
  • Uncovered self parking fee: GBP 19.00 per day
  • Pet fee: GBP 30 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Royal York
Hotel York Royal
Royal Hotel York
Royal York
York Hotel Royal
York Royal
York Royal Hotel
Royal York Hotel Grand Victorian
Royal York Hotel York
Principal Hotel
Principal York
The Royal York Hotel
The Principal York
Principal York Hotel
Hotel Principal York York
York Principal York Hotel
Hotel Principal York
Principal York York
The Principal York
The Royal York Hotel
Principal Hotel
Principal

The Milner York formerly the Principal York Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 689 out of 1288 reviews
Rating 8 - Good. 324 out of 1288 reviews
Rating 6 - Okay. 150 out of 1288 reviews
Rating 4 - Poor. 75 out of 1288 reviews
Rating 2 - Terrible. 50 out of 1288 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location with a good atmosphere
Stayed 1 night in Oct 2024

10/10 Excellent

Sinead

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

6/10 Okay

Keith

Liked: Cleanliness, property conditions & facilities
Ok stay
Our room was a Sidings double and when we arrived our room was cold and the thermostat broken, we were offered a portable radiator rather than a change of room. We asked to move and this was arranged although we would have expected our bags to have been moved and this didn't happen. We asked to upgrade and were told this wasn't possible even though we would have paid for this. Our room was noisy with an alarm of some kind going off at 6am for an hour and the cistern was also running meaning we didn't have the hoped for sleep in we were looking forward to. Overall, staff were friendly and helpful and the breakfast was good with plenty of choice.
Stayed 2 nights in Nov 2024

10/10 Excellent

Nicola

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Michael

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Conference Stay
Nice stay for a conference, rooms very well equipped, excellent shower and clean bathroom. Decent coffee facilities and good temperature controls
Stayed 1 night in Nov 2024

10/10 Excellent

Sarah, Grange Over Sands

Liked: Cleanliness, staff & service, property conditions & facilities
Very close to centre
Stayed 2 nights in Sep 2024

8/10 Good

justin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

6/10 Okay

David

Travelled with partner
Liked: Cleanliness
Just returned from a two night stay best described as ok. The hotel looks impressive and public areas are smart. The room however was small and 'tired'. It was also quite noisy. The location is reasonable being right next to the railway station about half a mile from the centre. Parking was a bonus but expensive. The real let down was breakfast. It is buffet style and on both mornings hot food was almost cold and several items missing. Not great for around £20 a head. Overall, ok but certainly not great and at £160 per night, not cheap T
Stayed 2 nights in Nov 2024

2/10 Terrible

john

Liked: Room comfort
Disliked: Staff & service, property conditions & facilities
Poor reception service n dirty toilet
Room nice. Linen gorgeous. But only 2 on reception and no porter made it a lengthy check in n poor service. The men’s toilet I then went to stunk and was dirty. Very disappointing as I brought my partner her for her 49th b’day.
Stayed 1 night in Nov 2024

10/10 Excellent

Jeff

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful spot to stay in an amazing location! Be prepared to carry suitcases up stairs on arrival at main doors and no ramp. Bellman not available or seldom.
Stayed 1 night in Nov 2024

10/10 Excellent

Nicolae

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel
Stayed 1 night in Nov 2024

6/10 Okay

SCOTT

Stayed 2 nights in Oct 2024

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

shirley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
room is very spacious and nice
Stayed 1 night in Nov 2024

10/10 Excellent

Lindsey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2024

8/10 Good

Michelle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was beautiful and staff were very helpful. The leisure facilities were clean but the temperature settings on steam room and sauna were very high to the point you couldn’t sit down. Showers were also very cold
Stayed 1 night in Nov 2024

8/10 Good

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was fine other than our room check in should have been at 3pm but the room wasn’t ready until 5pm but we were given some drinks vouchers at reception and all the staff were very nice
Stayed 1 night in Nov 2024

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Jordan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

10/10 Excellent

Luke

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay over the weekend, all the staff were lovely and friendly. Room was clean and tidy. Very modern and well kept
Stayed 1 night in Nov 2024

10/10 Excellent

Katie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel boasting with lots of character and charm. A warm and relaxed atmosphere.
Stayed 1 night in Nov 2024

8/10 Good

Judith

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

8/10 Good

Sarah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed here with my 10 yr old daughter and picked this hotel for it's closeness to the station and because it had a swimming pool. The staff were very friendly and helpful and although our room was small it met our needs and it was clean and tidy Would definitely stay here again
Stayed 1 night in Oct 2024

8/10 Good

Patrick

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great location & grand hotel
Lovely grand hotel, nice communal areas and a good bar inside. Rooms were good and nice clean bathroom. Only negative was the bed which was rock hard and extremely small (stayed in a standard double room)
Stayed 2 nights in Nov 2024

4/10 Poor

Susan

Travelled with group
Liked: Cleanliness
Disliked: Staff & service
Lovely sitting areas. No bar after 8pm in residential areas. Evening staff unhelpful and rude. Room below standard expected. A disappointing experience in what I expected to be a first class hotel.
Stayed 1 night in Nov 2024