4/10 Poor
Laura
Travelled with partner
1 Jan 2025
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
The hotel itself was nice - reception looked lovely though corridors a bit dated, and the room was wonderful. Sam on reception greeted us and was incredibly thoughtful about room placement (we didn’t want the noise above the bar!). It was a lovely welcome but a bit ironic.
We have stayed in dog friendly hotels before and never had an issue - however, a neighbouring room to us left their dogs alone for 4 hours (against hotel policy) and they were barking and whining and scratching very loudly the entire evening. We had only booked one night away here as it seemed perfect to relax, but unfortunately it was hard to get any rest with the constant noise. We told reception many times, and they simply said they couldn’t get through on the phone to the owners. No offer to move us, or do anything to make our evening better. It was incredibly sad to hear distressed animals for the entire night.
I understand things can be out of a hotels control, but if you’re wanting a relaxing break I’d pick any of the similar priced hotels nearby. We likely won’t return.
Laura
Stayed 1 night in Dec 2024