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DoubleTree by Hilton Harrogate Majestic Hotel & Spa

4.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for DoubleTree by Hilton Harrogate Majestic Hotel & Spa

Exterior
Indoor pool, pool loungers
Outdoor spa tub
Deluxe Room, 1 King Bed
Indoor pool, pool loungers

Reviews

7.8 out of 10

Good

Popular amenities

  • Bar
    Bar
  • Hot tub
    Hot tub
  • Spa
    Spa
  • Room service
    Room service
  • Gym
    Gym
  • Pool
    Pool

Explore the area

Map
Ripon Road, Harrogate, England, HG1 2HU
  • Royal Hall
    4 min walk
  • Turkish Baths and Health Spa
    5 min walk
  • Harrogate Convention Centre
    6 min walk
  • Leeds (LBA-Leeds Bradford)
    29 min drive

Room options

View all photos for Cosy Double Room, 1 Double Bed

Cosy Double Room, 1 Double Bed

Cosy Double Room, 1 Double Bed

  • Sleeps 2
  • 1 Double Bed

View all photos for Room, 1 Double Bed, Accessible

Room, 1 Double Bed, Accessible

Room, 1 Double Bed, Accessible

  • Sleeps 2
  • 1 Double Bed

View all photos for Room, 1 King Bed (Bathtub)

Room, 1 King Bed (Bathtub) | View from room

Room, 1 King Bed (Bathtub)

  • Sleeps 2
  • 1 King Bed

View all photos for Superior Double Room, 2 Beds

Superior Double Room, 2 Beds

Superior Double Room, 2 Beds

  • Sleeps 2
  • 2 Double Beds

View all photos for Superior King Room, 2 Beds

Superior King Room, 2 Beds

Superior King Room, 2 Beds

  • Sleeps 4
  • 2 King Beds

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed

Superior Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Room, 1 King Bed

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

In-room safe, desk, iron/ironing board, travel cot

Deluxe Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Double Bed

Room, 1 Double Bed

Room, 1 Double Bed

  • Sleeps 2
  • 1 Double Bed

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About the area

Harrogate

A stay at DoubleTree by Hilton Harrogate Majestic Hotel & Spa places you in the heart of Harrogate, within a 5-minute walk of Royal Hall and Harrogate Ringway. .This eco-certified hotel is 12.2 mi (19.6 km) from Yorkshire Dales National Park and 0.3 mi (0.4 km) from Turkish Baths and Health Spa.

What's nearby

  • Royal Hall - 4 min walk - 0.4 km
  • Turkish Baths and Health Spa - 5 min walk - 0.5 km
  • Harrogate Convention Centre - 6 min walk - 0.6 km
  • Harrogate Theatre - 9 min walk - 0.8 km
  • RHS Garden Harlow Carr - 5 min drive - 3.8 km

Getting around

  • Harrogate Station - 11 min walk
  • Leeds (LBA-Leeds Bradford) - 29 min drive

Restaurants

  • ‪The Winter Gardens - ‬8 min walk
  • ‪Nando's - ‬6 min walk
  • ‪Christies - ‬6 min walk
  • ‪Cold Bath Brewing Company - ‬7 min walk
  • ‪Carters Bar and Grill - ‬2 min walk

About this property

DoubleTree by Hilton Harrogate Majestic Hotel & Spa

Eco-certified Harrogate hotel in Harrogate City Centre with a full-service spa
DoubleTree by Hilton Harrogate Majestic Hotel & Spa offers 184 accommodations with laptop-compatible safes and coffee/tea makers. 49-inch LCD televisions come with satellite channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

This Harrogate hotel provides wireless Internet access (speed: 25+ Mbps) for a surcharge. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

An indoor pool and a spa tub are on site. Other recreational amenities include a health club and a sauna.

Guests under 18 years old are not allowed in the spa tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 6 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and facials. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a mud bath, a sauna, a spa tub, and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Stay in one of 184 guestrooms featuring LCD televisions. Wireless internet access (surcharge) keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including a health club, an indoor pool, and a spa tub. This Victorian hotel also features complimentary wireless internet access, concierge services, and wedding services.
Stop by the hotel's restaurant, Carters, for lunch or dinner. Dining is also available at the coffee shop/cafe, and 24-hour room service is provided. Wrap up your day with a drink at the bar/lounge. Full breakfasts are served on weekdays from 7:00 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM for a fee.
Featured amenities include express check-out, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Harrogate? This hotel has 157 square feet (15 square meters) of space consisting of a conference center and 14 meeting rooms. Self parking (subject to charges) is available onsite.
Full breakfasts are available for a surcharge on weekdays between 7:00 AM and 10:00 AM and on weekends between 7:00 AM and 11:00 AM.
Carters - This restaurant serves breakfast, lunch, and dinner. A children's menu is available. Reservations are required.
Frederick's - This cocktail bar serves lunch, dinner, and light fare. A children's menu is available. Happy hour is offered. Open daily.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Hungarian, Italian, Polish

Property amenities

Internet

  • Available in all rooms: WiFi (GBP 9.99 per 24-hour period)
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and public transport

  • Uncovered self parking on site (GBP 15 per night; includes in/out privileges)
  • Limited on-site parking
  • Electric car charging station on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Full breakfast available for a fee 7:00 AM–10:00 AM on weekdays and 7:00 AM–11:00 AM on weekends: GBP 16.95 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service
  • Coffee/tea in a common area

Restaurants on site

  • Carters
  • Frederick's

Things to do

  • 24-hour fitness centre
  • Fitness classes
  • Full-service spa
  • Indoor pool
  • Sauna
  • A hot tub
  • Steam room

Family friendly

  • Indoor pool
  • Laundry facilities
  • Travel cot

Conveniences

  • Ballroom
  • Banquet hall
  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Wedding services

Business services

  • Conference centre (157 square feet of space)
  • Meeting rooms - 14

Outdoors

  • Garden
  • Picnic area
  • Pool sunloungers
  • Terrace

Spa

  • 6 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Detox wraps
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - sports
  • Massage/treatment rooms
  • Mud bath
  • Sauna
  • Spa open daily
  • Hot tub
  • Steam room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Grab bar in shower
  • Handrails in stairwells
  • Well-lit path to entrance
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchair-accessible (may have limits)

More

  • At least 80% of lighting from LEDs
  • Biodegradable drinking straws
  • Comprehensive food waste policy
  • Couples dining
  • Local artist showcase
  • Locally owned and organised tours and activities
  • No plastic drinking straws
  • Reusable tableware only
  • Romance packages available
  • Smoke-free property
  • Vegetarian dining options

Room amenities

Bedroom

  • Bed sheets
  • Heating
  • Portable fan

Bathroom

  • Bath or shower
  • Eco-friendly toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 49-inch LCD TV
  • Satellite channels

Food and drink

  • Coffee/tea maker

More

  • Bulk dispenser for toiletries
  • Connecting rooms available
  • Desk
  • Iron/ironing board (on request)
  • Laptop-compatible safe
  • LED light bulbs
  • Mobile key entry
  • Phone
  • Water-efficient showers only
  • Water-efficient toilets only

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 30 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 99 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Children up to the age of 5 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 16.95 per person
  • Fee for in-room wireless internet: GBP 9.99 per 24-hour period (rates may vary)
  • Uncovered self parking fee: GBP 15 per night (in/out privileges)
  • Pet fee: GBP 30 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve access to the heated pool
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The listed facilities fee covers access to the spa and indoor pool for 120 minutes per person.
Children under 17 years old are allowed in the pool from 7 AM to 9 AM, and 5 PM to 7 PM.

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Guests under 18 years old are not allowed in the spa tub
Guests under 16 years old are not allowed in the spa
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Majestic Harrogate
Majestic Hotel Harrogate
The Majestic Hotel
DoubleTree by Hilton Harrogate Majestic Hotel & Spa Hotel
DoubleTree by Hilton Harrogate Majestic Hotel & Spa Harrogate

DoubleTree by Hilton Harrogate Majestic Hotel & Spa Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 391 out of 1001 reviews" "
Rating 8 - Good. 273 out of 1001 reviews" "
Rating 6 - Okay. 166 out of 1001 reviews" "
Rating 4 - Poor. 101 out of 1001 reviews" "
Rating 2 - Terrible. 70 out of 1001 reviews" "

8.2/10

Cleanliness

8.0/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Tracey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Colin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Short break
Excellent staff and facilities
Stayed 2 nights in Aug 2024

8/10 Good

Michael

Liked: Staff & service, room comfort
Disliked: Cleanliness
Room was small and not spotlessly clean,there were obvious stains present. However the overall stay was great.
Stayed 1 night in Aug 2024

10/10 Excellent

David

Stayed 1 night in Aug 2024

6/10 Okay

NIALL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel ,only problem i have is with the late check in time, 4pm.I have stayed here many times and always arrived a little early, very happy to wait until 4pm for my room but wanted to use the pool. Never been a problem before but this time i was unable to use the pool at 2.30 pm. It now seems you are not allowed to use the facilities until 3pm.Otherwise excellent hotel and great staff.
Stayed 1 night in Aug 2024

8/10 Good

kirsty

Stayed 1 night in Aug 2024

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely stay for our 30th Wedding Anniversary
Staff were all very courteous, polite and helpful. Spa was lovely with the sauna pool steam room and jacuzzi. There were no changing room cubicles at the spa. Food and drink choices and quality were excellent. Room had swan towels and petals and an Anniversary card for us.
Stayed 2 nights in Aug 2024

10/10 Excellent

Kawal

Stayed 2 nights in Aug 2024

4/10 Poor

Thomas

Disliked: Property conditions & facilities
Not the standard we were expecting.
Very tired hotel in major need of refurbishment. Hilton standards have really slipped over the last few years. Carpets were filthy and stained throughout the hotel and in our room. No air con which made for an uncomfortable night. Poor tiny lifts which made getting to and from the 5th floor a task. Staff were pleasant and breakfast buffet was well stocked.
Stayed 1 night in Aug 2024

6/10 Okay

matthew

Travelled with partner
Nice hotel but staff at reception where more interested in a wedding party and had no problem with the wedding party and other pushing in from of people at reception and serving the wedding party over other guests. In addition we pains £30 parking where we was told to park be hotel staff then on check in told parking is only £15 and we should not have paid the meter.
Stayed 1 night in Jul 2024

10/10 Excellent

Christopher

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and room, EV charging was a bonus. Lots to eat and drink in the local area too.
Stayed 1 night in Aug 2024

6/10 Okay

Malikah, Riverdale

Travelled with group
Liked: Staff & service
The property was ok. A little dated and hot. The two fans in our room didn’t help much so a comfortable nights sleep was out of the question. The staff were all incredible, which made the difference. Oh and the food was delicious but a bit expensive…
Stayed 1 night in Jul 2024

6/10 Okay

CHRISTOPHER

Travelled with family and small children
Liked: Staff & service, amenities
Imposing and very interesting property. furniture in bedroom although once very expensive and nice is tired and needs refurbishing. The sofa in our bedroom could not be used as the seat cushions were too far gone so the hotel brought a chair up so we could sit in the room at the same height. Not really good enough. Dinner was nice and the overall service was good. The dessert however was not up to scratch and although not completely eaten, this was still fully charged, this was after sending the first one back. I didn't complain a second time but felt we shouldn't have been charge for this element of the meal. This was my son's birthday treat and he loved it, but I thought the lack of a view from the bedroom, VERY dirty windows and net curtains, TV that even after being set up by maintenance, still didn't work properly. I really wanted to give this hotel top marks, however, I felt let down and disappointed over our room and part of the evening meal.
Stayed 1 night in Aug 2024

10/10 Excellent

Kawal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

10/10 Excellent

Carol

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

6/10 Okay

marie

Travelled with family
Liked: Amenities
Great location and services but was let down by the coolness of customer care by some of the staff, however there were true gems who went beyond to provide the best customer service.
Stayed 1 night in Jul 2024

8/10 Good

Kate

Stayed 1 night in Aug 2024

6/10 Okay

Kusumben

Stayed 1 night in Aug 2024

8/10 Good

Ken

Stayed 1 night in Jul 2024

6/10 Okay

Jolene

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Could be amazing… with a lot of effort!
This hotel is tired. It’s so hot it was unbearable and the fan we had was full of dust and hair (yuk!) We both had spa treatments and I think my eight year oil could have done a better facial. It’s a shame as the bones of this place are amazing, but it desperately needs an upgrade, and some staff training in the spa!
Stayed 5 nights in Jul 2024

8/10 Good

Matthew

Stayed 4 nights in Jul 2024

6/10 Okay

Sean

Stayed 1 night in Jul 2024

6/10 Okay

kitty

Stayed 1 night in Jul 2024

2/10 Terrible

Stephen

Stayed 1 night in Jul 2024

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Not again!
The room was so hot, bedding was dirty, trucking was falling off and the shower flooded
Stayed 1 night in Jul 2024