Velvet Hotel

4.0 star property

Photo gallery for Velvet Hotel

Front of property - evening/night
Reception
Superior Double Room, Balcony | Terrace/patio
Deluxe Room, 1 King Bed
Deluxe Penthouse | Living area

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Room service
  • Housekeeping
  • Breakfast available
  • Air conditioning

Explore the area

Map
2 Canal Street, Manchester, England, M1 3HE
  • University of Manchester
    ‪11 min walk‬
  • O2 Apollo Manchester
    ‪18 min walk‬
  • AO Arena
    ‪20 min walk‬
  • Manchester (MAN)
    ‪31 min drive‬

Room options

Premium Double Room

  • City view
  • Sleeps 2
  • 1 King Bed

Comfort Double Room

  • Sleeps 2
  • 1 King Bed

Superior Room, 1 King Bed

  • 19 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

About the area

Manchester

You'll be centrally located in Manchester with a stay at Velvet Hotel, within a 15-minute walk of University of Manchester and Royal Exchange Theatre. .This boutique hotel is 0.9 mi (1.4 km) from O2 Apollo Manchester and 1 mi (1.5 km) from Manchester Opera House.

What's nearby

  • University of Manchester - 11 min walk - 0.9 km
  • Manchester Arndale - 13 min walk - 1.1 km
  • O2 Apollo Manchester - 18 min walk - 1.6 km
  • AO Arena - 20 min walk - 1.7 km
  • Etihad Stadium - 4 min drive - 2.8 km

Getting around

  • Manchester Piccadilly Station - 4 min walk
  • Picadilly Gardens Station - 4 min walk
  • Manchester Airport (MAN) - 31 min drive

Restaurants

  • ‪Via Fossa - ‬1 min walk
  • ‪Store Street Craft Bar - ‬2 min walk
  • ‪The Brewers Manchester - ‬1 min walk
  • ‪Eagle Bar Manchester - ‬2 min walk
  • ‪Churchills - ‬1 min walk

About this property

Velvet Hotel

Victorian hotel with a 24-hour front desk and a restaurant
Velvet Hotel offers 36 accommodations with minibars and espresso makers. Each accommodation is individually furnished and decorated. Pillowtop beds feature Egyptian cotton sheets and premium bedding. 50-inch Smart televisions come with digital channels. Bathrooms include bathtubs or showers, bathrobes, complimentary toiletries, and hair dryers.

This Manchester hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Make yourself at home in one of the 36 individually decorated guestrooms, featuring minibars and espresso makers. Your pillowtop bed comes with Egyptian cotton sheets. 50-inch Smart televisions with digital programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers.
Take in the views from a terrace and make use of amenities such as complimentary wireless internet access and concierge services.
Enjoy British cuisine at Village Brasserie, a brasserie where you can enjoy drinks at the bar/lounge and dine alfresco. Or stay in and take advantage of the room service (during limited hours). To-go breakfasts are available daily from 6:30 AM to 10:00 AM for a fee.
Featured amenities include a 24-hour front desk, luggage storage, and a safe deposit box at the front desk.
To-go breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:00 AM.
Village Brasserie - This brasserie specializes in British cuisine and serves brunch, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting).
Room service (during limited hours) is available.

Languages

English, Hungarian, Norwegian, Polish, Portuguese, Spanish, Ukrainian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (GBP 26 per day); reservations required

Food and drink

  • Daily breakfast to-go available 6:30 AM to 10:00 AM for a fee: GBP 9 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Village Brasserie

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Proposal/romance packages

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible path to lift

Room amenities

Bedroom

  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 50-inch smart TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
All guests must show a valid ID.

Renovations and closures

The following facilities are closed on Christmas Eve and Christmas Day:
  • Bar/lounge
  • Dining venue(s)
  • Front desk
The following facilities are closed on Monday and Tuesday:
  • Dining venue(s)
The following facilities are closed on Monday and Tuesday:
  • Bar/lounge

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children 18 and younger are not allowed at this property; All guests older than 18 are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: GBP 100 per accommodation, per stay
  • A tax is imposed by the city: GBP 1.20 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for to-go breakfast: approximately GBP 9 per person
  • Nearby parking fee: GBP 26.00 per day (656 ft away)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts major credit cards, debit cards, and mobile payments; cash is not accepted
Mobile payment options include: Apple Pay
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This hotel will place a credit card or debit card authorization for the room rate and security deposit at check-in. Cash payments/deposits are accepted with valid photo ID.

We should mention

Children 18 years old and younger are not permitted at this property
Only registered guests are allowed in the guestrooms
Construction is underway at a neighboring building and there may be noise disturbance from the construction work
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Hotel Velvet
Velvet Hotel
Velvet Hotel Manchester
Velvet Manchester
Velvet Hotel Hotel
Velvet Hotel Manchester
Velvet Hotel Hotel Manchester

Velvet Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 658 out of 1000 reviews
Rating 8 - Good. 208 out of 1000 reviews
Rating 6 - Okay. 73 out of 1000 reviews
Rating 4 - Poor. 34 out of 1000 reviews
Rating 2 - Terrible. 27 out of 1000 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Paolo

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Simon

Stayed 1 night in Jan 2025

6/10 Okay

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

2/10 Terrible

Antony

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Credit card fraud

Not great. Charged for damage to the room because the bedsheets were soiled apparently. £hundreds to be precise! Don’t give them your credit card information, they will charge you what they want with no evidence or justification
Stayed 1 night in Jan 2025

10/10 Excellent

Kaushal

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Gem of Canal street

Great hotel with amazing rooms. Easy to reach to and from Manchester piccadily. Will stay again
Stayed 1 night in Jan 2025

10/10 Excellent

Nicola

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our second stay here at the Velvet Hotel just as good as the first. Attentive staff lovely clean room everything you need for a comfy stay. We had the continental breakfast delivered to our room this time . Handed to us on a lovely tray on time pastries granola fruit and breakfast bar with an orange juice was just what we needed. See you again same time next year for our annual visit to the Palace.
Stayed 1 night in Jan 2025

10/10 Excellent

Connor

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really lovly hotel. Such a beautiful hotel room. And mini fridge in room was perfect. ( obviously at an extra charge per item used )
Stayed 1 night in Sep 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Disappointed the restaurant was closed. No restaurant nearby.
Stayed 1 night in Dec 2024

6/10 Okay

Stephen

Liked: Cleanliness, staff & service

Good

The welcome was amazing Kylie Prosecco on arrival as we are both Kylie fans this was awesome, the room was very small to small for us and we are not tall at all felt very cramped with this in mind we have cancelled our two day stay in May 2025
Stayed 1 night in Dec 2024

10/10 Excellent

Callum

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely hotel

We have been to velvet a couple of times now, we love it. Lovely rooms, friendly staff and perfectly situated. This stay was slightly tarnished by being woken up at 5:30am by someone blasting music in the room above us, but after calling reception and letting them know they sorted it quickly. Highly recommend this hotel
Stayed 1 night in Dec 2024

6/10 Okay

Michael

Liked: Cleanliness, staff & service

Overpriced

Room average. no/very little hot water. Overpriced. Service was good however.
Stayed 2 nights in Dec 2024

10/10 Excellent

Chris

Stayed 3 nights in Nov 2024

10/10 Excellent

Ian

Stayed 1 night in Dec 2024

8/10 Good

Mark

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is directly on Canal St giving easy access to all the bars and restaurants, tram service is located a short walk away giving good access around Manchester.
Stayed 2 nights in Dec 2024

8/10 Good

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely chic hotel

Fabulous location. Chic modern hotel. Great rooms, well appointed. Only downside is getting £100 taken out of my account on check-in. Then not getting it back for 5 - 7 working days...
Stayed 2 nights in Dec 2024

8/10 Good

Rik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location, clean and comfy room

Great location - clean room, fully stocked fridge and snacks, comfy bed, nice bathroom, clean and tidy. We didn't receive our welcome drink we were promised - they even gave it to the couple in front of us and then deadpan ignored us! cheeky.
Stayed 1 night in Nov 2024

2/10 Terrible

Leon, Nunawading

Stayed 2 nights in Nov 2024

4/10 Poor

Lauren

Liked: Room comfort

Not what it used to be

The Velvet Hotel used to be my favourite place in Manchester to stay, having been a few times. I've always recommended it. But this time around definitely fell short. I paid over £400 for a night in one of the suites with a bath in the room. The best part was being able to check in early - that was appreciated and helpful although no welcome drink as I've been used to on arrival (the little things matter). The room was absolutely lovely and nicely presented (needed a good clean though as there was dust all over the walls and the waterfall shower didn't have all jets working as it was clogged up- I quickly scrubbed away the limescale and got it fully on (but again, the little things). The carpet needed a good clean as well. Slept soundly with no issues. In the morning I thought I'd make myself a coffee and a tea, but there was No mugs, no milk, no coffee and no tea in the room. I went down to reception and asked and was given a coffee pod, two teabags and two mugs. Still no milk and there was no offer to bring it up. (the lift was out of order as well so a lot more walking). The next thing was having a morning bath (I'd paid over £100 difference to get a room with a bath). It was our 7 years anniversary so I wanted to make sure it was nice. The plug didn't latch so you couldn't run a bath. On check out we told reception this and was given a very half hearted apology. I think I'm really disappointed by how it's gone downhill and the lack of effort to make it up.
Stayed 1 night in Nov 2024

6/10 Okay

Darren

Liked: Room comfort

Average

Bed fine Room ok. Noisy outside and inside with rude guests - not hotels fault that. Noisy area. Asked twice for tea and milk and glasses not taken and replaced from clean.
Stayed 2 nights in Nov 2024

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful hotel and great staff

Very friendly and helpful staff very clean and beautiful hotel rebooked already for New Year’s Eve
Stayed 2 nights in Nov 2024

10/10 Excellent

Graeme

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fabulous

Our stay at The Velvet Hotel was lovely from the moment we arrived to the time we left. Check in was really quick and efficient and being given a glass of Rosé Prosecco to drink while we were checking in was a really nice touch. Our room was lovely. Spotlessly clean, well equipped and really comfortable. My only observation would be that because we were on a low floor the noise from Canal Street below was quite noticeable when we got back to our room after being out for the night. This wasn’t an issue for us, but light sleepers may want to ask for a higher floor or bring ear plugs with them.
Stayed 1 night in Nov 2024

8/10 Good

Craig

Liked: Room comfort

Generally ok stay with some gripes

Nice stay overall but let down by a couple of things. We ate in the brasserie on Thursday night but the service was very poor. Slow, didn’t take drink order until the food order and didn’t offer us a dessert or the bill. We had to chase this. We were in room 26 and it was a bit tired. Loose tiles on the floor in the bathroom, A lot of scuffs and marks on the furniture and the carpet could do with being replaced as it was worn. The TV also didn’t work properly. Freeview channels were constantly glitching. The bed was very comfortable and the rooms were quiet. The area was nice and central but we wouldn’t stay at this hotel again.
Stayed 2 nights in Nov 2024

10/10 Excellent

Neil

Stayed 1 night in Nov 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2024