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Hilton London Heathrow Airport Terminal 5

4.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hilton London Heathrow Airport Terminal 5

Exterior
Restaurant
Pool
Lobby
37-inch LCD TV with cable channels, TV

Reviews

7.8 out of 10

Good

Popular amenities

  • Parking available
  • Hot tub
  • Room service
  • Bar
  • Spa
  • Gym

Explore the area

Map
Poyle Road, Colnbrook, Slough, England, SL3 0FF
  • Stockley Park
    9 min drive
  • Gallery Restaurant
    1 min walk
  • Wraysbury Station
    4 min drive
  • London (LHR-Heathrow)
    12 min drive

Room options

View all photos for Executive Room, 2 Single Beds, Business Lounge Access

Minibar, in-room safe, desk, laptop workspace

Executive Room, 2 Single Beds, Business Lounge Access

  • 28 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Room, 1 King Bed

Minibar, in-room safe, desk, laptop workspace

Room, 1 King Bed

  • 28 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Business Lounge Access

Minibar, in-room safe, desk, laptop workspace

Suite, Business Lounge Access

  • 55 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Room, 1 Queen Bed, Business Lounge Access

Minibar, in-room safe, desk, laptop workspace

Executive Room, 1 Queen Bed, Business Lounge Access

  • 28 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Room, 1 King Bed

Family Room, 1 King Bed | Living area

Family Room, 1 King Bed

  • 28 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Twin Room

Minibar, in-room safe, desk, laptop workspace

Twin Room

  • 28 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Room, 3 Single Beds, Connecting Rooms

Minibar, in-room safe, desk, laptop workspace

Family Room, 3 Single Beds, Connecting Rooms

  • City view
  • Sleeps 4
  • 3 Twin Beds

View all photos for Room, 1 Queen Bed, Accessible

Minibar, in-room safe, desk, laptop workspace

Room, 1 Queen Bed, Accessible

  • 28 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Room, 1 King Bed, Business Lounge Access

37-inch LCD TV with cable channels, TV

Executive Room, 1 King Bed, Business Lounge Access

  • 28 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Suite, Business Lounge Access

Bathroom shower

Deluxe Suite, Business Lounge Access

  • 65 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Similar properties

Exterior

Sofitel London Heathrow

Spa
Free WiFi
Restaurant
Air conditioning
4.4 out of 5, Excellent, (3937)
The price is AU$353
for 1 room
includes taxes & fees
8 Jan - 9 Jan
Sofitel London Heathrow

About the area

Slough

Located in Slough (Colnbrook), Hilton London Heathrow Airport Terminal 5 is within a 15-minute drive of Windsor Castle and Thorpe Park. .This hotel is 8.9 mi (14.2 km) from LEGOLAND® Windsor and 11.4 mi (18.3 km) from Ascot Racecourse.

What's nearby

  • Windsor Castle - 11 min drive
  • Eton College - 11 min drive
  • Windsor Racecourse - 12 min drive
  • Thorpe Park - 13 min drive
  • LEGOLAND® Windsor - 13 min drive

Getting around

  • Wraysbury Station - 4 min drive
  • Heathrow Terminal 4 Underground Station - 8 min drive
  • Heathrow Airport (LHR) - 12 min drive

Restaurants

  • ‪BA Galleries Club Lounge North - ‬8 min drive
  • ‪Vagabond Bar & Kitchen - ‬8 min drive
  • ‪Caffè Nero - ‬8 min drive
  • ‪Pret a Manger - ‬8 min drive
  • ‪The Ostrich Inn - ‬17 min walk

About this property

Hilton London Heathrow Airport Terminal 5

Hotel with bars, in the vicinity of Windsor Castle
Hilton London Heathrow Airport Terminal 5 offers 350 air-conditioned accommodations with minibars and laptop-compatible safes. 37-inch LCD televisions come with cable channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a spa tub, a sauna, and a 24-hour fitness center.
Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages and hot stone massages.
Make yourself at home in one of the 350 air-conditioned rooms featuring minibars and LCD televisions. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks.
Be sure to enjoy recreational amenities, including a spa tub, a sauna, and a 24-hour fitness center. This hotel also features complimentary wireless internet access, concierge services, and a television in a common area.
Enjoy a meal at The Gallery or snacks in the coffee shop/cafe. The hotel also offers 24-hour room service. Relax with a refreshing drink at one of the 2 bars/lounges. Full breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Slough? This hotel has 9149 square feet (850 square meters) of space consisting of conference space and 8 meeting rooms. A roundtrip airport shuttle is provided for a surcharge at scheduled times, and self parking (subject to charges) is available onsite.
Full breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
The Gallery - Onsite restaurant.
Musettis Coffee Shop - This coffee shop serves lunch and light fare. Open daily.
River Bar - Onsite bar. Open select days.
Gallery Bar - Onsite bar. Open daily.
24-hour room service is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (GBP 16.00 per night)
  • Wheelchair-accessible parking available
  • Return airport shuttle (surcharge) from 4:30 AM to midnight
  • Airport shuttle at scheduled times

Food and drink

  • Full breakfast available for a fee daily 6:30 AM–10:30 AM: GBP 20.95 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 2 bars/lounges
  • 24-hour room service
  • Coffee/tea in a common area

Restaurants on site

  • The Gallery
  • Musettis Coffee Shop
  • River Bar
  • Gallery Bar

Things to do

  • 24-hour fitness centre
  • Sauna
  • Spa services
  • A hot tub
  • Steam room

Family friendly

  • Children's games
  • Free cots/infant beds
  • Laundry facilities
  • Snack bar/deli
  • Sofa bed
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop
  • Tour/ticket assistance

Business services

  • Business centre
  • Conference space (9149 square feet)
  • Meeting rooms - 8

Outdoors

  • Garden
  • Picnic area
  • Terrace

Spa

  • Massage - deep-tissue
  • Massage - hot stone

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift
  • Lift door width (centimetres): 89
  • Visual fire alarm
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • 13 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 76
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • At least 80% of lighting from LEDs
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drinks bottles
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Smoke-free property
  • TV in lobby
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Heating
  • Sofa bed

Bathroom

  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • 37-inch LCD TV
  • TV channels

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Energy-saving switches
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Soundproofing
  • Water-efficient showers only
  • Water-efficient toilets only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 20.95 per person
  • Airport shuttle fee: GBP 6.80 per person (one-way)
  • Airport shuttle fee per child: GBP 6.80 (one-way)
  • Self parking fee: GBP 16.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hilton London Heathrow Airport Terminal
Hilton London Heathrow Airport Terminal 5
Hilton London Terminal 5
Hilton London Terminal 5 Hotel
Hilton London Terminal 5 Hotel Heathrow Airport
Hilton Terminal 5
Hilton Terminal 5 Heathrow Airport
Hilton Terminal 5 London
London Heathrow Airport Terminal 5 Hilton
Terminal 5 Hilton
Hilton London Heathrow Airport Terminal 5 Hotel Slough
Hilton London Heathrow Airport Terminal 5 Hotel
Hilton London Heathrow Airport Terminal 5 Slough
Hilton London Heathrow Termin
Hilton London Heathrow Airport Terminal 5 Hotel
Hilton London Heathrow Airport Terminal 5 Slough
Hilton London Heathrow Airport Terminal 5 Hotel Slough

Hilton London Heathrow Airport Terminal 5 Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 444 out of 1000 reviews" "
Rating 8 - Good. 246 out of 1000 reviews" "
Rating 6 - Okay. 114 out of 1000 reviews" "
Rating 4 - Poor. 91 out of 1000 reviews" "
Rating 2 - Terrible. 105 out of 1000 reviews" "

8.8/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

4/10 Poor

Jason

Stayed 1 night in Sep 2024

2/10 Terrible

Ian

Travelled with family
Liked: Staff & service, property conditions & facilities
Your restaurant maid everyone on Tuesday night wait 45 minutes from order to course delivery....there just were not enough staff in the kitchen and the price was outrageous for what was, when it eventually came, very indifferent cooking. Sadly I think you alrewdy know that and consider guests at this Hotel as suckers to be fleeced.
Stayed 1 night in Sep 2024

4/10 Poor

Lloyd

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Michael

Stayed 1 night in Sep 2024

8/10 Good

Andy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a lovely stay at Hilton. Had two connecting rooms on level 4.
Stayed 1 night in Sep 2024

10/10 Excellent

Anthony

Stayed 1 night in Aug 2024

10/10 Excellent

Elaine

Stayed 1 night in Sep 2024

10/10 Excellent

Lynne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely first class stay. Not only where we upgraded we received a complimentary drink and breakfast. Room was spacious comfortable and perfect for our stay. Breakfast was a great selection the staff all of them helpful happy and willing to make our experience pleasurable thank you Hilton group and thank you to all your staff
Stayed 1 night in Sep 2024

6/10 Okay

Michael

Disliked: Staff & service
Room was clean and comfortable. TV kept freezing, so we were unable to watch anything turn it off.
Stayed 1 night in Sep 2024

10/10 Excellent

Rita

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay by airport. Restaurant food very good.
Stayed 1 night in Sep 2024

10/10 Excellent

Graham

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Holiday start
Great hotel close to terminal. Hoppa bus service. Onlyniggle is aservice charge is added to e erything even getting drink at bar, starts to become annoying
Stayed 1 night in Sep 2024

2/10 Terrible

Bayan

Disliked: Cleanliness, staff & service
Terrible experience, rude staff, and no room as promised! We booked this Hilton to rest during our layover in London, only to find out at 11pm, when we arrived to check in, that they didn’t have a room for us. Despite our check-in time being 3pm, we were never notified of this issue beforehand. Instead, we were told on the spot that they were booking us into another hotel – a much cheaper, lower-quality hotel that cost half the price. To make matters worse, they refused to refund the difference. Throughout the conversation, the staff were incredibly rude, dismissive, and mostly ignored us. They didn’t answer our questions and simply offered to cancel our reservation with an attitude, as if that was the solution to their mistake. This was an awful experience, and I will never stay at this hotel again.
Stayed 1 night in Sep 2024

6/10 Okay

Haley

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Nicholas, Folkestone

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's convenient for Heathrow and usefully outside the ULEZ area
Stayed 1 night in Sep 2024

10/10 Excellent

Anthony

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

ROSALIND

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very handy for Terminal 5
A useful close overnight place before an early flight at Terminal 5. One important fact. Don’t pay for your parking in the car park but pay at reception when you check in, it’s half the price. Very helpful reception. Good early opening Starbucks in the lobby. Basic but handy. Room clean & bed ok. And incredible soundproofed windows. No plane noise at all!!
Stayed 1 night in Sep 2024

10/10 Excellent

JOE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Uchenna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was my first time staying at this property. I found it very convenient using the Hotel hoppa.
Stayed 1 night in Aug 2024

8/10 Good

Joseph

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
It’s a long way to T5
Difficult to find and nowhere near Terminal 5 as it has stated in its name. Doors were locked and staff very unfriendly. Room was musty and not very clean.
Stayed 1 night in Sep 2024

8/10 Good

Janice

Liked: Amenities, property conditions & facilities
Disliked: Staff & service
Reception staff are wonderful. Restaurant staff need retraining, there were many people complaining whilst we were there. The lady on the desk just said sit over there with a casual wave of her hand. We had to ask for a menu, then ask again for someone to take our order, there were only a couple of other diners there at that point… Then had to ask for the bill… Food was mediocre Terrible service from a Hilton!
Stayed 1 night in Sep 2024

8/10 Good

Louis

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

6/10 Okay

meloneze

Liked: Cleanliness
Breakfast fantastic, room nice, large good lighting lovely bathroom but bath high too climb up in to use shower. Hotel quiet with good facilities. Not clear what opening hours were for spa and several hydro pool features not working. Hotel could do with a good update. It's not terrible but needs a lift like the lights in the mezzanine restaurant and the spa. Generally staff nice and did not come across any issues with them.
Stayed 2 nights in Sep 2024

10/10 Excellent

Maryanne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One night stay
The hotel was clean and we had a lovely meal in the restaurant. There was some noise from a wedding but stopped at 11pm
Stayed 1 night in Aug 2024

8/10 Good

Iain

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024