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York Pavilion Hotel, Sure Hotel Collection by Best Western

3.0 star property

Photo gallery for York Pavilion Hotel, Sure Hotel Collection by Best Western

Terrace/patio
Bar (on property)
Exterior
Terrace/patio
Bar (on property)

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Parking available
  • Laundry
  • Housekeeping

Explore the area

Map
45 Main Street, Fulford, York, England, YO10 4PJ
  • University of York
    ‪19 min walk‬
  • York Minster
    ‪6 min drive‬
  • York Racecourse
    ‪7 min drive‬
  • Leeds (LBA-Leeds Bradford)
    ‪51 min drive‬

Room options

View all photos for Standard Room, 2 Single Beds, Non Smoking

Individually decorated, individually furnished, desk, iron/ironing board

Standard Room, 2 Single Beds, Non Smoking

  • 9 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Double Bed, Non Smoking

Standard Room, 1 Double Bed, Non Smoking

Standard Room, 1 Double Bed, Non Smoking

  • 9 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Room, 1 Queen Bed, Non Smoking

Deluxe Room, 1 Queen Bed, Non Smoking

Deluxe Room, 1 Queen Bed, Non Smoking

  • 10 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Queen Bed, Non Smoking

Suite, 1 Queen Bed, Non Smoking

Suite, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking (Canopy Bed)

Standard Room, 1 Queen Bed, Non Smoking (Canopy Bed)

Standard Room, 1 Queen Bed, Non Smoking (Canopy Bed)

  • 9 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Apartment, 1 Double Bed, Non Smoking, Kitchenette

Standard Apartment, 1 Double Bed, Non Smoking, Kitchenette

Standard Apartment, 1 Double Bed, Non Smoking, Kitchenette

  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room, 1 King Bed, Non Smoking

Superior Room, 1 King Bed, Non Smoking

Superior Room, 1 King Bed, Non Smoking

  • 9 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Holiday Inn Express York by IHG

  • Breakfast included
  • Pet-friendly
  • Parking included
  • Free WiFi
4.3 out of 5, Excellent, (1000)
The price is AU$209
for 1 room
includes taxes & fees
27 Mar - 28 Mar
Holiday Inn Express York by IHG

About the area

York

With a stay at York Pavilion Hotel, Sure Hotel Collection by Best Western, you'll be centrally located in York, within a 5-minute drive of York City Walls and University of York. .This boutique hotel is 2.5 mi (4 km) from York Minster and 1.9 mi (3.1 km) from Jorvik Viking Centre.

What's nearby

  • University of York - 19 min walk - 1.6 km
  • York City Walls - 4 min drive - 2.8 km
  • Shambles - 4 min drive - 3.2 km
  • York Minster - 6 min drive - 4.1 km
  • York Racecourse - 7 min drive - 4.3 km

Getting around

  • York (QQY-York Train Station) - 10 min drive
  • Leeds (LBA-Leeds Bradford) - 51 min drive

Restaurants

  • ‪The Courtyard - ‬4 min drive
  • ‪200 Degrees Coffee Shop - ‬5 min drive
  • ‪Fulford Arms - ‬16 min walk
  • ‪Caffè Nero - ‬5 min drive
  • ‪The Lighthorseman - ‬2 min drive

About this property

York Pavilion Hotel, Sure Hotel Collection by Best Western

Georgian hotel with a restaurant and a bar
York Pavilion Hotel, Sure Hotel Collection by Best Western offers 63 accommodations with coffee/tea makers and hair dryers. Each accommodation is individually furnished and decorated. Flat-screen televisions come with digital channels. Bathrooms include bathtubs or showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Stay in one of 63 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include desks and coffee/tea makers, as well as phones with free local calls.
Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless internet access. Additional features at this Georgian hotel include concierge services, wedding services, and a communal living room.
You can enjoy a meal at Langton's Brasserie serving the guests of York Pavilion Hotel, Sure Hotel Collection by Best Western, or stop in at the snack bar/deli. Quench your thirst with your favorite drink at the bar/lounge. Cooked-to-order breakfasts are served on weekdays from 7:00 AM to 9:30 AM and on weekends from 8:00 AM to 10:00 AM for a fee.
Featured amenities include a business center, dry cleaning/laundry services, and luggage storage. Planning an event in York? This hotel has 0 square feet (0 square meters) of space consisting of conference space and 4 meeting rooms. Self parking (subject to charges) is available onsite.
A hosted evening meal is available for a surcharge daily.
Langton's Brasserie - This restaurant serves breakfast, lunch, and dinner.

Languages

English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Uncovered self parking on site (GBP 15 per day)
  • Limited on-site parking
  • Electric car charging station on site

Food and drink

  • Cooked-to-order breakfast available for a fee 7:00 AM–9:30 AM on weekdays and 8:00 AM–10:00 AM on weekends: GBP 19.95 per person
  • 1 restaurant
  • 1 bar
  • Coffee/tea in a common area
  • Hosted evening meal available daily for a fee of GBP 26.95

Restaurants on site

  • Langton's Brasserie

Things to do

  • Bike parking

Family friendly

  • Cots/infant beds (surcharge)
  • Laundry facilities
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli

Conveniences

  • Banquet hall
  • Front-desk safe

Guest services

  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Front desk (limited hours)
  • Laundry facilities
  • Luggage storage
  • Wedding services

Business services

  • Business centre
  • Conference space
  • Meeting rooms - 4

Outdoors

  • Garden
  • Picnic area
  • Terrace
  • Vegetable garden

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Area rugs in public areas
  • Front entrance ramp
  • Hardwood flooring in public areas
  • Thin carpet in public areas
  • Tile flooring in public areas
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible (may have limits)

More

  • 100% renewable energy
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% of lighting from LEDs
  • At least 80% of food locally sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers
  • Communal living room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drinks bottles
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Bed sheets
  • Cots/infant beds (surcharge)
  • Heating
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bath or shower
  • Eco-friendly toiletries
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • Digital channels
  • Flat-screen TV

Food and drink

  • Coffee/tea maker

More

  • Desk
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Free local calls
  • Individually decorated
  • Individually furnished
  • Iron/ironing board (on request)
  • LED light bulbs
  • Phone
  • Recycling
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3:30 PM; Check-in end time: 11 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 20

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staffed during limited hours
For any questions, please contact the property using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for GBP 40.0 per night
Cribs (infant beds) are available for GBP 15.0 per stay

Payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately GBP 19.95 per person
  • Uncovered self parking fee: GBP 15 per day
  • Late check-out fee: GBP 20 (subject to availability)
  • Crib (infant bed) fee: GBP 15.0 per stay
  • Rollaway bed fee: GBP 40.0 per night
  • Hosted evening meal: GBP 26.95

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds, rollaway/extra beds, and sofa beds
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Long-term renters welcome
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The 4 apartments with kitchenettes are located across the road from the main hotel building.

We should mention

This property does not have elevators
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties

Property is also known as

Best Western Pavilion Hotel
Best Western Pavilion Hotel York
Best Western Pavilion York
Best Western York Pavilion
Best Western York Pavilion Hotel
Pavilion Hotel York
Pavilion York
York Best Western Pavilion Hotel
York Pavilion
York Pavilion Hotel
York Best Western
Best Western Pavilion
Best Western York Pavilion Hotel
York Pavilion Hotel, Sure Hotel Collection by Best Western York
York Pavilion Hotel, Sure Hotel Collection by Best Western Hotel

York Pavilion Hotel, Sure Hotel Collection by Best Western Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 414 out of 984 reviews
Rating 8 - Good. 366 out of 984 reviews
Rating 6 - Okay. 110 out of 984 reviews
Rating 4 - Poor. 67 out of 984 reviews
Rating 2 - Terrible. 27 out of 984 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

Harry

Stayed 1 night in Dec 2024

10/10 Excellent

Evelyn

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel but WiFi needs boosters
The service was really excellent throughout our stay whether it was reception, in the bar or the dining room. I really enjoyed my stay and would go back. If I had a complaint it would be that the wi-fi and phone signal at the rear of the property wasn't great. We were watching BBC iPlayer and it was buffering frequently.
Stayed 3 nights in Dec 2024

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Faultless
Stayed 2 nights in Dec 2024

8/10 Good

Franco

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quiet considering the hotel is situated on the main A19.
Stayed 3 nights in Nov 2024

10/10 Excellent

Jenny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ideal for our weekend visit to York
Fantastic! The public spaces are so beautiful and inviting. The bedroom had everything we needed with a very comfy bed. Easy to take a bus in to the city centre with my EV charging in the car park ready for the drive back home.
Stayed 1 night in Nov 2024

8/10 Good

ADRIAN

Liked: Staff & service, room comfort
Disappointed with room cleanliness
Room could of done with a vacuum before we arrived also a pen so I could fill out the requested how was your stay form
Stayed 1 night in Nov 2024

4/10 Poor

Keith

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Others around
The Breakfast room was cold. No shower, stand in a bath. So old. Dirty shower curtain. Rusty shower rail. Swollen wood, you get the picture. Noisey rooms. Overpriced hotel. Breakfast was cold and had been sitting around all morning, bacon hard sausage burnt. Poached egg was more like boiled egg. Again all pre cooked. Better food & quality at high street supermarkets. Disappointing and certainly not worth the money. Cafe across the street try it. Tinned fruit. How hard is it to cut some fresh fruit. Coffee machine preduces warm coffee at the most. Very poor. Heating don’t come on until 8am for only about 15 minutes, this is when most people have left after a freezing morning. Oh and £10 to park this is not mentioned on the web site. Not nice for guests. Reception in the book in and book out both miserable and didn’t even want to be bothered. Anything to get money out of you for hotel this is. All in all find somewhere else. Ps. Don’t use the pub next door. Waited 2 hours for food as the chef decided to go out for an hour and half. Bad food anyway when it arrived.
Stayed 1 night in Nov 2024

8/10 Good

James

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Old World Charm
Old world charm, comfortable with plenty of dining options around it. Comfy bed, carpet could do with a refurb.
Stayed 1 night in Oct 2024

8/10 Good

Marcin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Gaynor

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Lovely choice of breakfast, and staff were very friendly. Lovely big room, though a little tired in places, but very clean, and bed was really comfortable. They need to get rid of awful yellow paint on walls, in bedroom and walls leading to bedroom. Thought the ten pound charge for parking was a little steep. But nice place to stay.
Stayed 1 night in Nov 2024

10/10 Excellent

Stephen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, would recommend. Chargers good edition but temperamental
Stayed 1 night in Sep 2024

10/10 Excellent

Jenny

Stayed 2 nights in Nov 2024

6/10 Okay

Anthony

Liked: Cleanliness, staff & service, room comfort
Short trip to York
Short trip to visit York to see a few places of historical interest. Picked this hotel as it had a car park and nearish to the centre. Sign in doorway saying that you are entering an old building, decent booking in but not asked if we wanted to book a table so went to room. Room was clean but tired looking. Downer's are the car park is charged for, hotel doesn't regularly offer meals as second night they were short staffed so closed the brasserie, rooms are constantly full so no chance of getting a paint job let alone being overhauled. Best bit was finding the Plough just down the road, excellent food and great hospitality.
Stayed 2 nights in Oct 2024

6/10 Okay

Dave

Travelled with partner
Liked: Staff & service
Room was pleasant and reasonable size, but road traffic could be heard (room 15). Check in was quick and efficent.
Stayed 1 night in Oct 2024

10/10 Excellent

julie

Stayed 1 night in Oct 2024

10/10 Excellent

Mrs Andree B

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Clare

Stayed 3 nights in Oct 2024

8/10 Good

Julia

Travelled with family
Liked: Cleanliness, staff & service, amenities
Beautiful old building with loads of character. Outside areas very appealing. Warm welcome from reception staff. Stunning four poster bed but on closer inspection bedroom was a little tired (especially the carpet) Nice balcony area an added bonus. Mattress a little hard for our personal preference. Very convenient for University of York (my daughter was doing the York marathon and that was the starting point) We would definitely stay here again.
Stayed 1 night in Oct 2024

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Fab stay
I love it here, we have stayed before and hope to stay again. Comfortable bed and room, and easy walk into york. I love the historic architecture, the care and attention and friendly, helpful staff. Of particular note is the helpfulness and knowledge around my multiple allergies. I felt very safe and looked after.
Stayed 1 night in Oct 2024

10/10 Excellent

Joyce

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pavilion hotel
Really enjoyed our stay in York. Hotel was very comfortable and the staff were very friendly and helpful.
Stayed 1 night in Oct 2024

10/10 Excellent

Denise

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a lovely older hotel, but clean and comfortable. We had to pay for parking in the lot, but it was worth it as there is no other parking nearby. It had a nice bar and dining room. The staff was very friendly.
Stayed 1 night in Oct 2024

10/10 Excellent

jane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Difficult to pick fault
Lovely stay, staff were amazing. difficult to pick fault. Fantastic breakfast, 20mins walk into York centre or bus it! £10 parking is a bit cheeky. But would absolutely again
Stayed 1 night in Oct 2024

4/10 Poor

Natasha

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Poor resolution
Room was not clean on arrival including the filthiest plug hole I've ever seen in the bath and was given a dirty towel one of the days and on my final day the room was not made up. Informed them at reception when I checked out but all they did was say they'd feed it back. App will not allow me to add the photos.
Stayed 3 nights in Sep 2024

8/10 Good

Stuart

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient for our short stay in York.
Stayed 1 night in Oct 2024